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BonnieM7 (Tennessee)
Posts: 9
Posted:
Hello,

I'm new to this site, as I'm feeling like my "HOA" (yes, I use that term lightly) is hiding information from we homeowners.

I live in a 20-unit condo in Southeast Tennessee. I've been an owner for 5 years and occupy my unit. We have never had any meetings, elections, or received information about bills, service charges, account balances, etc. I'm only aware of one member of the HOA council, and that's only because I hear from her when monthly fees are due. I have tried to contact the President, but the phone number I was provided does not work.

What are the rights of condo owners in the state of Tennessee? I have asked her multiple times for information, and I've said the owners I know feel "in the dark". Many are very resentful of the HOA, which is probably why she has trouble collecting fees.

Can anybody shed some light? This is my first home I've owned and don't have any other condos or HOAs to compare to.

Help!
BonnieM7 (Tennessee)
Posts: 9
Posted:
Also, I forgot to mention that we do not have Bylaws or any codes provided to us.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
The documents are considered PUBLIC and not required to be given to you. Accept some states require the former owner/seller to provide. The CC&R's are at your local courthouse. Articles od Incorporation filed at the state. Usually found online. By laws are internal HOA docs. They may or not be on file withh your CC&rs.

What are your monthly dues and what is to be covered? Ask again who is on the board in writing and contact information. It has to be either the developer or 1 of the 20 other members.

Former HOA President
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Start knocking on doors. Talk to everyone to see whats going on.

As far as rights, you do have them. But there is no one to enforce those rights except you and the court. So many condos never follow the laws, because no one cares enough.

Knocking on doors is cheaper than going to court.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Bonnie,

Is the Association under control of the membership or the Developer (aka the Declarant).

When an Association is still under control of the Declarant, things are ran a bit different.

A copy of your CC&Rs (Declaration of Covenants, Conditions and Restrictions) should be available from your County property records office (sometimes the courthouse).

A copy of the Articles of Incorporation (if your Association is incorporated, most are) should be available from your State Corporation Commission.

A copy of the Bylaws may or may not be recorded with the CC&Rs (this varies by State). However, your Board, property manger or management company (probably the person you are paying assessments to) should be able to get you a copy. Fees may apply.

The TN Code is available through this website: TN Department of Environment & Conservation (provides a link to LexisNexis which TN uses to publish their laws online.

TN Condominium laws would be under Title 66 (Property) Chapter 27 (Horizontal Property).

If your Association is incorporated, then TN Nonprofit Corporation Act likely applies (Title 48, Chapter 51).

Additionally, you may want to check out Community Associations Networks' Tennessee Page for additional info.

Hope this helps,

Tim
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Bonnie

I am not nor do I play a lawyer.

I know of no association that does not have to have at least an Annual Meeting (meaning one a year) where all owners are invited and a financial statement is presented.

Time to chat with a few fellow owners and maybe get together and read whatever docs you have or can get your hands on. If nothing else, the Covenants/Deed Restrictions, etc. are tied to deeds and should be available from your County Registrar of Deeds. Many are online.

Hope this helps.

TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By BonnieM7 on 05/15/2014 11:31 AM

I'm new to this site, as I'm feeling like my "HOA" (yes, I use that term lightly) is hiding information from we homeowners.

Bonnie,

Please remember that it is your HOA. In fact, it's also your neighbors HOA. As a member of the Association, you provide the checks and balances to hold the elected Board accountable to the members for compliance with the Association.

Granted, when annual meetings are not held, it's difficult to provide the minimal involvement required from a member (voting). However, if the members do not become involved (we call it 'membership apathy' on this site) then they must live with the decisions made by those who are willing to be involved.

Perhaps you can help improve things by volunteering to write a quarterly newsletter or serve as Secretary to make sure people have the information they desire to have.

You say that you have lived in your Condominium for 5 years. If you don't mind answering, what sparked the concern now (vs. 4 years ago)?

JoK2 (California)
Posts: 198
Posted:
Although it is always great to hear that someone is showing an interest in their HOA, but As Tim asked, if everything has been ok for the first five years, what has sparked your interest or concern at this point?

You can get your answers, however don't throw up roadblocks to get them by directing anger etc to the very people who can give them to you. Whoever is "running" the HOA, has been doing so without interruption, and it is only natural for them to get defensive if an owner who has paid their dues for five years all of a sudden gets in their face, whether legitimately or not.

Go about it nice and professional and keep your emotions out of it. If you let anger drive your questions you will only get that in return without the answers your looking for.
BonnieM7 (Tennessee)
Posts: 9
Posted:
Hi Tim! Thanks for your reply. Yes, other owners are very frustrated with the "leadership" of our HOA. There just hasn't been a resident to step up and demand answers yet, it seems.

