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KerryL1 (California)
Posts: 14,550
Posted:
Hello everyone, I need your advice or at least opinions.

I've suspected for quite a while that the majority of homeowners (H/Os) in our urban twin high rise towers have been paying too much in dues. Eight %, then, have been paying too little. the 92% are in what's called in our CC&Rs a "special benefit area." No H/Os among the 8% are on the board.

The reason this has persisted is because our CC&Rs do not specify how much in dues or for what items each area should pay. Instead, we must review our original Dept. of Real Estate (DRE, now BRE) documents to learn this. They were prepared by the developer's first mgmt. Co (MC) and are a nightmare to comprehend. There are some very obvious errors that we have cleaned up. But various MCs and even our previous GC have made the errors worse because they misunderstood the documents.

A third area is the commercial owner, who has two "lots" divided into several suites. It's owned by our developer who turned control over to the Owners back in '01. He, per our bylaws has a permanent seat on our board of 7. That area too has been underpaying since the beginning for many reserve items and an expensive operating budget item. According to their DRE budget, they must contribute their small % of square footage to "the Base," which comprises all residential condos.

so...we have three operating budgets and there reserves accounts, plus the % of certain items that the comm. Owner must pay to the Board. (We also, btw, have a sq. ft. variable whereby condos are assessed a bit more, based on their sf, for gas, insurance and water).

We finally have engaged our general counsel to clean up this mess (which I hope encourages us to rewrite our CC&Rs).

Some directors feel very badly that the 8% of owners' dues will increase by just under 20% of their current dues. I do too. But I feel badly that the majority has been overpaying for more than 14 years. To me, we must ethically and morally correct this injustice. And, depending on our attorney's opinions, we might need to correct the errors for legal reasons too.

One question we've asked him is if he opines the way we think he will that we spread the pain to the 8% over a couple of years. But that approach continues the injustice to the 92% to some extent.

Any thoughts to help me think about this possible BIG dues increase for the 8%?
RichardP13 (California)
Posts: 3,868
Posted:
Kerry

Who has determined throughout the years what your dues should be. I have dealt with properties that have commercial property involved and while it days a little time and patience, is generally pretty simple to figure out. Once figured out an amendment should be drafted so that future bards and management company don't have to go through year after year.

Not sure a lawyer is the best person to do this, I would highly recommend someone that knows finances.
KerryL1 (California)
Posts: 14,550
Posted:
So far as I know, Richard, our previous and current MCs' CPAs have calculated the dues. Our current MC's CPA says ours is the most complicated of all their very large MCs' accounts (I think 300). Most urban high rises have a commercial area in my urban 'hood. Sometimes, they're a separate HOA.

We also have 157 reserve components and our RS for the past two years now urges us to rewrite our CC&Rs as he had a very difficult time figuring out in which of the three areas to place certain components, or if all three, or just one area. (It's a Full Study)

We DO need an attorney's interpretation of not only our several CC&Rs on these budgets, but the DRE docs that those CC&Rs direct us to.

So, you may have missed:

"...we have three operating budgets and three reserves accounts, plus the % of certain items that the comm. Owner must pay to the Board [Association]. (We also, btw, have a sq. ft. variable whereby residential condos are assessed a bit more, based on their sf, for gas, insurance and water)."

Richard, can you take a shot at my question?
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Kerry

While current computations show they might be underpaying the question is has this always been so? If not, than I say little chance of collecting newly computed back amounts.

It is probably going to be costly and you could get some pushback on changing it to be fairer and the pushback could be serious/legal if you want to charge back. Might be better to set up a new procedure and forget pay back.

RichardP13 (California)
Posts: 3,868
Posted:
Kerry

Not sure what the question is. How long has this "injustice" been going on?

I have dealt with a few of these complex type "mixed use" communities and had always enjoyed the challenge of doing their budgets. Having three operating budgets and three reserve accounts are just numbers. At Countrywide, we dealt with these complex situations on a daily basis. A management company that specializes in high rises, should have this done to a science.

I am guessing that the "8%" are the commercial unit owners. Going back to the original DRE documents would help.

How was it now discovered? Is it for certain that the others are overpaying?

I did one for a complex in South Pasadena that was mixed use, had six commercial units, had hospital parking and public parking all part of the budget. Took about 4 hours to figure out, but all the numbers and references were located with the CCRs and amendments.
KerryL1 (California)
Posts: 14,550
Posted:
No one wants to collect any "back" dues, JohnC. We only want it correct going forward. The errors were made in good faith so even if an H/O wanted to sue, probably wouldn't have a chance as no one thinks the mistakes were intentional.

