Ban Rental Management Company

Started by SusanH21 • 3 replies • 1139 views

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SusanH21 (Washington)
Posts: 5

Posted:

Our 14 member Association has had two rentals, both managed by the same rental management company. This company fails to provide CCR's, Rules and Regulations, or to inform renters that the unit is governed by an Association. This has resulted in multiple problems for the Board to manage. Owners are being held accountable for this but the Board would like to ban this company from renting properties in the Association. Has anyone encountered this issue and if so how did your Association manage it?

MelissaP1 (Alabama)
Posts: 13,836

Posted:

It's not the rental company's responsibility to provide this information to the renter. Your real problem is that lease agreements should include the caveat that renters are to follow the CC&R's and rules of the HOA. The owner should have this in their rental agreements. Otherwise, it's none of the HOA business or responsibility to deal with the renter. The HOA is to hold the owner's feet to the ground. The owner in turn needs to protect themselves by making sure they can evict their renter if they violate such rules. They can only do this if written in the lease agreement.

Former HOA President

RichardP13 (California)
Posts: 3,868

Posted:

Quote:

Posted By MelissaP1 on 06/21/2016 9:29 PM
It's not the rental company's responsibility to provide this information to the renter. Your real problem is that lease agreements should include the caveat that renters are to follow the CC&R's and rules of the HOA. The owner should have this in their rental agreements. Otherwise, it's none of the HOA business or responsibility to deal with the renter. The HOA is to hold the owner's feet to the ground. The owner in turn needs to protect themselves by making sure they can evict their renter if they violate such rules. They can only do this if written in the lease agreement.

Sorry, but the rental company is the one that is responsible, as THEY, not the owners, have direct contact with the renters. I have had rental management companies banned in HOA's for this very thing.

SheliaH (Indiana)
Posts: 6,964

Posted:

The owner is still responsible for educating the tenants - the owner, not the association, hired the rental management company, so it's his/her responsibility to make sure that company is doing its job. It may also be the real problem is the tenant - you can give people all sorts of information, but they still behave as if rules apply to everyone except them.

If you're having problems with a specific company, you can't dictate who the homeowner hires to manage his/her rental property, but you can sent them a strongly worded letter with your concerns. Remind the homeowner he/she is ultimately responsible for the tenant's behavior, so the owner should talk to the company to make sure tenants are getting the right information. An article in your newsletter or posted on your website can also reinforce the rules and ensure everyone gets the same information.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius

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