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FlM (Florida)
Posts: 8
Posted:
I am on my local (resident-volunteered) board. We are a single family home neighborhood of less than 150 homes.

After having lived in a suburb of a FL "city" - where it took an act of God for code enforcement to do anything about maintenance problems with "problem" homes in the neighborhood, I was SO happy to live in a neighborhood that had an HOA.

I thought an HOA's primary responsibility was to enforce deed restrictions, which are in place to keep values up (as much as possible) in the neighborhood (mostly to keep a neighborhood aesthetically pleasing).

I also thought another responsibility was to overall care for common areas of the neighborhood and ensure that those areas are kept up or improved for the use and enjoyment of all the neighbors (and thus keeping home values up or at least steady).

Just wondering what some of your thoughts are
TimB4 (Tennessee)
Posts: 21,059
Posted:
FlM,

Your expectations of an Associations responsibility would likely be in error.

An Assocaitions primary responsibility is to maintain the common area and provide services as outlined within the CC&Rs. Typically, this responsibility carries with it the need for carrying insurance, pay taxes, etc.

As for covenant enforcement: Most governing documents provide the authority for an Association to enforce the covenants (these same documents grant the exact same authority to each member of the Association). However, unless it is specifically stated otherwise, there is typically no requirement for an Association to exercise that authority (just as there is no requirement for an individual member to exercise their authority to enforce the covenants).

As for keeping values of the property up: All an Association can really do is make the development look more attractive by properly maintaining the common areas. This can encourage potential buyers to consider the homes in the development. This may have a slight impact on property values. However, there are so many other factors (proximity to medical, shopping, emergency services - rating of the local schools - crime in the area - employment opportunities - similar recent sales - etc.) that determine the actual value of your property that what an Association can do to impact values is minimal.
RonW7 (Ohio)
Posts: 122
Posted:
IMO, the #1 duty of the association is to serve the association, to put its interests before those of the residents. Note that association doesn't equate to board of directors. Too many boards succumb to corruption and put their own self interests above the association and community (kick-back schemes). The board is supposed to keep the association financially healthy, to ensure that it has enough income to pay off debts and also set aside an adequate reserve fund so that special assessments do not have to be levied against the community when an emergency knocks on the door.

A HOA is not at all responsible for making sure everything is properly "cared for" or that property values are preserved. An HOA is only as good as its constituents, all of whom are elected by the community. Therefore, if a board allows the community to go to socks, it's really the member's association who is to blame for 1) electing the board and 2) not executing a majority vote to replace the board mid-term when it becomes evident that the board does not have the community's best interests in mind.

AnnH5 (Florida)
Posts: 304
Posted:
Florida is a different game. It is likely outlined in your community's declarations and covenants as to what the HOA is responsible for as far as maintenance and improvements. And depending on your location and what is in your community, your HOA may also be responsible to other government entities. Swiftmud, for example, may require your HOA to maintain bodies of water and conservation areas that are located in your community. If you are in a gated community, the roads will be under HOA maintenance and not county as they are private roads (at least in my county).

HOAs are obligated to follow statutes regarding the operation of HOAs.

HOAs should be responsible for maintaining existing infrastructure to a community standard. If your community demands homeowners to keep their properties to a certain standard then the HOA should be keeping common areas and amenities to the same standard that it expects of the owners on their individual lots.

HOAs should enforce deed restrictions. Otherwise, what is the point of even having deed restrictions? I think that HOAs have a moral responsibility to have deed restrictions that are reasonable, fair, and said restrictions should be fairly enforced. Deed restrictions should be concurrent with Florida statutes (such as Florida Friendly Landscaping).

HOAs should be fiscally responsible and need to be good stewards of the funding. This means maintaining adequate reserves, taking care of any existing amenities, and having adequate insurance coverage. It does not mean blowing funds on pet projects, using HOA funds for gifts and parties, etc. It also means engaging in debt collection in a fair and equitable manner. HOAs need to be fiscally responsible enough to realize when it is time to raise fees. Keeping fees stagnant and thus underfunding the community because it is a popular way to keep people "happy" and to win votes is definitely the wrong thing to do.

