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Well, you can’t really blame the property manager from doing whatever if the board doesn’t keep him in check. The rest of the board should insist on staying in the loop and if this treasurer isn’t sharing the information, perhaps they should remove her from that position (the homeowners themselves will need to vote her off the board if that’s appropriate).
Speaking of the homeowners, EVERYONE, whether they live in state or not, are responsible for keeping the board in check. They don’t like what’s going on, vote that board out and put in people who will do what you want. You don’t offer to run or at least help out the board by working on a committee or special project, well you probably get what you deserve. Sounds harsh, I know, but that’s the way it is.
Yes, I know you said most of the homeowners are out of state, but ultimately they’re responsible for their home, so if they don’t have a way to keep tabs on it, frankly, that’s their problem. When you have a home out of state, common sense should dictate that you should have a trustworthy local person stop by the house every once in a while to see what’s going on. We have a lot of out of state homeowners in my townhouse community and many hire their own property managers to keep tabs on the tenants. I do sympathize with those who have health issues, but then again, given the stress of homeownership on or out of an HOA, it may be they need to decide if they really have the time, energy and resources to take care of an out of state home properly. In the end, no one looks out for your interests better than you.
It sounds like some of the homeowners are beginning to wake up, as they’re running for election – I hope they’re the locals and if so, I hope you plan to vote for them. Maybe you should even consider running yourself, or at least offer to help them should they win, perhaps looking around for new service providers for the maintenance.
You will also need to have a plan on dealing with the property manager – I would start with his/her supervisor and have a sit down to discuss some of your concerns. Come up with a plan of action on when those issues must be addressed to the association’s satisfaction and if it isn’t done, you know you’ll need to look around for new management. As I said in another post on the subject, this doesn’t happen overnight – you need to determine what you want the property manager to do, do some due diligence in checking their references and background, and then prepare a transition plan to turn over the current operations to the new company.
You may also need some sort of audit to ensure all the records are complete and in order and all bills paid so you have a clean break. Yes, you’ll need the association attorney to help guide you through all this and if most of your homeowners live out of state, it may be that some of them are going to have to prepare to spend some time in the state until this is completed.
As for your spelling, I do understand English can be a challenge (some of us who grew up speaking it still have issues!) Here’s a tip one of my teachers taught me years ago. When you write something, read it out loud and see how long you can go before you have to catch your breath. The spot where you stop is probably where you need to add a period. Keep one fact or thought to a sentence – don’t try to jam a bunch of them in one setting. Paragraphs should be limited to one idea.
If it is not right do not do it; if it is not true do not say it. Marcus Aurelius