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JoanneD1 (Arizona)
Posts: 447
Posted:
Good Morning.....I am back at the group for clarification on the approval of monthly HOA financials. To preface, my HOA board is not knowledgable and the PM only talks a good game. I am an adversary.

There are two things that I need to explain....Prior to the monthly board meetings, the BOD receives all data to be discussed in a format that I will call the BOARD packet. On the night of the meeting, the owners in attendance are given the meeting agenda, the prior meeting minutes and the prior meeting financial that I will call the OWNER packet

June 10, 2015, BOD meeting: OWNER packet should contain all May items named above .HOWEVER, there is apparently a statement made by the treasurer that the May financials are not available prior to the meeting(Per minutes). I did not hear this statement because I asked some financial questions based off the data contained in the owner packet financial (GL) statement.

The following day, I am working with the GL in the owner packet and discover that it is the APRIL GL, NOT the May GL. I now ask myself why would the PM bother to include what already has been approved and during the meeting when I began asking questions, why did no one on the BOD stop me and say your are looking at APRIL not MAY?

June 15, 2015 I am at the PM office for an appointment because I have done a record request for items on another issue. During this meeting, I point out to the PM that the APRIL GL is in the owner packet....and why? Her first comment was that you are the only one that noticed that. (What does that mean??) The PM goes onto explain that because the meeting date fell too early in the month, they did not receive all the invoices and could not do the financials. She pulls up some invoices that verified her statement I guess, but then so what......just don't make the entry in those particular categories right?

July, 2015.....I have one friend on the BOD and I ask him what month is in your July meeting packet and he tells me MAY. Makes sense because they never got them so that is what will be approved, but where is JUNE? How can they be running two months behind?

July 8, 2015 BOD meeting: Owner packet has June GL. The BOD approves the June GL. Because of other distractions, I do not catch that they have SKIPPED over approving the May GL that was missed last meeting.

I had no reason prior to the July meeting to go the portal to see the May GL because it was never approved but when I did go to retrieve the June GL, I see the May GL also. I immediately asked the PM when and how they May GL was approved and she tells me the treasurer did it on June 18(after the BOD meeting)! The PM states that the "financials were posted to the portal and the board given time to review them and the treasurer sent in the final approval."

Now, I know about unanimous consent.....but I do not know about this kind of protocol. HOW COULD THE BOD APPROVE THE JUNE GL IF THEY WERE NEVER IN THE PACKET? I might add that the June GL included in the owner packet was missing the final page of the 4 page document.

I emailed the PM and copied the entire BOD and asked what is going on and await a response. I know they want to shoot me. I have contacted my only friend on the board and he is going to check to see if he received any further GL but even he admits that this is highly suspect and is very apologetic that he is missing it. In his defense, he is not the treasurer and is involved in a myriad of other issues. I do not think anyone is stealing, but the negligence is overwhelming me.

Is it me or is this legit?

MelissaP1 (Alabama)
Posts: 13,836
Posted:
How often do you have meetings? If you have meetings once a month, then your financials will be a month behind. Your essentially always approving the previous meeting notes/financials at your next meeting. We always picked up the collections and expense reports for the previous month. We only discussed the expenses with ALL members but the collections report amongst board only. Never using names/addresses but lot #'s. We had open meetings.

It can take several months to approve meeting notes. If someone doesn't agree what was on that meeting notes, it will take to the next meeting to accept. That is why officially, a burnt out light bulb can take 6 months or more if you want to follow the rules. 1st month report the bad bulb, 2nd month approve the expense, 3rd month get bids/expenses. 4th month buy the bulb. 5th month pay someone to install the bulb. 6 months approve payments for the bulb...

Your PM works for the board. The board approves the money to be spent and the PM to do the paperwork. That line can get blurred due to laziness, ignorance, or overzealous managers. Understand your relationship with each other and read your contract.

Former HOA President
PitA
Posts: 1,416
Posted:
WHO IS RESPONSIBLE TO APPROVE MONTHLY HOA FINANCIALS?