Another way HOAs need to be fiscally responsible is to spend the funding as it is intended and to use professional, licensed, insured contractors. Having volunteers is a nice thing until it means that corners are cut and work is substandard. It is definitely not a nice thing when a volunteer violates county ordinances (does work without proper licensure), gets injured "on the job" (falls off a ladder and breaks their arm), or in the worst case scenario- creates a liability based on their personal actions (that "Neighborhood Watch" case is a cautionary tale for every HOA in Florida).

HOAs should make improvements as long as it isn't robbing Peter to pay Paul (ie forgoing needed repairs and routine maintenance on existing infrastructure) AND future funding isn't going to be an issue. For example, you don't install a new pool when the roof is collapsing on the house. Another consideration is the cost of ongoing maintenance and repair/replacement of improvements. It is easy for a HOA to get excited about adding new things without giving thought to all of the repercussions and obligations.

In a nutshell, a HOA is a business with obligations. Businesses that slack off tend to fare worse. I can drive into HOA communities that look like a million bucks and HOA communities that look like slums.

TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By RonW7 on 07/01/2014 6:09 PM

A HOA is not at all responsible for making sure everything is properly "cared for"

Ron,

I expect that your making reference to individual lots (i.e. covenant enforcement) and not the common area.

TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By AnnH5 on 07/01/2014 6:15 PM

HOAs should enforce deed restrictions.

The key word being "should."

I agree that they should, but typically, just like the members, they are not required to enforce.
AnnH5 (Florida)
Posts: 304
Posted:
Tim, I suppose not but then what is the point of having the restrictions if they will not be enforced? It certainly is a slippery slope. Selective enforcement is even worse (and where the accusations of bullying will typically come in).

I think that most homeowners anticipate that the restrictions will be enforced. I could be wrong. One of the things that I have seen pit neighbor against neighbor is the lack of enforcement. Neighbor A gets upset that Neighbor B is not abiding by the restriction about XYZ. HOA does not enforce restriction about XYZ. Neighbor A doesn't realize this and things come to a nasty blowout screaming match in the street at midnight. At the end of the day, if the HOA had just enforced the XYZ restriction then life would have been much more peaceful for the other 20 owners on the block.

I wish I could say I have only seen/heard this once. It is pretty bad when you can hear it from an entirely different part of the neighborhood because the yelling is so loud. Granted, not all "neighborly feuds" are about deed restrictions but it certainly does fuel the fire at times.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Ann,

As I said, I agree that an Association should enforce. However, to use your example:

Neighbor A could have also enforced the covenants at anytime on Neighbor B. However, often is the case that Neighbor A doesn't want to do this themselves, they would rather someone else deal with the issue for them.

Most of the media relation problems that give Associations a bad name in general is over zealous enforcement. In my opinion this over zealous enforcement is due to, lets call them busy buddies, who can't allow for personal tastes in developments except for their own or with management companies who have a contract that makes enforcement become a revenue stream for them (that is, the MC gets a percentage of the fines).

On the flip side, the lack of enforcement, in my opinion, is mainly due to the lack of volunteers causing the Board to be the enforcement arm (vs. a committee) or financial limitations that don't allow the Board to hire outside assistance for enforcement.

An Association should do what is considered the right thing to do (and enforcement done fairly and equally is the right thing to do). However, an Association must do what is legally required (by the governing documents or applicable laws) to be done. Unfortunately, what is legal is not always considered the right thing to do. Often a Board can do both what is legal and what is right. Sometimes, due to various reasons, the Board may have to decide and that decision needs to be that they do what is legal.
AnnH5 (Florida)
Posts: 304
Posted:
Tim,

Very good points. In my HOA, we have a management company and a licensed CAM who does weekly inspections of the properties. The Board relies on the CAM to send out violation notices and to keep the Board informed should a violation not be corrected. This can get tricky if the violation is only present during certain hours or days of the week and the CAM doesn't witness the violation. The owners tend to believe that since they are paying for professional property management services, violations will be recognized and addressed.

The other thing that occurs is that should a recognized violation not be corrected after 3 notices, the Board then has to determine if the issue needs to be turned over to the Association attorney for "enforcement". That costs $$$ (although the owner is assessed the $$$ if it goes to the Attorney but then that can become a collection matter as well). At this point, perhaps the Board decides it isn't worth pursuing. But....

