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JoanneD1 (Arizona)
Posts: 447
Posted:
In 2007, the BOD in my HOA changed the color of exterior paint and mandated all owners to apply that color. It took until 2014 for all but one owner to comply. This owner claimed some kind of financial hardship so the sitting BOD paid to have the house painted with the agreement that the owner pay the money back in monthly installments. Last I heard, a year later, the owner was struggling with paying back the designated amount and attended an ES about the difficulty. Does the BOD have the right to make these kinds of deals? We have a "self help" clause in the CC&R's but is that ES protected and if it is, how does the membership know what other kind of deal making is going on with OUR money?

Thank you.
JoanneD1 (Arizona)
Posts: 447
Posted:
I should also note that this same owner has been in violation of an item in the CC&R's for over two yrs....24 months...which has generated much anger and discontent in the community. The BOD apparently is taking no action to remedy the violation other than notices. I wonder why the BOD did not make the owner come in compliance before making any special financial arrangement on the loan?
Thanks again.
ND (PA)
Posts: 792
Posted:
For starters . . . without knowing any more than the info you provided, I find this mandate imposed by your BOD to be slightly ridiculous. Hopefully homeowners were permitted to wait until their homes actually required painting before being forced to change color. But 7 years is a short timeframe for that IMO.

Regardless, that's not the question posed.

You need to read your documents to see what sorts of things your BOD is permitted to do. Making payment arrangements could certainly be within their right. My HOA makes payment arrangements (or deals as you call it) with homeowners who are struggling to pay their assessments. If we don't work out an arrangement, the homeowner gets further indebted to the HOA and the HOA may never get the money owed. And if we quickly resort to legal measures, we're placing additional hardship on an already-struggling homeowner.

In your case, the arrangement made doesn't sound all that absurd to me, especially if aesthetics is important to your HOA. And as crazy as it may sound, people do have financial hardships. In this case, maybe the homeowner had to decide on whether they would buy groceries to feed their family or pay back the HOA for house paint. If the homeowner really is struggling, then they could use all the help possible. Total individual cost to you and other homeowners in your HOA can't be much.

In regard to other potential deal making by your BOD . . . instead of hypothesizing, making invalid assumptions, or thinking gossip is gospel, why don't you simply ask your BOD? If you get stonewalled, then start requesting information that your documents permit you to obtain and do your own investigating. Find facts and then ask more questions.
SheliaH (Indiana)
Posts: 6,964
Posted:
Did you check your documents for more details on what prompts an executive session? Generally, very sensitive information is exchanged during executive sessions (such as lawsuits), so the Board needs an avenue to discuss them without worrying that information that's protected by privacy laws doesn't get disclosed to people who don't have any right to it. Improper disclosure of information that's protected by attorney-client privilege or state/federal laws can result in legal action that can cost the Association (you and your neighbors) VERY HEAVY FINES and damages.

In this case, it sounds like the board has told the owner he/she is in danger of the account being turned over to the association attorney for collection if he/she doesn't comply with the payment plan as agreed, and so the owner requested the meeting to explain what's going on. It sounds like you're responding to rumors and you didn't say if you've asked the board to clarify when executive sessions are held and what information other homeowners are privy to.

When it comes to things like payment plans, it's none of your business to obtain the details of what's going on with specific homeowners. You should only be concerned that the Board is taking the appropriate steps in a timely manner to collect money owed the Association or that community rules are being enforced consistently and fairly.

How do you know that's happening? Look around you - read the financial reports to see if delinquency amounts are decreasing. Take note of inconsistent CCR enforcement. If you have specific proof things aren't happening or need clarification, go to a Board meeting and speak up during the resident forum. If you're being stonewalled, rally your neighbors to DEMAND answers and/or force a recall. While you're at it, you may want to take a look at your CCRS and talk to the association attorney to see what should be changed to promote transparency - and then sell that to the homeowners, who will have to vote to approve the amendments. Good luck!


