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JeffR7 (California)
Posts: 251
Posted:
I am wondering what a board can do when there is a complain from one owner about noise coming from an upstairs neighbor. The neighbor has already approached the one above but didn't get anywhere. Noise is coming from 'normal' activities like walking around, loud talking, moving furniture, accidentally dropping items, etc. The problems is that it happens at all hours. It usually starts at 5-6am and goes on until past midnight.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Jeff,

There have been similar threads to this in the past on this forum.

Is it just one downstairs unit complaining or are there several? Does your declaration require carpeting upstairs? Has the upstairs unit replaced the carpeting with some sort of harder surface?

If you have just one complaining unit and there is nothing unusual about the flooring, you just may be dealing with an over-sensitive owner. The activities from above you described are normal and expected, so unless the guy on the second floor sneaked in with a batch laminate flooring there may not be a whole lot the association can do for the complainer.

One suggestion would be to allow the downstairs unit to bring in a contractor to install ceiling insulation. The original builder may have cut corners by omitting any sort of sound barriers between units. By "allow," I mean at their own expense. Insulation in the ceiling should reduce the amount of sound transmitted from upstairs.

JeffR7 (California)
Posts: 251
Posted:
The association regulations allow hardwood floors and the unit above has laminate installed with a cork sound protection. For the longest time the board kept saying that this is normal and refused to intervene. Over the past few weeks I spent some time in the unit to witness the situation and I can agree - it's bad. It's not just an imagination. Complains come from only one unit because it's one unit directly below the other.

LarryB13 (Arizona)
Posts: 4,099
Posted:
From previous threads on this topic, cork does not seem to be up to the job of suppressing noise.

You've got a mess on your hands if the upstairs floor was installed as approved or permitted. Through no fault of their own, the downstairs unit is now suffering.

You've got some tough choices to make but my feeling is that the upstairs unit is the cause of the problem and should be the one to shoulder the costs of fixing it.

Yeah, I understand that the guy upstairs relied on promises made by others. He may have a breach of warranty claim against the seller and installer of the laminate floor but it is unlikely that he will pursue that avenue unless the association leans on him.

JohnB26 (South Carolina)
Posts: 1,569
Posted:
what no-one wants to hear, but true none-the-less:

the structure itself is absolute garbage

it DOES meet minimum code, but is not in the samr universe as 'best practice'

live with it or move out
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By JeffR7 on 11/18/2013 11:38 PM
The association regulations allow hardwood floors and the unit above has laminate installed with a cork sound protection. For the longest time the board kept saying that this is normal and refused to intervene. Over the past few weeks I spent some time in the unit to witness the situation and I can agree - it's bad. It's not just an imagination. Complains come from only one unit because it's one unit directly below the other.


Now I go into the same unit and I say that noise is not bad. Also did we not know there was an upstairs not and there would be "some" noise. Dose not how much noise become subjective?

Like the person that moves next to an airport then complains about the airport noise.

Did you not know dummy?

JeffR7 (California)
Posts: 251
Posted:
JohnC, thanks for the attack and your absolutely useless response. If you got nothing to add to a conversation just skip it all together. There are no points for the highest number of posts.

For the rest of you, those that are extremely helpful. Have you had any experience with acoustics testing in units? Our CC&Rs clearly state that the sound insulation need to meet a certain rating. Would this be something that our board may consider?
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By JeffR7 on 11/19/2013 5:35 PM
JohnC, thanks for the attack and your absolutely useless response. If you got nothing to add to a conversation just skip it all together. There are no points for the highest number of posts.

For the rest of you, those that are extremely helpful. Have you had any experience with acoustics testing in units? Our CC&Rs clearly state that the sound insulation need to meet a certain rating. Would this be something that our board may consider?

The did not you know dummy was not aimed at you personally, thus not what I would call an attack.

It was aimed at people that move into a situation like units above, close to a main road, close to an airport, etc. then complain about the noise as in like did you not know they were there? Is that not the definition of a dummy or at least naïve?

Like fool me once, shame on you. Fool me twice, shame on me.

TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By JeffR7 on 11/19/2013 5:35 PM

There are no points for the highest number of posts.

