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RobS5 (Florida)
Posts: 6
Posted:
We are a community located in South Florida. Our association pays a managment company and that company has employees onsite. Our BoD has approved budget items that pay the Health Insurance premiums and a and Year End bonus to the employees of the Management company. These items total $45,000 for 2015. I do not feel we should be paying the employees of the management company because (a) it blurs the lines of who's employees they are and (b) this is a significant expense and I feel all monthly money collected from the owners should go directly towards the maintenance and operations of the property.

I understand that the desire is to reward good work but my concerns exist. I appreciate your input.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Typically the contract with a management company is to to pay $X for Y services. Bonuses, benefits, etc. are not part of it.
FredS7 (Arizona)
Posts: 927
Posted:
> I do not feel we should be paying the employees of the management company

Well you're going to pay them one way or another.

The only advantage I could see would be if management charges an overhead on top of benefits costs, and for some reason is willing to waive it if the HOA pays it directly. But I agree that one reason for having a management company is so the HOA is not responsible for details.

KerryL1 (California)
Posts: 14,550
Posted:
The vendors we hire in our HOA pay their employees' health insurance.

To be sure, we're paying it one or another, but our MC, security officers, custodians and landscapers provide health insurance for their employees.

We don't pay holiday bonuses. Our CC&Rs state that owners' dues only to protect our common areas & association property. I can find the exact wording if anyone wants it.
KerryL1 (California)
Posts: 14,550
Posted:
PS, one could make the argument that bonuses DO improve our HOAs as they incentivize employees to work harder, smarter, etc. But so far as I know, there's no sound research evidence that $$$ is a motivator.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Rob,

Sounds like you need to ask for a copy of the contract with the MC and see what the terms are.
NpS (Pennsylvania)
Posts: 4,216
Posted:
Hi Rob

There may be something in your docs that prevents you from paying MC-employee benefits. But if not, I think your question should not be whether you are paying these benefits - but whether the amount you pay the MC plus the cost of these benefits when added together are a reasonable amount to pay for the services provided.

$45k sounds like a lot, but what percentage of your annual budget is it?


Sikubali jukumu. Read all posts at your own risk.
KerryL1 (California)
Posts: 14,550
Posted:
Whether $45k/ann is a lot is relative. How many units are you, Rob? Condos, detached homes, what? How many mgmt. staff work on your premises and how many hours per week?
GenoS (Florida)
Posts: 4,276
Posted:
Sounds like a very unusual arrangement. The management company should be paying their employees health ins premiums and bonuses. If I'm getting billed for those things on top of what I'm already paying for PM company services, then guess what? Those people work for me, not the PM.

Bonuses make sense in many fields.... brokers, sales, law firms, investment banks, and the like. But a property management company? Bonuses for what? What do they do to earn these bonuses? Overzealous people issuing violations to fatten up their year-end bonus sounds like trouble to me.
JonD1
Posts: 2,350
Posted:
Rob
it would be helpful if you provided more details including a breakdown of these costs if you have them.

How many units are there in your community?
How many employees work on your property from this MC?

What is the annual cost of property management?

The $45,000 number is broken down how? How much for insurance? How much for bonuses?

Are you a board member? Where did you get these numbers from?

Have you enquired about this with the board?
And have they confirmed your HOA is in fact covering these costs?

Are these people employees of your HOA OR THE MC?

IF they are employed by the MC it would be unusual for the board to then directly pay for their insurancece coverage.

Are there copies of invoices for this coverage having been paid with HOA funds?

Please provide more details.
KerryL1 (California)
Posts: 14,550
Posted:
Jon's request is mine (Above) too, Rob. Help us out.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Could it be that the individuals are actually employees of the Association but managed by the PM/MC, thereby creating the impression that the individuals are employees of the MC?
RobS5 (Florida)
Posts: 6
Posted:
Hi. I appreciate everyone's responses. I will respond to all the questions this evening when I get home. Thanks!
RobS5 (Florida)
Posts: 6
Posted:
Hi,

Allow me to provide some background and additional information. I am not currently on the BoD. However, I am going to run for a position when elections come around. For the last 3 years, I considered running but thought it better for me to sit back, observe, and learn.

