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MjD1 (Massachusetts)
Posts: 2
Posted:
Bids were submitted for a landscape contract. One vendor asked a board member if his was the lowest bid. This board member told him he was out bid by X amount of dollars and then the board member accepted a new bid from this landscaper that was the lowest. Is this ethical on the side of the board member? Is it common practice? The board member is friends with the landscaper but there is no self interest involved
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By MjD1 on 03/31/2014 2:16 PM

Is this ethical on the side of the board member?

No. However, what is ethical isn't always illegal.

Quote:
Posted By MjD1 on 03/31/2014 2:16 PM

Is it common practice?

Not in my Association.

However, the Board could to go to any contractor that they liked and try to negotiate a better price by saying "we can get it for that price from other vendors". It's not very ethical toward the other vedors, but this does happen often in business unless it's a blind bid.

If you have proof this occurred, it should be brought up to the Board. If you don't have proof, it will become a I say, you say argument and it's likely not worth the effort.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Lowest bids do not always win. It's quality over quantity in some cases. It's important to make sure the contractor is going to do what is needed and not knock off services to save money. I've gone through hiring new landscapers. They are not created equal nor should be based on price. I generally gave a range of what we are looking for to bidders. Which was 2100 to 2500 a month. Also included when the contract started and what we needed done.

I don't see anything wrong with the board member telling his friend this information as long as that friend understands that lowest bid does not win. I'd also worry with low bidders wanting to then nickel and dime the contract to death raising costs in the end. Things like you want us to cut the bushes or blow leaves from certain areas? We will tack on an extra $100 for that. Watch out for that kind of behavior from contractors and don't fall for it unless it is reasonable and above normal request agreed upon.

Former HOA President
EricH8 (Virginia)
Posts: 116
Posted:
Before the bidding started, the rules should have been made clear if this was an open or sealed bidding process. If one bidder was given an advantage, there was an ethics violation.

From the CAI's Model Code of Ethics for Community Association Board Members:
Board members should not:
Reveal confidential information provided by contractors or share information with those bidding for association contracts unless specifically authorized by the board.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By MelissaP1 on 03/31/2014 2:36 PM

I don't see anything wrong with the board member telling his friend this information as long as that friend understands that lowest bid does not win.

Boy I do. It creates a disadvantage to other contractors. Additionally, bids may include non-disclosure clauses.

Granted, the lowest bid doesn't always win but it often wins and disclosing any bid information before the contract is awarded is, at the least, unethical. If it were the federal government, and perhaps some State governments, it not only would be unethical but could be criminal under the Economic Espionage Act of 1996(yep, it's an extreme but good to illustrate a point).

Now if it was made known that all bids would be published to all other vendors, that would be a different issue.
CarolR11 (Colorado)
Posts: 2,563
Posted:
Welcome to the forum, MjD1.

Are you on the Board? How many directors are there?

How in the world does one director have the authority to "accept" a bid? Don't your governing documents or state laws say that the Board as a whole must vote on which bid to accept? Or perhaps you mean the vendor gave a new bid to his director buddy or in turn gave it to the board?

Nice quotation, Eric. And in addition, board discussions about bids often are confidential. And in my HOA on our board, no director may speak to contractors or prospective contractors outside of board meetings about anything. It's against our Code of Ethics. Our Prop. Mgr. directs our vendors and in HOAs without PM's, direction of vendors and bid gathering should be assigned to only one director, often the president.

Finally, I do think it's a conflict of interest to direct business to one's relatives or friends. At best, it's called cronyism.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Let's not make a "federal case" out of this... One board member's friend bidding doesn't mean much. I am of the opinion of the situation being "Hey you have a lawncare company and we are taking bids on the contract in our HOA. Would you like to bid? Here is the price range we are looking for and the terms. You think you can beat it then offer that in your bid. I can't guarantee you get my vote, but you will be considered with the best 3 bidders for the contract".

Any contractor knows that lowest bid does not win and even having an "in" doesn't make it happen. No matter how much "inside" information one may get. There are still other board members and members to weigh in on the vote. One board member vote and one that they may even excuse themselves from doesn't add up to much.

The proper bidding process eliminates the "friend in" deal. We always took bids from anyone even if we knew them, related to them, or even was a member. We were up front about the 3 bid process and no guarantees made. The only advantage they truly got was knowing there was a contract open to be bid on and knowing what we paid out. If they were a member, they should already have access to knowing that information.

I got rid of a lawncare person in our HOA that lived in our HOA and mowed our lawns for 5 years. He was the former president's drug supplier and was a HOA member. Everyone knew the guy. There was just so many complaints whispered in my ear that I made his contract open with him getting first bid as the incumbent. So that can prove that even someone with the contract, a member, friends of the board (including myself), and lowest bidder can lose the bid.


