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FoxG (Florida)
Posts: 17
Posted:
Question:
May a board of directors (of a Florida HOA) offer “alternate arrangements” to homeowners for payment of annual dues? ...Or for past delinquent dues?

Our latest invoice for 2014 annual dues included the following note: “The annual assessment for 2014 of $230 is due by January 1, 2014 and will be considered late after January 31, 2014. If payment of your dues by this date will represent a hardship, please contact us to discuss an alternate payment arrangement.”

Additionally, we have several homeowners which have not paid dues in up to 4 years. Our BOD recently sent a collection notice to the delinquent owners stating “if you cannot make the payment for past dues in full, please contact us to discuss an alternate payment arrangement”.

Our HOA By-Laws state the following regarding collection of annual dues:

Section 2. Duties of the Board of Directors. It shall be the duty of the Board of Directors to:
(1) Fix the amount of the annual assessment against each Lot at least thirty (30) days in advance of each annual assessment period;
(2) Send written notice of each assessment to every Owner subject thereto at least thirty (30) days in advance of each annual assessment period; and
(3) Foreclose the lien against any property for which assessments are not paid within thirty (30) days after due date and/or to bring an action at law against the owner personally obligated to pay the

ASSESSMENTS
Each member is obligated to pay to the Association annual and special assessments which are secured by a continuing lien upon the property against which the assessment is made. Any assessments which are not paid when due shall be delinquent. If the assessment is not paid within thirty (30) days after the due date, the assessment shall bear interest from the date of delinquency at the rate of six percent (6%) per annum, and the Association may bring an action at law against the owner personally obligated to pay the same or foreclose the lien against the property, and interest, costs, and reasonable attorneys’ fees of any such action shall be added to the amount of such assessment. No Owner may waive or otherwise escape liability for the assessments provided for herein by nonuse of the Common Area or abandonment of his Lot.
KellyM3 (North Carolina)
Posts: 2,239
Posted:
FoxG,

Your HOA's policy is one of flexibility on how to pay delinquent dues, not making dues payments optional. I see no problem w/ hardship arrangements but not payment waivers. It's a good-faith effort before taking the legal route to foreclose for dues.
FoxG (Florida)
Posts: 17
Posted:
Do all offers need to be applied equally to all members...If they offer one member a quarterly payment plan, are they not obligated to offer the same plan to everyone?

Also...The board is offering these individual alternate payment arrangements following discussions by email (presumably including a quorum of board members) without holding an open board meeting. Does the Florida statute requiring that all meetings involving a quorum of board members be open to all members and properly announced apply to this issue? May any HOA business be conducted and/or decisions be made by the members of the board by privately emailing each other?
TimB4 (Tennessee)
Posts: 21,059
Posted:
Fox,

We have entered into payment plans with various members.
Every member's situation is unique. Therefore, it's not always necessary to offer the same plan to every member. However, if the Association is entering into payment plans with one, they should be willing to enter into payment plans with all.

I remember one year for two different members who were way behind, I lobbied for a deal that waived all unpaid charges providing the members paid all past due assessments plus all the remaining assessments for the rest of the year by a certain date. It worked well and both members accepted that deal.
FoxG (Florida)
Posts: 17
Posted:
Would you not have to waive the late fees for everyone? …And allow everyone to pay installments. We have 44 homes…so quarterly payments could result in a maximum of 176 payments. What is then to prevent members from making monthly payments?, which could result in up to 528 checks coming in constantly.

Also, what are your thoughts about the board discussing and approving these payment plans during private email meetings, rather than in open pre-announced board meetings?
TimB4 (Tennessee)
Posts: 21,059
Posted:
Fox,

Our Association actually does use monthly payments. Some pay the whole year up front, some pay every two months, some pay quarterly, most pay monthly.

