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NicoleO1 (California)
Posts: 181
Posted:
Hello,
We do have a great board when it comes to our monthly or emergent meetings. They come although not prepared always and are willing to participate which is great. Much appreaciated.

Our issues is that everytime a project nees over sight, or extra work there are crickets hears to emails that are sent for assistance. I personally and the one other member have worked alot of our spare time to get extra things done.

How can I stir interests or ask for help and get an answer. I have sent emails and texts, and voicemails with 3 out of our 5 men not returning calls. Is it best to ask face to face in executive to make someone else accountable to assist?

I am getting burned out and tired of taking on the slack from board members who only come to board meetings.. Please advise.

As it is we are not willing to kick ore remove anyone off as there is NO interest in our community to be a part of this. We have entertained this idea throughly. Our previous board was horrendous and we found many many issues of ethical problems, inconsistent rules and actual problems with fiduciary responsibilities that were not enforced fairly etc etc etc. Our 5 person board is very very adament we won't let this happen again, nor let those owners bbe in charge of our HOA.. but the extra work of helping coordinate things is getting to be old on me..

Please advise.
KerryL1 (California)
Posts: 14,550
Posted:
Asking for hop from the less-active directors is not a suitable topic for email. Wait till your next meeting and have the item on the agenda..Make a list, if possible, of ways they can help. Include that on the agenda. Invite them to assist you two.

I don't see any justification for discussing this in executive session. Maybe I'm missing something?

I also seem to recall that you have a property mgr. (PM). If so, why isn't s/he doing these tasks?
JonD1
Posts: 2,350
Posted:
Nicole

Sadly, what you describe is in many cases human nature. Many if not all boards have those that do and those that occupy a seat. I call them once-a-month board members. Now they do fill a role but many times they are capable or willing of litle else.

Why is it they prefer someone else put in the extra time and work? I would began there.
Is it they can't, won't or don't know how.

In my time on our board you can figure out pretty quickly what role any new board member might fill. If they arrive at the meeting unprepared, having not read through the monthly board packet beforehand my guess you will get little out of them. In my time (27 years) not much you can do to push them to involve themselves. They have their limits and likely are giving you all they have or are willing to give.

Although sad it is quite common to have little real interest from the owners in getting involved. Let someone else put in their time.

And yes you need to decide just how much you are willing to do before it becomes to much for you or you begin to feel used. There should be life outside the board. And when you are allowing something board related to occupy your time my question is...... Is there anyone else giving that same issue their time?

My first suggestion would be find new blood. As you seem to not have that option
do what you feel comfortable handling but draw a line you will not cross over to protect yourself.

Good luck.

KerryL1 (California)
Posts: 14,550
Posted:
Jon's remarks are all too true often.

But still if you two let the other three know that you appreciate their attendance but need a little more from them, they might actually respond. Again, do not by voice mail, email, etc. Do this at a duly called and noticed meeting.

Btw, I can see that some projects could use a director's oversight. But what do you mean by projects that need "extra work"? Examples??

We do have an onsite PM and Mgr. Asst., so we directors don't need to do that kind of work. If you don't have PM, or don't have one who's on your premises very often, perhaps your board needs to vote for a PM that does those tasks. Let's see if they're willing to raise dues to pay for additional services.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By NicoleO1 on 10/20/2014 12:33 PM

How can I stir interests or ask for help and get an answer.

Start the e-mail with "I do not have the time to do this . . . "
LarryB13 (Arizona)
Posts: 4,099
Posted:
Nicole,

A majority of your board members seem to understand their role. You and the other member do not.

The job of a board member is to make decisions for the benefit of the community. That's it. The job description of a board member does not include trimming trees, changing lightbulbs, or hosing down the parking lot. I did note, however, that you are not specific about what extracurricular help you seek.

As a board member performing the recognized tasks of that position (i.e., making decisions for the benefit of the community), your liability is limited by law. When you start doing other tasks, you become personally liable along with the association. That's plenty of reason to limit your involvement.

Part of the board's function is to hire those persons needed to get the work done. If things need to be done outside of the meeting you should seek out those who can do the work, either as employees or contractors. Yes, that will increase the costs of doing business and you will need to increase assessments to cover the additional costs. I never lose sleep worrying about raising assessments to cover the costs; if your members cannot afford it they should not have purchased.

KerryL1 (California)
Posts: 14,550
Posted:
Again, Jon makes good points. One reason why I'd like to see some examples too. Surely you aren't cleaning the pool, right?

Another approach might be to form a committee to do some things. Still need to know what these tasks are.

Again, and though I rarely disagree with Tim, I urge you to stop emailing other directors and ask them for their help or to vote to explore hiring a handy man or whatever at an open meeting.

TimB4 (Tennessee)
Posts: 21,059
Posted:
Ok. To keep Kerry happy. When the issue can wait for an regular meeting, start the conversation with:

"I don't have time to do this, . . ."

It is highly possible that the others don't volunteer to put in more effort because they know that they don't have to. You will do the work. Therefore, try more delegating rather then doing.
CyrstalB (Maryland)
Posts: 457
Posted:
Where is the President in all of this? You? If no one steps up to take on the necessary task, they have to either do it themselves or actually delegate it to a director. I know in previous HOA's that I have been in, no one wants to play the heavy, and when no one does, the President is left to hold that bag. Bringing it up at the board meeting is quite necessary so that it is recorded. And you have to prepare yourself to "let it go" when no one does step up.

Remember, this is just an HOA, it's not the end of the world, and no one director should feel as if they carry the weight of the HOA on their shoulders. Let the others step up, don't burn yourself out nor your family over it. It is not worth it in the end.

It's easy to worry about it all, but at the end of the day, if you don't step up, well guess what, the sun will rise tomorrow and the HOA will be no different than it was the day before. Don't take that responsibility so far that you suffer. I've been there myself.
BillH10 (Texas)
Posts: 1,217
Posted:
Nichole, it would be most helpful if you could provide some examples of what you are talking about. In my experience, members of the Board exercise oversight for the most part; the association relies on the MC and/or volunteers to accomplish tasks. That's not to say Board members should not roll up sleeves and pitch in when appropriate.

One of the associations we manage held a board meeting last evening. I was thinking about the messages you posted yesterday on the way home from the meeting. Of the five members of the board, two travel extensively in connection with their employment. They simply are not available during the work day to even respond to e-mail. From my own days in a similar position, even after the business day was concluded I was faced with numerous business e-mail messages to process, and I had to prepare for the following day. These gentlemen simply do not have the time to do much besides fulfill their board responsibilities. Of the other three, one is employed full time and is on call 24X7 due to the nature of his position, one has a heavy volunteer schedule, and the third, while retired, has an e-Bay based business.

Bottom line, no one on this Board has the time, the desire, or the expertise in many instances, to manage projects. They made it very clear when we interviewed with them they wish the MC to manage virtually everything, save certain social events for which there is a committee. Of course this comes at a cost, meaning we bill the association at the project management rate included in the contract.

KerryL1 (California)
Posts: 14,550
Posted:
Nie replies, Bill & Crystal! We'll see if Nicole appreciates them too...
NicoleO1 (California)
Posts: 181
Posted:
Examples include having be onsight to show a workman where work is needed to be done, or allow entrace ot a part of the building that is not accessible,

Being availble to be on sight for obtain bids for work etc.
KerryL1 (California)
Posts: 14,550
Posted:
Do you have a PM, Nicole?

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