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LorraineF1 (Oregon)
Posts: 19
Posted:
A director (also an officer) has held a contract with the HOA for over 10 years. The original services (hours and number of people involved) have diminished, but what is essentially a salary continues to be paid monthly to this woman. Several owners are unhappy with the services provided by this contract. An attempt to secure new bids on this contract met with an emotional meltdown by the director, and she suggested that getting new bids was in effect disrespectful to her because of all that she does for the complex. A majority of the Board was swayed by this emotive deflection. This woman mentioned to an owner that she needs the money for her family. Can owners who are not Board members secure bids on their own? There is nothing in the bylaws that speaks to this directly. Ideas on how to move around this situation?
TimB4 (Tennessee)
Posts: 21,059
Posted:
Boy, lots of things going on here.

Quote:
Posted By LorraineF1 on 04/11/2015 11:16 AM
A director (also an officer) has held a contract with the HOA for over 10 years.

Hopefully the Association has been properly issuing 1099-misc or W-2s (whichever is applicable) to the individual and the IRS. If they have not, they need to start.

Quote:
Posted By LorraineF1 on 04/11/2015 11:16 AM

Several owners are unhappy with the services provided by this contract.

Keep in mind that the contract is with the Board. If there are enough members who are unhappy with the service, ask to see a copy of the contract (if any - as often there are not when utilizing other members to perform services). This way, you will know when the contract is up for renewal.

Then you need to decide if all of you or some of you want to run for a position on the Board so you can be part of the decision process.

Quote:
Posted By LorraineF1 on 04/11/2015 11:16 AM

An attempt to secure new bids on this contract met with an emotional meltdown by the director, and she suggested that getting new bids was in effect disrespectful to her because of all that she does for the complex.

So what, it's not relevant to obtaining bids or not. A Board has a fiduciary duty to the Association and it's members. In my opinion, one way of exercising that duty is to always obtain bids when a contract is up for renewal. This is the only way the Board can see if they are getting the services they desire at an appropriate price.

As an example: Last year our contract with our trash service was up. The contract had an auto renewal clause and when I suggested we seek bids, the Board was split (as we had no problems with the contractor). The deciding vote said to get bids only because I had already drafted requests for proposals (RFP) to be sent out. Turned out we were able to keep the same contractor and save $10,000 per year.

So yes, in my opinion, every contract should be bid out. Not to take the lowest bid, but to ensure you are getting the services you desire at a fair price.

Quote:
Posted By LorraineF1 on 04/11/2015 11:16 AM

This woman mentioned to an owner that she needs the money for her family.

Based on that statement alone, this individual should be removed from any position dealing with Association funds.

Quote:
Posted By LorraineF1 on 04/11/2015 11:16 AM

Can owners who are not Board members secure bids on their own?

Yes, but they have no binding effect on the Board. It may also annoy a contractor who provided a bid only to find out that the individuals who asked for the bid had no authority to speak for the Association or even to award a contract.

So, even though you could seek bids, I wouldn't do it without the approval of the Board (volunteering to get the bids on the Boards behalf).

Quote:
Posted By LorraineF1 on 04/11/2015 11:16 AM

There is nothing in the bylaws that speaks to this directly.

There wouldn't be. As long as the Board is aware that the individual providing the service (or bidding to provide the service) is a member of the Board, there is no conflict. Of course, that individual should not have access to any of the other bids and should not be allowed to vote on whom to award the contract to.

Quote:
Posted By LorraineF1 on 04/11/2015 11:16 AM

Ideas on how to move around this situation?

Draft an RFP. Present it to the Board specifying that at the very least, to fulfill their fiduciary duties, bids should be obtained. Tell them the story I told you about when we solicited bids for our trash contract. Then make an offer that, with the boards approval, you are willing to do the work required to obtain the bids and summarize them so the Board can make a decision.

If the Board says no, your other option is to gather support and recall the Board or simply not reelect them to the Board at the next election.

KerryL1 (California)
Posts: 14,550
Posted:
Welcome to the Forum, Lorraine. Are you on the board? How many on the Board. What size is your HOA? Detached homes?

