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TimF8 (Florida)
Posts: 4
Posted:
I have lived in this community for a couple of months. This is the first time I have lived in an HOA.

Our common grounds are a little run down. There are many complaints from residents about it. One of the areas that needs some attention are the mailboxes. They are all grouped together by the pool and are covered in dirt and algae looking pretty rough. Keep in mind, we are in Florida.

Evidently, the powers that be did not designate any money in the budget to have them professionally cleaned. They also told us they could not ask homeowners to pressure wash the boxes because of liability reasons. Trying to do whats best for the community and knowing they could not ask me to pressure wash, I tried finding an alternative. Yesterday, I took some soap and water and washed off an inconspicuous corner on the backside that no one would see, just to test it out. It looked WAY better!

I posted a before and after picture on our Facebook group (not run by our HOA). One of the board members messaged me a few hours later and on the verge of being downright rude, told me I was not allowed to clean the mailboxes. He said it's an HOA issue and they are the ones to handle it.

The problem is, they are not handling it. Our HOA fees are on the higher side compared to other neighborhoods and ours looks the worst. People complain that our money simply disappears. To add insult to injury, when we try to step up ourselves, we are told we are not allowed.

Any advice?
KevinK7 (Florida)
Posts: 1,343
Posted:
Clean it, don't post pictures, and claim ignorance if they approach you.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By KevinK7 on 09/14/2016 6:21 AM
Clean it, don't post pictures, and claim ignorance if they approach you.

I agree.
TimB4 (Tennessee)
Posts: 21,059
Posted:
approach the board (the whole board) and offer to do it for free if they agree.
The person who called you may have been acting with board approval or may have simply been the one responsible to get it done.

The concern may be water entering the mailboxes and damaging mail.
Therefore, propose how you would minimize this (or they can post when the work will be done).

It's also possible that the Board is negotiating, entertaining or awarded a contract to have it done.

Therefore, request a meeting with the entire board.
Explain that you were simply trying to help out because you understand the Association was having cash flow problems.
Apologize if you unintentionally stepped on anyone's toes (so to speak).
Present your proposal and specify that it would be done for free.

Let them decide.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Also keep in mind that the Post Office may have a say in the matter. They should be owned by the HOA granite. However, it is federal property. Damages intentional or not, may cause some serious issues for all involved. I would ask the mailman if it's okay or any recommendations. Remember mailboxes can not contain anything in them that does not have a stamp on it. So be careful about any notifications...

Former HOA President
KerryL1 (California)
Posts: 14,550
Posted:
While I enjoy Kevin's reply, TimB's is the most sensible.

It's important to know that Owners may do nothing to the common areas without Board approval. Even with the best of intentions. But, if the board wants to be this nasty, th whole Board should have sent you a violation notice. One director generally has no power to boss Homeowners around.

So, to be a welcomed new h'owner, play nice, TimF. Volunteer in writing. Perhaps the Board would even approve a clean-up day for residents to all pitch in. Menatime, begin to learn your HOA's finances withOUT seeming like you're on a witch hunt.
JonD1
Posts: 2,350
Posted:
While pleading ignorance would be one path, my opinion not a good starting point.

Find out when the Board holds their monthly meetings. Offer to take on this project for the good of the community. Show them a certificate of insurance you carry or sign a waiver that the property would be held harmless should you suffer some injury during the course of your work or damage perhaps someone else or their mail.

While I applaud your willingness to clean up the community certainly you can understand the board needs to maintain control over what gets done and why when it comes to common areas. Don't want to have people doing what they deem necessary when in fact they have no authority to alter or repair common property.

There is a line between what you as an owner can do and what the board is responsible for. It is also beneficial to build a positive relationship with the board rather than rush in and do what you think needs to be done without first gathering information and details or perhaps permission.

It is better in the long run to be on friendly terms with the Board versus enemies.
DaveD3 (Michigan)
Posts: 796
Posted:
Quote:
Posted By KerryL1 on 09/14/2016 8:16 AM
While I enjoy Kevin's reply, TimB's is the most sensible.

