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JimR24 (Texas)
Posts: 399
Posted:
Hi, our selection of property management companies, where we are located, is pretty limited. I am aware that some property management companies operate long-distance. Originally, when we began looking for a property management company, we figured we had to have someone who was local.

I am now wondering if having someone local is the necessity we thought it was. Since our area is limited on our selection, i am wondering if we could be considering a company who is not local. Hope i am making myself clear here.

What do all of you think? - pro's...con's of local vs non-local - any and all advice will be appreciated!

Lovin' life with my honey!
and, President of HOA in Texas
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
I like to separate it into two categories. Paperwork mgmt and property mgmt.

Paperwork mgmt can be handled by anyone, preferably in state to comply with state laws and changes in laws. Handles billing, checks from homeowners, paying bills, etc. Making sure we are doing everything legally.

Property mgmt I think of as landscaping, handyman work, sprinklers, electrical, violation reporting, complaint receiver, etc. So you would need someone local for this.

Of course this would by your typical very large association. Smaller ones would just do all of this on their own.
SheliaH (Indiana)
Posts: 6,964
Posted:
Even though there may not be too many property management companies in your area, you may want to talk to a few HOAs in your area to see who they use - that can help you narrow down the folks you may want to talk to. If you haven't already done so, start with considering what you want your property manager to do and prioritize the stuff that's most important - that should drive the final decision.

Our property management company is part of a very large corporation (I won’t name them, but many of you would probably recognize the name). They have a local office which I think is very important as far as getting things done on the property. Local folks may also have a better idea as to which contractor is better than the rest (although I would check to be sure there isn’t collusion between the two).

On the other hand, I find this company tends to nickel and dime certain services - it's tempting to go with them because it's more of a one stop shop, but you may get a better deal by subcontracting out the paperwork management Steve mentioned - like him, I agree that should also be handled by people who are familiar with the laws in your state and HOA operations in general. Another problem with a non-local company - they may have so many communities of various sizes, it's possible for the smaller communities to get lost in the shuffle.


If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
RogerB (Colorado)
Posts: 5,067
Posted:
jIMr24, I would always chose LOCAL property management. I prefer to have direct personal contact whenever it is necessary.
KerryL1 (California)
Posts: 14,550
Posted:
Our Management Company's (MC) corp. offices are over an hour away. Our Property Mgr. (PM) lives in our city. But she is onsite full-time and we have a mgr. asst. too. I recall form another post that you presently have a PM onsite only a few hours a week even though you are not a small HOA.

It depends on how often your PM is on the premises and, as Steve points out, whether you need a PM mainly for paperwork? Or do you need one to monitor staff, landscapers say? Or do other tasks that require one to live nearby, follow up on rules violations.

Sheila suggests checking with other local HOAs and I think that's a good idea too.

If you give more details I think Roger may offer more ideas. We also have another knowledgeable PM who visits this site often.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Quote:
Posted By SteveM9 on 06/18/2014 5:30 AM

I like to separate it into two categories. Paperwork mgmt and property mgmt.

Excellent observation Steve.

My own association hired a new MC while I was on the board. We were looking for just a paperwork manager but the MC wanted to do property management as well until they discovered that in our rural association we had no grass to mow but we did have 300 miles of road to maintain. That was too far from their core business and they settled into being just paper managers.

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