What I have noted in my neighborhood is like a snowball effect. The "little" infractions that the HOA doesn't want to quibble with have cumulated into a hodge-podge that is magnified by the fact that the lots are very small and therefore the minor infractions tend to stick out even more. After observing this, I can now see why the developer created some of the restrictions in the first place. So really, the whole "deed restricted neighborhood" thing didn't pan out well in my HOA (depending on who you live next to and what they have "added" or "removed" from their lot).

AnnH5 (Florida)
Posts: 304
Posted:
Or as a real-life example (and bear in mind that the lots range from 0.10 acre to 0.18 acre on some streets):

1) Grandma loves John Deere tractors. She loves them so much that she has a lovely John Deere themed mail box cover. The deed restrictions say that all mail boxes are supposed to be the same color and uniformly maintained. But Grandma doesn't care (nobody has said anything anyway) and even though all of the other mailboxes are the same and just mere yards apart, Grandma is declaring her love of tractors.

Now imagine some interesting alteration on every 3rd or 4th lot. All violate the deed restrictions that are not being enforced--- all trees removed from front yard and not replaced, interesting patterns made on front lawns with decorative rocks, front yards full of a multitude of plastic lawn "décor", homes painted in a color that is not within the approved palette, bushes planted in the right of way, etc.
DenM (Florida)
Posts: 2
Posted:
Hi FIM,

In Florida, an HOA Board has defined legal duties and responsibilities, per FL Law. Board members have a fiduciary duty to administer and operate the business affairs of the Association per the community CC&Rs. These duties include enforcing deed restrictions, maintaining common areas insuring common area buildings and many more items. Whew!
Many common questions about board responsibilities and procedures, etc. can be found by Googling the question -plenty of newspaper articles and attorney blogs are out there from knowledgeable sources.

See: 720.303 Association powers and duties; meetings of board; official records; budgets; financial reporting; association funds; recalls.—
(1) POWERS AND DUTIES.—An association which operates a community as defined in s. 720.301, must be operated by an association that is a Florida corporation. After October 1, 1995, the association must be incorporated and the initial governing documents must be recorded in the official records of the county in which the community is located. An association may operate more than one community. The officers and directors of an association have a fiduciary relationship to the members who are served by the association. The powers and duties of an association include those set forth in this chapter and, except as expressly limited or restricted in this chapter, those set forth in the governing documents. After control of the association is obtained by members other than the developer, the association may institute, maintain, settle, or appeal actions or hearings in its name on behalf of all members concerning matters of common interest to the members, including, but not limited to, the common areas; roof or structural components of a building, or other improvements for which the association is responsible; mechanical, electrical, or plumbing elements serving an improvement or building for which the association is responsible; representations of the developer pertaining to any existing or proposed commonly used facility; and protesting ad valorem taxes on commonly used facilities. The association may defend actions in eminent domain or bring inverse condemnation actions. Before commencing litigation against any party in the name of the association involving amounts in controversy in excess of $100,000, the association must obtain the affirmative approval of a majority of the voting interests at a meeting of the membership at which a quorum has been attained. This subsection does not limit any statutory or common-law right of any individual member or class of members to bring any action without participation by the association. A member does not have authority to act for the association by virtue of being a member. An association may have more than one class of members and may issue membership certificates. An association of 15 or fewer parcel owners may enforce only the requirements of those deed restrictions established prior to the purchase of each parcel upon an affected parcel owner or owners.
JimR24 (Texas)
Posts: 399
Posted:
Such a great conversation about an important subject. Sure do appreciate the original poster for bringing this up and also, to all of you who are taking the time to respond. Feels good to be around others who care deeply about what they do.

Thanks soo much!

Lovin' life with my honey!
and, President of HOA in Texas
SallyR3
Posts: 113
Posted:
I agree with most of what has been said in response. I'll add, and this may be specific to my community and the way the sorry Board runs things ... IMHO, it is absolutely not worth anyone's time to bother seeking approval from an Architectural committee. Again perhaps specific to this HOA, the threat of enforcement is perceived and is more real if the BODs don't like the HO. And then that is likely a fail, as I think they push, but push back is very effective.. Over zealous enforcement is less likely to happen ... Again specific to my Board, it's lack of enforcement.. When the next Board comes in and they try to enforce the standards set for in the docs then they are likely to be perceived as over zealous. Again IMHO the over zealous crew are more interested in protecting my neighborhood values than the slackers ... And if the slackers don't enforce the docs, then it's very likely if a HO tries to go it alone they would not be able to enforce either. HOAs are a mess!

