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BruceS3 (Florida)
Posts: 33
Posted:
Can a HOA publish in their newsletter the names and addresses of the HOA members who have not paid their annual dues?
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Bruce

It is called public shaming and I for one advocate it.

It is a two part answer. First is it legal? Second is should we do it?
TimB4 (Tennessee)
Posts: 21,059
Posted:
Bruce,

This topic has been discussed many many many times.

Basically there is agreement that the Board does have discretion to decide if they want to publish the names or not.

There is disagreement if such publication is actually helpful in obtaining compliance with paying assessments.

KerryL1 (California)
Posts: 14,550
Posted:
Another part of the disagreement is that some people have terrible circumstances that lead to non-payment. Not all, by any means are deadbeats. To my mind, the former groups has gone though enough without being publically shamed.

The other issue is what if a mistake is made and the wrong person's name is published, or is published after they'd "caught up?" Would the HOA be libel for defamation of character??
BruceS3 (Florida)
Posts: 33
Posted:
I agree with circumstances being an issue but unless you can talk with the owner or have some kind of communication with them, then that becomes a mute point. We have sent letters (return receipt requested and getting no response, I have actually gone down and rang their doorbell (knowing full well that they were at home), and left letters taped to the door and under the windshield wiper of their car. This was to no avail.
Before I turn this over to our lawyer I wanted everyone to know what actions we had taken to get them to pay their dues (they are now 3 years behind) and what steps we are/have taken to get them to pay.
I do not relish the idea of putting a lien on their home, but if everyone else is willing to pay up then they should as well. I also told them in each letter as well as the annual dues notice that if someone cannot pay (the dues are only $90.00 per year) then come talk to us and we will set up a payment plan.
However they have not do anything to respond. Hence the question of putting their name and address in the newsletter.
RogerB (Colorado)
Posts: 5,067
Posted:
Quote:
Posted By BruceS3 on 07/18/2014 3:04 PM
Can a HOA publish in their newsletter the names and addresses of the HOA members who have not paid their annual dues?

Our company would never publish their name; however most HOA records are available for viewing, including delinquent accounts. We have more effective methods of collecting on delinquencies.
BruceS3 (Florida)
Posts: 33
Posted:
I am open to suggestions. What methods are you using that gets the owner to pay?
MelissaP1 (Alabama)
Posts: 13,836
Posted:
We have a 6 months behind we liened. Period. No need to publish or threaten. Solid policy. It ruled out those who struggle, protesting, or just ignoring. A year we CONSIDER foreclosure depending on circumstances. Simple, direct, and not willy nilly.

Former HOA President
BruceS3 (Florida)
Posts: 33
Posted:
We have a similar policy, but it has been over three years. I am not being 'willy nilly' about this at all. I am hoping it will cause the home owner to talk with us so we find out why and what is going on. I want to be able to say we did all we could before we go the lien route. If we go that route there will be no remorse on anyone's part and we will foreclose and take the home. We will then sell it to whomever wants it at a really cheap price. This is Florida and I have seen some really crazy things happen when this process starts. I just wanted to find out if anyone has done it and were there any results that came out of it (good or bad).
A long item ago we figured out that since we cannot put a lien on property when fines are imposed for non compliance of items outside of the annual dues we could go the route of county enforcement. It has worked wonders and has not cost a fortune. However this does not affect annual dues. There we must go hire a lawyer, go through the court process and hope for the best. In my experience no lawyer wants it to end quickly otherwise they lose money. In the end everyone loses (except of course the lawyers). So we tried to use every legal method before we go that route. We are not Condo-commandos and do not want to be.
I hope this clarifies our question.
Also not this is no reflection on your answering my question. I was hoping that someone had used other methods than the lien process and that were successful.
SheliaH (Indiana)
Posts: 6,964
Posted:
I wouldn't do it - if you're wrong, the association risks getting sued. And people are stark raving crackers these days - how'd you like to be the Association treasurer and have an angry homeowner come to your door because he or she wound up on the list?