Directors as HOA employees is always dicey. Favoritism & cronyism are likely and legitimate complaints from H/Os.

The Board should NEVER make decisions in favor of what is beneficial for one person, this owner/director. Directors always must do what is best for the entire HOA!

If the is woman is voting to continue her contract she should not be as this is a conflict of interest. She may very well put her own interests ahead of your HOA's. Such behavior is called "self dealing." She should not even be involved with the dissuasions of her service at Board meetings. You may send her out of the room, which would permit others directors to speak more openly. You may discuss this in executive session.

You might suggest to this wishy-washy board that they need to get bids for this service because they must serve your community--not this woman!!

I assume you're asking about H/Os getting bids because one or more who are unhappy with the director's services want to?? The Board would have no requirement to place the bids on a meeting agenda. Your documents should state that the Board makes the decisions about the maintenance of your common areas.

But, and I think others here will agree, it's time for your HOA's Board to do its job based on your communities needs!!

KerryL1 (California)
Posts: 14,550
Posted:
Sorry, should be "your community's needs."

I see that Tim & my posts crossed. He thinks your'e not on the board and I don't know. Since, Lorraine, you know the details of a board discussion that I'd think would have occurred in executive session (a personnel matter), I thought maybe you're on the Board.

But if you're not, I agree with him that you try to work with the Board to put these services out for bid. If the Board refuses, vote some out at the next election and replace them individuals who will work at what's best for your HOA, or mount a recall campaign.

Tim's right a conflict of interest is not necessarily a problem, but it can raise questions... and eyebrows!

Since most HOAs have pretty much the same services, I don't think the one(s) the director provides would identify your community. Care to share?
LorraineF1 (Oregon)
Posts: 19
Posted:
I am a director. Recall would be tricky, as there is limited involvement of owners in this HOA, several proxy voters @ annual meeting (proxied to this director) and currently the director/woman in question has created a puppet situation with no way to buck the majority of directors who pretty much agree with any and all decisions/ideas proposed by her. She has created a situation over time where she is available on call to deal with various issues that come up. These services are ostensibly free, and thus the hesitancy to irritate her by getting bids on the one contract. A very messy and long held situation.
KerryL1 (California)
Posts: 14,550
Posted:
How many directors? How many homes?

Perhaps your HOA attorney can give your board a little seminar of fiduciary duty!! Or your prop. mgr,. if you have one. Perhaps the other directors are not aware that they're contributing to nasty situation, which may even place them in a problematic legal situation of being of NOT doing their duty of care and loyalty to your Association!

At the VERY least, Lorraine, get yourself on record, a making a motion to get bids for her services. That will at least show you tried a little.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Here's something simple... What is the term of the contract? Seems you have the option of renewing the contract yearly. If not, then how long is the contract to run? I would simply institute a rule that ALL contracts must have 3 bids and last no more than a year. The contractors also have to be licensed and insured.

The current contractor can also submit their bid for consideration but not guaranteed for renewal. However, it is an opportunity for them to modify their own contract if they want. Presenting it to her that way may sound like a positive. That way they are getting an opportunity for change and suggestions. Discussing what you may want on a new contract may open their eyes to improvement.

I had to fire a lawncare person who lived in and a member of our HOA. This is how I did it. Opened up the position for bidding for ANYONE to submit a suggestion. Keep in mind if your "friend" gets the bid, your going to be criticized for it but you still have the right to present their bid to the board for consideration. It is still a group decision.

Former HOA President
JonD1
Posts: 2,350
Posted:
Quote:
Posted By LorraineF1 on 04/11/2015 12:59 PM
I am a director. Recall would be tricky, as there is limited involvement of owners in this HOA, several proxy voters @ annual meeting (proxied to this director) and currently the director/woman in question has created a puppet situation with no way to buck the majority of directors who pretty much agree with any and all decisions/ideas proposed by her. She has created a situation over time where she is available on call to deal with various issues that come up. These services are ostensibly free, and thus the hesitancy to irritate her by getting bids on the one contract. A very messy and long held situation.