Now on big project ie a remodel from a traditional exterior to a contemporary exterior, seek HOA approval. Very near where I live that transition happened without approval and a the very small HOA fought the HO and won.
JimR24 (Texas)
Posts: 399
Posted:
Excellent information on all counts. Our community - about 3 years ago - committed itself to having an aspirational community focus. This topic is explained in depth in the CAI publication which explains the difference between an administrative community and an aspirational community.

This focus, in my humble opinion, has made all the difference in the world!!...especially in terms of how it feels to live in our community, how our Board and Association relates to the homeowners...and how the homeowners relate to the Board and Association.

Regarding approvals and such, it is considered bad form for the board to become little dictators and insensitive to the needs of our homeowners. We have a covenant/standards process which seeks to balance out the difference between the two extremes - on one hand, nothing is enforced at all and standards are compromised and, on the other hand...people go around looking for problems...yikes! - ...lol...

Not a balance which is easy to achieve; however, in my opinion - is well-worthwhile making the effort.


Lovin' life with my honey!
and, President of HOA in Texas
KerryL1 (California)
Posts: 14,550
Posted:
Along with Den's citation of your FL code, your owner documents will tell you the obligations of the HOA via its board of directors. Our CC&Rs are very specify about the duties of the HOA, via the board to maintain the common areas, provide waste pick up, water & insurance, etc., etc.

What do yours say, Rim?? Are some of the duties unclearly written?
KerryL1 (California)
Posts: 14,550
Posted:
Along with Den's citation of your FL code, your own governing documents will tell you the obligations of the HOA via its board of directors. Our CC&Rs are very specify about the duties of the HOA, via the board to maintain the common areas, provide waste pick up, water & insurance, etc., etc.

I do not think your docs say that the Board is responsible to maintain or enhance property values. But they might and if so, quote us what they say.

What do yours say, Rim?? Are some of the duties unclearly written? Are you saying that other directors--perhaps a majority of the board--are not maintaining the common areas? Or handling most or a lot of violations?

JohnC46 (South Carolina)
Posts: 14,265
Posted:
Ann

You mentioned mailboxes. In this area it is quite common for people to wrap their mailbox. Our Covenants say black, metal mailboxes only.

So far we have kept a blind eye to the mail box wraps.

What would be your suggestion?

Thanks
MelissaP1 (Alabama)
Posts: 13,836
Posted:
My suggestion? Make a mailbox wrap that has "Hoa" on it... See how long it takes a blind eye to use the sighted one... Or someone to play mailbox baseball...

One can NOT prevent or achieve home value by appearances ONLY. Consistent appearances adds attractiveness to a home but in no way enhances its value. I decided not to buy a house because of ugly wallpaper. How does one the devalue that home because I choose one superficial item? The bank does not. They will always deal with real numbers and risk ratios. Risk ratio being issues involving rental rates, collection issues of outstanding liens, or lawsuits filed. The HOA best serves itself by making sure it has a good collection policy over nice flowers...

What is the Hoa responsible for? Funding itself to pay its bills. Managing itself by insituting and maintaing the reatrictions the majority agree to. Hoa are internal agreements amongst all it members to organize themselves to manage for all.

Former HOA President
RichardP13 (California)
Posts: 1,767
Posted:
Quote:
Posted By MelissaP1 on 07/05/2014 5:34 AM
My suggestion? Make a mailbox wrap that has "Hoa" on it... See how long it takes a blind eye to use the sighted one... Or someone to play mailbox baseball...

One can NOT prevent or achieve home value by appearances ONLY. Consistent appearances adds attractiveness to a home but in no way enhances its value. I decided not to buy a house because of ugly wallpaper. How does one the devalue that home because I choose one superficial item? The bank does not. They will always deal with real numbers and risk ratios. Risk ratio being issues involving rental rates, collection issues of outstanding liens, or lawsuits filed. The HOA best serves itself by making sure it has a good collection policy over nice flowers...

