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FranN (Maryland)
Posts: 8
Posted:
Our hoa has 275 households in Maryland and since November 2005 our delinquency rate has risen from 29-30% to 35-36% in February 2006. We use a professional management company and an attorney. We charge interest, late fees and administrative/management fees to cover the cost of the warning letters, etc.

We have cut off trash pickup for delinquent accounts only to have them either pay temporarily or not at all.

We have yet to put a lien on anyone's property, although we have gotten a judgement against someone. The person with a judgement against her refused the court summons so we weren't able to put a lien against her property.

We have denied people voting privileges and arch approvals for being delinquent but it does no good.

We have offered payment plans extending the due date but have had the same people backslide again.
RogerB (Colorado)
Posts: 5,067
Posted:
FranN, I presume you are asking how to reduce delinquent assessments. Do you have a state policy which has been provided to all owners? Each HOA we manage is requested to have a policy and we have a record of 100% on collections. An example is posted from a previous response.

Rules and Regulations on Delinquent Assessments

Assessments are delinquent when payment has not been received by the due date. A 10 day grace period is provided for receipt of payment after which the property is assessed a late charge of $10.00 per month.

Assessments may include, but are not limited to, the annual (regular) assessment, special assessments, late charges, interest, fees, fines, attorney fees, collection costs and court costs. All costs related to a delinquent account shall be assessed to the property and paid by the owner. The Declaration (Covenants) establishes that an assessment is a continuing lien upon the property and a personal obligation of the owner.

The annual assessment is determined by the Board of Directors as part of the annual budget. The annual budget is ratified, or vetoed, by homeowners at the annual meeting. If the members veto the budget, then the prior budget, including the annual assessment, remains in effect until a new budget is approved. The annual assessment may be paid on a quarterly basis with payments due on the first day of each quarter beginning January 1st, April 1st, July 1st, and October 1st. Assessment payments shall be applied to the oldest assessment first and progress toward the most recent assessment.

Statements may be provided by mail, e-mail, or coupons as a reminder to homeowners of the amount and due date of a quarterly assessment. Nevertheless, it is the responsibility of the homeowner to remember to pay by the due date even if a statement is not received. An owner may request consideration by the Board of Directors to defer payment due to extenuating circumstances.

An account delinquent over 10 days will be charged $10.00 each month it maintains a balance over $10.00. If a check is returned the account becomes delinquent plus there is a charge of $35.00 for the returned check.

An account delinquent over 70 days shall be provided a warning that a lien will be recorded on the property if payment is not received within 30 days.

An account delinquent over 100 days will have a lien filed with the Douglas County Clerk. The lien amount will include a filing charge of $100.

An account delinquent over 130 days shall be provided a warning that the account will be referred to an attorney for collection if not paid within 30 days.

The Association shall make a good faith effort to resolve disputes first with the Owner. If resolution is not reached the Association stands ready to go to binding Arbitration under the Uniform Arbitration Act. The parties are herein forewarned that if court proceedings are necessary to resolve a dispute, the court shall award to the prevailing party reasonable collection costs, attorney fees, and other costs.

RogerB
EdR (Texas)
Posts: 170
Posted:
If you have a chance, check for the laws/rules in your state about the foreclosure capabilities based on fees, etc. In Texas, the big racket, and you can read about it in any hoa-connected publication, is that just the fees from an attorney alone, which haven't been paid by the homeowner, are cause for the home being foreclosed. So, if it isn't enough that you owe your assessments, and late fees, if an attorney becomes involved, that attorney's fees (in TX) when uncollected, are their basis for foreclosing on a home--there have been $300K homes foreclosed over $500 assessments and the home was sold at auction for $4or5K. Your board has the upper hand before having an attorney get involved; I would suggest doing everything you can to let the homeowner know what can happen and that (hopefully) you don't want that to happen. Document it all and have directors try to speak with the homeowners and tell them what could happen and that you want it handled personally before you involve attorneys. When I was a director, we divided up the delinquent assessments between us and each telephoned or personally went to visit the homeowners. We kept our deliquent rate to less than 1%. If more HOAs would be fair and honest with their members, this world would be a kinder, gentler place to live. Sometimes there are people who just zone out and forget; others don't care, but no one wants to hear from an attorney before knowing what they could have done. If they balk, then proceed with the law, but document your letter or conversation.
EdR
LisaS (Illinois)
Posts: 341
Posted:
We collect yearly assessments. Of 300 due last year we had 13 neglect to pay. Only 1 is currently deliquent.

How do we do it? Liens. In Illinois, if you do the research it is easy to file a miscellaneous lien against a homeowners for dues, late fees, and cost of filing. We don't use an attorney to file for us, so our costs are low (but we could use one and add to lien cost).

This method protects the interests of our association in that the house in question cannot be sold without the lien being released. Would we ever foreclose? Probably not. But we could. that turns people around. We give members every possible opportunity to pay before we file a lien. We even tried calling. Mostly, people were nasty and it was ineffective. If they havene't pid, they already know it.

Good luck-
Lisa
RogerB (Colorado)
Posts: 5,067
Posted:
To advise homeowners in advance and to encourage them to pay promptly is the purpose of our R&R on Delinquent Assessments. Results of these policies and procedures are - 100% collections and no attorney fees. Note that the cost to the owner esculates until they have sufficient incentive to pay, while allowing for variance when an owner has an unusual circumstance and requests relief.

There are always some that pay late and a $10/month late charge is reasonable to a judge. The owner's cost of $100 for lien charges is usually sufficient encouragement to get the last few stragglers to pay up. If not, the lien is filed with the cost covering both the Notice of Lien and later the Release of Lien after payment is made. Finally, for the very rare cases where a lien was filed, when the homeowner realizes how much their costs will exculate if their account is turned over to an attorney, that has been sufficient incentive to pay.

RogerB

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