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RonW7 (Ohio)
Posts: 122
Posted:
What do you boardpeople do in situations where a resident fails to report a water leak for many months, only to finally report it to the association after it has resulted in major interior damage? We have such a situation right now and I have half the thought to inform the resident that the association is not going to cover this due to gross negligence. If the resident had reported this at the onset, it could have been nipped in the bud.

What's everyone's advise on this?
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
We have such a situation right now and I have half the thought to inform the resident that the association is not going to cover this due to gross negligence.


Personally, if I ran the association, I would just fix what the association is responsible for and move on.

If not, the owner or their insurance company will likely sue. Litigation could take years and its likely lawyers cost much more than just fixing the problem.

Stupid things happen, but you must look at it like an accountant, not your emotions. Which one will cost less? Getting sued or fixing the problem?
KerryL1 (California)
Posts: 14,550
Posted:
Remind us, Ron. Is your HOA condos? Or otherwise attached dwellings? Can you tell us what the damage was?

Was the water leak from his personal separate interest plumbing? Or from your HOA's common area? Please tell us the sour of this leak.

Whatever is done, it's up to your Board to decide, not you alone unless you somehow have complete authority. But, still, have you consulted with your fellow directors???
TimB4 (Tennessee)
Posts: 21,059
Posted:
Ron,

Sometimes the leak isn't detected until it becomes a major issue.

For example, the water line to my ice maker in the fridge was leaking. I never noticed it until I saw water on the floor in the basement (the floor below the fridge). Even then, I initially thought that the A/C unit had frozen over. It wasn't until I had 3 hours into cleaning up the mess that I realized that the water didn't come from the A/C unit but a pipe above the unit. I suspect that the leak had been small at first and it wasn't until the initial leak caused a larger failure that there was enough damage for me to notice any leak at all. However, I now am cutting into drywall, treating for mold, etc.
RonW7 (Ohio)
Posts: 122
Posted:
Quote:
Posted By KerryL1 on 6/4/2015 4:18:10 PM

Remind us, Ron. Is your HOA condos? Or otherwise attached dwellings? Can you tell us what the damage was?

Was the water leak from his personal separate interest plumbing? Or from your HOA's common area? Please tell us the sour of this leak.

Whatever is done, it's up to your Board to decide, not you alone unless you somehow have complete authority. But, still, have you consulted with your fellow directors???


Good points. I will get with the board. The HOA consists of adjoined townhomes. The damage was most likely from rain water leaking through the roof which is common a common expense, so that would make it the association responsibility. However, the fact that this was permitted to go on for as long as it has will now result in probably around $1,500 worth of damage when it could have been only a couple hundred if caught at the onset. Since the members association will ultimately have to pay for this and take an increase next year if our reserves take a bad enough hit, I feel it should be the resident with the damage who should use their insurance to take care of the damage.
RonW7 (Ohio)
Posts: 122
Posted:
Quote:
Posted By SteveM9 on 06/04/2015 4:17 PM
We have such a situation right now and I have half the thought to inform the resident that the association is not going to cover this due to gross negligence.


Personally, if I ran the association, I would just fix what the association is responsible for and move on.

If not, the owner or their insurance company will likely sue. Litigation could take years and its likely lawyers cost much more than just fixing the problem.

Stupid things happen, but you must look at it like an accountant, not your emotions. Which one will cost less? Getting sued or fixing the problem?

See previous response to other posted. I will add that I am not acting on emotion, but in the best interest of the members association. I am considering the possibility of the association being sued, but I am also of the mind that the court would rule in our favor under the extenuating circumstances. I am not going to just jump into a lawsuit, though. I am gathering information and advice before I proceed with the next course of action.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Ron

We had a situation in adjoining townhouses where the owner was out of town and a toilet busted causing two floors to cave to the basement and finally leaking into next door basements before it was noticed.

Not the same thing but are you saying the owner was aware and did nothing thus the damage accumulated or the owner finally realized something was wrong?

RonW7 (Ohio)
Posts: 122
Posted:
Quote:
Posted By JohnC46 on 6/4/2015 5:03:54 PM

Not the same thing but are you saying the owner was aware and did nothing thus the damage accumulated or the owner finally realized something was wrong?


I can't exactly prove that the resident knew about the damage, but the pics they sent me of the damage clearly show that it wasn't something that occurred overnight. It is a sign of prolonged exposure to water over the course of several months. I also believe that this resident was subletting their unit to a friend of theirs at the time (this was prior to 2012), so it's entirely possible they just found out about it recently after the tenant moved out.
KerryL1 (California)
Posts: 14,550
Posted:
I might be reading too fast, Ron. So the damage is to the TH whose roof was leaking?