From what I can tell, Richard, since '06, with a part of the problem since the building opened in '01.

My question is: assuming our attorney says yes, the 92% have been overpaying for some items since 06 & others since '01, how do we ease the pain of a 19% hike of the dues to the 8% beginning in '16. Sorry is I was unclear. I am not counting the Comm. Owner among any of the residential areas. The 8% receive fewer services, than the 92% so pay lower dues. But some of the so-called special benefits that the 92% pay for, benefit all H/Os.

Our MC, Richard, has accounts in CA, NV & AZ and so far as I know doesn't specialize in high rises though they have a few such accounts in our downtown area.
RichardP13 (California)
Posts: 3,868
Posted:
Kerry

There is a way to adjust the numbers and do it smoothly. A financial analyst could do it. Not as difficult as you may think.
KerryL1 (California)
Posts: 14,550
Posted:
Of course there's an easy way to adjust the numbers IF our attorney's opinion is that we should or even must.

My question, again, is how does our Board lessen the hit that almost the 20% raise in the dues of the 8% who've been underpaying through no fault of their own?

I'd rather not get into the but you can inmate what deus were in 2 towers, with lots reserves items, 20 contracts and an onsite staff of 18 or so.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Kerry

I see two steps necessary:

1. A financial analysis by a CPA to show hard/fair numbers as in who pays how much. Easier to accept such when from a CPA.

2. A lawyer's opinion on how to make it happen along with costs to make it happen.

NpS (Pennsylvania)
Posts: 4,216
Posted:
1. Before going to the CPA, I would ask your RS (who is familiar with the physical property) how he would reallocate burdens to better align with actual use, wear, and value received.

2. The comm/res allocations might be the more difficult. The recommended standard I would provide to the CPA would take into consideration the difference between rentals in your area in $/sf for comm vs res RE.

Sikubali jukumu. Read all posts at your own risk.
RichardP13 (California)
Posts: 3,868
Posted:
Quote:
Posted By KerryL1 on 09/14/2015 7:56 AM
Of course there's an easy way to adjust the numbers IF our attorney's opinion is that we should or even must.

My question, again, is how does our Board lessen the hit that almost the 20% raise in the dues of the 8% who've been underpaying through no fault of their own?

I'd rather not get into the but you can inmate what deus were in 2 towers, with lots reserves items, 20 contracts and an onsite staff of 18 or so.

Do you at present, know what the increases will be?

IMO, before you charge those owners 20 more is that you have the information clearly defined in your CCRs of who pays for what and what the % is and from what items within a budget.

How was this discovered and is it really an issue. I have dealt with three such cases and each time the information was in the CCRs and/or amendments. Some of those came from the original DRE report if it still exists.

How to lessen the blow, IF TRUE, is tell the truth and make sure you have the documents to back it up. Remember, this is a business, especially with the staff and numbers you describe. Someone needs to be held accountable. As I stated in a previous thread, the BOD IS ultimately the responsible party.
KerryL1 (California)
Posts: 14,550
Posted:
Thanks, JohnC, I think we should flip your idea and get the Attorney's opinion first. 2. Get our MC's CPA to explain it to Owners. He has indeed already calculated how much each of the three areas will pay in dues IF the opinions are what we expect. He is a very reassuring well-spoken person (even though he's been ,imo, wrong about some billing since '06 & '10. And he didn't catch earlier errors either). But neither did an independent CPA firm we hired for a different matter, nor did our previous GC, nor did a previous Reserve analyst.

Th Comm. Owner's sq. ft. isn't a issues, NpS. Our condo plan and the DRE budgets to which our CC&Rs refer us are clear cut. The Comm Owners pays a certain % of everything they/their tenants use except for utilities. Since they may not use our pool, spa, locker rooms or have access to a nice water feature, they do not pay their usual % for water. They also don't use the elevators in the towers, the lounges, gym, so they don't pay for those vendor's contract.

So it's not just a matter of reserves, but of the operating budget too for all entities. I do believe that the Comm. Owner will begin to be billed its % for all reserves items that they use starting in 1/16. These were determined by our chief engineer & newish PM, who's very experienced with mechanical & plumbing issues.

The trouble on this issue is they have not been billed their small % at all for a certain expensive op. budget contract. In addition, there is one utility where the reduced % that's designated in the DRE Budget is unrealistically low. But since it's specified in the DRE doc, I don't think we can bill them for more of that utility. The attorney is answering this one too.