So the devil is in the details. The member in question supplies a service to the property which is given free of charge. Now you wish to question her paid contract and possibly replace her. Do you have someone willing to provide the free service in the future? If not her then who?

YOU perhaps?

Just what service is she now providing?
What is the amount she is paid?
How long has she done this job?

And are there others who would provide this service at a significantly lower cost than this board member?

Sometimes when you rock the boat you end up falling into the water too.
And I do not think simply allowing a contract to renew annually without seeking bids is a breach of ones fiduciary duty.

We have an MC for over a decade their contract is renewed without going through the process of asking for others to provide bids.

Make sure you understand just how many worms are in the can before you decide it is best to open it.....

KerryL1 (California)
Posts: 14,550
Posted:
The thing is, Jon, that owners are complaining about this service or services. In addition, the other directors want to keep this woman doing the service ONLY because she begged them!

but I agree with you, Jon, that knowing what the paid and what the "fee" services are would help us all reply.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Lorraine,

The fact that you are a Director makes my suggestions easier to implement. You still volunteer to do the work and you still draft the RFP.

As a Director, you should ask if the Treasurer is issuing a 1099-misc (for services performed by an independent contractor) or a W-2 (for services performed by an employee) or are they not issuing any at all.

Here is information from the IRS website:

Employee vs. Independent Contractor – Seven Tips for Business Owners

Independent Contractor or Employe IRS Publication 1779

Employer's Supplemental Tax Guide IRS Publication 15-A
LorraineF1 (Oregon)
Posts: 19
Posted:
the contract is for yard maintenance. The unhappiness about that is a reduction in hours, reduction in number of people originally contracted for, major components of the landscaping not being attended to so that important aesthetic features of the complex look unattended and run down. The 'free' stuff is basically the notion of her being on call to do whatever comes up without charging (basically checking some issue out and arranging for a service provider to handle it) so the puppet commiseration is about the possibility of losing that on call component. Not sure there ever was a contract for yard maintenance, probably only a bid long long ago. The directors in alliance are older, of the mindset that 'things are just fine and no need to change anything.' They fear losing the I can call her at any time and she'll run over and either screw the screw back in, or call someone to handle the repair.

The annual report indicates payments made to this woman for the yard maintenance. She also is paid for other contractual work at the HOA, but those funds are not indicated on the annual report. No mention is made of 1099 or W2s - perhaps that info can only be gleaned from the attorney? Thanks for those links! Our situation is a complex one, several (close to half) offsite owners some of whom do not participate at all, and others who proxy votes to this woman. I'm new at this, so lots to learn about intervening.
LorraineF1 (Oregon)
Posts: 19
Posted:
Melissa

The idea of requiring contracts to be renewed annually with three bids is a good idea. I know the existing board would vote that down; are you aware of typical state HOA law that speaks to that issue? Any state law that trumped the board seems the only way around their blocking annual renewal.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By LorraineF1 on 04/11/2015 5:11 PM

No mention is made of 1099 or W2s - perhaps that info can only be gleaned from the attorney?

The attorney wouldn't know. This would be a requirement of the Assocation and typically the duty of the Treasurer.

Unfortunately, most Association treasurers are unaware of this requirement (to issue 1099-misc) and simply fail to do so. This actually allows the individual who is receiving the money to effectively be paid under the table (i.e. no accounting of the money to the IRS).

To fix this issue, you won't make friends. The options are:

1) You either volunteer to be treasurer and start reporting the information
2) Tell the Association to start reporting the payments or you will contact the IRS
3) Contact the IRS and don't tell the Association. The complaint would be a tip of unreported income to the individual being paid.

With a complain of unreported income, the IRS will investigate and make a decision. If they determine the individual is an employee, they will assess the Association for back employer taxes and assign penalties and interest (that would be the impact to the Association). The individual would basically be audited.
KerryL1 (California)
Posts: 14,550
Posted:
So,, again, how many homes/units? How many directors?

Is this about right, in exchange for personal favors for which owners should pay handyman or other persons, your board past this directors to do shoddy landscaping. And directors benefit the most??

