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BonnieG1 (Nebraska)
Posts: 1,186
Posted:
One of our owners has a problem getting hot water. She does live on the third floor and the water heaters are on the first floor. In the past she has been told her problem getting hot water is because she is so far from the water heaters.

I was just to her unit to check on this. The hot water in her kitchen sink takes a little over 4 minutes to even be warm. We ran it for 10 minutes and although it never got hot it did get a little warmer.

Then we checked her bathroom sink. The hot water in the bathroom only took 5 seconds to turn from cold to warm.

Any with plumbing knowledge on this site that may have a better answer for her than she is too far from the water heaters?

Our PM is aware of this. The owner of the unit told him this morning at our social coffee hour and I emailed him what I found out when I checked on the time it took her water to become warm.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Someone needs to determine where the pipes are running. I suspect that the water line to the kitchen sink may be running through pipes attached to an exterior wall, where all the heat in the water will be transferred to the wall before reaching the sink. Routing the pipes away from the wall would solve that problem.
BonnieG1 (Nebraska)
Posts: 1,186
Posted:
Quote:
Posted By LarryB13 on 04/24/2015 11:10 AM
Someone needs to determine where the pipes are running. I suspect that the water line to the kitchen sink may be running through pipes attached to an exterior wall, where all the heat in the water will be transferred to the wall before reaching the sink. Routing the pipes away from the wall would solve that problem.

Thanks, I will mention that, but since that is not in our budget for this year, I doubt we can afford it at this time. I know she has to waste a lot of water before it begins to get warm, but I don't think the saving in the water bill would pay for a plumber.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Quote:
Posted By BonnieG1 on 04/24/2015 11:22 AM

Since that is not in our budget for this year, I doubt we can afford it at this time. I know she has to waste a lot of water before it begins to get warm, but I don't think the saving in the water bill would pay for a plumber.

Did you think there was a solution to this problem that would not involve a plumber?
BonnieG1 (Nebraska)
Posts: 1,186
Posted:
not really. I was hoping that I would find the it actually did not take so long for the hot water to start flowing.
I figured a plumber would be needed. We had a tax refund this year but we have so many other projects that are needed, we may not be able to correct the problem this year, but in my opinion it is something that should be corrected.
TimB4 (Tennessee)
Posts: 21,059
Posted:
JohnB is our resident plumber. Hopefully he will add his two cents.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Is the hot water valve under the kitchen sink off?
KerryL1 (California)
Posts: 14,550
Posted:
Valve check is one good idea. Also, make sure there is no kink in the hose to her faucet.

When we first moved into our upper floor condo, all water got hot fast except for the hot water to my bathroom sink. Looked in the cabinet under my sink and sure enough, the hose from my sink to the hot water shut-off valve was slightly kinked. Problem solved. No plumber needed!
MelissaP1 (Alabama)
Posts: 13,836
Posted:
I suggest going to the This Old House website to check out a solution or get an idea of problem. There is a way to fix this issue. This happens on many 2 or 3 story houses. Mine has a similar issue with an upstairs bathroom. Ask this Old House had an episode featuring how to address this issue. They showed a way of how to make it so the hot water was on demand across the house at all time. I believe they installed something under the sink.

My suggestion is get multiple quotes before jumping into a repair. Doing some research before you all go tearing out walls is always a good thing...

Former HOA President
BonnieG1 (Nebraska)
Posts: 1,186
Posted:
Quote:
Posted By MelissaP1 on 04/24/2015 2:28 PM
I suggest going to the This Old House website to check out a solution or get an idea of problem. There is a way to fix this issue. This happens on many 2 or 3 story houses. Mine has a similar issue with an upstairs bathroom. Ask this Old House had an episode featuring how to address this issue. They showed a way of how to make it so the hot water was on demand across the house at all time. I believe they installed something under the sink.

My suggestion is get multiple quotes before jumping into a repair. Doing some research before you all go tearing out walls is always a good thing...

Thank you. Getting multiple quotes is something we can do. We can pay for a plumbing diagnosis, I am just concerned the repairs may be more than we can afford at this time.