The information I've presented has come from a number of conversations with current board members, as well as, my own review of association documentation (mostly financials).

Our community consists of approx. 400 units (3 mid-rise buildings). Each building has it's own association and there is also a Master association that handles things that are not building specific. The issues I am addressing fall under the Master association. The President of the Master has a "my way or no way" method of management and, unfortunately, there are enough votes on the board that will go with whatever the strongest personalty wants that he often does get his way. I am one of several that are running for board positions so we can hopefully make some positive change.

Our associations do NOT have any employees. We have a management company that handles all things including subcontracting for services. Just guessing, but I think we have about 5-6 people onsite. This includes a Property Manager that is onsite M-F 9-5 and handles whatever might come up off-hours. There is also an assistant that is there during normal working hours. The rest are security and maintenance types.

The two items I've mentioned have the following dollars associated with them. Holiday Bonus is $20K and the Health Insurance Reimbursement is budgeted at $24K. The combined amounts equal approx. 15% of the amount we pay to the management company.

My understanding is that the Healthcare Insurance money dates back to when there was a different management company that was not doing a good job. This was prior to my owning so I cannot speak to my personal experience. When the decision was made to switch to the current company, a decision was made to offer the healthcare insurance money to encourage some of the key/better employees to switch to the new company and stay at our complex. My understanding is that this was offered to a limited number of people. I do not know there were and if they are still at our complex. I communicated with our current Treasurer and he said the money is offered to all employees at our complex that work for the management company but that all do not take advantage of it. I also understand that some of these folks make so little, that they are getting govt insurance (Medicaid?). I don't wish to appear heartless, but I just don't feel our association should be spending owner money on this type of thing. Those that wish to be charitable, can do that on their own.

The year-end bonus money has a different story. A while ago, year-end/holiday tipping was left to the discretion of individual owners. Apparently people were rather "tight" and someone on the BOD at the time decided it wasn't fair for the employees. I believe they also tried sending envelopes for people to use and maybe some other ways to encourage folks to tip that also did not work out too well for the employees. Again, I don't want to seem heartless because these folks do a great job. I handle tipping on my own. Anyway, at some point the BOD decided to take money out of our monthly fees to pay these year end bonuses. For a while, it was not even a line item on the budget and was hidden in other categories. Because of one of our BOD members on one of the individual buildings did some digging, he exposed this practice along with the amounts. That resulted in the item being listed in the budget.

Hopefully I've answered all your questions. I really appreciate all your input and welcome further questions.
JonD1
Posts: 2,350
Posted:
My opinion would be,understanding the details as you have presented them, that it was a mistake to enrich the compensation of certain
MC employees at the expense of the property.

Not sure what that sort of insurance might cost but here per family depending on plan perhaps $1,000
per month. I doubt 5-6 employees are being covered. I would be interested in knowing how many and WHO.
Should be among the HOAs records as to premium payments and for whom.

My guess the onsite MC and assistant. If so do they warrant $12,000 each in health insurance coverage
in addition to the contracted cost of MC services annually? That's quite some job they must be doing.

And as far as bonuses again I would be interested in who, how many, how much and why.

$4,000-$5,000 each to 5-6 employees or perhaps $10,000 each to two employees. Again,
sounds like an expense to reward employees being paid something by the MC. With possible
insurance coverage thrown in on top then being handed a bonus.

Just what is the annual budget for the Master?
What is the breakdown of the Master board and where do they come from?
On its face I don't see either cost as a wise expenditure of HOA monies.
More of a windfall to a small group of hand picked employees.

I would suggest further investigation. Perhaps including just who is on the receiving end of such generosity
why. AND IF THEIR SUPERIOR PERFORMANCE WARRANTS SUCH SPECIAL TREATMENT?

Here we would NOT ever consider providing insurance to the employees of our MC.
Nor would we budget $20,000 in bonuses to the same.

Good luck if you run and much success should you decide to try and reform a wasteful
arrangement.

Time to start digging........