The Board of Directors

all else is (to quote Judge Judy) puffing

(done - end of case)



pun intended
JoanneD1 (Arizona)
Posts: 447
Posted:
Thanks Melissa. I am a past treasurer and secretary in an HOA and yes i know some of these processes can be daunting but when it come to financials and approval of such....I think it is a very black and white issue. There are nightmare stories out there and I don't want my HOA to be one of them. I don't suspect any wrongdoing with the funds....just concerned about the manner in which they are being reported and there are a number of errors and mis-entries.
Joanne
MelissaP1 (Alabama)
Posts: 13,836
Posted:
I took accounting courses too. It took a minute to see how are financials worked. You have to keep in mind you are a NON PROFIT. The HOA is to spend as much as it collects each month. Although there can be some allotted toward savings/capital improvements.

This is NOT your home budget. You have to realize this is EVERYBODIES money. The board is responsible for managing it on an everyday basis. Which may or may not include having a PM. So expenses show up a little differently than expected until you get the feel of it. There is a separate collections report that has to be factored. Plus timing of the bills versus meeting times. Our meetings were the 2nd Thursday of the month. That was not always enough time to reflect late payments or checks not passed.

Former HOA President
JoanneD1 (Arizona)
Posts: 447
Posted:
I am talking about the manner in which the PM is reporting the approval of the MAY GL. I really don't need a lesson on whose money it is. In my 18 years of living in an HOA setting.....I have NEVER.....NEVER.....heard that monthly financials were not ready for approval. Have you? We had an annual meeting and there was no treasurer's report included at the annual meeting......have you ever heard of that?
Joanne

RichardP13 (California)
Posts: 3,868
Posted:
Contrary to someone's opinion, an HOA is not to spend as much as it takes in. An HOA is not a NON profit, for rather a NOT for profit. Association finances are different than the accounting classes you took in school. It takes longer than a minute to understand association finances especially if you deal with larger and more complex associations. I have worked with CPA's that don't have a clue about HOA finances. Look at your annual reviews and compare them to your monthly financials, night and day. Most larger associations work on a accrual or modified cash accrual basis. Generally, what the Board receives and what the membership sees are completely difference. Generally, the membership will see only a balance sheet and an income/expense statement.

Not sure about the laws in Arizona, but California ONLY has to REVIEW the financial records at least on a quarterly basis, thus the minimum number of meetings that have to be held is quarterly.

One of the most important documents that a Board needs to review is the bank statements for the various bank accounts at the various financial institutions they hold accounts in. Unfortunately, I have seen this requirement be ignored.

As far as how much a HOA takes in and spends, they should have an emergency fund of at least 1 1/2 to 2 times their monthly assessments. This would be for unexpected expenses unrelated to reserve expenditures.
RichardP13 (California)
Posts: 3,868
Posted:
Quote:
Posted By MelissaP1 on 07/23/2015 8:24 AM
How often do you have meetings? If you have meetings once a month, then your financials will be a month behind. Your essentially always approving the previous meeting notes/financials at your next meeting. We always picked up the collections and expense reports for the previous month. We only discussed the expenses with ALL members but the collections report amongst board only. Never using names/addresses but lot #'s. We had open meetings.

It can take several months to approve meeting notes. If someone doesn't agree what was on that meeting notes, it will take to the next meeting to accept. That is why officially, a burnt out light bulb can take 6 months or more if you want to follow the rules. 1st month report the bad bulb, 2nd month approve the expense, 3rd month get bids/expenses. 4th month buy the bulb. 5th month pay someone to install the bulb. 6 months approve payments for the bulb...

Your PM works for the board. The board approves the money to be spent and the PM to do the paperwork. That line can get blurred due to laziness, ignorance, or overzealous managers. Understand your relationship with each other and read your contract.