And, following JohnC, was the resident in town when this leak and the damage was occurring?

Do you know how long is was from when the leak began till the resident reported it? If so, how did you learn that fact?

I'm being so inquisitive because we may have had a similar leak here at our high rise, but I'd like to know more about your issue first.
WillR2 (Colorado)
Posts: 29
Posted:
Our governing documents require that owners keep their units (it is a high-rise) and their fixtures in working order. This covers everything from the water shutoff valves to fixtures to appliances and so forth. If they knew and it cost the HOA money, it would be negligence and we would pursue legal options.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:

Quote:
I am considering the possibility of the association being sued, but I am also of the mind that the court would rule in our favor under the extenuating circumstances.


Both sides think the judge will rule in their favor, except only one side is correct.

Quote:

I can't exactly prove that the resident knew about the damage, but the pics they sent me of the damage clearly show that it wasn't something that occurred overnight. It is a sign of prolonged exposure to water over the course of several months


And what will the judge say when you tell him its possible they didn't know of the damage? Just because its been happening for a long time, doesn't mean its the owner's fault.

Bottom line is.... the owner cannot repair association's property. $1500? Such an insignificant amount of money to fight over. Tenant should fix their property, association should fix its own property, end of story.

Bad things happen everyday. Sometimes its no ones fault.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Quote:
Posted By RonW7 on 06/04/2015 4:56 PM
The damage was most likely from rain water leaking through the roof which is common a common expense, so that would make it the association responsibility. However, the fact that this was permitted to go on for as long as it has will now result in probably around $1,500 worth of damage when it could have been only a couple hundred if caught at the onset. Since the members association will ultimately have to pay for this and take an increase next year if our reserves take a bad enough hit, I feel it should be the resident with the damage who should use their insurance to take care of the damage.


My experience has been that roof leaks are fairly predictable in that they occur where the roof changes pitch, abuts against a wall, or where something like a chimney or soil stack pierces the roof. Your roofing inspection contractor (you have one, don't you?) should know where to look and should have been keeping an eye on the problem areas. If you had no roof inspections you have no one to blame but your own association.

Since maintaining the roof is an association duty and the roof leaked as a result of poor maintenance, my recommendation would be to eat the damages. If you choose to get into playing the blame game with the unit owner you are going to lose because the association breached its duty. The only argument in your favor would be that the owner may have had an obligation to mitigate damages by promptly reporting it but you would have the burden of proving that he knew of the damage at an earlier time. Use this as a learning experience and start looking for problems before they become Problems.

NpS (Pennsylvania)
Posts: 4,216
Posted:
Quote:
Posted By RonW7 on 06/04/2015 4:56 PM
The damage was most likely from rain water leaking through the roof which is common a common expense, so that would make it the association responsibility. However, the fact that this was permitted to go on for as long as it has will now result in probably around $1,500 worth of damage when it could have been only a couple hundred if caught at the onset.

Not likely that you can buy a lawyer at less than $200 an hour. How many hours of legal time will it take to eat through the cost differential?

Sikubali jukumu. Read all posts at your own risk.
RonW7 (Ohio)
Posts: 122
Posted:
Quote:
Posted By KerryL1 on 6/4/2015 5:13:20 PM

And, following JohnC, was the resident in town when this leak and the damage was occurring?

Do you know how long is was from when the leak began till the resident reported it? If so, how did you learn that fact?


As I mentioned in a previous post, the resident was subletting their unit to someone else. I don't know exactly how long it was going on and the owner probably doesn't, either. I found out about it when I asked the community to report any water leaks due to what is probably a faulty roof install in 2012, though the damage from the resident in question occurred before that.
RonW7 (Ohio)
Posts: 122
Posted:
Quote:
Posted By KerryL1 on 6/4/2015 5:13:20 PM

And, following JohnC, was the resident in town when this leak and the damage was occurring?

Do you know how long is was from when the leak began till the resident reported it? If so, how did you learn that fact?


As I mentioned in a previous post, the resident was subletting their unit to someone else. I don't know exactly how long it was going on and the owner probably doesn't, either. I found out about it when I asked the community to report any water leaks due to what is probably a faulty roof install in 2012, though the damage from the resident in question occurred before that.
RonW7 (Ohio)
Posts: 122
Posted:
Quote:
Posted By SteveM9 on 6/4/2015 6:06:24 PM

And what will the judge say when you tell him its possible they didn't know of the damage? Just because its been happening for a long time, doesn't mean its the owner's fault.