RobS5 (Florida)
Posts: 6
Posted:
The Master BOD is made up from representatives of the individual BODs and some Member at Large positions. I do not remember the exact numbers, but with regard to the bonuses, the amounts were based on a number of factors including years of service at the community with percentage caps. I found that how they dolled out the amounts to be fair but the whole idea of giving bonuses to begin with is where I had issues. I don't know if the health insurance was meant to cover their entire premiums or just a portion. Based on the amount and the number of people, I would think it's a portion. I was told by the Treasurer that not everyone that can, does take advantage because some of them have Govt paid insurance (Medicaid?). Unfortunately, we have a BOD President that is not forthcoming with information and ignores requests. I have reached out to other BOD members to get the information I've gotten so far. There are some other expenses, minor when it comes to these, that they also approved I have some issues with. Little things like paying for lunches on Fridays for the office staff and a holiday party at the end of the year. Maybe only a couple thousand total, but it's coming out of my pocket and the other owners pockets. They also paid for an additional P/T office worker for a few weeks to help the PM and her assistant get caught up on the mess the prior PM left. I've been vocal about that also. My feeling is that we have a contract with the MC to get X things done and if they cannot get it done with the current staffing level, it's on them to supplement. There is a group of 3 of us running for positions. If a couple of us get in, we'll be able to change things. If we don't get in, we'll have to look at other avenues to attack these issues. Thanks for reading all this.
JonD1
Posts: 2,350
Posted:
I have/served here for 28 years.

When I joined our board it was run by a group of long serving, self dealing, arrogant fools.

I removed them all through elections or advising them it was best they resigned.

I also removed two MCs both of whom did not serve the interests of our community.

It is an attitude that spending other people's money requires no restraint.

Few thousand here,few thousand there what does it really matter?

In the 11 years I have served as president we have increased our assets 16 fold.
While performing nearly $1.million in improvements and maintenance to the property over and above normal operating costs.
While doing so we have raised common charges onetime in 6 years. This to cover an automatic transfer of 10% of our monthly income into reserves.
In essence paying ourselves.

Bad habits bring on bad results and wasting money does not only come in the form of $10,000, $50,000 or $100,000 expenditures it adds up even with a few hundred or thousand here and there.

My guess there might be more productive things done with $45,000 per year.

Good luck.
GenoS (Florida)
Posts: 4,276
Posted:
Quote:
Posted By RobS5 on 05/14/2015 3:32 PM
For a while, it was not even a line item on the budget and was hidden in other categories. Because of one of our BOD members on one of the individual buildings did some digging, he exposed this practice along with the amounts. That resulted in the item being listed in the budget.

Were the payments made to individuals and reported to the IRS, or were they additional checks to the PM company? Either way, sounds like you've got a handle on it now so good luck going forward.
KerryL1 (California)
Posts: 14,550
Posted:
Repeating my above, Rob: Do your governing documents, probably your CC&Rs, permit the Board to spend homeowners' dues on on anything it wishes?? Or are there limits as there are in our CC&Rs?

To Jon's point: Boards do sometimes get very cavalier about how their spend our dues. Directors will say things like well, it only costs each household $3.16/mo., etc. But all of those small amounts do add up and if they do not promote the protection & maintenance of your common areas, you should, imo, reject them.
RobS5 (Florida)
Posts: 6
Posted:
The documents do give a great deal of leeway on how the BOD spends money. I thank everyone for their responses. I've learned a lot. I think we may be in good shape. We have a plan in place to address these issues with the BOD.
RobS5 (Florida)
Posts: 6
Posted:
The documents do give a great deal of leeway on how the BOD spends money. I thank everyone for their responses. I've learned a lot. I think we may be in good shape. We have a plan in place to address these issues with the BOD.
AnnH5 (Florida)
Posts: 304
Posted:
I am just wondering what your accountant says about it and how it impacts your Association's taxes as a not for profit entity (is there some additional tax benefit for providing health insurance for another contracted business). I am not a financial person but as a layperson, it sounds kind of fishy. It almost sounds like the management company employees are like independent contractors.

Qualifying for government health insurance could include VA benefits, Medicare so I wouldn't necessarily say that those employees qualify for Medicaid. I have yet to meet a Medicaid recipient who enjoys generous bonuses.

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