What prevents members from taking advantage of the Boards kindness? That would be a written policy on how assessments are handled. Additionally, don't advertise your kindness. For example:

Our Board has authorized the Treasurer to waive up to three months of charges without Board approval. As Treasurer, I waive everyone's first late fee but do so only if they bring the account current when the next payment is due. I then base waiving additional fees on payment history (which I have access to).

The member always has the option of requesting that the Board waives the charges. This is in our written policy and I remind members who are more than 3 months behind of this option when I notify them of the agenda item to escalate collection efforts (i.e. turn it over to the attorney). To date, no member has approached the Board for the collection.

As an FYI: here is the language blurb we use in our first notice, it seems to be helpful in setting the tone of any future letters:

There are many reasons why your account balance could be incorrect, including an error on our part. We ask that you please check your records to determine if you have made the payment. If your records do indicate that you have paid these assessments, please contact me and arrange to provide a copy of proof of payment.

TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By FoxG on 12/04/2013 2:42 PM

Also, what are your thoughts about the board discussing and approving these payment plans during private email meetings, rather than in open pre-announced board meetings?

Depends on the situation.

Typically, delinquent accounts would qualify for executive session.
Typically, executive session must be entered from and return into an open meeting.

If the issue can't wait for a meeting, then I think it would be ok to use e-mail and handle it as an action without a meeting. However, if it can wait and the Board simply doesn't want to meet in person or deal with the potential drama of a meeting with the owner over the issue, I believe that the Board would be in violation of any open meeting laws the State may have.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Oh, BTW (to expand on an earlier comment), we have 130 lots. We used to contract for bookkeeping services but in order to fund some projects, I agreed to absorb the bookkeeping duties for two years. You just get into a routine for dealing with monthly assessment payments.

If you want to allow monthly payments but are concerned over the workload, consider hiring an independent contractor for collecting, tracking and depositing assessment payments. Some Banks also offer this service but I've found them more expensive than using an independent contractor. When we were contracting out the services, we were paying $350 a month.
AnnH5 (Florida)
Posts: 304
Posted:
Yes, the Board can offer alternative payment plans. However, if they choose to do so, a part of the agreement should be that the deal is off if the homeowner misses a payment. Otherwise, you could have a homeowner play around for a lot longer (ie oops I missed a payment last month, here is a payment for this month, oops next month I am short again).

One thing every Board should have is a uniform collection procedure and a uniform process for alternative payment plans. That keeps it fair to all homeowners.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
FOX

What are you looking for?

Are you wanting to look over the shoulder of and/or approve all payments plans the BOD strikes? Are you saying you think your BOD offers deals to some favorites? Are you saying you think your BOD is cheating some homeowners?

I think your concerns/beliefs run deeper then proper BOD procedure.

FoxG (Florida)
Posts: 17
Posted:
Our BOD has a history of selective enforcement regarding dues collection. They had gone for many years allowing several owners to remain years delinquent with no consequence. Even some board members were up to a year late paying dues. In 2007 there were two homeowners that sent notice to the board that they would not pay until the board took control of the dues collection issue. The board responded by immediately turning those two owners over to a collection attorney and caused them to pay over $260 in additional fees. Since then, the board has allowed over half of the homeowners to go up to four years without paying dues. At one point we had over $15,000 in uncollected dues. The same board has not held open board meetings or provided income and expense reports since 2006. A recent election re-elected most of the previous board members to the board. I believe that this new effort to offer easier payment opportunities is simply a way to further soften collection effort that has been virtually non-existent for almost seven years.

…There it is JohnC46…I look forward to see how you will defend the my BOD and their CAM after hearing the whole ugly truth. I say this because my BOD and CAM seem to be doing everything they can think of to circumvent the By-Laws and the FL statutes…and every time I ask for advice from this forum, it seems that everyone here offers nothing but unconditional defense for their every violation of the FL statutes and By-laws. Yoyu seem to have trouble admitting that some BODs and CAMs have serious problems. No bad it seems to be there is awalys a good excuse for their failures.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Collection reports are usually kept between the board and the person that owes. Each situation is different. I know of no collection issue that is the same. The reasons of which are private. The HOA may reveal how much overall is owed but not reveal each individual account. It would call into vigilantism to know your neighbor owed. ONLY the HOA board can decide to pursue the collection options. Which are to lien or foreclose.

