KathyR5 (Texas)
Posts: 24
Posts: 24
Posted:
Back in 2012 while I was on the Board I accepted the job of putting the HOA website together, which I successfully accomplished. I researched the domain name and website hosting options for weeks, then I designed the actual website, layout and content, and got it up and running.
The president who gave me this assignment moved and a new president filled his position.
Now, this new president not only missed the annual meeting when elections were held (she put her name in and won only due to just enough people running to fill vacant positions), then she missed the first board meeting when all of the projects and jobs were handed out. Instead of finding out what was discussed at the meeting she missed, she acted surprised and suspicious that these projects were seemingly being done without her knowledge. Yes, she is a real nut! The handwriting was on the wall from the very beginning as to what kind of president she was going to be.
Shortly after I completed the website, I left the board before my term was up because of this new presidents constant disrespect, back stabbing and the overall poor job she was doing. Upon my departure and at her request, I gave her all of the website information, ie: username and password.
As I feared, shortly after I transferred all of the usernames and passwords, etc, she got into the website and basically dismantled it. To this day, it has never been current again and no one has been able to manage it since. It is still so out of date her name is still listed as HOA president!
The president after her tried several times to get the passwords from her to get the website going again but she refuses to cooperate. She claimed she didn't have the answer to the security question, didn't have the password, etc, etc. I know, having created this website myself, that if you forget your password, you only have to click "forgot your password?" and it will go to her email address, and there is no security question that has to be answered, she's lying.
Now we have a new board and a new president yet again and we are trying to figure out how to handle this situation. Luckily, she never changed the username and password on the domain name account, so I was able to change that from her name, but I still can not get into the website.
My question is, how would you handle this situation? The homeowners paid for this domain name and website and are not even able to use it because of this one homeowners blatant sabotage.
My thought was that the new board could ask her for the information one more time and if she doesn't cooperate, then send her a certified letter threatening legal action if she doesn't cooperate.
Thanks for any suggestions.
The president who gave me this assignment moved and a new president filled his position.
Now, this new president not only missed the annual meeting when elections were held (she put her name in and won only due to just enough people running to fill vacant positions), then she missed the first board meeting when all of the projects and jobs were handed out. Instead of finding out what was discussed at the meeting she missed, she acted surprised and suspicious that these projects were seemingly being done without her knowledge. Yes, she is a real nut! The handwriting was on the wall from the very beginning as to what kind of president she was going to be.
Shortly after I completed the website, I left the board before my term was up because of this new presidents constant disrespect, back stabbing and the overall poor job she was doing. Upon my departure and at her request, I gave her all of the website information, ie: username and password.
As I feared, shortly after I transferred all of the usernames and passwords, etc, she got into the website and basically dismantled it. To this day, it has never been current again and no one has been able to manage it since. It is still so out of date her name is still listed as HOA president!
The president after her tried several times to get the passwords from her to get the website going again but she refuses to cooperate. She claimed she didn't have the answer to the security question, didn't have the password, etc, etc. I know, having created this website myself, that if you forget your password, you only have to click "forgot your password?" and it will go to her email address, and there is no security question that has to be answered, she's lying.
Now we have a new board and a new president yet again and we are trying to figure out how to handle this situation. Luckily, she never changed the username and password on the domain name account, so I was able to change that from her name, but I still can not get into the website.
My question is, how would you handle this situation? The homeowners paid for this domain name and website and are not even able to use it because of this one homeowners blatant sabotage.
My thought was that the new board could ask her for the information one more time and if she doesn't cooperate, then send her a certified letter threatening legal action if she doesn't cooperate.
Thanks for any suggestions.