Do you have property mgr.

Is Oregon an open meeting state, i.e., board meetings must be posted x days in advance and owner can attend?? If so, encourage a bunch to show up and ask for bids for a new landscaping firm. If not, encourage H/Os to prepare and pass around a petition requesting much better service.In other words, even with only about 50% owner occupancy, if half of those would raise a little hell, your grounds might be properly cared for. this is the Board's job!
LorraineF1 (Oregon)
Posts: 19
Posted:
60 units. 6 directors. your assessment of trade off seems fairly accurate.
NpS (Pennsylvania)
Posts: 4,216
Posted:
Quote:
Posted By LorraineF1 on 04/11/2015 5:11 PM
The 'free' stuff is basically the notion of her being on call to do whatever comes up without charging (basically checking some issue out and arranging for a service provider to handle it) so the puppet commiseration is about the possibility of losing that on call component. Not sure there ever was a contract for yard maintenance, probably only a bid long long ago.

The annual report indicates payments made to this woman for the yard maintenance. She also is paid for other contractual work at the HOA, but those funds are not indicated on the annual report.


Sounds like she is working in a PM capacity rather than a landscaping capacity. I don't think that a lot of posters here pay a Director for being "on call." My organizing docs wouldn't allow it.

Sikubali jukumu. Read all posts at your own risk.
JonD1
Posts: 2,350
Posted:
There are in fact two separate issues.

You have an arrangement that has existed for 10 years.

Previous boards have seen fit to continue this.

Now according to the OP "some" owners have issues with the paid work being performed by this board member.
Some can be any number from 1 up to the total number of owners. Would be good to know what some equals in this case.

Excluding of course those owners who give their proxies to the board member in question which suggests they support her.

Now the member in question provides the additional service or responding to situations on behalf of the HOA and either corrects the problem or brings in the necessary parties to address the different issues. That service could be viewed as valuable. This work according to the OP is done at NO cost.

Now do you wish to explore the options of using another party for landscaping to change a 10 year arrangement and risk losing the person who makes themselves available to respond in cases of emergencies or matters that require attention?

I still wonder what amount of money is involved.
I still wonder why this has now become an issue.
I still wonder why the member in question was not advised "some" were now dissatisfied with their services and perhaps they might agree to step up their performance.
I can understand someone who has done work for the property for 10 years and made an effort to provide additional services at NO cost being caught off guard and upset by the suggestion they might need to be replaced. Walk in their shoes and see how they might feel on you.....

MelissaP1 (Alabama)
Posts: 13,836
Posted:
My advice is just good business practice. Simply put, your HOA has the ability to modify its own rules it wants to live with and enforce that are in compliance with state, local, and federal law. There is no need for a law to practice good business. If a large group of members or board members want to change something you can. It is all in your documents on how to make it a rule. However, taking 3 bids and 1 year contracts is more of a geneal rule of operation. It best to just use it as a rule of thumb or put it in the by laws...

Former HOA President
JohnB26 (South Carolina)
Posts: 1,001
Posted:
God has spoken.

Case closed.

LorraineF1 (Oregon)
Posts: 19
Posted:
JonD1

I thought all of us, as directors, were providing services, additional or otherwise, at NO cost by virtue of being volunteer directors. but maybe I'm off base here? Are you suggesting that someone ingratiating herself with "additional" help in silent exchange for substandard contracted service is a good trade off? If we're talking about running a business, the risk taken to have an unpaid on call person in exchange for not ensuring owners' property values seems a high risk. Forgive me, but your comments feel a bit defensive and do not acknowledge the previous circumstances laid out in this situation.

KerryL1 (California)
Posts: 14,550
Posted:
I'm with you, Lorraine. One of your primary jobs as a director is maintenance of your common areas. It's one of ours here in my HOA too and is written very clearly in our CC&Rs.

The rest of the directors are unethical, at best, to let personal favors & "free" light -bulb changing be a trade-off for lousy landscape care.