If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
JoanneD1 (Arizona)
Posts: 447
Posted:
Thanks for these thoughtful replies. Too many issues here to even begin to explain. Have a great day all.
RichardP13 (California)
Posts: 3,868
Posted:
Joanne,

I will weigh in with my .02

As a past Board president and currently owner of a management company, I would entertain such an idea.

So, one day the Board wakes up and mandates that all owner re-paint their homes. In 2007, a number of people were started to enter into some very tough times, especially in the housing market. WHAT is wrong with setting up a couple of homeowners on a payment plan, for courtesy sake. It is discussed and approved in ES and THEN noted in the Open Session minutes. If you have a management company, they could create a separate invoice paying over, say, 12 months. I would imagine it could be treated as a individual special assessment and therefore if they default, a lien could be placed against the property. If it sold, the lien would be satisfied. Obviously, this can work in healthy HOA's, but not HOA's would be in the financial condition to accommodate.

OR, you could fine the owner and create bad blood. OR, if you don't like their decisions, elected a new Board.

As far as knowing what is being done with your money, you have your financial reports.
JoanneD1 (Arizona)
Posts: 447
Posted:
Richard....thanks as always. The BOD and manager are NOT transparent about anything they do. Not enough homeowner interest to make the BOD or PM accountable. We are having a meeting of owners on our street to take the pulse of how they feel on issues. Not too long ago I had an extensive discussion here about the BOD and ONE in particular who was hell bent to change the CC&R's. Money was spent and more was allocated on the project. The board president quit because I spoke out against the path the board was taking. At the following BOD meeting the item was not even on the agenda and the BOD voted to stop the action all together. Simply a joke at homeowner's expense. Thanks again.
RichardP13 (California)
Posts: 3,868
Posted:
The sad reality is that people spend more time and energy on what may happen in November 2016, than what happens in their own neighbor, day in and day out.

I can't change the government, but I sure as hell can change what happens in my own community.
JoanneD1 (Arizona)
Posts: 447
Posted:
Now you're speaking my language. A new gal moved in who has enough energy and IQ to know right from wrong and I am hoping that a fresh voice can muster some enthusiasm to get folks involved and create a better living environment. When there is a poor PM and uniformed BOD.....HOA living for those of us who care becomes a real struggle and what is the point of suing even if you know you can win? I still have to live here. Unfortunately, these are common struggles for many of us. My HOA does not enforce what already is in place and yet want to reconstruct and update docs. Utterly absurd.
Have a great day and TY.
KerryL1 (California)
Posts: 14,550
Posted:
I like your sincere replies, ND & Sheila. As you can see below, though, Joanne has much bigger problems in her HOA, which she has discussed before.

Meantime, I agree with you two that so far as I know arrangements for payment schedules and how to deal with violations are executive session matters and boards aren't required to share those with other Owners.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
The OP's problem with her BOD are more deep seated than a pint color change or an arrangement to pay off a debt.

I question if she will ever be happy with any BOD.
JoanneD1 (Arizona)
Posts: 447
Posted:
Thanks for the replies and when a BOD is in constant BREACH of FIDUCIARY DUTY on many items and a PM that has no clue of statutes or language in documents,,,,,,I agree John, I will never be accepting of substandard performances...nor should anyone! If "negotiations" or "settlements" are acceptable by law that is fine HOWEVER, we do have a right to know something about them.....like where the money goes and does it come back. They don't even tell us the total of amount of that the delinquencies are from month to month! I have to ask every damn month.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By JoanneD1 on 09/23/2015 8:55 AM

This owner claimed some kind of financial hardship so the sitting BOD paid to have the house painted with the agreement that the owner pay the money back in monthly installments. . . . Does the BOD have the right to make these kinds of deals?

Yes. Within the authority of the governing documents.
For example, they can not waive assessments but they can likely waive late charges.
They definitely can enter into payment plans.
They definitely can choose to take one account into collections and not another.