We had a 6 month we liened policy put into place. We paid monthly. Annually could be harder. Liens could be placed for years. They would include the accumulating dues owed, late fes, interest, and legal costs of filing the lien. One can not sale their home until paid.

Foreclosure is NOT a money making option. This has been discussed many times here. It is a STOP THE BLEEDING method ONLY. The HOA really does not want to own the property. Better to wait for new owners.

It also could be the HOA can not afford to pay the filing and court costs for collections. A foreclosure can cost about $1K. Is that worth pursuing on a $250 amount owed? A lien is a few hundred dollars in some cases. So must have a breaking point when collection is worth it. Seems 3 to 4 years of back dues may only be the breaking point to file a foreclosure in your case. A foreclosure does stop as soon as it is paid. However, that is after the HOA puts out the money to collect first.

Former HOA President
FoxG (Florida)
Posts: 17
Posted:
The Florida statutes (720.303) require HOAs to provide all members with access to the records only excluding private information such as bank account and ID numbers and attorney/client protected info. The FL statutes do not exclude sharing collection account collection information…Meaning that the FL statutes do give homeowners the right to know the collection details of other members HOA fees. Also, is seems that the collection decisions made by the BOD should be considered HOA business and thus be subject to the open, pre-announced meetings rule. The BOD should not have the power to waive one member’s late fees while not waiving another member’s late fees…would this not be selective enforcement of the dues collection rules in the By-Laws?
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Fox

You original question was:

May a board of directors (of a Florida HOA) offer “alternate arrangements” to homeowners for payment of annual dues? ...Or for past delinquent dues?

Many of said we believe a BOD can do such.

I later questioned you as the what your real issues are meaning I believed they were "more" then your original question implied. You answered and it seems there are more problems. I am not going to defend your BOD. Some BOD's do need to be slapped up alongside their heads.

Your question now seems to be if they can offer alternate arrangements, must they reveal the details of such. Details like names, addresses, amounts, terms, etc.?

I have no idea what FL says but I am one of the few on here that believes in listing it all. I have been told many consider that shaming and do not believe in it, but so be it. I say fellow owners have the right to see it all. The good, the bad, and the ugly.

I do say that if a BOD is operating within the law, the Covenants, the Bylaws, etc. then whether one personally likes it or not, does not matter. They are operating properly. If one does not like it, then change it. This is not being a BOD apologist but it is being a realist.

FoxG (Florida)
Posts: 17
Posted:
JohnC46,
You are correct concerning the intent of my question. My problem is that most of my neighbors are happy with the board because they are unlikely to enforce collection on most members. It is clearly unfair (and likely illegal) that dues payment is strictly enforced on only 20% of our members.

Our CAM complies with records requests only because he knows that some members will report him to FL DBPR if he does not. Therefore, I receive regular updates of the delinquent list, which I have regularly posted on a blog since 2010. But this has had little or no effect on the BOD’s behavior or on the delinquent members. The “alternate arrangements” line was a new addition to the annual dues invoice that I believe is just a new way to forgive delinquency rather than to decrease it.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Fox,

I am having a problem understanding how or why homeowners cannot afford to pay $230 once a year. Either this is a trailer park deep in the swamps populated by the totally destitute or there is some other reason for the non-payment.

My first guess is that a few owners decided not to pay after discovering that the board would not pursue any sort of aggressive collection. They are essentially spitting in the face of the board and all the other owners. Making offers for payment plans will not result in collecting any past due amounts as these offending owners have no intention of paying.