Yes, I have already volunteered to host meetings in my unit and/or write a newsletter. I never hear back. It's incredibly frustrating.

I've had concerns the entire time I've lived in the condo, and I have raised concern to the lady who collects our money... but I never get anywhere. I suppose that's because I'm probably the only person speaking up. The main reason I'm now piping up again is because my semester of nursing school is complete, so I actually have time to take care of issues other than schoolwork now!
BonnieM7 (Tennessee)
Posts: 9
Posted:
Quote:
Posted By JoK2 on 05/16/2014 4:22 AM
Although it is always great to hear that someone is showing an interest in their HOA, but As Tim asked, if everything has been ok for the first five years, what has sparked your interest or concern at this point?

You can get your answers, however don't throw up roadblocks to get them by directing anger etc to the very people who can give them to you. Whoever is "running" the HOA, has been doing so without interruption, and it is only natural for them to get defensive if an owner who has paid their dues for five years all of a sudden gets in their face, whether legitimately or not.

Go about it nice and professional and keep your emotions out of it. If you let anger drive your questions you will only get that in return without the answers your looking for.

I agree. I've just sent messages to the lady this morning asking for two items: 1) the condo bylaws and/or codes, and 2) the contact information of the HOA board members. No emotions, just business! I'm hoping maybe this time I can get somewhere.
BonnieM7 (Tennessee)
Posts: 9
Posted:
Quote:
Posted By MelissaP1 on 05/15/2014 11:59 AM
The documents are considered PUBLIC and not required to be given to you. Accept some states require the former owner/seller to provide. The CC&R's are at your local courthouse. Articles od Incorporation filed at the state. Usually found online. By laws are internal HOA docs. They may or not be on file withh your CC&rs.

What are your monthly dues and what is to be covered? Ask again who is on the board in writing and contact information. It has to be either the developer or 1 of the 20 other members.

Hi Melissa. I've just requested the names and information of the other HOA board members, so hopefully I'll receive a reply. Thank you for the tip about the CC&Rs -- I'll likely make a trip to the courthouse now!

Our monthly dues are $135. I honestly don't even know what, exactly, is covered by the fee. We don't have a gym or pool, so I'm guessing the fees are just for utilities, elevator maintenance, trash pickup, and our small amount of grounds-keeping on the grass around the building. The HOA doesn't have an office or any central location.
JM10 (California)
Posts: 503
Posted:
HOAs are usually defined as non-profit organizations. I am not a lawyer, but I did have to file some motions against my former HOA and I live in California. I am a journalist and have done searches on nonprofit organizations in California and Kentucky.

As such a nonprofit they (HOAs) are required to register with the state.

The state has public information. Depending on how your state is organized, some of this information should be available free or for a small fee.

I suggest you start here because you will find out:

1. Who is legally in charge/agent of service
2. If your HOA registration with the state is current
3. What forms are supposed to be filed annually.

Typically, you can find out this information at the website/page of the secretary of your state. There should be a business search where you can plug in the official name of your association.

You may only see the agent of service (person to whom all legal correspondence should be addressed) and the address to which the correspondence should be mailed. In this case you will have to file a request for the names of the officers. The information should also include the contact info of the officers who are usually, but not always board members.

If your HOA is truly dysfunctional, your HOA may not have filed current info but as far as the state is concerned the person on record is still responsible. This might be your management agency and it might also be the management agency your HOA previously employed. (As was our case) If this is the case, then you can get the previous management agency to write a letter so stating and this should result in state-issued correspondence to update the information.

Most states also require that nonprofits provide a record of who are the officers. This is a matter of public record--it is not private information. If this (officers) has changed but nothing has been filed, then as far as the state is concerned those people are still the official officers. These are the people you should contact.

In order to update this information and prevent our HOA (which we have moved away from) from being suspended, we went to small claims court for have the documents passed over to us. The board would not respond and we did take them to court in order to have the two documents filed and did have to contact our former management company. Some management companies will dump a client who is too troublesome. We went to court three times in less than six months and won all the cases so ours was truly dysfunctional. It still took another couple of years to get the board to file all the proper documents and resulted in a large payout from the insurance company and that only covered our legal fees.

In any case, some states provide all this information (agent of service, officers) online for free. This is where I suggest you begin.

If your HOA has not filed papers, you have an additional problem--late fees and possible suspension. In the case of a suspension, you'll need to file more forms and might need legal aid.

So although I am not a lawyer, I suggest you start at the state level and see who is, according to the state, legally responsible for the HOA and what the legal status (active, non-active, cancelled, suspended) you HOA is in and who are the listed and legal responsible officers.

TimB4 (Tennessee)
Posts: 21,059
Posted:
Bonnie,

Thanks for answering my question and thank you for being willing to serve in the running of your Association.