Jon's strength is encouraging posters to see the other side of the issue, but I think he's off base on this one. (No worries, Lorraine, he'll get snarky with me, not you).
JonD1
Posts: 2,350
Posted:
Quote:
Posted By LorraineF1 on 04/12/2015 9:27 AM
JonD1

I thought all of us, as directors, were providing services, additional or otherwise, at NO cost by virtue of being volunteer directors. but maybe I'm off base here? Are you suggesting that someone ingratiating herself with "additional" help in silent exchange for substandard contracted service is a good trade off? If we're talking about running a business, the risk taken to have an unpaid on call person in exchange for not ensuring owners' property values seems a high risk. Forgive me, but your comments feel a bit defensive and do not acknowledge the previous circumstances laid out in this situation.


Lorraine just how long have you now served?

Seems from some of your answers and statements you don't have a complete and full understanding of the details, payments, amounts, payroll arrangements, contracts, agreements, or history regarding this matter. None the less you seem to have decided what is best.

So when a situation next arises and someone needs to respond will you and the other board members be able to address this?

What I was suggesting is this arrangement has been in place for more than a decade. Were all the board members except you blind to the pitfalls?
And as I suggested you description "some" of the owners were not satisfied I have to ask just how many in your case is SOME? And would you be among them?

Why is it a majority of the board see this differently than you? Why is it other owners sign their proxies over to this woman? Or is it YOU are the only ETHICAL person involved as Kerry has now stated. Quite a stand from someone with no real knowledge of the situation.

Defensive?? Not so much. Puzzled by your crusade to right a wrong only you seem to see. This woman was hired by the majority of your elected board.
This woman provides some services neither you or anyone else seems willing to take over. Her efforts seem to be appreciated by some. Not including you.
Now YOU wish to seek bids for the contracted service YOUSELF without being requested or asked to do so.

Sounds like you have determined everyone else is wrong except you.

Will be interesting to hear how this plays out when you explain to the board they are failing at their jobs IYO and perhaps you could throw in Kerry's assumption you are the ONLY ethical person serving on the board. That should sit well with the others....

EricH8 (Virginia)
Posts: 116
Posted:
Quote:
Posted By LorraineF1
The annual report indicates payments made to this woman for the yard maintenance. She also is paid for other contractual work at the HOA, but those funds are not indicated on the annual report. No mention is made of 1099 or W2s - perhaps that info can only be gleaned from the attorney?
Too much about finances can be hidden when if all you can see is the annual report. You should be able to see the ledger of expenses. You as a director should be discussing expenditures before they happen. You can examine contracts already in effect. Even nondirectors should the right to examine this information.

Quote:
Posted By LorraineF1
The idea of requiring contracts to be renewed annually with three bids is a good idea. I know the existing board would vote that down; are you aware of typical state HOA law that speaks to that issue? Any state law that trumped the board seems the only way around their blocking annual renewal.
I couldn't find any HOA law requiring bidding. There is a nonprofit corporation law that allows contracts to be approved but only if the material facts of the transactions and the director’s interest were disclosed or known. Since you don't know what the contract is or why this director woman is getting paid, that should be a gotcha to fully disclose the details. ORS 65.361 Director conflict of interest. http://www.oregonlaws.org/ors/65.361

The Oregon Attorney General's website recommends
"The board should establish a written policy for dealing with conflicts of interest. The policy should address disclosure of financial interest and withdrawal from discussion and voting by interested directors. Due to the sensitivity of conflicts of interest, the board may want to require that transactions benefiting a director may be approved only by a greater than majority vote. Also, requiring an annual disclosure by all board members of their business involvement with the nonprofit organization is recommended." http://www.doj.state.or.us/charigroup/pages/tipsbrd.aspx

Quote:
Posted By KerryL1
Is Oregon an open meeting state, i.e., board meetings must be posted x days in advance and owner can attend??
Yes. Board meetings must be posted 3 days in advance and owners can attend.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By LorraineF1 on 04/11/2015 5:11 PM

the contract is for yard maintenance. The unhappiness about that is a reduction in hours, reduction in number of people originally contracted for, major components of the landscaping not being attended to so that important aesthetic features of the complex look unattended and run down.