I disagree with this. No inspector has the ability to search every square inch and look under every shingle and inspect every bit of flashing and underlayment. That said, what you're basically saying is that a unit owner can be aware of a leak and be apathetic about reporting it until the damages snowball into a ridiculous amount which the members association should be responsible for. In my opinion, there's no excuse not knowing about something that is readily visible as is the case here with the damage occurring in the ceiling in the garage. I can understand your argument if water is leaking behind a wall for months and then it starts showing signs of damage through the drywall. This is not the case, though. The interior drywall shows excessive damage which could only occur over a prolonged period of neglect. Also in my opinion, if you're going to sublet your unit, it should still be your responsibility report any issues to the association. If you can't do that, don't sublet a condo. By a house and sublet that instead.
RonW7 (Ohio)
Posts: 122
Posted:
Quote:
Posted By LarryB13 on 6/4/2015 7:34:56 PM

If you had no roof inspections you have no one to blame but your own association


The roof was installed in May 2012. Do inspections need to be done that soon after a new installation?

As it is now, it's looking like we're going to just pay for it, though I am not liking the idea of a resident letting a known problem become worse ilke this. If we don't know about a problem such as this, there's no way for us to address it since we don't have the right to just enter units without the owners' consent.
KerryL1 (California)
Posts: 14,550
Posted:
First, Ron, your 1:09AM Post & my 1:12AM post crossed, so I hadn't seen that info....

Here maybe 5 years ago, a tenant's kitchen sink overflowed due to a drain clog and they put rags, etc. on the floor to sop it up. They finally notified management that there must have been a drain line clog, but that time damage was done to the hardwood floors, some wall board, etc. of the condo below. The tenants admitted they had sopped up the results of previous clogs for the pervious 2-3 times.

It was a common area clog, so the HOA was responsible, but, like in your HOA, Ron, we (the Board) via our Prop. Mgr. (PM) argued that if the tenant had reported it the first time, the clog would have been cleared and no damage would have occurred. We wanted to bill the unit owner for the damage and claimed his tenant was negligent. Our deductible is $10,000 so that didn't help.

The unit owner was furious and argued he shouldn't pay; the clog was the HOA's responsibility. We consulted our attorney who wrote the owner a letter offering to split the cost of the damage. I thing it was about $1,500 apiece. I can't recall the exact details, but I think that's how it ended up.

So, I think NpS & Steve make a good point: It's not worth the expense & hassle to go to court.

By the way, JohnC, if a toilet broke here while the owner was away and the flood caused damage, that owner would be responsible even though unaware of the flood. Who paid for the damage in the case you cited?
JeffT2 (Iowa)
Posts: 880
Posted:
The docs for my condominium specifically state that the owner is responsible to report damage and problems to the board, and also that the owner is responsible for the actions of tenants and guests. Do your documents have any similar statements? Good to know.
JeffT2 (Iowa)
Posts: 880
Posted:
The HOA is not automatically responsible for all water damage from the roof. This is a common misconception. The usual standard is negligence on the part of the HOA in order for the HOA to pay for damage.

Now on top of that, the owner's resident was negligent in not reporting.

Simple solution:
Let the HOA pay for fixing the roof and any common elements.
Let the owner pay for his own interior walls.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
By the way, JohnC, if a toilet broke here while the owner was away and the flood caused damage, that owner would be responsible even though unaware of the flood. Who paid for the damage in the case you cited?

They were side by side townhomes (two stories each plus a basement). The damaged unit filed on their insurance policy (was about $80K and this was in the mid 1990's). The adjoining units filed on their own insurance policies. I assume, but do not fully recall, the adjoining unit insurance companies subrogated with the damaged unit's insurance company.

BobD4 (up north)
Posts: 1,002
Posted:
RonW7 (Ohio) : Although your Board may consider the unit damage to prove "gross negligence" for what you claim is the landlord-owner's date of discovery & reporting, proving it may be far from cheap nor easy.

( eg : "My tenant had a ceiling high piece of furniture & carpet that obscured the indicators until after I regained possession. How would I know beforehand without a court order to move the furniture during mere access to inspect ? ")

And however negligent the landlord-owner's inspection & discovery, couldn't the argument be applied that the Board ITSELF should be periodically inspecting the interior by lawful means ? (Another commenter noted the exterior roof condition ).

( a 2012 reroof ? The argument might then proceed to : wouldn't it have been especially important for the Board ITSELF to inspect the exterior & interiors for not infrequent re-roofing damage ? And wouldn't it be important for the Board ITSELF to do so as any warranty milestones are reached as to warranty claims against the roofers ? )

Warranty & insurable loss claims may be all you realistically have to work with.

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