There goes another dream ruined. I as sure I had read you got a prize after 5,000 posts
LarryB13 (Arizona)
Posts: 4,099
Posted:
Quote:
Posted By TimB4 on 11/19/2013 6:38 PM

Posted By JeffR7 on 11/19/2013 5:35 PM

There are no points for the highest number of posts.


There goes another dream ruined. I as sure I had read you got a prize after 5,000 posts

When you hit 10,000 they give you a car! The bad news it has a full-body wrapped sign that says HOATalk.com, so you won't be able to park it at your home.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Quote:
Posted By JeffR7 on 11/19/2013 5:35 PM

Have you had any experience with acoustics testing in units? Our CC&Rs clearly state that the sound insulation need to meet a certain rating. Would this be something that our board may consider?

No experience with acoustics but it would be helpful if you posted the entire section of your CC&R's dealing with the flooring issue.

If the upstairs owner installed flooring that conforms to your requirements, then there is a problem with the CC&R's. If his flooring does not conform then he is in deep doo doo as both your association and the downstairs owner have a basis for taking legal action against him.
JeffR7 (California)
Posts: 251
Posted:
Larry, here is what our CC&Rs state

"Acoustical Limitations. Hard-surfaced floors such as marble, granite, tile and hardwood, etc. must have proper noise insulating materials installed so as to avoid noise problems with neighboring units. Such floors must have a minimum 52 dB FIIC rating. Whenever floors are re- carpeted, they must also meet or exceed a 52 dB FIIC rating."
MikeS1
Posts: 521
Posted:
Thanks Jeff - This is good info - I'm curious - How would you go about measuring the dB or determining the rating? Is this in the manufacturer specs?
MikeS1
Posts: 521
Posted:
Tim - Speaking of Noise - Right now we are in the process of updating some of our rules (including noise). Noise levels are always a subjective call and the P.M. does not want the Association to be the noise police. Historically, the police do not usually cite folks for noise and just ask them to "turn it down". Rarely do they cite anyone. We do have some language about noise in our docs, but proof and enforcement are the challenges here.

Is Fairfax tuning up the Noise Ordinance - I didn't know if you saw where the Board of Supervisors was advertising the new Article 6 on noise to replace article 5. "ISSUE:Board authorization to advertise: (1) an amendment to Chapter 5 by adding Article 6 regarding the regulation of excessive sound generation in residential areas and dwellings, and (2) an amendment to Chapter 108 by repealing Article 5 regarding nuisance noise." See page 82 of the agenda document. ISSUE:
Board authorization to advertise: (1) an amendment to Chapter 5 by adding Article 6regarding the regulation of excessive sound generation in residential areas and
dwellings, and (2) an amendment to Chapter 108 by repealing Article 5 regarding nuisance noise." http://www.fairfaxcounty.gov/government/board/bdagenda/2013/board-package-nov19.pdf .

JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By LarryB13 on 11/19/2013 8:58 PM
Posted By TimB4 on 11/19/2013 6:38 PM

Posted By JeffR7 on 11/19/2013 5:35 PM

There are no points for the highest number of posts.


There goes another dream ruined. I as sure I had read you got a prize after 5,000 posts


When you hit 10,000 they give you a car! The bad news it has a full-body wrapped sign that says HOATalk.com, so you won't be able to park it at your home.

Larry

In my HOA you will be allowed to park it in your driveway, just not overnight. Park it in your garage and no issues.
TimB4 (Tennessee)
Posts: 21,059
Posted:
@ Mike,

I was unaware of that issue. Our governing documents specify that the Association will not get involved in neighbor vs. neighbor disputes unless there are two or more members (lots) complaining of the issue. This has apparently worked as we haven't had an issue that had two or more members complaining.

@ Larry,

Thanks, I needed the laugh.

Tim
MikeS1
Posts: 521
Posted:
Yep - I agree - Neighbor to Neighbor. Perhaps the new county ordinance might have some teeth. In reading the document, there is a very clear, strict guideline that should make it easier to enforce. Tks.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Disagree.

