BonnieG1 (Nebraska)
Posts: 1,186
Posts: 1,186
Posted:
We have a mentally challenged married couple renting a unit from the man's father. Our documents state that owners/residents are not to cause extra expense for the Association or other owners. Our documents also state we are to be frees of excessive noise. That is not the exact wording but it is the meaning. I have heard from the people who live close to this couple that they holler at each other in the night.
This couple is filthy and I don't mean their unit is cluttered, I mean filthy. She has left many presents of urine and some of bowel movement that needed to be cleaned. The last straw for me was when there was bowel movement in one of the dryers after they washed.
Her father-in-law has arranged for her to be on the PACE program which is a program to help people live in their own home. But this has not prevented her from leaving messes all over.
We are planning on charging the owner (the man's father) for some of the most recent cleaning we will be charged for. Our cleaning crew has not been charging every time they cleaned as they use our machine and supplies.
The owner told me that his son and his son's wife were able to alone without help. Which he had to know was not true. I should have had him sign something, but in my wildest dreams, I never imagined anyone could be so filthy. Sometimes the extremely offensive odor from their unit permeates to the hall.
The sooner I can get them out of here the happier I will be.
The lease agreement does have the three clauses in it that we require. one of the clauses states that if the tenants break the rules, they have broken the lease.
I have asked people who complain about this couple to either leave a message on my phone which will go to e-mail which I can save or to write a note and give to me so that I can scan and save the complaint.
But some people want me to do something about it but will not help me document.
Has anyone here had a problem like this? We have some people whose units are extremely cluttered but at least they keep the mess in their unit(s).
This couple is filthy and I don't mean their unit is cluttered, I mean filthy. She has left many presents of urine and some of bowel movement that needed to be cleaned. The last straw for me was when there was bowel movement in one of the dryers after they washed.
Her father-in-law has arranged for her to be on the PACE program which is a program to help people live in their own home. But this has not prevented her from leaving messes all over.
We are planning on charging the owner (the man's father) for some of the most recent cleaning we will be charged for. Our cleaning crew has not been charging every time they cleaned as they use our machine and supplies.
The owner told me that his son and his son's wife were able to alone without help. Which he had to know was not true. I should have had him sign something, but in my wildest dreams, I never imagined anyone could be so filthy. Sometimes the extremely offensive odor from their unit permeates to the hall.
The sooner I can get them out of here the happier I will be.
The lease agreement does have the three clauses in it that we require. one of the clauses states that if the tenants break the rules, they have broken the lease.
I have asked people who complain about this couple to either leave a message on my phone which will go to e-mail which I can save or to write a note and give to me so that I can scan and save the complaint.
But some people want me to do something about it but will not help me document.
Has anyone here had a problem like this? We have some people whose units are extremely cluttered but at least they keep the mess in their unit(s).