💬 Join us to post & get advice from 50,000 HOA & Condo leaders.

Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in

ElizabethN2 (Colorado)
Posts: 7
Posted:
Any one others manage their own HOA without a management company? We are looking at doing this because current board is tired of being nickel and dimed. I'm personally not a huge fan but looking for advise or good resources if we go down that route

Thank you
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Eliz

We need more information. Number of units? Type of units? Current budget? It is not as simple a question as you ask.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Elizabeth,

I'm in a 130 lot self managed Association.

The work in involved depends on what amenities and how well the Association has been maintained in the past. For us, having held all the positions, the break down would be:

Treasurer - Most amount of time (mainly due to bookkeeping tasks).
Maintenance - 2nd most (mainly due to writing and coordinating RFPs and tree work)
Secretary - 3rd most (due to taking minutes, publishing newsletter, maintaining records and issuing disclosure packages)
President - 4th most (mainly due to being the face and voice of the Association and taker of calls)
VP - least amount of time

Some of the tasks can be alleviated with independent contractors (we used a bookkeeper for a long time who distributed the mail, kept the ledgers, sent initial late notices and made deposits).

Our Board meets monthly for about 90 minutes.

I would suggest that you identify the tasks you believe the MC is performing for you, determine how much time it may take to do those tasks and see if the specific Officers are willing to absorb those tasks.

For example, It takes me about an hour or so a week to collect the mail, make ledger entries, prepare and make our deposit and send letters. Prior to utilizing electronic ledgers (Excel Spreadsheets) it was taking about two hours a week.

KerryL1 (California)
Posts: 14,550
Posted:
With others, I'd also like to know what kinds of amenities you have? And how old is your HOA?
MelissaP1 (Alabama)
Posts: 13,836
Posted:
We were at 107 owners. However, we did hire out our accounting. They collected the dues and issued the checks. We had a 2 signature checking system that required 2 board officers to sign off the checks the treasurer/accounting firm wrote. It happened the Accounting firm's owner was a HOA member so we had them in the Treasurer position.

We had open meetings once a month where ALL the expenses were discussed amongst all the owners. We kept the collections portion amongst the board only. We discussed collections but did not refer to owner's name but lot numbers. Our responsibility was to let the members know we were taking collection procedures and not ignoring the issue.

It is doable. However, it will depend on the culture/nature of your HOA. An apathetic HOA. it doesn't work so well. An involved HOA, self management is a good option. There are good and bad either situation. Only your HOA can decide for sure.

Former HOA President
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By ElizabethN2 on 02/22/2016 6:26 PM

I'm personally not a huge fan but looking for advise or good resources if we go down that route

Some Resources:

How to Self Manage Your HOA from the author (so don't worry about the disclaimer). To see the source for this link go to http://www.hoaboard.org/

Subject: Self-Managed HOA Thread on this site

To Be Managed - or Self-Managed? from NJ Cooperator

Beginners Guide for Rookie Board Members List of articles from AZ CPA firm. Good info in general. Some specific to AZ, a lot general enough for any Association. I especially liked Our HOA Accounting Advice for Self-Managed Communities

Committee Findings for Self-Managed HOA vs. Use of Management Company I located this online. Apparently a CO HOA formed a committee to take a look at the issue. This is one of (or perhaps their only) report on the issue.

There are also a lot of resources for individual positions (vs. the larger question of self-management).

However, lets be honest. There are pitfalls with self-management. Some of the bigger pit falls (and how we addressed them) are:

Workload - There are a lot of day to day tasks with Associations. Simple things like bookkeeping and taxes, maintaining Association records, overseeing contractors and planning for meetings are just a few. Granted, individually, it doesn't seem like a lot of time. However, if someone has to take time off of work to walk a contractor through the property for a proposal or to oversee tree work being done, there aren't many individual unpaid volunteers willing to do that. Even if there are individuals willing to do this now, will they be willing 5 years from now (or even the following year). The workload may reduce the number of volunteers.

That said, hiring individual contractors to aid with bookkeeping or communications (perhaps even simply hiring temp workers when needed) can go a long way it minimizing the work load. Additionally, organization and written policies/procedures can also make the tasks less burdensome.

Corporate History - I'm not talking records. This is the history each individual has when they leave and may or may not be fully passed on to the new person in the position. Lack of this knowledge can cause old mistakes to be repeated or old agreements not be exercised.

To minimize the loss of corporate history between boards, I've created Officer manuals. These manuals identify the minimum requirements of the positions, provides examples of how to do the tasks and is contained in a binder that is passed from Officer to Officer. If interested, I'm willing to share [email protected]

Enforcement - Nobody likes to be the bad guy (ok, some do like it but most don't). It's simply easier to have your MC or PM tell your neighbor to pick up their trash cans or mow the yard. Being self-managed, someone (typically the President because they are the face and voice of the Association) has to be the contact person for enforcement.

The best way to minimize this issue is to have written policies that are clearly written and easy to understand. Then enforce equally. Every Association is different, but it's rare within our Association to have an issue go past the 2nd notice and rarer for the issue not to be resolved at a hearing on the topic.

Communication - This is akin to transparency. It's easy to get the day to day tasks done. It's not always easy to make sure that you inform the membership that the work is done. Newsletters and websites take time to publish or keep current. It's one of the things that may be quickly dropped. However, it's one of the most important things a self managed Association needs to have as it presents the transparency the membership desires.

Over the years, we have discovered that several of the articles are basically the same. Therefore, we established a calendar for issues and which articles should be included. We then have several versions of the same article. It takes time to create these things. However, once created, we have been able to easily put together a 4 or 6 page newsletter with only one or two newer items that needed written.

