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SimonB (California)
Posts: 3
Posted:
My problem is not my HOA, or board members, but rather their inability to deal with a difficult neighbor. In my building, we have six units and on the end, an elderly woman lives with her adult daughter. Her daughter clearly has some mental problems as shown by her yelling, screaming and muttering. She talks about government conspiracies, or relives some kind of trauma, by having the same conversation over and over. This talking to herself and yelling happens at night, during the day, and early morning (6:15 today).

The main issue is that often this happens after 10 p.m. I have called the police as have a few other neighbors. She usually is not yelling by the time the police arrive. The police are not much help. The yelling is so loud it can be heard through closed windows and doors. Our HOA does not know what to do other than fine the owner, the elderly woman. The owner then pays her fine. Is there something else that we could do? Thanks to this woman, I have missed many hours of sleep, especially last night. Her yelling also scares my small children, ages 6 and 3, some of the time.
SheliaH (Indiana)
Posts: 6,964
Posted:
Since the woman has some mental health issues (or acts a lot like she does), I'm sure the elderly owner is dealing with it the best she can - or not (she could be afraid of her - who knows what this woman has said to her when she isn't yelling about government conspiracies?)

Here's where some compassion from the neighbors needs to come into play - can you or someone who knows the owner well talk to her on the low to see if she has any issues with her daughter? If there's any indication of abuse, your Adult Protective Services might be able to help. There may also be a mental health organization that might give you some tips (please don't name names, just describe the situation and ask what can be done, and most importantly how you can help your neighbor.) Good luck!

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
BobD4 (up north)
Posts: 1,002
Posted:
SimonB(Cal) " . . . Our HOA does not know what to do other than fine the owner, the elderly woman. The owner then pays her fine. Is there something else that we could do ? Thanks to this woman, I have missed many hours of sleep, especially last night. Her yelling also scares my small children, ages 6 and 3, some of the time"

The California posters should have interesting comments about this. Shows that sometimes fines are ineffective. If the disorder is entitled to "accommodation" (sucking it up) to the point of undue hardship, then the challenge would be to amass enough credible evidence to get a court or adjudication ordered compulsory unit sale, - IF - if such is within California judicial power.

Sounds scarey but the neighbours & council of one of our jurisdictions did exactly that last year. They obtained a court order that the parent & autistic child involved - both established disruptive beyond undue hardship - be expelled and their unit sold.

SimonB (California)
Posts: 3
Posted:
Sheila - We did consider elder abuse and were given similar recommendations re: mental health. Unfortunately, the daughter is not a danger to herself or her mother. The owner, mother of yelling one, is not too friendly with anyone though she is nice to my kids. I don't think she is being abused. But she tolerates her daughter's behavior and then just pays the fines. She clearly can't or won't stop her daughter from the yelling, abusive behavior at this point.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Sorry but that is so sad and terrible to hear that you fine a neighbor because of a mental/medical issues... What does fining do? This is not a punishable situation where it's causing monetary damages. Plus your HOA most likely can't lien or foreclose for fines. So it's not like they don't pay the fines, you have the right to kick/remove them...

I know first hand how it is to deal with a mentally ill persons. The laws are extremely frustrating and lacking. An adult typically can not be locked up or put in a mental health facility unless on their own free will. It is hard to get any kind of short court order to force the issue into a hospital. The mentally ill have rights to.

I would seek out mental ill advocates organizations. They may have the most up to date information on how to deal with this situation. Most recognize the short comings of the law and the importance of also treating the mentally ill with some level of respect. They may offer some guidance or support to the mother and daughter. It could be in the way of making sure someone visits to make sure the daughter is taking her meds correctly. It may be someone to just sit and listen...

It's about time to stop fining someone for a situation out of their control. Instead show some humanity and take the time to realize one simple change of tolerance or understanding can go much longer way...

Former HOA President
GenoS (Florida)
Posts: 4,276
Posted:
It's easy for people who don't have to put up with a constant annoyance to say "be tolerant". I'd keep calling the police and filing noise complaints. I'd set up something to record the noise for evidentiary purposes. I'd double the fines.