Typical landscape contracts could not include the number of personnel performing the service or how many hours they should spend providing the service.

If your contract includes those things, it's likely the IRS would consider the individual an employee.

Our landscape contract simply states what services would be provided. The only frequency of any of the services is mentioned is the maximum number of mowing services that will be provided, or the number of leaf removals.

Instead of trying to convince the Board to solicit bids, try asking the Board to compel the contractor to live up to the terms of the contract or break the contract itself.
LorraineF1 (Oregon)
Posts: 19
Posted:
TimB4

Do I read your comments correctly about including number of personnel and hours to imply that this is a standard? way to get around being labeled as an employee?

It's quite possible the original contract (or perhaps only an accepted bid ) didn't spell out the details of the maintenance (this accepted bid has now been in place for probably between 15-20 years) and so it might be difficult to prove that what's not being done was ever promised. My guess is that it included general info like leaf removal, and grass cutting. Maybe this is one of the issues with lawn maintenance not being spelled out in detail? that you end up with this kind of ambiguity?

It is a good idea to ask to see the contract. Non Board member owners might be the ones to ask for this info.

thanks -
EricH8 (Virginia)
Posts: 116
Posted:
Chapter 94 — Real Property Development
2013 EDITION
ORS 94.700 Duration and termination of initial management agreements and service and employment contracts
(1) Except as provided in subsection (2) of this section, if entered into prior to the meeting called under ORS 94.609 (Notice of meeting to turn over administrative responsibility), no management agreement, service contract or employment contract which is directly made by or on behalf of the association, the board of directors or the owners as a group shall be in excess of three years.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By LorraineF1 on 04/14/2015 2:35 PM
TimB4

Do I read your comments correctly about including number of personnel and hours to imply that this is a standard? way to get around being labeled as an employee?

No. I'm saying that, in my opinion, it's a good way to have the individual to be indentified as an employee.

Sorry if I didn't make that clear.

A landscape contract typically contracts for services. How many people the contractor uses to meet the terms of the contract is up to the contractor.

If the Association's contract specifies the number of employees the contractor is to utilize to meet the terms, the Association is now specifying how the work is to be performed (which is one of the criteria the IRS uses to determine if an individual is an employee or a contractor).
LorraineF1 (Oregon)
Posts: 19
Posted:
Eric

I read that statute as referring specifically to intial setup agreements, meaning at the time of incorporation. I believe this particular contract with the woman in question was created sometime after the original directors of the association were chosen and then a new board created, which unfortunately (unless I'm reading it incorrectly) would not include her.

thanks
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By LorraineF1 on 04/14/2015 3:31 PM
Eric

I read that statute as referring specifically to intial setup agreements, meaning at the time of incorporation. I believe this particular contract with the woman in question was created sometime after the original directors of the association were chosen and then a new board created, which unfortunately (unless I'm reading it incorrectly) would not include her.

thanks

I agree with your interpretation. That section, in my opinion, deals with contracts in place when transitioning from Declarant to Membership control of the Association.
LorraineF1 (Oregon)
Posts: 19
Posted:
Quote:
Posted By TimB4 on 04/14/2015 2:52 PM
Posted By LorraineF1 on 04/14/2015 2:35 PM
TimB4

Do I read your comments correctly about including number of personnel and hours to imply that this is a standard? way to get around being labeled as an employee?


No. I'm saying that, in my opinion, it's a good way to have the individual to be indentified as an employee.

Sorry if I didn't make that clear.

A landscape contract typically contracts for services. How many people the contractor uses to meet the terms of the contract is up to the contractor.

If the Association's contract specifies the number of employees the contractor is to utilize to meet the terms, the Association is now specifying how the work is to be performed (which is one of the criteria the IRS uses to determine if an individual is an employee or a contractor).

Thanks for those distinctions. It makes me think this woman is a bit more savvy than I suspected in terms of this 'contract.' I referenced number of people because there used to be a second person she employed weekly to get the work done. Now we pay the same money, but have one person as opposed to two. Which of course means some of the work is not getting done. It seems to keep pointing to asking to see the original bid.

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