With only 20 units, if you don't get an answer to you questions and as Steve suggested, it may be fairly simple to knock on doors, introduce yourself and ask if your neighbor knows who is serving on the Board. Worst case is it may simply be that only that one individual is still serving on the Board and is trying their best to keep things going.
BonnieM7 (Tennessee)
Posts: 9
Posted:
Hey, guys: just an update.

I've spoken with our treasurer about my concerns. As you guys advised, I kept the content very factual and professional (no name calling or any personal attacks). However, despite my effort, she still perceived my conversation with her as personal. She even said via text "I don't appreciate you questioning my integrity". Oof.

I really don't know where to start with describing our conversation. The treasurer was very evasive to my questions, and provided answers to questions I did not ask. She's states she's very stressed, has never been questioned before, etc etc, and then referred me to the Vice President about concerns about our lack of meetings.

So I thanked her, and said I'd be in touch touch with the VP.

But THEN she replied to me immediately and said the President was in charge of meetings (even thought she JUST referred me to the VP). So I asked for his contact information, and she initially refused! The next morning she provided his email address, but no phone number.

There are other bits and pieces of the conversation that would just be too much to post.

Geez Louise, this is a mess. Down the rabbit hole I go.
JackE1 (Indiana)
Posts: 26
Posted:
Our monthly dues are $135. I honestly don't even know what, exactly, is covered by the fee. We don't have a gym or pool, so I'm guessing the fees are just for utilities, elevator maintenance, trash pickup, and our small amount of grounds-keeping on the grass around the building. The HOA doesn't have an office or any central location.

A chunk of the money should also be going into reserves to save for when the roof needs replacing, elevator components need replacing, parking lot needs resurfacing etc.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By BonnieM7 on 05/19/2014 12:30 PM

So I asked for his contact information, and she initially refused! The next morning she provided his email address, but no phone number.

Our Board members won't give out personal contact info for other Board members without their consent. The Association does maintain an e-mail address for each Director, so there is no need to give out personal e-mail addresses. It could have simply been that the individual wanted to check with the President to see if it was alright.

Sometimes, people just have a sour day and can take a friendly "hello" wrong. I suggest simply writing the Treasurer's response off (as I think you have done) and simply deal with one of the other board members.

It may have been a little frustrating, but at least it's moving forward.

Tim
JohnB26 (South Carolina)
Posts: 1,569
Posted:
$32000 per year for a 20 unit building

you are in fact underfunded

roof every 15-20

refacing/pointing every 20-30

painting every 7-10

?carpeting every 10-15?

asphault parking lot every 20-30 + periodic maintenance

the services YOU mentioned

INSURANCE

TAXES

etc etc

? did you think the structure was free ?

? maintenance free living ?

NOPE, you just pay OTHERS for the maintenance

if you don't like the BOD way, y'all can hire a management co. AND PAY THEM ALSO
BonnieM7 (Tennessee)
Posts: 9
Posted:
Quote:
Posted By JohnB26 on 05/21/2014 12:17 PM
$32000 per year for a 20 unit building

you are in fact underfunded

roof every 15-20

refacing/pointing every 20-30

painting every 7-10

?carpeting every 10-15?

asphault parking lot every 20-30 + periodic maintenance

the services YOU mentioned

INSURANCE

TAXES

etc etc

? did you think the structure was free ?

? maintenance free living ?

NOPE, you just pay OTHERS for the maintenance

if you don't like the BOD way, y'all can hire a management co. AND PAY THEM ALSO

John, no, I never thought or said the structure was free or free of maintenance costs. I just want to know what those expenses are. But thank you for your concern and comment.

BonnieM7 (Tennessee)
Posts: 9
Posted:
Quote:
Posted By TimB4 on 05/19/2014 3:44 PM
Posted By BonnieM7 on 05/19/2014 12:30 PM

So I asked for his contact information, and she initially refused! The next morning she provided his email address, but no phone number.


Our Board members won't give out personal contact info for other Board members without their consent. The Association does maintain an e-mail address for each Director, so there is no need to give out personal e-mail addresses. It could have simply been that the individual wanted to check with the President to see if it was alright.

Sometimes, people just have a sour day and can take a friendly "hello" wrong. I suggest simply writing the Treasurer's response off (as I think you have done) and simply deal with one of the other board members.

It may have been a little frustrating, but at least it's moving forward.