If you seriously need a meeting to change a light bulb, you have issues that this forum can't address.
JoanneD1 (Arizona)
Posts: 447
Posted:
Good Am Richard.....In my HOA, the only items that are not shared with the owners are the accounts of those who are delinquent and the actual check register and I don't think this board sees that. The prior PM shared the checking account register with the board also which I personally think is a good idea. I am concerned about the transparency of the PM who guides a board that is not too sharp (but yes, willing to serve). I also know for a fact that there is serious information that is not being shared with all the board members. How do I know? Because the board member asked me about the legality of something when he learned it in a round about way. This sound stupid and so immature when I actually put it on paper but that I what I am dealing with. My how has about $260 K in reserves and nice monthly inflows and I just want to know that someone is watching it and have little faith in the directors and no trust or faith in the PM. Much politics here too.
Joanne
RichardP13 (California)
Posts: 3,868
Posted:
In my years in this business and with over 50 managed associations, I have found only ONE board member that actually took the time to understand their financials. I have also found some very bad things that people would never catch on to.
JoanneD1 (Arizona)
Posts: 447
Posted:
Richard.....no doubt....this group was paying two vendors for the same service......one was fired and a new one hired and the stupid PM and treasurer did not cachet for 4 months.....$1800 that we were surely going to get back, and then it was small claims court and ended up the HOA ate it all. Tell me something if you would....the BOD made a settlement with some its owners. In the case that I worked on, the HOA recovered all their assessments but the owner did split on the cost of legal fees because the HOA was at fault in the first place. Were should the payback of the legal reimbursement show up on the general ledger? They have an income category for legal but they also have a separate category for legal expense. Right now, they are deducting the reimbursement under the expenses....for example....the year started with a minus under legal expense. Does that sound right to you? Why do they have a "legal income" category if they are not going to use it? I am a doubting Thomas....no question about it.
Joanne
RichardP13 (California)
Posts: 3,868
Posted:
Joanne

Assuming your books are done on an accrual basis, legal fees showing up as income would be when an owner has been billed, for collection cost, liens. pre-lien, etc. It would be money HOPEFULLY coming in the further. Sames as assessments, you would see a total for all assessments billed, but not received. What is not received shows up in the GL as Accounts Receivable.

I would adjust the legal income the amount written off and adjust a expense category called bad debt write off. The only time it would be a credit on legal expense is if the attorney or collection firm decided to waive the collection fee AFTER they had been paid. Unlikely though.
KerryL1 (California)
Posts: 14,550
Posted:
AZ law probably says who is responsible to approve the financials and how often.

As Richard noted, in CA the Board must review them quarterly. We review ours monthly and vote to approve them "subject to the year end audit."

At our 7/28 open board meeting, we'll review our June financials, which I, as a director, will receive today.

Earlier this week, our Finance Committee review them and recommended that the Board approve them. Perhaps, Joanne, you can suggest to your board friend that they appoint a finance committee of you and two others who might be willing to serve.

I agree that many directors don't understand them and in our HOA, where we have three operating budgets and three reserves accounts, it gets pretty complicated. Most directors rely entirely on the MC to take care of them. Our financial package is usually about 100 pages long. Owners would be gable to request copies in CA, but not of any payment records, payment plans, delinquencies or vendors employees' individual wages.

I've just been reviewing our new "full" reserves study, well, three studies, of over 150 components.. I haven't done the math yet, but doesn't $9,500 to replace 217 GSF of tiles in two elevator vestibules sound weird?? I have far larger ones to check, but this one caught my eye!
JoanneD1 (Arizona)
Posts: 447
Posted:
Kerry.....have no clue about elevator vestibule tiles. I am frying much smaller fish thank God. Yes monthly financials should be a no brainer....the prior month and you're done but this is not the case here and I am concerned. The MC that we fired one year ago had an employee that hiring her "handyman husband" to provide served to some of the communities.....only one problem.....he wasn't doing the services that he was getting paid for and FINALLY someone caught on and the HOA successfully sued their MC who in turned sued the employee. No oversight leads to bad stuff. Thanks.
Joanne
RichardP13 (California)
Posts: 3,868
Posted:
Joanne,