Former HOA President
TimB4 (Tennessee)
Posts: 21,059
Posted:
Melissa,

The situation was, as explained by the OP:

Director - "Hey, would you like to bid?"
Contractor - "Yes" Bid submitted by contractor and accepted by Association.
Director - "Hey, the bid you provided was actually higher then others, here is what the lowest bid is, do you want me to tear up your bid and have me accept a new one?"
Contractor - "Yes, please" old bid torn up and new bid submitted.

If this same conversation didn't occur with all other contractors, then that Director was indeed being unethical.
MjD1 (Massachusetts)
Posts: 2
Posted:
Thank you for the welcome! this forum has been a wealth of information! and thank you for the responses to my post.
I am a new board member. We are currently a board of 4 members. The 5th member just recently resigned upon sale of his property. (which creates a huge problem!)
The contract has not been awarded. It will be voted on in a few days. We got 4 bids and one of the bids was $2,000 below other bids and came with fantastic glowing reviews and recommendations. Clearly looked like a winner, however the current holder of the contract asked a board member what was the lowest bid. The Board member told him and then this landscaper re submitted his bid to the board member (not the management company!) undercutting the other by $50 particular bidder.
We are a small HOA (30 units) with a property management company. I am sure it was not determined beforehand that is was a blind or open bid but the property management company sent out the request for bids. The member that disclosed the lower bid feels that he did no wrong. As a new board member, I was not sure if this was a common practice. Does not seem ethical to me on the part of the bidder or the board member.
TimB4 (Tennessee)
Posts: 21,059
Posted:
MJ,

My recommendation is to take time to actually go visit the properties the contractor provided as references. This way you can get an idea of what the work will actually look like. When we had our last bid on common area landscape maintenance, the visiting of the other properties actually had us change our mind on who we were looking at getting.
CarolR11 (Colorado)
Posts: 2,563
Posted:
Kudos for being willing to serve, MjDi. Here is Eric's citation again, "From the CAI's Model Code of Ethics for Community Association Board Members:
'Board members should not: Reveal confidential information provided by contractors or share information with those bidding for association contracts unless specifically authorized by the board.'"

Your fellow director acted unethically at best. So, did the vendor by going around your PM. For that reason alone, I'd not want this landscaper as a vendor at my HIA. Too much sleaze factor for my taste.

The CAI is the Community Association Institute and they offer all kinds of advice to HOA members. Kinda pricey to join, but some find their membership in it valuable.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
My question is: Does his new lower bid option make him the top candidate now? Was he already the incumbent already? Our lawncare guy did something similar. He tried to up his contract when it came up for renewal. When he found out that we had lower bids, he changed his tune a bit. The information is open to all members and I discussed it at the open meetings. This situation he couldn't help but know the bid prices as he is a member and has a right to it. Does that then make that situation unethical? He didn't win the bid.

Decide amongst yourselves who is the best bid. Present it at the open meeting for feedback from the general membership. Even though they may not have the final vote on the deal, they will provide ALOT of valuable feedback to consider. They may know something or want some additional service not being offered now. Great time to hear back what the members may want in a contract before the final decision. Status quo changes...

I don't see this guy doing anything wrong as no board member is a "professional". They are volunteers. Don't expect too much as you are dealing with people who's only requirement to be a board member is they pay their dues and people voted them in. Did you want to punish them? Remove them from being able to vote on the contract if their vote has that much weight.

Former HOA President
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By MelissaP1 on 03/31/2014 4:09 PM

The information is open to all members and I discussed it at the open meetings. This situation he couldn't help but know the bid prices as he is a member and has a right to it. Does that then make that situation unethical? He didn't win the bid.

If that is the way your Association runs, then that is the way it works for your Association.

If this is done after the receipt of bids are closed, then no, it would not be unethical. However, if the bids are open for inspection prior to the deadline to file bids, then yes, in my opinion, this would be unethical. However, if that is the way your Association runs your bidding process, so be it.

Our State Statutes allows us to withhold contracts that are under negotiation and that is what we have chosen to do. The names of all bidders are part of the open meeting minutes and who the contract was awarded to is identified, but the bid amounts themselves are only part of the executive session minutes. Once the contract is awarded, the contract itself is part of the records that the member has access to.
CarolR11 (Colorado)
Posts: 2,563
Posted:
Our HOA handles bids the same way Tim's in VA does and we are permitted to by CA state law. We sometimes interview prospective vendors and do that in executive session too.