Quote:
Posted By JoanneD1 on 09/23/2015 8:55 AM

but is that ES protected

Executive session should always be entered from and return to an open meeting.
The meeting minutes should specify the reason for the ES (example: Meeting was recessed to enter into ES to discuss xyz) and the results of the ES (example: The meeting reconvened at hh:mm. The Board agreed to enter into a payment plan). Ideally, the actual vote for a decision should be done in open session.

Quote:
Posted By JoanneD1 on 09/23/2015 8:55 AM

if it is, how does the membership know what other kind of deal making is going on with OUR money?

Again, the minutes should reflect the decisions of the Board.
The other option is to get elected, or appointed, to the Board where you should have full access to the records and be part of the decision process.

Quote:
Posted By JoanneD1 on 09/23/2015 9:24 AM
I should also note that this same owner has been in violation of an item in the CC&R's for over two yrs

Separate issue.

Quote:
Posted By JoanneD1 on 09/23/2015 9:24 AM

The BOD apparently is taking no action to remedy the violation other than notices.

That is typically the Boards prerogative.

The governing documents typically give authority to the Board to enforce but not the requirement to enforce. It needs to be noted that this same authority is also given to each member of the Association. The difference is that the member must utilize the court system to enforce. The Association may utilize other options (withholding of amenities, monetary penalties, etc.) prior to utilizing the court system to enforce.

Quote:
Posted By JoanneD1 on 09/23/2015 9:24 AM
I wonder why the BOD did not make the owner come in compliance before making any special financial arrangement on the loan?

Have you asked them?

Do they wonder why you haven't exercised your right to enforce through the courts rather then wait for the Board to act?

Quote:
Posted By JoanneD1 on 09/23/2015 11:11 AM

The BOD and manager are NOT transparent about anything they do.

If I recall, AZ is an open meeting State.
Do you attend all the Board meetings?

They are apparently transparent enough, as you are aware of these things that you post about.

Quote:
Posted By JoanneD1 on 09/23/2015 11:11 AM [link added]

Not enough homeowner interest to make the BOD or PM accountable. . . Not too long ago I had an extensive discussion here about the BOD and ONE in particular who was hell bent to change the CC&R's. . . The board president quit because I spoke out against the path the board was taking. At the following BOD meeting the item was not even on the agenda and the BOD voted to stop the action all together.

Sounds like the membership is interested about some issues and not others.
This, unfortunately, is typical. However, it appears that changes can happen even if only one voice is bringing attention to the issues.

Quote:
Posted By JoanneD1 on 09/23/2015 11:27 AM

When there is a poor PM and uniformed BOD.....HOA living for those of us who care becomes a real struggle

Certainly a fair statement

Quote:
Posted By JoanneD1 on 09/23/2015 11:27 AM

My HOA does not enforce what already is in place and yet want to reconstruct and update docs. Utterly absurd.

As stated, the Board doesn't always have the requirement to enforce (just as the members do not have a requirement to enforce).

Changing the governing docs, per your posting, was resolved. My suggestion, let that issue die and move on.

Quote:
Posted By JoanneD1 on 09/23/2015 6:01 PM
They don't even tell us the total of amount of that the delinquencies are from month to month! I have to ask every damn month.

Keep in mind that knowing the amount of delinquencies are from month to month isn't always required of the Board. As Treasurer, I report the number of accounts delinquent but not the amount of money unless an account goes beyond a certain amount (4 months in our case). The Board, as a whole, really only cares if there is enough to pay the bills. Individuals may be more interested but as long as money is there, move the meeting along.

I suspect that you are being provided said delinquencies when you ask. If this is correct, then those who are interested are being informed. Yep, it's a pain to ask. However, that's how it is sometimes.

NpS (Pennsylvania)
Posts: 4,216
Posted:
Some radical changes occurred between 2007 and 2014. People found that, through no fault of their own, all the equity in their home was gone. HOAs found that, through no fault of their own, the RE market crash had put a tremendous strain on a homeowner's ability to sink more money into their homes.