Begging non-payers for payment will result in collecting nothing. I do not especially like the lawsuit and/or foreclosure route but if the board tackles the biggest offenders with a team of lawyers and buries them in legal fees, the hearts and minds of the others will surely follow.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
FOX

Nothing personal but quite often it is easy to see when someone is asking a question but their issue is not really the question, as was yours. If you have been blogging about it for 4 years why now be asking questions? Meaning you made up your mind 4 years ago.

Asking for advice is good, but asking others to confirm what one has already done is not asking for advice. It is asking for agreement/approval of what they have already done.

FoxG (Florida)
Posts: 17
Posted:
JohnC46,
What is so horrible about seeking confirmation and moral support from 3rd party CAM and/or BOD experts for my situation? My BOD and a series of their CAMs have violated our By-laws and the FL Statutes regarding several issues for many years. My purpose here is indeed to receive support and confirmation that what they are doing is indeed wrong. I’m not necessarily seeking any approval for my actions in airing my HOAs problems on a blog, but the lack of any real enforcement mechanisms in FL left me feeling that there were no other effective options. Those of you from Florida realize that the homeowner has little recourse here to defend against an abusive BOD and CAM. My situation is also odd in that I am a member seeking a stronger adherence to the governing documents and state statutes than my BOD and CAM are providing…It is usually the other way around.

LarryB13,
There are 44 homes here on one to four acre lots with approximately 2000 square foot homes ranging in value from 230K to 280K. Ninety-seven percent of our owners have at least one college degree (both spouses). We have 4 attorneys, 7 to 10 high-level government agency administrators, 2 university professors, ,school administators, several commercial professionals, and several business owners. The majority of our members lacking higher educations are on the BOD. Go Figure.
AnnH5 (Florida)
Posts: 304
Posted:
Quote:
Posted By FoxG on 12/05/2013 3:26 PM
JohnC46,
What is so horrible about seeking confirmation and moral support from 3rd party CAM and/or BOD experts for my situation? My BOD and a series of their CAMs have violated our By-laws and the FL Statutes regarding several issues for many years. My purpose here is indeed to receive support and confirmation that what they are doing is indeed wrong. I’m not necessarily seeking any approval for my actions in airing my HOAs problems on a blog, but the lack of any real enforcement mechanisms in FL left me feeling that there were no other effective options. Those of you from Florida realize that the homeowner has little recourse here to defend against an abusive BOD and CAM. My situation is also odd in that I am a member seeking a stronger adherence to the governing documents and state statutes than my BOD and CAM are providing…It is usually the other way around.

LarryB13,
There are 44 homes here on one to four acre lots with approximately 2000 square foot homes ranging in value from 230K to 280K. Ninety-seven percent of our owners have at least one college degree (both spouses). We have 4 attorneys, 7 to 10 high-level government agency administrators, 2 university professors, ,school administators, several commercial professionals, and several business owners. The majority of our members lacking higher educations are on the BOD. Go Figure.

I agree that there is the propensity for HOA Boards in Florida to become shady in spite of the "Sunshine State Laws". In any case, yes, it is a Board's fiduciary duty to collect assessments. 44 lots x $230 annually = $10,120. I guess my question is what does your HOA do with such a small amount of money? I can't imagine your HOA has enough to pay an attorney for collections.
FoxG (Florida)
Posts: 17
Posted:
No entity in Florida enforces any HOA laws, including sunshine laws. All HOA disputes go to mediation and then to court only if unresolved in mediation. Only DBPR enforces any HOA laws…and only those broken by CAMs. Bad BODs generally remain totally untouchable.

Upkeep of our 0.6 mile of roadway is the main use of the dues money.

Do collection attorneys not pass all their collection costs to the homeowner?
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By FoxG on 12/05/2013 5:53 PM

Do collection attorneys not pass all their collection costs to the homeowner?

Yes and no.

The Attorney may insist that the Association pays for legal fees up front and those costs will then be added to the amount being collected from the owner in order to reimburse the Association for costs of collection.

The Attorney may simply take the case on contingency.

It depends on the attorney, the relationship they have with the Association and the strength of the case.

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