As stated at least once above, Richard the reason we need an attorney's interpretation of our CC&Rs AND our DRE budgets is that: NO amounts or names of operating budgets or reserves components are in our CC&Rs re: ANY of the three areas. They only are in our DRE budgets, which are very difficult to comprehend.

I think you're right. We need to explain in writing and probably at a special meeting that there is a necessary adjustment being made due to long-standing misunderstandings by many parties of our CC&Rs.

Accountability is a different matter that I don't want to get into here. It is not my question. I still, though, want anyone's ideas about making the big increase less burdensome. Maybe there just is no way...
RichardP13 (California)
Posts: 3,868
Posted:
Kerry

Without seeing your documents and figures, I couldn't even suggest a response. Figuring out to calculate the right amounts is what I do for a living.
KerryL1 (California)
Posts: 14,550
Posted:
It also is what our MC's CPA & his staff do for a living involving 300 accounts.

I'm, pretty sure we now have the accurate numbers. And Our MC's CPA seems to agree. The question to our attorney is do our bizarre documents permit us to bill as we think they state we may? It's the words that need legal interpretation, NOT the numbers.

Luckily, I just learned, our GC has another major high rise with the same problem in another city. I hope his head start with them will offer insights to us.

JohnC46 (South Carolina)
Posts: 14,265
Posted:
Kerry

Did you not say it would be a 19% increase? You keep saying a "big increase" but I do not consider 19% to be "that big".

If anything it is a fair and warranted increase. Sometimes it takes salesmanship.......LOL
KerryL1 (California)
Posts: 14,550
Posted:


It's a lo , JohnC if dues are really high in twin towers where there are two sets of everything to reserve for and maintain. I'll just say that on average among several high rises near us plus us, we're talking about $800/mo.

There's huge variation though depending on # & types of amenities, size of the HOA, sq. ft. variables. A couple of nearby HOAs, for instance, have (required) valet parking and concierge services. We don't !
RichardP13 (California)
Posts: 3,868
Posted:
Quote:
Posted By JohnC46 on 09/14/2015 5:13 PM
Kerry

Did you not say it would be a 19% increase? You keep saying a "big increase" but I do not consider 19% to be "that big".

If anything it is a fair and warranted increase. Sometimes it takes salesmanship.......LOL

A high rise in Los Angeles could have an monthly assessment of $1000, so $190 might be a little hefty.
RichardP13 (California)
Posts: 3,868
Posted:
Quote:
Posted By KerryL1 on 09/14/2015 3:02 PM
It also is what our MC's CPA & his staff do for a living involving 300 accounts.

I'm, pretty sure we now have the accurate numbers. And Our MC's CPA seems to agree. The question to our attorney is do our bizarre documents permit us to bill as we think they state we may? It's the words that need legal interpretation, NOT the numbers.

Luckily, I just learned, our GC has another major high rise with the same problem in another city. I hope his head start with them will offer insights to us.


I trust you when you say they have a handle. I have worked with a number of CPA's and they wouldn't know where to start. They know debits and credits, analyst not being their strong suite.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By RichardP13 on 09/14/2015 5:37 PM
Posted By JohnC46 on 09/14/2015 5:13 PM
Kerry

Did you not say it would be a 19% increase? You keep saying a "big increase" but I do not consider 19% to be "that big".

If anything it is a fair and warranted increase. Sometimes it takes salesmanship.......LOL


A high rise in Los Angeles could have an monthly assessment of $1000, so $190 might be a little hefty.

While not disagreeing, I maintain if one can afford $1,000.00 per month they can afford $1,190.00. I know there comes a point, the straw that broke the camel's back, etc.

My HOA has not had a dues increase in 7 years and about 17% ($600 per year to $700 per year) is what I (the outgoing VP and Treasurer) recommended.

KerryL1 (California)
Posts: 14,550
Posted:


It's a lot , JohnC if dues are really high in twin towers where there are two sets of everything mechanical, plumbing & fire life safety equipment (e.g. generators, tanks full of water) to reserve for and maintain. I'll just say that on average among several high rises near, us plus us, we're talking about $800/mo.

There's a huge variation though depending on # & types of amenities, size of the HOA, sq. ft. variables. A couple of nearby HOAs, for instance, have (required) valet parking and concierge services. We don't !
KerryL1 (California)
Posts: 14,550
Posted:
Sorry about the double post. Ya' know- 1/2 of the 8% are landlords and can raise rents. I think my fellow directors are worried about the screaming & the angst rather than any true hardship. Thanks JohnC!

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