Quote:
Posted By JohnC46 on 03/16/2015 8:04 AM
We operate differently. Our Management Company pays all our bills.
Our dues are collected Quarterly via a national bank lock box system. The money is forwarded to the MC. The BOD gets a monthly statement from the lockbox bank, the MC, and a collection law firm. The BOD has the ability to stop the lockbox payments to the MC with a simple "code phrase" phone call. Each BOD Member (5) gets copies of all financial statements including a deliquent dues list. We also have some past dues under collection and we get a monthly statement from the law firm plus the same shows up in the MC's monthly financial. The President and Treasurer review all statements and present our findings to the BOD. The BOD maintains a small checking account ($500) for odds and ends. The BOD also control the Reserves in Money Market. We periodically have the MC transfer excess funds to the Reserve account.
Our largest expenditure (40%) is landscaping and if that was not being paid on time (monthly plus any major expense event) we would hear about it post haste from the landscaper. Our 2nd largest expenditure is the MC. The 3rd expense is utilities. All easy to check on as current.
Could our MC beat us out of money? Of course they could as could any system because cheaters cheat. You cannot prevents embezzlement. About the best you can put in place cross checks to stop it ASAP.
Hope I was clear in my explanation.
I was elected to our HOA board last November and became the Prez in December. This community has been in existence since 2008 and in 2012 control passed from the developer to the community. Since 2008, the same management company has been handing things for the HOA. In looking at the financials I determined that the HOA had operated in the same way you describe, with the Management Company collecting assessments, paying bills, handling collections and deed restrictions.
The problem as I saw things was that all the board got was a monthly and quarterly summary of bills in various categories (landscaping, repairs, maintenance etc). The only people who actually saw the invoices for billing were the property manager and the folks in the MC responsible for paying bills.
In February I got access to the bill paying system where I could see the invoices, see the check register etc. But that still did not give me any permission to approve or reject a billing - this is done by the Management Company. Without director oversight, we are not only in violation of our governing documents which specify who can sign checks, but it also opens the system up to potential abuse and fraud.
There is nothing to prevent a company (Landscape for example) submitting an additional bill for repairs and getting it paid. When I began reviewing the invoices I noticed there had been credit card payments made for the previous 6 months. In asking the remaining director I discovered that the board had authorized a cc for the property manager to pay small bills and necessary items. As they had no access to the payment system, they were unable to see that the card had been used to rack up nearly $4000 in charges. Charges which turned out to be for the personal benefit of the PM (flat screen tv, laptop computer, food, gift cards etc, and had been hidden in the monthly summaries as being repair expenses.
The PM was fired and the MC reimbursed the association for the fraudulent purchases. I've turned over the file to our local law enforcement department.
The MC has promised that the directors will be given the appropriate permissions to approve any invoice that is paid out of our accounts - but as of this date none has been given.
It is very important that those of us who are entrusted with the care of association funds provide adequate oversight over their expenditure.
I'd opine that if a Management Company does not include members of the board in the approval process for payment of bills from association funds, the the board needs to find another Management Company.