HOA Manager requesting information

Started by MaryZ2 • 13 replies • 1692 views

💬 Join us to post & get advice from 50,000 HOA & Condo leaders.

⚡ Takes 30 seconds

Already a member? Log in

MaryZ2 (Texas)
Posts: 7

Posted:

I have lived in my condo for over 11 years here in Texas. The condo manager wants the following info from all the residents: Mortgage Company, Mortgage amount, Mortgage number and Driver's License from us. We have never had to submit this info before. Are we legally required to give it to him? He is a former policeman and he says it's legal and required for him to ask for that information. Needless to say, several of us are not happy with this sudden request for private info. Thank you!

RichardP13 (California)
Posts: 3,868

Posted:

Quote:

Posted By MaryZ2 on 08/11/2015 4:51 PM
I have lived in my condo for over 11 years here in Texas. The condo manager wants the following info from all the residents: Mortgage Company, Mortgage amount, Mortgage number and Driver's License from us. We have never had to submit this info before. Are we legally required to give it to him? He is a former policeman and he says it's legal and required for him to ask for that information. Needless to say, several of us are not happy with this sudden request for private info. Thank you!

Surprised he did ask for your social security number and the birthday of your first born. The answer is no, you don't need to provide that information.

JerryD5 (Colorado)
Posts: 218

Posted:

That sounds sketchy to me. I would ask why he wanted it. I would absolutely not give it to him.

FredS7 (Arizona)
Posts: 927

Posted:

> it's legal and required for him to ask for that information.

It's probably legal to ask. I can ask any man on the street how much money he makes and how much his car cost. Doesn't mean he needs to answer. Neither do you.

Maybe make an excuse to avoid confrontation, like say you're deathly afraid of identity theft. Or maybe claim you're in witness protection. Then gather some neighbors, go to the next board meeting, and lobby for a change in management company.

The management company works for YOU (through the board of course).

BillH10 (Texas)
Posts: 1,217

Posted:

Mary, first, my experience is in single family detached home HOAs and not condominium complexes. Texas laws and the Texas Property Code have certain differences between single family residences and condominiums. Keep that in mind.

I have seen some HOA (not condo)Governing Documents in Texas which specify the property owner is to furnish some of the information you listed. However, I only recall seeing language which specifies certain details regarding the mortgage must be provided. Certainly not the drivers license number.

I recommend you search the Governing Documents of your condo association carefully to determine what information you may be required to provide. I do not recall any of the changes to the Texas Property Code in the 2011, 2013, and 2015 sessions addressing the provision of such information but it is possible there were changes as I do not closely follow changes to the condominium legislation.

Another thing to remember is certain property owners associations, be they HOAs or condominium associations, are affected by somewhat different laws and codes depending on the county in which they are located. I believe Harris County has different rules, and possibly Bexar County. There may be others.

As someone else pointed out, one can be asked for information; one does not necessarily have to respond. Do not let the fact this gentleman is a former police officer influence or intimidate you.

GenoS (Florida)
Posts: 4,276

Posted:

Ask him what he plans to do with each piece of the information. Also ask how that information will be safeguarded. Ask for something in writing that explains why you are legally obligated to provide it. Then decline on the grounds that identity theft is rampant these days and you don't trust anyone with that information unless you're required by law to divulge it.

About 15 years ago we purchased tickets for a theme park in Orlando. When we finally made our way to the turnstiles they had these fingerprint scanners installed and the attendants wanted us to place our fingers on them. Nobody said anything about this system when we handed over our money for the tickets so I declined loudly to the groans of people in back of us in line who saw me as a troublemaker. Screw that nonsense, there was no way I was voluntarily handing over my fingerprints to Anheuser-Busch without a court order. I calmly explained to the attendant that it was against my religion to let people scan my body parts without a very good reason. They let me in.

DouglasK1 (Florida)
Posts: 2,046

Posted:

Ask him to identify what law requires him to gather that information.

Escaped former treasurer and director of a self managed association.

CharlesB23 (Kentucky)
Posts: 4

Posted:

I cannot imagine what the condo manager would do with the personal information he requested.... You are NOT required to provide such info.

GenoS (Florida)
Posts: 4,276

Posted:

It reminds me of something straight out of East Germany during the cold war.

MaryZ2 (Texas)
Posts: 7

Posted:

Thank you all for the direction and guidance! You are all much appreciated!

🎯 You've read this entire discussion

Join the conversation with 50,000 HOA & Condo Leaders:

✓ Ask follow-up questions
✓ Share your experience
✓ Get expert advice
✓ Access 350,000 discussions

Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in here