We invite Owner feedback at open meetings and asked if they had any ideas for improving landscaping or custodial work--two vendors we changed within the past month. There is no need to discuss the specific bids and pluses & minuses of each in Owners' presence.

What is the law in Alabama, Melissa?

I don't know if Mass. law requires or permits contracts in formation to be discussed in an open meeting or not.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
MJ

Asking for and evaluating bids does mean the lowest is the one that must be accepted. You said the best quality was $2,000 higher now an inferior bid has come in at $500 less. The question is the $500 lower bid (inside information or not) the best or only the lowest?

By your description it is only the lowest bid, not the best.

Fellow BOD members. Yes we have a bid $500 less then the one we liked. Remember we rejected this original bid as it was not a top quality presention/bid. Are we now willing to accept it as it is simply cheaper?

The bitterness of poor quality remains long after the sweetness of low price is forgotten” – Benjamin Franklin
CarolR11 (Colorado)
Posts: 2,563
Posted:
John C & Melissa, MjD, in his/her 2nd post, stated that the sleazy vendor was their current landscaper. So, unless I'm mistaken, the Board knows the work already.

You know, MjD? With 30 units and a PM, you may only need a board of three. But would your governing docs, probably your bylaws permit it??

JanetB2 (Colorado)
Posts: 4,219
Posted:
Hi MjD1:

We would like to welcome to a new member to our discussion group!!!

In the past after working in Construction type business and helping prepare multi-million dollar bids. Generally the best method in a bid process is to have the various companies submit “sealed bids” by X date to the Corporation (which BTW most associations are “Non Profit Corporations). The reason for this process is to remove the underhanded actions you described in your Original Post where someone can give information to a friend.

BTW ... The Board does not need to accept the lowest bid. The lowest is not necessarily the BEST after the board checks the reviews, quality of work, insurance specifications, etc.
AnnH6 (Florida)
Posts: 27
Posted:
1. Yes, it is unethical to tell a buddy how low they need to go on a bid so as to undercut the other bidders.
2. The board member who is "buddies" with the bidder should recuse himself/herself from the vote or decision. Otherwise it is a conflict of interest.
3. Cheap isn't better. Quality should be priority #1.
AnnH6 (Florida)
Posts: 27
Posted:
Also, best tip is to ask for references and go see the vendor's work at other sites if possible. Looking at how the landscaping is being handled on other commercial properties (preferably with the same size as yours) will speak volumes as to the skill and work ethic of the vendor.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Just wanted to add to NEVER EVER sign a contract for more than a year. Even if they offer the consecutive years at a lower price. Consider the first year an "evaluation" year of your contractor. They do good work, then they are kept as one of the 3 bidders. That is the method I used. Doesn't mean the current contractor won't be given a fair shot or even be granted a raise the next go around. It's just a good competitive business practice and a way to keep costs manageable. It helps with budget planning for the next year knowing the forecasted pricing range.

Keep in mind that areas such as some service agreements like cable or security systems don't operate sometimes on the yearly change plan. However, contractors including management companies this set up does work better with every year being subject to submitting bids. It allows them to change their methods, grant a raise, or leave the contract without penalty. A good lawn care person could use a cost of living raise every once and awhile. The yearly renewal method of open bids may help that out.

Former HOA President
TimB4 (Tennessee)
Posts: 21,059
Posted:
OR go ahead and sign a multi-year contract with a termination clause that can be utilized by the contractor or Association with x days notice after the first year.
LarryB13 (Arizona)
Posts: 4,099
Posted:
OMG! Are you people serious? All they are trying to do is get someone to cut the grass. They are not taking bids for the prime contract on the space shuttle. The parties involved are a podunk HOA and some poor slob with a lawn mower.

As a Captain of Industry I can safely say that those of us in Corporate America view HOA's and most other non-profits as boils on the butt. Real corporations waste no time on taking sealed bids, especially for mowing the grass. We normally would not even hire anyone but an employee for work that must be done repeatedly. In this case, we would have purchased the tools required and hired an employee to use them if there was no one available already on staff. Contractors have a habit of not showing up when scheduled and doing the least amount of work they can get away with. Employees show up or they lose their job and they do the work as we direct them to our satisfaction. And it costs us less. Depending on the size of the corporation, we normally would not deal with a contract to maintain our facilities at the board level; this would be handled by someone in middle management.

BTW, in the real corporate world we often play one vendor against another. That's just part of doing business. Since there is no legal requirement to accept sealed bids or to hire the lowest bidder, I see nothing wrong with telling one vendor that others bid the job at a lower price. If he chooses to lower his bid it only proves that his original bid was bloated in the first place.