There's also the Fair Credit Reporting Act and Fair Debt Collection Acts - I've seen reports that indicate that these DO apply to homeowner associations and so if you violate them, the fines can get really hefty.

Every time I see this question, I have to wonder if anyone has had any luck getting more money after publishing a deadbeat list (or whatever you want to call it) and I have yet to see anyone on this site report that they got the money. Some say they have a right to know who isn't paying because all the homeowners are contributing towards caring for the community, but if they still can't or won't pay, what good does it do? Are YOU going to pay the person's bill? What happens if your next door neighbor isn't paying? Are you going to go next door and confront im? Even if you give him/her the stink eye, that's a waste of your time if no money is paid.

Unfortunately, I don't see if there's anything more you can do than what you're already doing. It's easy to sue people, but collecting a judgment is another story - and one doesn't necessarily lead to another. Until someone tells me that they published the names and everyone paid it back, I don't really see that it does any good. You can issue more sanctions against them, such as not allowing them to use the clubhouse or swimming pool, if you have one, but usually people who fall behind don't use and/or care about amenities.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
BruceF1 (Connecticut)
Posts: 2,535
Posted:
Quote:
Posted By BruceS3 on 07/19/2014 8:30 AM
We have a similar policy, but it has been over three years.

I once did tax returns for a person who hadn't filed or paid income taxes in over six years. And you're worried about someone who hasn't paid their HOA fees in over three years?

I'm not making light of your situation. I'm only pointing out that, unfortunately, there are people in this world who are delinquent on even more serious issues with even greater possible penalties but they continue that behavior year after year.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:

Before I turn this over to our lawyer I wanted everyone to know what actions we had taken to get them to pay their dues (they are now 3 years behind) and what steps we are/have taken to get them to pay.


3 years? I wouldn't let it get beyond 6 months. Simply tell them the next steps. Let them know the date it will be handed over to lawyer and the fees it will add to their already late dues. Approximately 2 months after that the lawyer will start foreclosure and additional legal fees will be added. This could add up to $6,000 in legal fees for a $270 bill. A couple of months after that, the HOA will take title to their house and the sheriff will knock on their door and evict them.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
Posted By BruceS3 on 07/18/2014 3:04 PM
Can a HOA publish in their newsletter the names and addresses of the HOA members who have not paid their annual dues?


If they are 3 years late, I doubt publishing their name would help. You need to get much tougher than that. Immediately.
BruceS3 (Florida)
Posts: 33
Posted:
Thanks for all the answers, they do help. I think at this point we will continue to move forward with the lawyer.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By BruceS3 on 07/19/2014 7:57 AM
I am open to suggestions. What methods are you using that gets the owner to pay?

A firm collection policy that is followed. Ours is:

30 days - written letter

60 days - written letter

90 days - written letter sent via certified mail

120 days - written letter & notice of agenda item on the issue (inviting the member to attend).
after Board meeting - notice of results (intent to lien, intent to accelerate payments, etc.) sent via certified mail and first class mail. This letter typically gives them one last opportunity to bring the account current. Notice is given that if not brought current by mm/dd/yyyy the issue will be turned over to the attorney for escalated collection efforts. The letter also reminds them that any legal charges or additional costs of collection will be their responsibility.

after mm/dd/yyyy in letter - issue is turned over to the attorney. (Since my tenure and since these procedures have been instituted, we have never had to take this step)

Note: There are individuals that will make the Association jump through all the hoops all the time (my Association has two of them). Typically, once they realize that you mean business, those type of individuals will step up an pay. Then the process starts all over again.
BruceS3 (Florida)
Posts: 33
Posted:
Tim,
We do the same. The only reason this is a problem is that I did not know until recently that this owner has not been paying their dues. Seems the treasurer was not letting me know. She has since moved to a different area of the state so I am doing the books until we find someone that can and will do them.

Our process:

1st Notice of Annual Dues sent out on the 31st of May each year. They have until the end of June to pay.
2nd Notice (Return Receipt Certified Mail) of Annual Dues now being late sent out on the 1st of July and they have until the end of July to pay. (We let them know in this notice that we will be turning it over to an attorney if not paid in full.)

