RESIDENTS CONTACTING BOARD MEMBERS

Started by FredW5 • 2 replies • 1390 views

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FredW5 (Florida)
Posts: 177

Posted:

Any thoughts on rules on how HOA board members can be contacted by residents?
We have several residents who constantly call, or E-mail board members directly regarding petty items.
Thanks.

JohnC46 (South Carolina)
Posts: 14,265

Posted:

We have a ourhoaname(at)gmail.com account. Owners are encouraged to send all Email to that house account and that account only.

Early on we had some issues with BOD Members responding to some Emails and stepping on the toes of other BOD Members making it look like we did not know what was going on and in somes cases it showed that some did not know our own policies. One BOD Member shot from the hip and did more harm then good. We then decided no BOD Member is to respond unless directed so by the President or the BOD.

Any Emails the MC receives from owners are also forwarded to the house Email address. When an owner calls the MC, they are asked to put things in writing and send to house Email account.

TimB4 (Tennessee)
Posts: 21,059

Posted:

duplicate posting.

Please post replies in the following thread (as it was posted to first):

http://www.hoatalk.com/Forum/tabid/55/forumid/1/postid/200016/view/topic/Default.aspx

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