I do feel sorry for the woman and her daughter. That doesn't mean a neighbor should have to put up with it. It also shouldn't put the onus on the person being annoyed to seek counseling for their own intolerant attitudes. The woman's daughter needs help. How does that translate into SimonB's problem? I don't get it. Actually, I do get it and that's potentially even more disturbing.
BobD4 (up north)
Posts: 1,002
Posted:
Good point by Melissa : "It's about time to stop fining someone for a situation out of their control." If there really is a genuine disability requiring "accommodation", even a half competent lawyer or paralegal can cause you a lot of grief . . .
BanksS
Posts: 403
Posted:
This is a sad situation indeed. Fining doesn't seem to be solving the problem so I see it as pointless. You say it often happens after 10:00 and has stopped by the time the police get there, how long does it take for the police to get there? How long does the yelling last? A couple of suggestions are to. Be patient and tolerant. You never know when you might be in the same or similar situation someday. Also try earplugs or fans to muffle the sound. I know it is annoying. I have a neighbor with a dog the size of a small horse who wonders over to my property all the time. He has hiked his leg on my pants, came in my garage and peed on my car tires and a bag of mulch I hadn't put down yet. Irritating as heck but I put up with it. Called the sheriff once and they wouldn't respond to the complaint. I have learned to live with it. Suggest you try your best to do the same.
SimonB (California)
Posts: 3
Posted:
Thanks Geno. I have tolerated it a bunch. I probably could have officially complained 30-40 times in the last year, but have only twice.

I came on here to find out if there is anything else an HOA board could do, that they don't know about. Does anyone have ideas about this?

This woman negatively affects at least 10-15 people. She can control it too. She stops sometimes when I've yelled out the window. I bought my place here and she isn't even a homeowner - her mother is.
PitA
Posts: 1,416
Posted:
Making a 'reasonable accommodation' does NOT include permitting lawlessness.

Most jurisdictions require quiet between 10 PM and 6 AM.

Most HOAs restrict/ban 'nuisances'.

Permitting either violation is NOT a 'reasonable accommodation'.

The BOD should continue with the fines.

and

The affected residents (members or not) should continue calling law enforcement.

Letters to the Dept. of Health, the Mayor's office, their elected representative(s), and any other agency available would not hurt.

While a disability is not a good thing, and requires compassion, it is NOT a license to create a public nuisance.

? How about the health and welfare of people trying to rest / sleep ?

OR

'SUCK IT UP' AND BE QUIET ~ pun intended
AllisonD (Florida)
Posts: 449
Posted:
Quote:
Posted By SimonB on 07/16/2015 12:12 PM
My problem is not my HOA, or board members, but rather their inability to deal with a difficult neighbor. In my building, we have six units and on the end, an elderly woman lives with her adult daughter. Her daughter clearly has some mental problems as shown by her yelling, screaming and muttering. She talks about government conspiracies, or relives some kind of trauma, by having the same conversation over and over. This talking to herself and yelling happens at night, during the day, and early morning (6:15 today).

The main issue is that often this happens after 10 p.m. I have called the police as have a few other neighbors. She usually is not yelling by the time the police arrive. The police are not much help. The yelling is so loud it can be heard through closed windows and doors. Our HOA does not know what to do other than fine the owner, the elderly woman. The owner then pays her fine. Is there something else that we could do? Thanks to this woman, I have missed many hours of sleep, especially last night. Her yelling also scares my small children, ages 6 and 3, some of the time.