It's important to know that Owners may do nothing to the common areas without Board approval. Even with the best of intentions. But, if the board wants to be this nasty, th whole Board should have sent you a violation notice. One director generally has no power to boss Homeowners around.

So, to be a welcomed new h'owner, play nice, TimF. Volunteer in writing. Perhaps the Board would even approve a clean-up day for residents to all pitch in. Menatime, begin to learn your HOA's finances withOUT seeming like you're on a witch hunt.

What on earth prohibits owners doing something as basic as cleaning a mailbox without the permission of the board.

The board does not own the mailboxes, the association of OWNERS own the mailboxes. Clean away. While you're at it, rake a few leaves to really tick them off. I'd love to see the violation notice for that.
DaveD3 (Michigan)
Posts: 796
Posted:
Quote:
Posted By JonD1 on 09/14/2016 8:29 AM
While pleading ignorance would be one path, my opinion not a good starting point.

Find out when the Board holds their monthly meetings. Offer to take on this project for the good of the community. Show them a certificate of insurance you carry or sign a waiver that the property would be held harmless should you suffer some injury during the course of your work or damage perhaps someone else or their mail.

While I applaud your willingness to clean up the community certainly you can understand the board needs to maintain control over what gets done and why when it comes to common areas. Don't want to have people doing what they deem necessary when in fact they have no authority to alter or repair common property.

There is a line between what you as an owner can do and what the board is responsible for. It is also beneficial to build a positive relationship with the board rather than rush in and do what you think needs to be done without first gathering information and details or perhaps permission.

It is better in the long run to be on friendly terms with the Board versus enemies.

He's washing mailboxes, not building a recreational facility or undertaking some other massive project.
Wash the mailboxes, receive compliments and thanks from grateful neighbors, tell the board "you're welcome".
KerryL1 (California)
Posts: 14,550
Posted:
I must agree with Jon, Dave. Why would you advise a new Owner to tick off the Board??

For the "good of the community," we've had items "donated" to the common areas like someone planting a rose bush (our stuff is tropical), someone donating a rickety exercise bike to the gym, etc. It's really best to stand firm on the board's (on behalf of the HOA) responsibility to maintain the common areas.

Working with the Board can go a long way, TimF, to improving your community
JonD1
Posts: 2,350
Posted:
Quote:
Posted By DaveD3 on 09/14/2016 10:46 AM
Posted By JonD1 on 09/14/2016 8:29 AM
While pleading ignorance would be one path, my opinion not a good starting point.

Find out when the Board holds their monthly meetings. Offer to take on this project for the good of the community. Show them a certificate of insurance you carry or sign a waiver that the property would be held harmless should you suffer some injury during the course of your work or damage perhaps someone else or their mail.

While I applaud your willingness to clean up the community certainly you can understand the board needs to maintain control over what gets done and why when it comes to common areas. Don't want to have people doing what they deem necessary when in fact they have no authority to alter or repair common property.

There is a line between what you as an owner can do and what the board is responsible for. It is also beneficial to build a positive relationship with the board rather than rush in and do what you think needs to be done without first gathering information and details or perhaps permission.

It is better in the long run to be on friendly terms with the Board versus enemies.


He's washing mailboxes, not building a recreational facility or undertaking some other massive project.
Wash the mailboxes, receive compliments and thanks from grateful neighbors, tell the board "you're welcome".

Dave under most documents control of the common property lies with the elected board. The owners as individuals do not own the common property or have the authority to repair, maintain or alter it.

Now washing a bank of mailboxes sounds harmless enough but it sets a bad precedent in motion. And it just might end up being a liability issue if things go badly.

For example we had a resident who attempted to change the bulb in an outside light fixture. In his mind simple enough. Now he is in his 70's has one lung and congestive heart failure. Plus the buld is a 12 watt florescent variety which most people don't have. So here he was on the top step of his step stool trying to remove the plastic cover to get to the bulb. Now if he falls what then? If you gets shocked and falls what then? If he breaks the fixture removing the bulb what then? As it was he dropped two of the screws that hold the cover in the landscaping stones located under the light. So now we were down to screws. I asked him to refrain from doing so and to call the MC. To change a light bulb less than 5 minutes not a big problem or expense.

