Quote:
Posted By JohnnyC2 on 05/21/2016 1:52 PM
"Please allow 30 days for our review" does not mean we have 30 days to review plus another 30 days that covenants gives, it mean to me that you get a decision in 30 days because the acc decided to set their own timeframe and once that time frame expires the request is deemed approved.
I can see where the language can be easily misinterpreted.
But the bigger question IMO is: What's reasonable?
Hypothetical: ACC committee only meets once a month. A request comes in the day after a meeting. They can't possibly turn things around and get the answer back to the owner within 30 days.
However you work out this one incident, I think you need to look at what's a reasonable turnaround based on the way that your HOA processes requests.
In my HOA, our docs say that if no response within 45 days, then request is automatically approved. But that does not guarantee an approve/reject answer in 45. It only guarantees a response in 45 days. Technically speaking, we could respond with an answer that says "we need more information" or "we want to put this issue to a vote of the owners" or something similar.
What we actually do is quite different. We tell our home owners that we will attempt to turn around requests within 2 days. We've delegated approval authority to two individuals - Either one of them is authorized on his own to approve anything that's routinely done in our townhouse community. No meeting required. No wait.
If somehow we miss our 2 day target, there's no automatic approval unless we don't respond within 45 days.
For us there's no confusion because we've always said that our 2 day turnaround is best effort only. It's not a guarantee.
Sikubali jukumu. Read all posts at your own risk.