MikeS1
Posts: 521
Posted:
Our landscape contract is in the 70K range and I've only been an advocate of sealed bids because our PM has a lot of old relationships with some of the contractors, which is to be expected. I have seen our old Board and PM play the contracts against each other, which IMO is not short of sleazy. Maybe that's big business, but I don't like it. I know for a fact that the pm and board have played the vendors, gone back and beat them up on price, saying that they got another lower bid when they had no intention of going with the low bidder. There is no free lunch and I've seen where the contractor has dropped his price and then came back in order to try to make up it up on other items. Personally, I like the sealed bids.
MikeS1
Posts: 521
Posted:
Our landscape contract is in the 70K range and I've only been an advocate of sealed bids because our PM has a lot of old relationships with some of the contractors, which is to be expected. I have seen our old Board and PM play the contracts against each other, which IMO is not short of sleazy. Maybe that's big business, but I don't like it. I know for a fact that the pm and board have played the vendors, gone back and beat them up on price, saying that they got another lower bid when they had no intention of going with the low bidder. There is no free lunch and I've seen where the contractor has dropped his price and then came back in order to try to make up it up on other items. Personally, I like the sealed bids.
CarolR11 (Colorado)
Posts: 2,563
Posted:
Say, Larry, your opinion that MjD1's HOA is a "podunk" operation, it means a lot to him and his follow homeowners. How 'bout a little respect towards someone who's trying to learn? MjD1's HOA's size & complexity probably means it has a smallish budget and the board no doubt needs to carefully watch expenditures.

And some HOAs have fairly substantial contracts. Our custodial contract, for instance, was $200,000 a year for our twin 25 story high-rises with 3 levels of underground parking and lots of interior & exterior common area amenities. We just approved a new contract that's saving us $24,000 annually. Our PM solicits the bids; our board approves the contracts. And you bet our HOA attorney is reviewing it right now to make sure our HOA is protected.

My point, Larry, is that big & complex or small & with few components or amenities, HOA boards of directors--volunteers with no fancy salaries or perks--need to do their best for their fellow homeowners.

JonD1
Posts: 2,350
Posted:
Quote:
Posted By LarryB13 on 04/01/2014 12:30 PM
OMG! Are you people serious? All they are trying to do is get someone to cut the grass. They are not taking bids for the prime contract on the space shuttle. The parties involved are a podunk HOA and some poor slob with a lawn mower.

As a Captain of Industry I can safely say that those of us in Corporate America view HOA's and most other non-profits as boils on the butt. Real corporations waste no time on taking sealed bids, especially for mowing the grass. We normally would not even hire anyone but an employee for work that must be done repeatedly. In this case, we would have purchased the tools required and hired an employee to use them if there was no one available already on staff. Contractors have a habit of not showing up when scheduled and doing the least amount of work they can get away with. Employees show up or they lose their job and they do the work as we direct them to our satisfaction. And it costs us less. Depending on the size of the corporation, we normally would not deal with a contract to maintain our facilities at the board level; this would be handled by someone in middle management.

BTW, in the real corporate world we often play one vendor against another. That's just part of doing business. Since there is no legal requirement to accept sealed bids or to hire the lowest bidder, I see nothing wrong with telling one vendor that others bid the job at a lower price. If he chooses to lower his bid it only proves that his original bid was bloated in the first place.


Hopefully Larry your comments reflect an April Fool's joke.
DavidW5 (North Carolina)
Posts: 565
Posted:
Regardless of whether this practice is legal or ethical, if your association get the reputation for doing this you may find many contractors reluctant or outright unwilling to submit bids. It costs a company time and effort to prepare a bid. They are entitled to be treated fairly.
AnnH6 (Florida)
Posts: 27
Posted:
I thought Larry's example was a great one and certainly a hoot for me to read because that is exactly what my employer did. They used the Plant Ops guys to do the landscaping for a number of years, provided the tools, and paid these guys to "mow the grass" and "trim the bushes". What happened? The entire grounds looked like crap after just a few years. Why? Because the Plant Ops guys had no clue as to how to do anything but mow the grass and trim a few bushes. So the company finally hired a commercial landscaper and after 12 or 18 months, things are starting to look a little better. Unfortunately, some landscaping does not recover as quickly.
KellyM3 (North Carolina)
Posts: 2,239
Posted:
It's not illegal but it's very very bad governing policy.

A lower-bidder gives a good price, in good-faith, to serve your community. Everyone in the transaction feels a bit of a win-win.

A higher-bidder, getting a second chance, is simply getting the work if they can undercut the lower bidder. You don't achieve the win-win.

Your board member undercut an honest bidding process and his friend's bid should be rejected outright or the other vendors be allowed to counter-offer. You're better off not getting multiple bids if the end result is a preferred vendor is given advantageous information.

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