Now this short term new owner suggests he has received complaints. It was not his place to act on them. But he went ahead and cleaned an area and then decided best to post the photos of his handy work
on Facebook. Now that just might serve to annoy the board and the MC as it tends to show up their efforts. And if the OP finds the place lacking why move there in the first place. When in Rome do as the Romans do. Or read and understand the documents you agreed to abide by and understand the board manages the property not a single owner who now knows best.
CarolF (Florida)
Posts: 435
Posted:
Our 3 outdoor banks of mailboxes belongs to the US Post Office. We requested that they be repainted again and again and again (the back and sides and bottom structure looked awful). It didn't happen. Finally we had a painter do it. The Feds never came to arrest us. Good grief........all this over cleaning mail boxes. The USPS is never going to do it for you!
DaveD3 (Michigan)
Posts: 796
Posted:
Quote:
Posted By CarolF on 09/14/2016 5:26 PM
Our 3 outdoor banks of mailboxes belongs to the US Post Office. We requested that they be repainted again and again and again (the back and sides and bottom structure looked awful). It didn't happen. Finally we had a painter do it. The Feds never came to arrest us. Good grief........all this over cleaning mail boxes. The USPS is never going to do it for you!

You got away with it... for now!! I'm sure they've been lying in wait for you to slip up and mention your nefarious deed on the internet.
JohnnyC2 (Georgia)
Posts: 13
Posted:
Its boards like this who give HOA's a bad name. I cannot comprehend a valid reason to turn away a fellow member for wanting to help the community maintain its responsibilities. If there is a valid reason then explain it in detail to the members os they under where the board is coming from. I could possibly undertand their concern if you where actually changing something but getting upset over the simple task of cleaning it is absurd. Most HOA's would love to have a whole bunch of people like you willing to help out the community.
LetA (Nevada)
Posts: 2,679
Posted:
Quote:
Posted By DaveD3 on 09/14/2016 10:40 AM
Posted By KerryL1 on 09/14/2016 8:16 AM
While I enjoy Kevin's reply, TimB's is the most sensible.

It's important to know that Owners may do nothing to the common areas without Board approval. Even with the best of intentions. But, if the board wants to be this nasty, th whole Board should have sent you a violation notice. One director generally has no power to boss Homeowners around.

So, to be a welcomed new h'owner, play nice, TimF. Volunteer in writing. Perhaps the Board would even approve a clean-up day for residents to all pitch in. Menatime, begin to learn your HOA's finances withOUT seeming like you're on a witch hunt.


What on earth prohibits owners doing something as basic as cleaning a mailbox without the permission of the board.

The board does not own the mailboxes, the association of OWNERS own the mailboxes. Clean away. While you're at it, rake a few leaves to really tick them off. I'd love to see the violation notice for that.

As good intentions as it is, you can get into a jurisdictional urinating match between your HOA and the USPS witch has Federal Authority over mailboxes.
Using an cleaner as innocent as Goofoff to remover graffiti can get you the same charges as the person that defaced the property initially.
The best course of action is to be a "friendly pest" if the unkept areas remain..
Our HOA is managed by same adjoining HOA that had graffiti on the wall, the graffiti remained for over an month and we placed several calls between our HOA and the graffiti task force run by the county, finally the graffiti was removed. I myself was about to buy some paint and fix it.
JoyceR2 (Virginia)
Posts: 156
Posted:
Do not ask the mailman. He will not know.

The HOA is responsible for maintenance and replacement of boxes. In fact this could be a reserve study item. Power washing is not a good idea for obvious reasons. A mailbox vendor may offer some ideas on cleaning methods.

PitA
Posts: 1,416
Posted:
Dave under most documents control of the common property lies with the elected board. The owners as individuals do not own the common property or have the authority to repair, maintain or alter it.

Now washing a bank of mailboxes sounds harmless enough but it sets a bad precedent in motion. And it just might end up being a liability issue if things go badly.


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