As Kerry noted and depending on the size and complexity of your association, it would be a good idea to create a finance committee to oversee the finances of the community and maybe give the Board some guidance to the financial affairs of the association. Doesn't always work, as politics and feelings get in the way, but worth exploring.
JoanneD1 (Arizona)
Posts: 447
Posted:
Richard....Our GL has two categories....Income & Expense.
Under Income they list:
Assessments
Collection Fees
Fine Fees
Interest Bank Accounts
Late Fees
Legal Fees
Misc.(OMG CAN"T IMAGINE..Maybe organ sales for all I know)
Collections of Late Fees
Collection Agency Fees

Under Expense they list:
Administrative and under that comes:
Collections
Collection Agency Fees
Legal

Of course there are many other categories but they are not germane to our conversation. Each of these categories are divided into Current, Year to Date and Budget.
Sorry for my waffling, I am not an accountant but if someone is paying back the HOA for some of the legal fees charged to the owner's account....would that not be income. There is no place on our GL that shows receivables. I have requested that they report the amount of the delinquencies owed.....they were never even doing that and it is not listed anywhere on the GL.
Joanne
JoanneD1 (Arizona)
Posts: 447
Posted:
As to the suggestion of a finance committee......this board is resistant to forming any ad hoc committees. I almost pleaded with them to form a committee when they were going to update all the governing documents. The president quit because I raised lots of concerns about how they were going about doing that without getting any owner input. That was me on the long thread about letters of engagement. The attorneys who gave them bids on doing the updates even suggested that they form a committee but they opted to let the board president be the point person. That did not turn out well.
Thanks
Joanne
RichardP13 (California)
Posts: 3,868
Posted:
The receivables show up on a balance sheet. Depending on the software used, there could be 12 categories or more, but the numbers for receivables will come from owner balances as of a certain date, generally, the last day of the month. A good HOA software program will show exactly which categories they will trace back to, such as assessments, late fees, water or utilities, collection, remotes, fines, etc.

Many, not all, managements keep any late fees an homeowner is charged. If the association wants the late fee, then they will charge a collection fee in addition. One of the PM responsibilities is to curtain the receivables of the association. Those efforts come at a cost. If the association kept the late fees, they would report on their income tax form. So under Collection Agency Fees, they would be paying themselves for the late fees, collected or not.

So, bottomline, to see the delinquencies owed in general, ask for the balance sheet. Accounts Receivable would be listed at the top with Assets.
RichardP13 (California)
Posts: 3,868
Posted:
Quote:
Posted By JoanneD1 on 07/23/2015 10:45 AM
As to the suggestion of a finance committee......this board is resistant to forming any ad hoc committees. I almost pleaded with them to form a committee when they were going to update all the governing documents. The president quit because I raised lots of concerns about how they were going about doing that without getting any owner input. That was me on the long thread about letters of engagement. The attorneys who gave them bids on doing the updates even suggested that they form a committee but they opted to let the board president be the point person. That did not turn out well.
Thanks
Joanne

Unfortunately, that is the history with HOA's.
JoanneD1 (Arizona)
Posts: 447
Posted:
Richard.....I lived in another HOA for 12 years and it was the opposite.....fully transparent and welcomed owners with willingness to serve and embraced owners with some knowledge. This place is threatened cloistered and now holding back info from a BOD with whom I served on a landscape committee. So damn frustrating. I do need to move but not good timing right now. Such a shame....small thinkers and narrow minds.
RichardP13 (California)
Posts: 3,868
Posted:
Joanne

Being intimately involved in my HOA, it can take its toll, I can speak from personal experience.

I wouldn't live in another HOA, because my nature has always been to try and be involved.

I do though, enjoy teaching individuals how to best survive in one.
.
.
.
Don't get involved, LOL
JoanneD1 (Arizona)
Posts: 447
Posted:
DEPRESSING! Apathy is what has brought our country to this place in history. Pathetic.
ND (PA)
Posts: 792
Posted:
Joanne,

It seems you may be more knowledgeable on your HOA's financials operations than some of your Board Members and perhaps even the MC. Have you attempted to become a Member of the Board yourself so you can actually help make the decisions, educate other Board and HOA Members, share previous HOA experience, and dive deep into the financials with all the necessary info at your disposal?