Many police agencies train some or all of their officers in what is called CIT Training (Crisis Intervention Team). Your local police or sheriff should be contacted to see if they are trained. If so, they may be able to respond quickly to your next complaint and the desired outcome is not to arrest her but to get her some help. There is the possibility that the daughter is mentally ill but not getting any treatment. The mom may be so used to it or embarrassed that she has never attempted to get help for her situation, Luckily there are mental health facilities that can try to help. The officers may decide to issue her an appearance ticket (instead of arresting her for whatever charge they can come up with in your area since jail is not the place for mentally ill people) with the goal of getting her into a Mental Health Court. That would be great because she could get plenty of services including possibly housing elsewhere. She may be yelling at the voices in her head and I realize it is disturbing you and your kids but this situation needs compassion and some help from your local law enforcement.
KerryL1 (California)
Posts: 14,550
Posted:
I agree with PitA.

Your HOA, Simon, undoubtedly has nuisance clauses in its rules or CC&Rs.

Keep reporting the noise nuisances to the Board using exactly the proper method as outlined in your documents. Our documents permit the doubling of fines for repeat offenses and it sounds like Geno's do too. If doubled, fines will work. We kept doubling the fines of 3 party renter guys in a unit for noise and when they reached $1600 they wrote a note to management and said they were moving back to a house in the 'burbs; they just weren't the type for condo living.

Fines should never be used to punish, but to stop the behaviors. Get witnesses every time and record the noise.

I live in a condo too and noise nuisances are much harder to live with than in detached homes. Yours is a sad case, but you do have rights. Meantime, earplugs, as Sheila suggests are a good idea
BobD4 (up north)
Posts: 1,002
Posted:
"If doubled, fines will work. We kept doubling the fines of 3 party renter guys in a unit for noise and when they reached $1600 they wrote a note to management and said they were moving back to a house in the 'burbs; they just weren't the type for condo living."

There is a debate about this. Fines may work to slow or halt sociopaths like above.

But if it is illness or the ( reverse caregiver ?) parent's inability to control or medicate, all fines may do is empty the caregiver's pockets without halting the disturbance. If there is a Public Guardian or Official Trustee etc, why not try that route.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Simon,

Our Association would see this as your issue and not the Associations.

Our advice would be to contact the people directly, through an attorney or simply contact the police.
BanksS
Posts: 403
Posted:
Simon,

I understand your frustration as constant interrupted sleep is not healthy. My first house had railroad tracks just beyond my back yard. They were busy tracks and they even shook the house when they went by. Fans really worked. I had small children then and we all slept much better with the fans. There is something about that hum of the fan that helped us sleep and muffled the noise of the train.. To this day we all sleep with fans and have a hard time sleeping without them. My grandkids have even picked up the habit. Maybe worth a try.

My husband and I both have cell phones so we hear any weather alerts or Amber alerts above the fan noise. But then my husband can sleep thru just about anything. Once he slept thru fireworks that the kids were setting off right close to the lawn chair he was siting upright in LOL
SheliaH (Indiana)
Posts: 6,964
Posted:
Quote:
Posted By AllisonD on 07/16/2015 5:27 PM
Posted By SimonB on 07/16/2015 12:12 PM
My problem is not my HOA, or board members, but rather their inability to deal with a difficult neighbor. In my building, we have six units and on the end, an elderly woman lives with her adult daughter. Her daughter clearly has some mental problems as shown by her yelling, screaming and muttering. She talks about government conspiracies, or relives some kind of trauma, by having the same conversation over and over. This talking to herself and yelling happens at night, during the day, and early morning (6:15 today).

The main issue is that often this happens after 10 p.m. I have called the police as have a few other neighbors. She usually is not yelling by the time the police arrive. The police are not much help. The yelling is so loud it can be heard through closed windows and doors. Our HOA does not know what to do other than fine the owner, the elderly woman. The owner then pays her fine. Is there something else that we could do? Thanks to this woman, I have missed many hours of sleep, especially last night. Her yelling also scares my small children, ages 6 and 3, some of the time.