During the time frame of the 2nd Notice I usually go over and try to talk with them personally and if they need to set up payments we can do that.
In this particular case when I was reviewing the history of the home I realized they have not paid for 4 years. I left a letter on their door reminding them of the amount and I know they took it since it was gone the next day.
At the end of July we would then send the information to a lawyer for action. The problem here is finding a lawyer on Merritt Island that handles HOA issues, etc.
My personal opinion is that once the word gets out that the home refuses to pay, others will soon follow. What happens next is that Florida will assign a manager to take care of all this and we will be charged for his salary. (Which is definitely more than the $90.00 per year.)
As near as I can tell we are sc*****.
(And you know I cannot even get people to go to meetings, etc. I have been the President since the HOA came into existence and no one wants to be any part of the board, etc. I would quit but then we fall back to the Florida state issue.
Sorry this is so long...just been a bad year for everyone here at the Cape (yes where the Shuttle was launched from).
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By BruceS3 on 07/19/2014 2:00 PM

Tim,
We do the same. The only reason this is a problem is that I did not know until recently that this owner has not been paying their dues. Seems the treasurer was not letting me know. She has since moved to a different area of the state so I am doing the books until we find someone that can and will do them.

You may want to institute that as part of the Treasurers report to the Board. I've attached our last Treasurers report as an example.

It may also be a good idea to make sure that the bank statements have been reconciled (not because of possible wrong doing but for potential data entry/math errors).
๐Ÿ“Ž Attachments (1):

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KerryL1 (California)
Posts: 14,550
Posted:
Look to Sheila's reply, Bruce of FL. And let's ask the question of all posters here who use public shaming as a method to gain compliance. Is it effective?? Anecdote, please?

What has worked for us is the suspension of common area privileges, like Visitor Parking, which is rarely found in HOAs in our urban setting. But, at least in C, your docs must permit this.

AnnH5 (Florida)
Posts: 304
Posted:
Public shaming will accomplish nothing for the HOA. It will mean very little to the homeowner who is delinquent. My question to the OP is this---if the owner hasn't paid their fees in the last 3 years, is the property in foreclosure?

I can't speak for all Florida HOAs, but in mine, there are 4 types of owners.
1. The owner pays their fees on time and in full.
2. The owner pays their fees but they are typically late (and always have a lame excuse like "I forgot...".)
3. The owner pays their fees on time and in full but they are not paying their mortgage. They are taking advantage of the backlog of foreclosures and spending YEARS living in the home without paying a mortgage.
4. The owner isn't paying their fees nor are they paying their mortgage. These are the owners that have given up and are too worn out to game the system. They might have already moved out and abandoned the property.

For one, you clearly need a uniform collection policy if you are looking at owners who haven't paid for 3 years. That policy (as others have described) should be a systematic way to collect or attempt to collect on an account.

And since we are discussing psychological warfare against delinquent homeowners, there is also going to be a psychological effect on all owners. For example, if my HOA Board were to publish a list of delinquent owners and it included owners that were THREE YEARS behind, my first thought is going to be that maybe the people on my Board are incompetent with debt collection. Maybe those people shouldn't be on the Board. Maybe I won't be mad at neighbor X for not paying, maybe I might start wondering why any of us should pay. Or maybe I do get angry with neighbor X and now we have some hostilities between us when before, I didn't know and we were living peaceably together in the 'hood. At the end of they day, you have more opportunities for it to backfire against you and the Board than the likelihood that the delinquent owners will be "shamed" into paying up.

Handle it with a logical collection policy, handle it legally, but keep the drama out of it.
BruceS3 (Florida)
Posts: 33
Posted:
I apologize for any drama. I will do what you said.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Something else to note: After 3 years of doing nothing about this person, the only people who will be shamed are the people on the board of directors, officers. They obviously have not been doing their duty as elected officials for many, many years. Shame on them.
AnnH5 (Florida)
Posts: 304
Posted:
Quote:
Posted By BruceS3 on 07/20/2014 4:33 AM
I apologize for any drama. I will do what you said.