The hardship you speak about is probably real. The board's payment plan was a best effort offer to bring everyone in compliance. In your shoes, I would be happy that there is only one house involved.

As a direct result of the market crash, we now have 3 houses out of 81 that don't make any payments at all. I'd take a delinquent painting repayment plan that can be recovered when the property is sold any day over what we have now.

Sikubali jukumu. Read all posts at your own risk.
JoanneD1 (Arizona)
Posts: 447
Posted:
Thanks for all the comments and mostly for the constructive replies. I do attend all board meetings and have a keen interest in HOA and my property as it relates to living in an HOA. I attend educational seminars put on by the City of Scottsdale.

1. If you say that the HOA has the discretion to not enforce, then why have the docs and back to the "selective enforcement" topic? I don't get an injunction because I have to live here.

2. The item to "update" the CCR was not even an agenda until I brought the oversight to the board's attention. Up until then, no one knew the president resigned and it was then that the board voted to abandon the project after voting to spend up to $10,000 on the project just one month prior. NO, I am not kidding.

3. We get no delinquent information of any kind unless I ask. At the request of an owner, I personally acted as her representative and helped her resolve an eight (8) yr saga of harassment from the board for late fees that were imposed improperly. The settlement that this owner reached was done because someone cared enough to help a gal who was a resident for over 20 years and had some personal and medical issues that put the HOA stuff on a back burner. I am not saying that the owner didn't have some part in this and I say this not to toot my horn but to let you know that over that long a period of time....no one gave a damn. You tell me how an HOA permits someone to be delinquent that long. There was no reporting of the settlement but had always given a report that there was one owner who was XXX$ delinquent.

4. There is never a specific reason given for the ES. It is just understood that after every regular BOD meeting, they go into one.

We had a very productive neighbor gathering this evening, We are taking it upon ourselves to initiate a "block watch" program. We are also going to compose a letter signed by several owners and ask for better communication since that is a huge problem. There is strength in numbers.

TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By JoanneD1 on 09/23/2015 11:05 PM

I do attend all board meetings and have a keen interest in HOA and my property as it relates to living in an HOA. I attend educational seminars put on by the City of Scottsdale.

That's great.
Not everyone has that amount of time or desire to stay informed on what is occurring within their Association.

At the same time, those who serve on a Board typically only have x amount of time to provide and if the job takes more then that, they do what they can and what they don't have time to do gets placed on the back burner for a future board. Typically, enforcement is one of those things that gets put on the back burner.

Quote:
Posted By JoanneD1 on 09/23/2015 11:05 PM

1. If you say that the HOA has the discretion to not enforce, then why have the docs

The documents are there for 2 reasons.

1) The CC&Rs are there because this is what everyone agreed to live by when they purchased.
2) The other governing documents are simply to set out how the Association will operate.

Quote:
Posted By JoanneD1 on 09/23/2015 11:05 PM

back to the "selective enforcement" topic? I don't get an injunction because I have to live here.

Ideally, no enforcement is needed. People agreed to live a certain way and will comply of their own accord. Unfortunately, some individuals feel that the laws/rules should apply to others but not apply to them.

Selective enforcement doesn't mean failure to enforce. A Board can choose to enforce one covenant and not another (it's not a great idea but it's allowed). They simply must enforce equally. For example, they enforced the paint rule equally - everyone had to paint. How that painting was done is a different issue.

Quote:
Posted By JoanneD1 on 09/23/2015 11:05 PM

I don't get an injunction because I have to live here.

Keep in mind that your Board members are also your neighbors. They also have to live there. Hence, some board members are just as reluctant to enforce as you are.

Quote:
Posted By JoanneD1 on 09/23/2015 11:05 PM

2. The item to "update" the CCR was not even an agenda until I brought the oversight to the board's attention. Up until then, no one knew the president resigned and it was then that the board voted to abandon the project after voting to spend up to $10,000 on the project just one month prior. NO, I am not kidding.

Understood. Sometimes a learning curve is expensive.
Apparently the majority of the membership has little or no problem with the cost of that learning curve, as those individuals have been elected to office.