Tim

Yes, I think we could potentially be moving forward with positive results! I'm sure it will be an ongoing process for a bit, but something is better than nothing.
JohnB26 (South Carolina)
Posts: 1,569
Posted:
your "XYZ HOA, Inc." will be registered with the Tennessee Secretary of State

http://www.secstates.com/TN_Tennessee_Secretary_of_State_Corporation_Search/

you can get a copy of the 'Articles of Incorporation'

your HOA will have a 'registered agent' (or similar person)

send the agent a certified return receipt letter requesting 'financials' and 'corporate bylaws'

get a certified copy of your 'Covenants and Restrictions' from the Registrar of Deeds located at the County Seat ~ read same 5-10 times then REREAD IT CAREFULLY ~ THIS document is your contract with the other homeowners, NOT the corporate bylaws

the 'hierarchy' is:

ALL LAW OUTSIDE THE HOA - federal, state, county, city/local
Covenants & Restrictions
Tennessee not-for-profit corp. law (yes, it DOES exist)
Art. of Inc.
By-Laws
BOD resolutions (rules and regs)

BEST OF LUCK

CAVEAT EMPTOR
BonnieM7 (Tennessee)
Posts: 9
Posted:
Quote:
Posted By JohnB26 on 05/21/2014 12:42 PM
your "XYZ HOA, Inc." will be registered with the Tennessee Secretary of State

http://www.secstates.com/TN_Tennessee_Secretary_of_State_Corporation_Search/

you can get a copy of the 'Articles of Incorporation'

your HOA will have a 'registered agent' (or similar person)

send the agent a certified return receipt letter requesting 'financials' and 'corporate bylaws'

get a certified copy of your 'Covenants and Restrictions' from the Registrar of Deeds located at the County Seat ~ read same 5-10 times then REREAD IT CAREFULLY ~ THIS document is your contract with the other homeowners, NOT the corporate bylaws

the 'hierarchy' is:

ALL LAW OUTSIDE THE HOA - federal, state, county, city/local
Covenants & Restrictions
Tennessee not-for-profit corp. law (yes, it DOES exist)
Art. of Inc.
By-Laws
BOD resolutions (rules and regs)

BEST OF LUCK

CAVEAT EMPTOR

Awesome, thank you for the information!
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By JohnB26 on 05/21/2014 12:42 PM

the 'hierarchy' is:

ALL LAW OUTSIDE THE HOA - federal, state, county, city/local
Covenants & Restrictions
Tennessee not-for-profit corp. law (yes, it DOES exist)
Art. of Inc.
By-Laws
BOD resolutions (rules and regs)

That is a little bit off (as corporate law is part of, as John put it, all law outside of HOA).

A more accurate hierarchy is:

Applicable Federal Laws
Applicable Federal Regulations
Applicable State Laws (Property, contract, corporate (if incorporated), etc.)
Applicable State Regulations
Applicable County Codes
Applicable City Ordinances
Association CC&Rs
Association Articles of Incorporation (if incorporated - most Associations are)
Association Bylaws
Resolutions adopted by the Board (architectural guidelines, common area rules, etc.)

No lower document may be in conflict with a higher document. If it is, then the higher precedent document must be complied with. However, be sure to check the higher document carefully as many higher precedent documents may defer authority (control) to a lower precedent document. If control is deferred to the lower document, then even if there is a conflict, the lower document must be complied with. Typical ways of doing this are: "Except as otherwise provided in . . ." "To the extent the [document] expressly so provide . . . " "Unless the [document] so prescribe . . ." etc.

Additionally, being more restrictive is not necessarily a conflict. It will depend on the language used in each document.
PitA1
Posts: 222
Posted:
CORRECT



(formerly JohnB26)
PitA1
Posts: 222
Posted:
Resolutions adopted by the Board (architectural guidelines, common area rules, etc.)


architectural guidelines ~ guidelines as any actual restrictions against private property will be in the covenants

common area rules ~ rules as the covenants empower the BOD to govern common elements

we have now drawn and quartered the 'picked nit'

(formerly JohnB26)
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By PitA1 on 05/22/2014 2:48 PM

architectural guidelines ~ guidelines as any actual restrictions against private property will be in the covenants

Correct emphasis on the term guidelines.

Architectural guidelines are not really restrictions. They are guidelines to provide a standard for an approving authority (architectural committee, Board, PM, etc.), if such an authority is required by the CC&Rs, to utilize as a standard when approving or disapproving exterior changes. The process for approving such requests should be:

1) Does the request violate the CC&Rs?
2) Does the request fail to meet the architectural guidelines?
3) Does the request fail to meet any design theme in the development (example: colonial)?
4) Does the request impact neighbors (or are there complaints against the proposed request)?

If the answers to the above is no, then the request, imo, should be approved.
If an answer to 1, 2 or 3 is yes, then the request should be denied.
If an answer to 1, 2 & 3 is no but to #4 is yes then the Association needs to look at past precedence, try to work out a compromise and/or use their best judgment.

Yes, an argument can be made that they are a way of placing additional use restrictions on individual lots/units. However, an argument can also be made that the restriction is already in place (the need to obtain prior approval from the Association) and the guidelines simply provide standardization.
PitA1
Posts: 222
Posted:
excellent

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