Bruce, you don't need to apologize. I was just pointing out that from my perspective, publishing names of delinquent homeowners in a newsletter is likely to just end up being drama and not productive for the Board nor will it help you reach your goals. Best of luck (esp in Florida as the housing market is still not that great).
JohnB26 (South Carolina)
Posts: 1,001
Posted:
30 days - letter and phone call, no late fee if paid within 72 hrs

60 days - certified letter, monthly late fees begin (retroactive)

90 days - demand letter from attorney + bill for attorney + late fees

120 days - lien actually recorded by attorney + attorney bills + late fees

180 days - notice of intent to foreclose from attorney + attorney bills + late fees +
"waiver of late fees ONLY" if paid in 72 hours

210 days - foreclosure, the bleeding ends

Every 'unit' - Every time

We have never needed to proceed beyond 180 days as the membership has CONSISTENTLY been informed of the process at each monthly 'open BOD' session.
RogerB (Colorado)
Posts: 5,067
Posted:
Quote:
Posted By BruceS3 on 07/19/2014 7:57 AM
I am open to suggestions. What methods are you using that gets the owner to pay?

The Colorado Common Interest Ownership Act starting in 2006 includes a requirement to have a Policy of Delinquent Accounts. Our Management Company has always required a Policy on Collection of Assessments which was passed by the Board, ratified at an Annual meeting of the homeowners, and a copy provided to every homeowner. Every management company should hav this guideline if they deal with delinquent accounts.

Attached is one example.
๐Ÿ“Ž Attachments (1):

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BruceS3 (Florida)
Posts: 33
Posted:
Roger,
Thanks for the document. I will review along with the rest of the board. See what have already and what we can use.
Again thanks for taking the time to help us.
Bruce...
BonnieG1 (Nebraska)
Posts: 1,186
Posted:
Quote:
Posted By KerryL1 on 07/18/2014 8:47 PM
Another part of the disagreement is that some people have terrible circumstances that lead to non-payment. Not all, by any means are deadbeats. To my mind, the former groups has gone though enough without being publically shamed.

The other issue is what if a mistake is made and the wrong person's name is published, or is published after they'd "caught up?" Would the HOA be libel for defamation of character??

I wasn't on the Board when a mistake was made, but I heard that years ago when names of past due owners were published a mistake had been made. We no longer do this.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
BTW may I mention that the process of Lien or Foreclosure, the names and address is published in the newspaper. If you look at the "Legals section" in your local paper's classified section, you will see who has a lien or foreclosures. It is PUBLIC knowledge at that point. Each paper is different on their publishing of this information so it is NOT daily. However, as part of the foreclosure process it is required to be run for a period of time up to around 3 months in the paper. It is part of the expenses your billed for.

So it's not really keeping this information "private" once it is filed. Public notice is part of the process once filed. This is how I kept up with the bank foreclosures in my HOA. The banks also publish when they are foreclosing. It is very useful information and factors in if you have to decide to foreclose or not. If the bank is already doing it, then make sure the lien is still in place. Plus it helps to find someone to buy the home at auction as that information is public knowledge too.

Former HOA President
RogerB (Colorado)
Posts: 5,067
Posted:
Attached is another example of Rules and Regulations on Delinquent Accounts. I personally like this better than my previously posted example.

Disclaimer - I am not an attorney and this should not be constured as a legal opinion.
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๐Ÿ“1721263088671.doc(30 KB)
RichardP13 (California)
Posts: 1,767
Posted:
Quote:
Posted By MelissaP1 on 07/20/2014 8:44 PM
BTW may I mention that the process of Lien or Foreclosure, the names and address is published in the newspaper. If you look at the "Legals section" in your local paper's classified section, you will see who has a lien or foreclosures. It is PUBLIC knowledge at that point. Each paper is different on their publishing of this information so it is NOT daily. However, as part of the foreclosure process it is required to be run for a period of time up to around 3 months in the paper. It is part of the expenses your billed for.