What is the Hoa responsible for? Funding itself to pay its bills. Managing itself by insituting and maintaing the reatrictions the majority agree to. Hoa are internal agreements amongst all it members to organize themselves to manage for all.

Melissa

You need to get a job working for the developer starting up a new project, and feed those lines to the masses.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
HOA's were formed by developers as sales tolls to feed the masses. A HOa inder a developer control is a different animal than an owner owned/operated. A HOA under developer is to sale property/homes. It is NOT for the long term. A HOA under owner control is to maintain what everyone bought. It is long term.

Developers make their money up front. That is why they do put in amenities or install gates/security. That is cheap compared to continued long term maintenance. Good example: A pool. Cost them 20K to install. Once turned over? Chemicals, life guards, insurance, water, and maintenance/repairs can be 5 to 10K a year. No money back to the HOA. However, having a pool sold more lots.

Duties of a HOA are defined in the documents. How that is done in reality that is the real issue...

Former HOA President
AnnH5 (Florida)
Posts: 304
Posted:
Quote:
Posted By JohnC46 on 07/05/2014 5:16 AM
Ann

You mentioned mailboxes. In this area it is quite common for people to wrap their mailbox. Our Covenants say black, metal mailboxes only.

So far we have kept a blind eye to the mail box wraps.

What would be your suggestion?

Thanks

John,
If you have a large number of owners who want to wrap their mailboxes then your community may need to vote on an amendment that allows people to do alter their mailboxes. Send out a survey and ask the masses. The pro to maintain the covenant is uniformity. Personal expression can be a pro for some but it can also be a con (if you don't like a neighbor's mailbox design) and you might factor in that not only will people want wraps but they might also want different colored mailboxes.

KerryL1 (California)
Posts: 14,550
Posted:
So, FIM, have you reviewed your documents yet??

I checked mine and maintaining property values isn't mentioned. We're twin tower high rise of 211 residential units.

If we (our Board & PM) did not enforce our rules about window cover colors visible from the exterior and what may be stored on balconies (hardly anything), our two towers might appear incredibly unattractive with patchwork puzzle windows, bicycles, exercise equipment and laundry on balconies that they would NOT SELL for the same price as the much more attractive high rises in my neighborhood. We enforce those rules

Our CC&Rs require us to maintain the common areas. If our pool furniture was shabby, our gym equipment out of date, our landscaping bedraggled, our building paint peeling, our lobbies looking like they belong in a geriatric home, our condos would be far less attractive than our neighbors' and would sell for far less.

Point is, if your Board does abide by the duties as described in your covenants, your HOA will sell well, especially if other HOAs in your area are run-down.
AnnH5 (Florida)
Posts: 304
Posted:
Quote:
Posted By KerryL1 on 07/06/2014 4:58 PM
So, FIM, have you reviewed your documents yet??

I checked mine and maintaining property values isn't mentioned. We're twin tower high rise of 211 residential units.

If we (our Board & PM) did not enforce our rules about window cover colors visible from the exterior and what may be stored on balconies (hardly anything), our two towers might appear incredibly unattractive with patchwork puzzle windows, bicycles, exercise equipment and laundry on balconies that they would NOT SELL for the same price as the much more attractive high rises in my neighborhood. We enforce those rules

Our CC&Rs require us to maintain the common areas. If our pool furniture was shabby, our gym equipment out of date, our landscaping bedraggled, our building paint peeling, our lobbies looking like they belong in a geriatric home, our condos would be far less attractive than our neighbors' and would sell for far less.

Point is, if your Board does abide by the duties as described in your covenants, your HOA will sell well, especially if other HOAs in your area are run-down.

I agree 100%. Unfortunately, my Association falls into the latter category. It always blows me away to hear fellow homeowners lamenting about how their homes are not worth as much yet they fail to open their eyes to the overall picture. The Association has let a lot of minor violations fly under the radar so that aesthetically, the neighborhood doesn't look as nice. Combine that with the fact that the community has failed to maintain a lot of the common areas. Yes, homes do sell in my neighborhood BUT not for as much as homes in similar communities that are better maintained and have enforcement of the covenants. I believe the assumption is correct- an Association that takes care to maintain the community to a highrer standard is helping the property values.

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