Many police agencies train some or all of their officers in what is called CIT Training (Crisis Intervention Team). Your local police or sheriff should be contacted to see if they are trained. If so, they may be able to respond quickly to your next complaint and the desired outcome is not to arrest her but to get her some help. There is the possibility that the daughter is mentally ill but not getting any treatment. The mom may be so used to it or embarrassed that she has never attempted to get help for her situation, Luckily there are mental health facilities that can try to help. The officers may decide to issue her an appearance ticket (instead of arresting her for whatever charge they can come up with in your area since jail is not the place for mentally ill people) with the goal of getting her into a Mental Health Court. That would be great because she could get plenty of services including possibly housing elsewhere. She may be yelling at the voices in her head and I realize it is disturbing you and your kids but this situation needs compassion and some help from your local law enforcement.

I did some Goggling on this topic - in many areas, one can petition a probate court asking the person be declared incompetent and then the court would order him/her to be treated on an inpatient or outpatient basis. Of course, this will cost money, doesn't happen overnight and there's no guarantee of success. The lady may be yelling, but that alone won't get her committed unless she's found to be a danger to herself or someone else. I don't know if your association would want to go this route, even if the costs were charged back to the mother.'

After talking to local police and mental health officials (and perhaps your association attorney), your Board may need to contact the mother and tell her daughter is creating a nuisance with her yelling and ask that she be told to move out. If the mother refuses, you have a heavy decision to make - put up with it, move or - document everything and sue her. You may run into ADA issues (Americans with Disabilities Act), so tread very carefully.

Do you know if the mother has other children - maybe they can help. However, if she does, don't be surprise if they stay as far away from the situation as possible because of their sibling's behavior

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
AllisonD (Florida)
Posts: 449
Posted:
Quote:
Posted By SheliaH on 07/16/2015 9:08 PM
Posted By AllisonD on 07/16/2015 5:27 PM
Posted By SimonB on 07/16/2015 12:12 PM
My problem is not my HOA, or board members, but rather their inability to deal with a difficult neighbor. In my building, we have six units and on the end, an elderly woman lives with her adult daughter. Her daughter clearly has some mental problems as shown by her yelling, screaming and muttering. She talks about government conspiracies, or relives some kind of trauma, by having the same conversation over and over. This talking to herself and yelling happens at night, during the day, and early morning (6:15 today).

The main issue is that often this happens after 10 p.m. I have called the police as have a few other neighbors. She usually is not yelling by the time the police arrive. The police are not much help. The yelling is so loud it can be heard through closed windows and doors. Our HOA does not know what to do other than fine the owner, the elderly woman. The owner then pays her fine. Is there something else that we could do? Thanks to this woman, I have missed many hours of sleep, especially last night. Her yelling also scares my small children, ages 6 and 3, some of the time.


Many police agencies train some or all of their officers in what is called CIT Training (Crisis Intervention Team). Your local police or sheriff should be contacted to see if they are trained. If so, they may be able to respond quickly to your next complaint and the desired outcome is not to arrest her but to get her some help. There is the possibility that the daughter is mentally ill but not getting any treatment. The mom may be so used to it or embarrassed that she has never attempted to get help for her situation, Luckily there are mental health facilities that can try to help. The officers may decide to issue her an appearance ticket (instead of arresting her for whatever charge they can come up with in your area since jail is not the place for mentally ill people) with the goal of getting her into a Mental Health Court. That would be great because she could get plenty of services including possibly housing elsewhere. She may be yelling at the voices in her head and I realize it is disturbing you and your kids but this situation needs compassion and some help from your local law enforcement.


I did some Goggling on this topic - in many areas, one can petition a probate court asking the person be declared incompetent and then the court would order him/her to be treated on an inpatient or outpatient basis. Of course, this will cost money, doesn't happen overnight and there's no guarantee of success. The lady may be yelling, but that alone won't get her committed unless she's found to be a danger to herself or someone else. I don't know if your association would want to go this route, even if the costs were charged back to the mother.'

After talking to local police and mental health officials (and perhaps your association attorney), your Board may need to contact the mother and tell her daughter is creating a nuisance with her yelling and ask that she be told to move out. If the mother refuses, you have a heavy decision to make - put up with it, move or - document everything and sue her. You may run into ADA issues (Americans with Disabilities Act), so tread very carefully.