But I know many times I have been concerned with how much a repair to my car would cost and when I finally took it to the shop it was something simple to fix. I hope that is the case with this problem.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Bonnie,

The fact that there is hot water in the bathroom indicates that the association has done its job of delivering hot water to the unit in question. The problem seems to be something within the unit itself. I am not sure if this should be an association expense or not but since the hot water is getting there maybe this should be a problem for the owner of that unit.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
It is probably a combination of both the owner and the HOA. The fix I saw on Ask This Old House shows a good way to address this issue. The owner may need to install a device that basically acts as a "reserve tank" for their unit. Although it's not actually a tank. I wish I could recall all the details. So the owner may have to share in the expense or be willing to have something installed taking up under counter space. The solution may take working with each other to compromise. The HOA may allow the fix to be done but not pay for it. The owner may pay for the equipment they may need in their unit. It really depends on what the final repair is decided on then compromise from there.

Former HOA President
PitA
Posts: 311
Posted:
perhaps the standard kitchen faucet has been modified by adding a $3 spray attachment to the spout

said attachment will reduce the flow rate so that it seemingly takes forever for HW

the 55+ residents of my HOA like them as opposed to a plumber actually fixing the built in diverter to allow proper operation of the side spray hose

(learned this from JohnB)

PitA
Posts: 311
Posted:
Quote:
Posted By MelissaP1 on 04/24/2015 9:07 PM
It is probably a combination of both the owner and the HOA. The fix I saw on Ask This Old House shows a good way to address this issue. The owner may need to install a device that basically acts as a "reserve tank" for their unit. Although it's not actually a tank. I wish I could recall all the details. So the owner may have to share in the expense or be willing to have something installed taking up under counter space. The solution may take working with each other to compromise. The HOA may allow the fix to be done but not pay for it. The owner may pay for the equipment they may need in their unit. It really depends on what the final repair is decided on then compromise from there.

You are referring to a (generally) 2.5 gallon 'point of use' water heater.

Said installation would involve electric work as it requires an independent circuit.
FredS7 (Arizona)
Posts: 927
Posted:
OP doesn't say whether it is a common hot water system or whether each unit has a water heater. This is important in figuring out what the issue is.

In some (single) houses with long runs they install a circulation loop for the hot water. This provides instant hot water at the cost of extra energy.

EllieD (Vermont)
Posts: 446
Posted:
BonnieG1,

You wrote that you checked for hot water at the kitchen first and then at the bathroom sink?

To get some additional information, perhaps next time check for hot water first at the bathroom sink and see how long it takes.

And then when there is hot water at the bathroom sink, then check the kitchen faucet for hot water and see how long it takes.

But start the testing from scratch – that is wait for perhaps an hour or two, or even longer after any hot water to either faucet.

Also what about the bathtub faucet and/or shower head? And here again only making the test, when no hot water has been used at any faucet, bathroom or kitchen, for several hours or so.

And as just posted – what about the flow rate? Is it about the same for both kitchen and bathroom faucets?
KerryL1 (California)
Posts: 14,550
Posted:
Flow rate check makes sense because if there is a kink in the hose from the hot water faucet to the valve under the sink, the flow rate is affected.
BonnieG1 (Nebraska)
Posts: 1,186
Posted:
Thanks for all the replies. I appreciate everyone and will forward some to our PM. The water heaters for all units are in our mechanical room on the first floor. There is no individual water heater for each unit.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
The water heaters for all units are in our mechanical room on the first floor. There is no individual water heater for each unit.


Since the bathroom is fine on the same floor, seems likely its an issue at the kitchen sink area only. Bad faucet, flexible line kink to sink or bad hot water valve under the sink. This stuff can clog with debris from the water supply or calcium/lime deposits. It doesn't seem likely its a water heater issue or something larger.

Tell her to open and close the hot water valve under the sink a couple of times, look for kinks in the line. Cost? FREE.
PitA
Posts: 311
Posted:
also remove any 'add on' spray attachment or aerator on the spout

trust me
KerryL1 (California)
Posts: 14,550
Posted:
Oh, yes, the aerator! Some people don't realized that they must be cleaned often. They unscrew and then you take our the little gasket and flush it and the screen with water. Reassemble and replace. Might be that simple, Bonnie!
PitA
Posts: 311
Posted:
test the faucet from a 'cold start' WITH ANY AERATOR OR SWIVEL SPRAY ATTACHMENT REMOVED
PitA
Posts: 311
Posted:
Kerry;

I am referring to:

http://www.energycircle.com/sites/default/files/imagecache/Product/images/catalog/am2.2dualsprayaerator3010.421.jpg

They eventually 'stick' in the spray position and GREATLY reduce volume even though they actually spray nicely.

