Time to respond to open work order?

I am a town home owner in MN. I was told by neighbor board member when I moved in that the landscape problem( rock area angled down toward basement window and some missing waterproofing material on outside wall) causing water seeping through damaging sheetrock in basement corner- was to be fixed by HOA. I put in a work order through their website on 9/15/13. I can't find any law or rule as to a time frame for response other than in HOA doc stating any work order would be addressed at the next board meeting. There have been 3 meetings, and it has not been addressed. Is there a law for MN regarding this?
Thank you for your help!

Emily,

What can typically happen when requests are received by the Board that requires work to be done is:

Meeting 1 - Issue is brought up and discussed. Option 1 is they get bids for the work, Option 2 is they investigate the issue and see if it's a localized problem or a larger problem, Option 3 is the meeting ran long and the issue is tabled.

Meeting 2 -

Option 1 - Depending on cost, there is discussion on how to fund the repair and Option 1-A is they award a contract, Option 1-B is the cost is more than they expected and the issue is tabled while the treasurer looks into funding options. Option 1-C is the volunteer didn't have time to meet with the contractor but has a date set next month.

Option 2 - Investigator reports problem is (Option 2-A) localized or (Option 2-B) affects more than one unit. Option 2-C is the volunteer didn't have time to investigate.

Option 3 - Start over at meeting 1.

Meeting 3 -

Option 1-A - Report that work is (option 1A1) completed or (Option 1A2) scheduled.
Option 1-B - Treasurer provides funding options and the issue is discussed and (option 1B1) funded and awarded back to meeting 1, or (Option 1b2) tabled until next year due to lack of funding.
Option 1-C - Volunteer has met with contractor and has bids back to Meeting 2 Option 1.

Option 2-A - Work is localized, Board agrees to get Bids. Back to Meeting 2 Option 1.
Option 2-B - Work affects more than one unit, Board agrees to get Bids. Back to Meeting 2 Option 1.
Option 2-C - Meeting is arranged with members to investigate. Report next month. Back to meeting 3 Option 2.

Meeting 4 -

Option 1A2 - Report on progress of work (completed or hasn't occurred)

What I'm trying to illustrate is that HOA's tend to work slowly. Self Managed Associations may work slower then those who employ a management company. You may get a quicker response if you show up and address the Board directly.

BTW, have you asked anyone what the progress of your request was? Worst case, it's possible that the request was lost and never brought up.