DjB2 (Pennsylvania)
Posts: 49
Posts: 49
Posted:
Our 32 Unit development and our Bylaws, are both 33 years old. The HOA has always run our development on a "walls in - walls out" basis of responsibility. That is, if there was any damage to the inside of the unit, it was the responsibility of the Unit owner and/or their personal insurance coverage to take care of it themselves. If there was any damage to the outside of a Unit, it was the responsibility of the HOA and their insurance to take care of it. It has worked that way just fine for 33 years, without ever a complaint.
But last year one of our Unit owners went away on a two week vacation, and while they were away, their water feed line that goes from their interior wall to the bottom of their toilet tank, broke and flooded all three interior floors of their unit. Subsequently, for the first time ever in our 33 year history, their insurance adjuster filed their claim against the HOA, claiming that based on the Pennsylvania Uniform Condominium Act (PA-UCA), that the HOA was responsible for their entire interior rebuild, excluding the cost of any of their improvements or betterments.
Since the HOA had never experienced such a claim before, and because we disagreed with the adjuster, we objected to the claim being against the HOA (as opposed to the Unit owner), and began communicating our way up the insurance company's chain of command; with numerous of their employees and representatives along the way telling us that we were correct, and that the adjuster was wrong. After five months of talking to the insurance company about this claim, we finally spoke with a very high-ranking officer of the company, who finally told us "that the statements that had been made to us by various employees of the company (in the HOA's favor), were not worth the paper that they were not printed on!" I kid you not.
During this period we even hired an attorney (for the first time ever) to analyze the situation and make recommendations to the HOA. In the end that attorney took the side of the insurance company against our HOA. We paid the attorney hundreds of dollars for his time, and terminated his services.
What came out of this experience is that the insurance adjuster, and the HOA's insurance agent, both told us that we should update our 33 year old Bylaws to reflect changes that the PA-UCA had made upon them. This same attorney was tasked with this project and told us that it would cost approximately $1,500. We never completed that project, and were never charged, because after waiting many months for his proposed update, upon review, he told us that the only changes that our Bylaws required were (1) that the name used in our Bylaws, versus the name as recorded in County documents are very very slightly different, and (2) that there was no plot plan attached to our Bylaws (which has since been found and attached).
I asked the entire HOA what we should do about all of this going forward. They suggested that we should leave the Bylaws as they are, and that in the future we should simply continue on a simple "walls in - walls out" basis. We talked to a realtor who told us, that of the 35 or so HOA's in our town, that they are ALL run on a simple "walls in - walls out" basis; and that he has NEVER heard of such a claim against an HOA here before.
So should we even attempt updating our Bylaws? And what is your opinion of all of this. Have you had any similar experiences with either catastrophic insurance claims or updating Bylaws? (And thank you for reading this long missive, and for your response. BTW, I'm the HOA President (for the last 9 years as no one else will volunteer), and a brand new member of HOATalk.com.)
But last year one of our Unit owners went away on a two week vacation, and while they were away, their water feed line that goes from their interior wall to the bottom of their toilet tank, broke and flooded all three interior floors of their unit. Subsequently, for the first time ever in our 33 year history, their insurance adjuster filed their claim against the HOA, claiming that based on the Pennsylvania Uniform Condominium Act (PA-UCA), that the HOA was responsible for their entire interior rebuild, excluding the cost of any of their improvements or betterments.
Since the HOA had never experienced such a claim before, and because we disagreed with the adjuster, we objected to the claim being against the HOA (as opposed to the Unit owner), and began communicating our way up the insurance company's chain of command; with numerous of their employees and representatives along the way telling us that we were correct, and that the adjuster was wrong. After five months of talking to the insurance company about this claim, we finally spoke with a very high-ranking officer of the company, who finally told us "that the statements that had been made to us by various employees of the company (in the HOA's favor), were not worth the paper that they were not printed on!" I kid you not.
During this period we even hired an attorney (for the first time ever) to analyze the situation and make recommendations to the HOA. In the end that attorney took the side of the insurance company against our HOA. We paid the attorney hundreds of dollars for his time, and terminated his services.
What came out of this experience is that the insurance adjuster, and the HOA's insurance agent, both told us that we should update our 33 year old Bylaws to reflect changes that the PA-UCA had made upon them. This same attorney was tasked with this project and told us that it would cost approximately $1,500. We never completed that project, and were never charged, because after waiting many months for his proposed update, upon review, he told us that the only changes that our Bylaws required were (1) that the name used in our Bylaws, versus the name as recorded in County documents are very very slightly different, and (2) that there was no plot plan attached to our Bylaws (which has since been found and attached).
I asked the entire HOA what we should do about all of this going forward. They suggested that we should leave the Bylaws as they are, and that in the future we should simply continue on a simple "walls in - walls out" basis. We talked to a realtor who told us, that of the 35 or so HOA's in our town, that they are ALL run on a simple "walls in - walls out" basis; and that he has NEVER heard of such a claim against an HOA here before.
So should we even attempt updating our Bylaws? And what is your opinion of all of this. Have you had any similar experiences with either catastrophic insurance claims or updating Bylaws? (And thank you for reading this long missive, and for your response. BTW, I'm the HOA President (for the last 9 years as no one else will volunteer), and a brand new member of HOATalk.com.)