You say you're an adversary. I don't mean this rudely, but you come across a little adversarial in your posts. If you communicate similarly with the Board and MC, then I can understand how your relationship with them may not be the best. You definitely seem to know what you're talking about. If presented in the right manner, the help and information you have to provide may be better received.

While I applaud your participation as a homeowner, perhaps you are going a little overboard with the questions to the Board and MC, attempts at involvement, scrutinizing of the financials, criticism of the selected courses of action, recommendations to the Board on how they should do things, and other HOA business that you're involved in. Maybe your Board isn't prepared for that much "help" which might explain them being withdrawn and not as transparent as you'd prefer.

If you wish to be that involved, then I think your time and effort would be better spent as an actual member of the Board rather than someone constantly questioning and recommending.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Good lord, the light bulb was an EXAMPLE...

Former HOA President
RichardP13 (California)
Posts: 3,868
Posted:
Quote:
Posted By MelissaP1 on 07/23/2015 12:34 PM
Good lord, the light bulb was an EXAMPLE...

Bad example!
JoanneD1 (Arizona)
Posts: 447
Posted:
Delaware....Thanks for your insight and you have pretty much nailed it. I have offered to fill a vacant board seat recently made available through the president's resignation. The board seems to allow itself to be misled....rather than led by a self indulgent president and incompetent PM. How's that for straight shooting? I am not a super diplomat with these folks. No defense. This group has falsely accused me of many things and attempted to selectively enforce me on minutia so there is a long history. Until I got involved on the landscape committee with another BOD, the PM was writing RFP for tree removals, grass replacements for her buddies and a myriad of items without the knowledge of the BOD and they said nothing...moot! Upon becoming active on the LC committee, I gave the support to the only BOD with sense who was far outnumbered on the issues. It was this BOD taking voice to the misguidance that has the board all shook up now and "feeling threatened" by me, a public statement at the last meeting. Once the trust is lost....it is long and painful process to reinstate. Thanks for the input.
Joanne
MelissaP1 (Alabama)
Posts: 13,836
Posted:
The hardest change you ever have to make is a Culture change. Which is what your facing. Changing an established culture to a different way of thinking is a constant struggle. With much experience in this area, it typically takes about 2 years to turn a HOA culture around. The 3rd year is a stabilizing period which things either go back to the way it was or it evolves into a better running machine. This isn't based on my own experience but others I've seen post here over time. Expect 2 years of extremely hard work and head banging. You can make it through and there is light at the end of the tunnel... Just make sure that light doesn't take 6 months to be changed out...

Former HOA President
PitA
Posts: 1,416
Posted:
puff

puff

puff
PamM6 (Michigan)
Posts: 41
Posted:
Joanne. I read your posts differently. I do not see you as adversarial, but rather you have a refreshing straight forward approach to resolving issues.
JoanneD1 (Arizona)
Posts: 447
Posted:
Pam.....some folks here embrace what and how I say it and others are offended, especially those who have been long standing residents who find change difficult. I only desire to live in a place that maintains and enhances property values and governs with a board and manager that knows what the hell they are doing. None of those aforementioned items seem to be characterized by the current set of players. I am not sure what the writer of puf, puf, puf means but I personally do appreciate those that make honest contributions and thought provoking comments on all sides of issues that are presented on this forum. Sometimes one needs a "fresh eye" and perspective as we are too close and emotionally connected to the issues. Have a great day everyone. Thanks again.

Joanne
TimB4 (Tennessee)
Posts: 21,059
Posted:
I've never heard of anyone approving financials.

Typically, a budget is approved (by the Board or the membership depending on language in governing documents and applicable laws).

Typically, an audit report is approved (accepted) by the Board.

However, financials are simply reported as part of the Treasurers report.
They are not approved or disapproved. They are simply recognized as part of the report and, if needed, questioned.