Quote:
Posted By JoanneD1 on 09/23/2015 11:05 PM

3. We get no delinquent information of any kind unless I ask.

We being the membership or the Board?

Sometimes, for privacy reasons, certain information is withheld from the membership. This withholding is typically supported by Statute.

Quote:
Posted By JoanneD1 on 09/23/2015 11:05 PM

At the request of an owner, I personally acted as her representative ... The settlement that this owner reached was done because someone cared enough to help ... I am not saying that the owner didn't have some part in this and I say this not to toot my horn but to let you know that over that long a period of time....no one gave a damn.

Perhaps, that is one reason why the Board worked out the deal for painting the property. They, in your words, gave a damn and cared enough to help work out a solution to the issue.

Quote:
Posted By JoanneD1 on 09/23/2015 11:05 PM

You tell me how an HOA permits someone to be delinquent that long.

As Treasurer of my Association, I have some insight to this from the Boards position.

Sometimes, it's due, as you initially pointed out, to the fact that the individual lives there as well and doesn't want to create issues (as many can not separate a friendship and the job).

Sometimes, it's because the owner (for whatever reason) refuses to respond to any Association communications.

Sometimes, it's because the Board is concerned of how any deals may be seen by the membership. Someone may see a settlement as a "making deals with our (the memberships) money".

Sometimes, it's because the Association can't afford the costs of collection. Yes, the delinquent member is supposed to reimburse those costs. However, the Association must initially pay them.

Sometimes, it's the fact that the owner simply has no money (can't get blood from a turnip) and nobody wants to go through the process of foreclosing to stop the bleeding.

Quote:
Posted By JoanneD1 on 09/23/2015 11:05 PM

4. There is never a specific reason given for the ES. It is just understood that after every regular BOD meeting, they go into one.

I am truly sorry to hear that. What should be done is not always whats required to be done.

The only real way to fix that is to get enough change on the board and start doing things the way it should be done so that way becomes the "way we always did things"

Quote:
Posted By JoanneD1 on 09/23/2015 11:05 PM

We had a very productive neighbor gathering this evening, We are taking it upon ourselves to initiate a "block watch" program. We are also going to compose a letter signed by several owners and ask for better communication since that is a huge problem. There is strength in numbers.

That is great to hear. Gathering support is the first step to making change.
JoanneD1 (Arizona)
Posts: 447
Posted:
Tim, Your comments and answers make perfect sense. Last night's gathering was the first neighborhood "social" in 2 years even though the board has no part in it. Those in attendance did come to meet new people and discuss issues so we may have found some folks who do care. Time will tell. In the meantime, we hope our group will grow and inspire others to get involved in the community on some level. We are going to approach the board in a more positive manner and see if that doesn't help until the next election in Feb. We are going to ask for a social committee because one of our new gals was an events planner and she is willing to participate. She has already volunteered to do that at a board meeting a couple of months back but the board was non-responsive to her offer. We are going to discuss how we can approach the BOD to form a nominating committee for the slate of officers this year and also a budget committee. The BOD does not understand that they need to incorporate the owners or there will never be a sense of community. Thanks again for sharing your experience and knowledge with all those who reach out to HOA Talk.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By NpS on 09/23/2015 10:09 PM
Some radical changes occurred between 2007 and 2014. People found that, through no fault of their own, all the equity in their home was gone. HOAs found that, through no fault of their own, the RE market crash had put a tremendous strain on a homeowner's ability to sink more money into their homes.

The hardship you speak about is probably real. The board's payment plan was a best effort offer to bring everyone in compliance. In your shoes, I would be happy that there is only one house involved.

As a direct result of the market crash, we now have 3 houses out of 81 that don't make any payments at all. I'd take a delinquent painting repayment plan that can be recovered when the property is sold any day over what we have now.

I agree on working out a plan. We have 3 owners under delinquent payment plans. One trying to work one out and one that totally ignores all communications.

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