The upstairs owner altered the structure. The declaration allows an alteration only if it conforms to certain standards. The association has no idea whether the alteration conforms to its requirements. The upstairs owner has presented no evidence to the board that his alteration is in compliance. The downstairs owner complained and the OP verified that there is a problem. The board should at the very least request proof from the upstairs owner that he has complied with the noise abatement set forth in the declaration.

CarolR11 (Colorado)
Posts: 2,563
Posted:
Our 12 y.o. twin tower high rises require a 11C of 59 or higher. Our ARC accepts all kinds of hard surface flooring and, nowadays, it seems like we have 1-2 applications monthly as condo units are being sold quite rapidly and new owners are refurbishing them. In addition, our ARC Guidelines specify:

"If a contractor specifies the use of something other than the products mentioned above, a product spec sheet from the manufacturer must be supplied with the architectural application showing an IIC rating of 59 or higher.
If a combo foam product or cork will not to be used as an underlayment, it is the homeowner's responsibility to pay a fee for an outside consultant to determine if the installation meets or exceeds the noise requirement of an IIC rating of 59 or higher. The consultant will be selected solely by the Architectural Committee. Please be advised that this may impact the time period a homeowner estimates to complete the installation.
EXPANSION GAP REQUIREMENTS:
All perimeter areas of the installation (where the floor meets the wall) must allow for an expansion gap of 1/4" to 3/8", width wise, to limit the noise transference and buckling that causes noise transference."

If a cork underlayment is used, it must be 3/4 inch. We have no complaints of noise. All applicants must be approved by the ARC, who alone or with our mgr. asst. can inspect the work in progress.

JohnC46 (South Carolina)
Posts: 14,265
Posted:
As I read this and go off to the Internet world and look for myself, there seems to be two issues. One is what is the product (underlayment) rated for. The 2nd is what is the actual noise level. Seems the rating and actual noise can vary.

There is a testing device called a floor thumper?. It is set up on the floor of the top unit and it thumps the floor. Acoustical equipment is set up in the unit under the thumper and the Db level is measured. All well and good but in this entire conversation I have only seen requirements that the underlayment must meet a certain standard. Nothing about a thumper test. I say if one did use the required underlayment, then the hell with the noise underneath even if it floor thumper measured.

The floor thumper test was not called for. Only a specific rated product was. If the installer met the doc requirements fr the specific rated underlayment, then I say take your sensitive ears and....plug them.....and in CA...maybe plug them with with granola...as it is good for you.

By the way, the floor thumper test will give much different readings on the same underlayment material depending on the sub structure it was applied over. Also is she strolling about in heels or tennis shoes?

I love a lady strolling in heels.......LOL

LarryB13 (Arizona)
Posts: 4,099
Posted:
Quote:
Posted By JohnC46 on 11/20/2013 5:07 PM

The floor thumper test was not called for. Only a specific rated product was. If the installer met the doc requirements for the specific rated underlayment, then I say take your sensitive ears and....plug them.....and in CA...maybe plug them with with granola...as it is good for you.

John,

In this case there was no specific product required. Whatever they put down, including carpet, has to meet the noise standard.

"Acoustical Limitations. Hard-surfaced floors such as marble, granite, tile and hardwood, etc. must have proper noise insulating materials installed so as to avoid noise problems with neighboring units. Such floors must have a minimum 52 dB FIIC rating. Whenever floors are re- carpeted, they must also meet or exceed a 52 dB FIIC rating."

I have no idea what FIIC ratings are but I would be that there is a whole army of expert witnesses in California who can explain it.

FredS7 (Arizona)
Posts: 927
Posted:
> I have no idea what FIIC ratings are

Well you needed to ask Mr. Google

http://www.soundstepunderlayment.com/Home/acoustic-underlayment

These ratings are performance ratings for particular types of underlay material. That is, some standards organization performs the testing using an established procedure.

Seems to me the homeowner needs to demonstrate that his installation uses the appropriate materials.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Fred, thank you for getting me past another "Duh!" moment.

FIIC = Field Impact Insulation Class

Online I found a report written by an acoustical consultant in 2004 for someone in Washington state. You can read it at http://www.soundseal.com/pdfs/FIIC%20Pergo%20laminated%20wood%20floor%20over%20redupax+.pdf

The way I read this guy's report, the test subject property had plenty of sound deadening and it still failed to meet the 52db standard.