For our Association, the report is current as of the date it's printed (which is typically the day prior to the package being put together).

As for meeting packages.

Any members who attend are provided the same package as the Board receives. This, in VA, is what is required by the law under our open meeting requirements.

JoanneD1 (Arizona)
Posts: 447
Posted:
Tim....thanks. In both HOA that I lived in here is Scottsdale, financials were approved. I do not know of any law requiring this...it is always something that has happened on a monthly basis. Always appreciate your input.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Alright.

Then please answer when the financials would be disapproved?

Numbers are numbers.
Reports can represent the numbers in various ways (and how the numbers are reported should be approved/disapproved. For example: what categories to include in the Income/Expense statement and what is within each category).

But I don't see why the report, once prepared and submitted would be approved or disapproved (vs. simply being accepted as part of the Treasurers report and included as an attachment to the minutes).

I understand that this is how you have been doing it.
I suppose the question is why have you been doing that way?

As for why we do it our way, simple presentation of the report, I offer the following:

Spotlight on You the Treasurer from the National Association of Parliamentarians

Approving the treasurer’s report is not advised - Only audited financial reports should be adopted by an organization. a 2013 article from Michigan State University

JoanneD1 (Arizona)
Posts: 447
Posted:
Well, I don't take issue with anything that you have said and find it very interesting. I can only imagine what the BOD would do if I told them they didn't have to do this. I will see if there is anything written about this because they don't believe what I say and I have to document everything. Thanks. Hummmm..interesting.
Joanne
TimB4 (Tennessee)
Posts: 21,059
Posted:
I suppose either way can be utilized.

I'm just trying to understand the reasoning for the way it's being done in your Association (perhaps in AZ).

Like I said it's different then what we do. Like you, I take no issue with it. I'm just trying to learn something that may or may not lead to a recommendation to the Board to change how we are doing it.
JoanneD1 (Arizona)
Posts: 447
Posted:
Yes, I understand and I feel the same way. I can tell you this...they share the full general ledger and unfortunately there are almost monthly errors that are noted and guess who finds them. I just know what to look at and what to question. If I see a number that looks too high when compared to the amount that is the monthly budget column, I ask. Most errors are caught by others and not the treasurer.....something as benign as repaired tennis court lighting is not put in the proper category and If I don't know that the lights were repaired, this would never be questioned. Sometimes the cost of a service will be double and it is because the HOA did not pay the bill the prior month. This just keeps someone on their toes because they could be questioned and be accountable for the entries. My community tries to keep green grass and just switched out the sprinkler heads in an attempt to conserve water. Well we are saving a ton of water, but the grass is suffering. By watching the water expense, we can track that the contractor is turning up the water delivery or doing nothing. I hope I am making sense. Owners can also tell what is being spent on legal and just a good overview. We can also see how the PM nickel and dimes us....I guess they all do....write the low contract but make it up on printing and copying (never could figure out the difference )So many ways the PM can take advantage. I was shocked to learn the Pm charge $ .50 for each address on an email blast. That is something we could easily do ourselves but no one has any interest. I did not find anything in the statutes that the financials must be approved. Lots of discussion about the more transparency, the better the relationship between the directors and the owners. Nice to see the things we think confirmed in print by smart folks.
Joanne
RichardP13 (California)
Posts: 3,868
Posted:
Tim

In my own association and in the many I managed, financial reports have been approved by Board. The times they were not were times, like minutes, where information was missing or expenditures were put into the wrong GL code. That was a common occurrence for us.

From personal experience, I put more faith in the monthly financials than the year end financial reviews done by CPA's.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By JoanneD1 on 07/23/2015 9:40 PM

write the low contract but make it up on printing and copying (never could figure out the difference )

Printing is the act of publication. Come from the old days of printing presses. You print a book, a newsletter, a paper, etc.

Copying is the duplication of the printed document.

In reality, they are pretty much the same anymore as the technology uses the same process for both copies and printing original work.