JohnR40 (Tennessee)
Posts: 1
Posted:
Go to http://www.gothotwater.com/

They have a "demand recirculator" that can use existing cold water piping as a return.

Total installed cost should be less than $500 (but unless the kitchen is on another water system from the bathroom, you will be very pleased).

Have used one on my home for last 10 years (push button on vanity, pump comes on, warm water sensed at sink and pump shuts off. open sink faucet and instant hot water).
PitA
Posts: 311
Posted:
...but you still wait the same amount of time

and use the same amount of energy

plus now you have warm to hot cold water (for a while)

USELESS JUNK
DonB8 (California)
Posts: 12
Posted:
I don't know where you get the idea a recirculater is worthless junk. I have one and its great. You state it still take the same amount of time. Of course it does, but you aren't waiting and wasting water.
I have A RedyTemp, one of several brands on the market, but after much research, I found it to be the best one. Installs under your sink in a few minutes. It senses when the temp you pre-select is reached, and shuts off, so it doesn't run all the time. It also comes with a timer you can set for the times most needed. If you shower every morning at 6 am, set the timer to come on and run from 5:45 unto 6:30. If you want to to run multiple time a day, set the timer to run at those times.
I'm retirted so my hot water times of need come at different times every day, so I use a different method. When I know I want to take a shower, I hit the button on my remote switch, and by the time I'm ready to shower, the waters hot. When I get out of the shower, I flick the switch and the circulater is off.
It's a great time saving, energy saving, water saving system that I wouldn't be without, and for someone to say it's worthless junk, it tells me that poster has no idea of which they speak.
I live in the drought stricken So Calif desert where water is precious, and I no longer have to watch five minutes of gold going down the drain before I can take a shower.
http://www.redytemp.com/ Try it, you'll like it...!!!
PitA
Posts: 311
Posted:
it will save water

it will NOT save energy

it will still draw water from the HW tank and send it through the CW line back into the tank thereby chilling the tank the same way cold would enter to replace what goes down the drain

a dedicated and INSULATED circulation line works well

a properly designed and installed hot water distribution loop works even better (will create recirc flow by gravity circulation w/o a pump)

however

on the typical single family home consumer level all we have is junk

'but that's what the contractor gave me'

Retired Building Trades Journeyman Plumber with 40+ years of experience.
DonB8 (California)
Posts: 12
Posted:
The systems you describe would be wonderful, unfortunately at this point, that would require tearing down the building and re plumbing it. I'm thinking that isn't going to happen.
The main complaint in this instance would be the waiting and water wasting, which would be eliminated with a cost in energy so insignificant at to not be noticed. Once the system is up to speed, you're recirculating warm water, not cold water, and it's only running for an hour or so a day, at a maximum.
As a plumber with 40 years of experience, you should be aware of how valuable an asset they can be. You lost 40 years of extra income and 40 years of happy customers by being stubborn...
PitA
Posts: 311
Posted:


tomato / tomatoe
NigelB (Texas)
Posts: 254
Posted:
Quote:
Posted By BonnieG1 on 04/24/2015 10:57 AM
One of our owners has a problem getting hot water. She does live on the third floor and the water heaters are on the first floor. In the past she has been told her problem getting hot water is because she is so far from the water heaters.

I was just to her unit to check on this. The hot water in her kitchen sink takes a little over 4 minutes to even be warm. We ran it for 10 minutes and although it never got hot it did get a little warmer.

Then we checked her bathroom sink. The hot water in the bathroom only took 5 seconds to turn from cold to warm.

Any with plumbing knowledge on this site that may have a better answer for her than she is too far from the water heaters?

Our PM is aware of this. The owner of the unit told him this morning at our social coffee hour and I emailed him what I found out when I checked on the time it took her water to become warm.

It could be something very simple like a defective mixer valve on the Kitchen sink faucet. You should check the amount of time it takes for the hot water to flow out of the bathroom sink first after giving the system a chance to cool down. That way you would be able to compare the difference between the temperature flow at the kitchen and bathroom. The fact that you checked the bathroom after the kitchen only means that hot water had migrated from the heater to the apartment when the kitchen was checked so naturally it showed up faster in the bathroom.

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