The report details the testing procedures:
The procedure used in the test was made in conformance with ASTM Designations
E1007-97, “Standard Test Method for Field Measurement of Tapping Machine Impact
Sound Transmission Through Floor-Ceiling Assemblies and Associated Supported
Structures.” The FIIC value was determined using the typical IIC contour from ASTM
Designation E989-89, ”Standard Classification for Determination of Impact Insulation
Class (IIC).”

I think on the next episode of her show Martha Stewart is going to show us how to make a tapping machine.

FredS7 (Arizona)
Posts: 927
Posted:
> The way I read this guy's report, the test subject property had plenty of sound deadening and it still failed to meet the 52db standard.

This could be true but it's not relevant. The association has a requirement for particular materials. If those materials are used there it is hard to see that there is cause for action.

The "52 dB" standard seems to give good isolation, but not an excellent block of sound transmission.

If the correct materials were used the only cause for action I can see is if there are continued, extreme activities upstairs.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Fred,

From what the OP quoted of his own covenants, there are no particular materials specified. Whether an owner lays hardwood or carpet, it must meet the 52db standard. Therefore, no matter what materials the owner used his installation is wrong if it cannot pass the 52db test. Please go back and read what the OP quoted from his covenants.

I am not sure what you meant by "The '52 dB' standard seems to give good isolation, but not an excellent block of sound transmission." The standard that must be met is 52db and there are test procedures for quantifying the performance.

My point from posting the online report was this was an example of a typical wood-frame construction (or maybe slightly above average as there was insulation between the floor joists) with high-quality flooring and sound deadening products, and it still failed to meet the 52db standard. That is relevant because it is not likely that the upstairs owner in the OP's case has used any better materials.

You wrote "If the correct materials were used the only cause for action I can see is if there are continued, extreme activities upstairs." This is incorrect as the covenants do not require any specific materials but do require a specific result. Since owner has changed his flooring and the unit below is now complaining (witnessed by the OP), the owner has the burden of proving that his installation meets the noise standard regardless of what materials he used.

FredS7 (Arizona)
Posts: 927
Posted:
Text from the CC&Rs was quoted above

"Such floors must have a minimum 52 dB FIIC rating."

Rating, not measurement is the word used.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Yes, and a "52bd FIIC rating" is established by testing according to ASTM procedures after installation. I have never seen a rating on any of the flooring products I have ever purchased and the results will be a combination of the products, how they were installed, and the structure on which they are installed. Since a manufacturer cannot control how is product is installed or where it is installed any claim that it will meet a noise standard is nonsense.

FredS7 (Arizona)
Posts: 927
Posted:
I disagree, although I recognize that using the word "floors" does muddy the waters a bit.

"Acoustical Limitations. Hard-surfaced floors such as marble, granite, tile and hardwood, etc. must have proper noise insulating materials installed so as to avoid noise problems with neighboring units. Such floors must have a minimum 52 dB FIIC rating. Whenever floors are re- carpeted, they must also meet or exceed a 52 dB FIIC rating."

The word "rating" refers I think to measurements done by a noise insulating material manufacturer.

I think this is the only reasonable way to write a restriction. Personal measurements are subjective, and measurements on the installation would require calling in a consulting engineer, at unreasonable cost.
CarolR11 (Colorado)
Posts: 2,563
Posted:
I'm not saying that our Guidelines are the most accurate or useful, but they were designed by our developer's staff. As noted above, we have no noise problems. in our high rises. Here's more from our ARC Guidelines for hard surface floors in our high rises:

Two factors, which (in combination with other structural and environmental factors) determine a hardwood floor DC rating, are:
1) the kind of hardwood flooring material installed, and
2) the kind of underlayment used.

Examples of materials commonly found in XXXXXXXXX hardwood floor installations are the following:
• KahrsTM laminated plank flooring (sometimes referred to as "engineered")
• TuplexTM Underlayment (a combo foam product consisting of one layer of polystyrene beads layered between two sheets of polyethylene film)
• Quick StepTM laminated plank flooring (sometimes referred to as "laminate") TuplexTM Underlayment
• Cork may also be used if it is a minimum of 3/4 INCH. The same IIC rating of 59 is expected to be
obtained.