The difference may be differentiated by if they are producing the work on a local printer or taking the printed document to a copy center.
JoanneD1 (Arizona)
Posts: 447
Posted:
Tim, Thanks for the explanation.....yes...printing is a thing of the past almost. My HOA has a code of conduct for the BOD, a charter for committee members and nothing for the PM and they need it most.
Joanne
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By RichardP13 on 07/23/2015 9:47 PM

From personal experience, I put more faith in the monthly financials than the year end financial reviews done by CPA's.

Then you need to find a new CPA.
AllisonD (Florida)
Posts: 449
Posted:
Quote:
Posted By RichardP13 on 07/23/2015 9:28 AM
In my years in this business and with over 50 managed associations, I have found only ONE board member that actually took the time to understand their financials. I have also found some very bad things that people would never catch on to.

What bad things exist? Please elaborate on this!!!
JoanneD1 (Arizona)
Posts: 447
Posted:
Allson, they were paying two contractors to do the same monthly service for 3 months before anyone (including me) caught it...pest control and by the time the inept manager heeded the concerns, the HOA was out $1800 that we could never get back. For some reason some of the invoices do not get paid on a monthly basis so the bill is double and it took this finding a few months to surface. Obviously the treasurer was not paying attention either. One HOA I lived in was taking the transfer fee out of a capital improvement charge and the HOA was shorted almost $5K....the management company most willingly paid the HOA back. We had a landscaper that "worked very closely" with one of the board members and that board member "worked very closely" with the PM and our expenses were out the roof until we really started watching the billing. The landscaper was NOT rehired when the contract expired. God only knows what goes on in lots of HOAS if there is not scrutiny.
Putting items in the correct categories on the general ledger affects budget setting for the following year. Hope this makes my statement a little clearer.
Have a great day.

Joanne
PamM6 (Michigan)
Posts: 41
Posted:
Yes, I agree with Allison, elaborate on the bad things you found or start another discussion with the list. I have a wonderful HOA but that doesn't mean they do everything right. I'd like to be as involved as Joanne, as she is raising the bar. What I've found from BODs is that they say they want community involvement, but that translates to help with re-painting street signs, not involvement in the books, and not by answering difficult questions. I've been hanging around the board for years, and they don't bother with me, but I see other members who attend get shunned, right through the entire community after asking difficult questions. It's always been apparent to me that even my lovely BODs do not want to answer any questions regarding financials.
PamM6 (Michigan)
Posts: 41
Posted:
I should add that when I attend board meetings I sit quietly and don't ask for any additional information. To sum it up, I am totally non-threatening. I wonder if they would treat me differently if I spoke up and asked for information as Joanne does? What do you think? She is more right. It doesn't matter that they are volunteers. They are still accountable for running the non-profit or not-for-profit corporation properly and need to be held accountable.
JoanneD1 (Arizona)
Posts: 447
Posted:
Pam.....If you have legitimate concerns/questions, you have a right to ask. I am quit outspoken and passionate and that can be abrasive but it is who I am and hard for me to tone it down especially when I feel challenged. I will reference statute and quote our documents if I have to so that comes off as being a smart A. You will get farther than I do if you can be calm, cool informed and firm. I am sure your situation is better than mine. Go for it! I just did a post on another thread about a board changing their bylaws. I am sorry I am not that good at cut and paste but you might read what I wrote about the last board meeting and the BOD response to my friend who was there to help them.
Have a great day.

Joanne
KerryL1 (California)
Posts: 14,550
Posted:
I think, Joanne, that you need to take a systematic approach and gather support to change what you see is a rogue board and inept MC and PM. It's hard to take in all of your complaints --and I do think they're legit--when your approach seems to be so scattered.

Get 3-4 other H/Os to meet with you and get a group of you going who will systematically and methodically summarize your complaints into categories, e.g., 1. Financials, 1a. landscaping, 1.b., pest control., etc. Or some such method.

2. Management., 2, a., etc.

If your group can elect "better" directors, it should only take a year to turn things around (not three).