CyrstalB (Maryland)
Posts: 457
Posted:
The fewer amenities equates to the possibilities of an HOA being successfully self managed, and now with the internet it's much easier to do so, but it's important to note;
-clearly spell out the importance of EACH officers duties; this is the single most important part because it can't all fall on the President of self managing as it does take a team effort to avoid it all being dumped on the President.
-it can be a deterrent to getting new people to sit on your board, they may not want to do the work, especially the dirty work like violations and unpaid assessments.
-you should build a relationship with an attorney (hurts to type that I promise you)and a bookkeeper
-as you set up your "process" for self managing, keep it simple and more importantly, easy to pass off to a new director without a hiccup.
-self management will always be subjected to the wishes and whims of the people sitting on the board, but if set up correctly and effectively you will reduce this risk.
Good Luck!

RogerB (Colorado)
Posts: 5,067
Posted:
Quote:
Posted By ElizabethN2 on 02/22/2016 6:26 PM
Any one others manage their own HOA without a management company? We are looking at doing this because current board is tired of being nickel and dimed. I'm personally not a huge fan but looking for advise or good resources if we go down that route Thank you

Tim has given you some good ideas. You should be aware that Colorado is continuing to add statues to the Colorado Common Interest Ownership Act (CCIOA) each year. Your HOA will be required to comply with CCIOA and the Non-profit Act. Otherwise you could become liable in a law suit which could be more expensive than hiring a licensed Community Association Manager (CAM). The knowledge needed is reflected by the fact that about 25% of experienced managers failed the state tests on their first attempt last year.
SheliaH (Indiana)
Posts: 6,964
Posted:
What are you being “nickled and dimed” on? Perhaps you’re asking the company to do more stuff that what’s in your contract, so start there. It may be management of your community has evolved for various reasons, but the current contract hasn’t kept up.

Think about the essential things you want your management company to do and make sure they’re doing that. If you have new needs, you may be able to negotiate terms that will cover those services. Some of them might be contracted out to another vendor, but remember you’ll still need someone to oversee what’s done and when – if you don’t pay the property manager to do it, someone on the board or a designated person will have to do it, and as others have said here, there are pros and cons to that.

Finally, if you do go the self-management route, take advantage of CAI’s classes, webinars or whatever information you can find on best practices for managing a HOA (regardless of who does the day to day stuff, boards should have more than a passing acquaintance with things like why and how a reserve study is done and how its recommendations impact the annual budget). If I were in a self-managed HOA, I think I’d prefer mandatory training for every board member/volunteer every year – the details can be worked out.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
GenoS (Florida)
Posts: 4,276
Posted:
As always, Tim has provided both really good links and really good advice. I'm in a 100-home HOA on the east coast of Florida. We are self-managed and have been for many years. Tim's 4 highlighted pitfalls: Workload, Corp. History, Enforcement and Communication.... we suffer with problems associated with each of those.
ChristinaT3 (Georgia)
Posts: 2
Posted:
Quote: "It happened the Accounting firm's owner was a HOA member so we had them in the Treasurer position."

I would caution against this potential conflict of interest. I am on this forum because some of us are suspecting embezzlement because an owner who is now the Board President also owns the Property Management company that just started managing the property at the end of the year. When I received my November 2015 statement I noticed there was a new address to send my HOA payment. I googled the PO Box and found it belonged to a particular real estate/property management company. Using a library database for business research I discovered the name of the owner of the company and realized it's the HOA Board President.

I requested the Board have an independent 3rd party audit the books as required by the Bylaws. I don't think the books have been properly audited since the HOA was founded in 1999. The manager, who is also an owner and cozy with the President I'm told, informed me another Board member who is a public accountant (not certified and not the Treasurer) recently audited the books. Another conflict of interest. I am told all 3 of these people are not paying HOA fees. In our case, the Treasurer is in name only. We are currently exploring our legal options because of the conflict of interest and other issues.

We are a 40 unit complex near a military base, with no amenites. Most of the units are rented out, but most of the owners live nearby. It's difficult for those of us who live out of state to be active with the HOA.

TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By ChristinaT3 on 02/24/2016 5:22 PM

I am told all 3 of these people are not paying HOA fees. In our case, the Treasurer is in name only.

Not wanting to divert the thread but, are the fees being waived or are the individuals simply behind in payments?

If they are being waived, it's considered income and 1099s or W-2s should be issued.

If they are being waived, you can always contact the IRS and State Treasurer with your understanding. If they look into it (i.e. audit those returns) and your understanding is correct, you may even get a small financial reward.

Additionally, it will put them on notice to do things correctly.
If it causes issues for the Association (for not filing proper paperwork or, if considered employees, not paying employer taxes), perhaps the membership will wake up and remove those individuals from office.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Keep in mind in our HOA we had a 2 signature system for EVERY check written. It took the signature of the check issuer/Accounting firm and 2 officers. Our Treasurer did not attend our meetings most of the time. However, I did provide her with meeting notes and documentation of approvals to spend monies. She could vote if she wanted just like any other board member. Even as President I could be out voted but still had to sign the checks. We had a very apathetic HOA/Board so it was never a real issue with the Treasurer being the Accounting firm owner. Later she sold her home and was no longer a member. We still kept their services. We just had a figure head treasurer.

Former HOA President

🎯 You've read this entire discussion

Join the conversation with 50,000 HOA & Condo Leaders:

  • ✓ Ask follow-up questions
  • ✓ Share your experience
  • ✓ Get expert advice
  • ✓ Access 350,000 discussions
Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in here