Quote:
Posted By MelissaP1 on 07/30/2016 11:45 AM
Our MC/Accountant would never have all the records in the first place. Any records they did have we would have access to or a copy of. Since the MC is a sub-contractor to the HOA, whatever records they did possess would either be theirs already or ones we request they keep. The MC gave us a copy of our financials once a month and that is what we based our meetings on. The collections were kept only amongst the board while the expense reports were distributed to everyone.
My question is: What records do you think your MC has or should have? It may not be all one thinks they may have or even do. It maybe out of perspective or reality of what the MC may have as a record. You may be surprised that they may not have an accurate copy of all the membership names/addresses. That is the Secretaries job in our HOA. There are other records along those lines you may want to define first before requesting records. They may not exist or be responsible for.
Melissa
Before you say what a MC should have, please research what MC actually do. Not all are the same, but many are.
We took on a new association in March of this year. They had been in existence since 1984. We had 36 boxes documents form two previous management companies. By June, all documents are scanned and cataloged. If there were every a management change, the transition would consist of one dvd disk.
As the registered agent for the association, all legal requests, escrow, and homeowner request come through our office. I can handle a full escrow request in minutes. If a homeowner requests a document they are lawfully entitled too, it is sent through their email account, if they so choose.
We do have an accurate records of all homeowners and their requested mailing address.
We also provide a web portal for all associations as well as a special portal just for Board members.
When you have documents delegated to different individuals, then well, you aren't that efficient.