At present, it seem to me, you're all over the place.
JoanneD1 (Arizona)
Posts: 447
Posted:
Kerry, you are correct in all your observations.....I am all over the place because it is bad from top to bottom and all points in-between. There is no stomach for real change here believe it to not. I have tried to recruit others and they are not up for it. So I either back off or move out and the later is the choice but waiting on a couple of items that will determine where I relocate and to what state. Thanks for the suggestions.
Have a great one.
Joanne
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Joanne

You say you believe there are no financial misdeeds so why do you go on and on and on over what appears to be at worst, sloppy/late reporting? I believe there are underlying reasons but for some reason, this is the item you wrap your arms around.

I would question if could ever be "satisfied" in you present HOA or for that matter any HOA where it is not done your way.

PamM6 (Michigan)
Posts: 41
Posted:
Ok ... at the risk of Tim throwing me off this website (again), I will admit to not being Pam. Nor do I intend to reveal who I am except to say that I am more like Joanne than I admitted on this thread. I have filed a suit against my HOA. I am not going to small claims court, I'm heading to a big one, with big attorneys, from a big law firm. If I thought Tim wouldn't have me forcefully removed, I would share more. My hat is off to you Joanne, you are doing it right. It's not how you say it, it's that you SAY IT! I am working with State Legislators. They hear so many horror stories that they are becoming very good listeners. None have shouted me down or been combative like so many of the people on this website (and my board). To Joanne I say "you go girl!". I will either win or lose, but to be apathetic is criminal! If no one hears from me again, it will be because Tim had me banned. Go ahead Tim ... show us all how you have more control of the website than most know. Wield the big stick! all while pretending to be the good guy in the white hat.

When Tim comes back and says "oh, I don't do that, or I won't have you thrown off the website", I still won't talk. When the results are known maybe I'll write and let you know. Maybe I won't. Maybe you'll find my suit on the front page of this website. But I won't deal with the combative trolls on this website who think the only solution is to re-elect a new board or that the board is always right and the HO is always the problem. By the way, if I lose ... I can live with that, but my case looks good. This is a huge cost to the community, but some community needs to be the sacrificial lamb for HOA laws to begin to change.
JoanneD1 (Arizona)
Posts: 447
Posted:
John...i appreciate what you say and don't think that I have not asked myself why am I doing this? Well here is one BIG reason......when I moved into the community, unbeknownst to me was a small but vocal group wanting to embrace the concept of more desert landscape and water conservation by removing turf and not replacing trees lost to either disease or storms.I am not going to debate water shortage but what happened is the small group hired some hot shot irrigation guy who talked them into a revision of the irrigation system that was going to save them thousands of dollars and conserve water while keeping the grass green and the foliage alive. I was attending meetings and listened to how much lower the water expense was.....but no one is figuring what they were paying the "hot shot' to make all these "conversions". Everyone looked at me like I was crazy when I would question and say....."how low do you think the water bill is going to go?' There was a mentality of the more we spend the more we will save. Well guess what? After I charted and grafted out the water expense.....the return on the invested
$ 93,000 was 25 years!!! AN ROI of 25 years and by they will have replaced all parts of the system several times and the best kick in the pants was that the grass looked like crap because the hot shot kept turning the timer back in order to make it look like we were saving water. So yes, I watch every penny and every project and I question until I am satisfied. This group just threw away 3K on the start of a project to change the governing documents and the project was doomed to fail. They had agreed to throw away another $7200 on it. They hired two different attorneys because one would not agree to do the project according to what he felt would give them the desired result. I cannot tell you how many law firms told them how difficult it was going to be but the determined president with bobble heads for a board just kept nodding moving forward. They had one attorney rewrite the the bylaws and Rules & Regs before doing the CC&Rs. That's like taking a shower and staring with your feet! It was outrageous and NOBODY GOT IT. This is probably way more information than anyone wants to hear but i feel as though I need to let you know where and why I feel this way. I have NO faith or trust in the BOD or MC. I am ridiculed for my knowledge and was told to go play lawyer on TV. There is secrecy and deception NEITHER of which we should ever have to tolerate. GO DONALD TRUMP!

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