So it's not really keeping this information "private" once it is filed. Public notice is part of the process once filed. This is how I kept up with the bank foreclosures in my HOA. The banks also publish when they are foreclosing. It is very useful information and factors in if you have to decide to foreclose or not. If the bank is already doing it, then make sure the lien is still in place. Plus it helps to find someone to buy the home at auction as that information is public knowledge too.

So you were scouring the newspaper looking for homeowners in your community to see who was being foreclosed on? You really had too much time on your hands.
SheliaH (Indiana)
Posts: 6,964
Posted:
Quote:
Posted By RichardP13 on 07/21/2014 10:08 AM
Posted By MelissaP1 on 07/20/2014 8:44 PM
BTW may I mention that the process of Lien or Foreclosure, the names and address is published in the newspaper. If you look at the "Legals section" in your local paper's classified section, you will see who has a lien or foreclosures. It is PUBLIC knowledge at that point. Each paper is different on their publishing of this information so it is NOT daily. However, as part of the foreclosure process it is required to be run for a period of time up to around 3 months in the paper. It is part of the expenses your billed for.

So it's not really keeping this information "private" once it is filed. Public notice is part of the process once filed. This is how I kept up with the bank foreclosures in my HOA. The banks also publish when they are foreclosing. It is very useful information and factors in if you have to decide to foreclose or not. If the bank is already doing it, then make sure the lien is still in place. Plus it helps to find someone to buy the home at auction as that information is public knowledge too.


So you were scouring the newspaper looking for homeowners in your community to see who was being foreclosed on? You really had too much time on your hands.

Not necessarily โ€“ these days, getting a heads up on this stuff can help the HOA decide what to do if the homeowner stops pay assessments โ€“ often, the assessments stop before the mortgage payments do. Once upon a time, we didn't bother with filing a lien if we knew of a mortgage company foreclosure because our lien would be washed out anyway and it would be a waste of legal expenses.

If you know thereโ€™s a mortgage company foreclosure pending, you may be able to give THEM a heads up that the ownerโ€™s also behind in assessments โ€“ I believe thatโ€™s why this is published in the newspaper in the first place.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
KerryL1 (California)
Posts: 14,550
Posted:
I think Bruce was asking about overdue fees, not liens, foreclosures, etc. The discussion seems to have strayed.
RichardP13 (California)
Posts: 1,767
Posted:
There are simple steps to foreclose on a property, rent it out, retrieve past assessments all before the first lien forecloses on the HOA. It takes a little work, but the end result works very well for the HOA.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By RichardP13 on 07/21/2014 12:30 PM
There are simple steps to foreclose on a property, rent it out, retrieve past assessments all before the first lien forecloses on the HOA. It takes a little work, but the end result works very well for the HOA.

Yes it could happen/be done, but at best, your post is an over simplification.

Seems to me I have recently read that some of the first lien holders (typically on the mortgage) are going after "anyone/associations" (minority lien holders) that collected income/rent claiming they (the first lien holder) are entitled to such.

Does anyone know of such?

Thanks

RichardP13 (California)
Posts: 1,767
Posted:
In California, while the market is still upside down, and banks still have tons of property on their books, they will not be coming after anyone for a while. Again, only speaking for California, it is still clear sailing.
AnnH5 (Florida)
Posts: 304
Posted:
Quote:
Posted By JohnC46 on 07/21/2014 4:21 PM
Posted By RichardP13 on 07/21/2014 12:30 PM
There are simple steps to foreclose on a property, rent it out, retrieve past assessments all before the first lien forecloses on the HOA. It takes a little work, but the end result works very well for the HOA.


Yes it could happen/be done, but at best, your post is an over simplification.

Seems to me I have recently read that some of the first lien holders (typically on the mortgage) are going after "anyone/associations" (minority lien holders) that collected income/rent claiming they (the first lien holder) are entitled to such.

Does anyone know of such?

Thanks


I have heard of such from an attorney. However, I don't know if this situation has yet occurred in my neighborhood with those homes.
TimB4 (Tennessee)
Posts: 21,059
Posted:
John,

I think that it would depend on State laws regarding foreclosure.

I have not heard of any of those stories.

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