Not all hardwood flooring and underlayment combinations will meet the DC 59 standard.
If a contractor specifies the use of something other than the products mentioned above, a product spec sheet from the manufacturer must be supplied with the architectural application showing an IIC rating of 59 or higher.
If a combo foam product or cork will not to be used as an underlayment, it is the homeowner's responsibility to pay a fee for an outside consultant to determine if the installation meets or exceeds the noise requirement of an IIC rating of 59 or higher. The consultant will be selected solely by the Architectural Committee. Please be advised that this may impact the time period a homeowner estimates to complete the installation.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By FredS7 on 11/22/2013 12:28 PM
Text from the CC&Rs was quoted above

"Such floors must have a minimum 52 dB FIIC rating."

Rating, not measurement is the word used.

I agree. Rating, not testing is the requirement and if the rating is met then buzz off.
JohnB26 (South Carolina)
Posts: 1,569
Posted:
f/y/i: FIIC = Field Impact Insulation Class (FIIC) Test

50dB = a 'hi end' dishwasher

49 dB = a premiun outdoor heat pump @ 3' distance

50dB = a 'factory' harley-davidson exhaust idling @ 5' distance

52dB woud be 1.5 times as loud

see: http://www.pac-intl.com/pdf_test/test_fcs1_dswa_fiic_51_raw_full_report.pdf for what is required to comply with a typical FIIC
JohnB26 (South Carolina)
Posts: 1,569
Posted:
like i said earlier: garbage construction
JohnB26 (South Carolina)
Posts: 1,569
Posted:
How does the underlayment affect the IIC and STC ratings?

Very differently. Read the following article:
“What’s that sound?
Building codes typically specify two types of sound-control ratings:
IIC (Impact Insulation Class) and STC (Sound Transmission Class)
. A rating of 50 for each generally is a standard requirement. The IIC relates to sound transmitted as a result of impact on a surface – footsteps on a floor, for example. The STC relates to airborne sounds, such as voices and music. Sound-control underlayments often carry an STC rating, as well as an IIC rating. How ever, says Ann Wicander of WE Cork, flooring products really have a substantial effect only on impact sounds. “The underlayment really will not affect STC much,” Wicander says. “It really confuses people. The STC or airborne sound is really affected almost solely by the structure itself.”
Source: Hardwood Floors, The Magazine of the National Wood Flooring Association – Issue: June/July 2002 page 93


people who write CCRs need to consult engineers as well as accountants and lawyers

OOPS

there goes all the profits
JohnB26 (South Carolina)
Posts: 1,569
Posted:
52 dB is in a different univers than dB 59

BY A FACTOR OF ABOUT 7, yep, SEVEN

the dB scale is LOGARITHMIC in nature, which is far more steep than even a geometric progression

ps. normal conversation is about 40 dB
FredS7 (Arizona)
Posts: 927
Posted:
> 50dB = a 'hi end' dishwasher

> 49 dB = a premiun outdoor heat pump @ 3' distance

I do not believe that these numbers can be compared with the IIC ratings.

These numbers reflect the sound intensity (relative to a reference, but that's another story). I believe that the IIC ratings are meant to measure attenuation, that is, the decrease in sound intensity due to transmission through the medium.

By the way, perceptual studies show that a 3 dB change is not detectable or barely detectable, and 10 dB is perceived by most people as twice as loud. Yes, the dB scale is logarithmic but so is the ear's response.

Understanding (and measuring) noise is remarkably complex. By the way, when you talk about sound intensity ratings (like the heat pump mentioned above) there is also a frequency weighting. So usually these numbers are denoted dBA, since the "A" scale roughly accounts for the different degree of annoyance caused by different frequencies.
JohnB26 (South Carolina)
Posts: 1,569
Posted:
yep ... agreed

however, it is probably the stc OF THE STRUCTURE ITSELF which causes the problem(s) and is virtually impossible to correct

the iic would come into play when carpeting is replaced with cheapo hard flooring

IIC 59 flooring would be abot $6-7 per sq. ft. if PROPERLY installed

the key being PROPERLY ~ cheap flooring would act as a resonator

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