Do you know if the mother has other children - maybe they can help. However, if she does, don't be surprise if they stay as far away from the situation as possible because of their sibling's behavior

Usually the person who petitions the court must be a relative. What I was trying to point out was that law enforcement specially trained in this area can issue an appearance ticket for pretty much any petty crime they can think of at the time, and that puts the daughter in the criminal justice system where she can get court ordered help. I did not google this stuff (not trying to insult or minimize your answer), I work in the criminal justice field and this is a viable option that the poster should try. Do not call 911....call the law enforcement number and ask to speak to someone who is CIT trained or who is on a mental health team. That person can give you the best advise for your area.
AnnH5 (Florida)
Posts: 304
Posted:
Fining isn't going to stop a mentally ill person from yelling. You could record the yelling from within your property as evidence to show that it is a real problem when the police arrive (but the yelling has ceased).

I don't know how much the police can do in these situations. It sounds like this daughter needs to be admitted to a psych ward and get a medication schedule that will help with her symptoms. She may not be considered a danger now but we have all read stories about schizophrenics who finally snap and hurt other people.

BobD4 (up north)
Posts: 1,002
Posted:
Ann and some others have got it right on the button : ( " Fining isn't going to stop a mentally ill person from yelling. . . ." ) The facts here may be different or not.

Tough as it might already be to sometimes halt comparatively 'unchallenged' disturbers, there is a huge extra load the further along many legal systems, just for starters.

Judges don't usually feel comfortable throwing ill disrupters onto the street largely for illness-generated havoc, because it is merely shifting problems elsewhere. Underlying also may be a fear of misuse of consent & capacity processes just to end a mere 'complaints' issue.

I looked longingly & hard at the (capacity) process within my own jurisdiction to address a potential physical danger in absence of relatives outside the prison system. I was struck by the deliberate costs, complexity and implied risks built into that process if being sought merely by a landlord, property manager etc. Being caught punishing and expelling for illness and contrary to technicals, may attract opportunistic pro bono lawyers like bears to honey.

The supervised medication or shifting-out or whatever may have to be best left to the OPs lawyer (if at all ) and other disturber's relatives/friends if supportive.
AllisonD (Florida)
Posts: 449
Posted:
Quote:
Posted By BobD4 on 07/18/2015 12:09 PM
Ann and some others have got it right on the button : ( " Fining isn't going to stop a mentally ill person from yelling. . . ." ) The facts here may be different or not.

Tough as it might already be to sometimes halt comparatively 'unchallenged' disturbers, there is a huge extra load the further along many legal systems, just for starters.

Judges don't usually feel comfortable throwing ill disrupters onto the street largely for illness-generated havoc, because it is merely shifting problems elsewhere. Underlying also may be a fear of misuse of consent & capacity processes just to end a mere 'complaints' issue.

I looked longingly & hard at the (capacity) process within my own jurisdiction to address a potential physical danger in absence of relatives outside the prison system. I was struck by the deliberate costs, complexity and implied risks built into that process if being sought merely by a landlord, property manager etc. Being caught punishing and expelling for illness and contrary to technicals, may attract opportunistic pro bono lawyers like bears to honey.

The supervised medication or shifting-out or whatever may have to be best left to the OPs lawyer (if at all ) and other disturber's relatives/friends if supportive.

Prisons and jails are shifting the burden to Mental Health Courts. The poster lives in California, here is a link to the CA Mental Health Court website. I will tell you that many participants are in these programs for very petty crimes...disturbing the peace and trespassing are the 2 big ones. Many times its the only way for the family and police to get the person the necessary help. http://www.courts.ca.gov/5982.htm
KerryL1 (California)
Posts: 14,550
Posted:
Steady fines, imo, may nudge the mother into getting better and different help for her disturbed daughter. The OP shouldn't have to have his life disrupted constantly by noise nuisances no what the source.

Some of the resources other posters have provided look very good!
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Our fines increase if the problem is not fixed. $25 to $50 to $100, etc. Maybe the fines are not that much of a burden. Make them such.

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