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MaureenM1 (PA)
Posts: 344
Posted:
I am the President of a 40 home HOA. Unfortunately the builder sold 15 of his homes to investors who rent. Most rent for year and leave. The Board wants to create move in & out procedures. We had someone move in at 2 am and now a POD is parked in someone's driveway who may be moving out. When the renters move they leave piles of junk in front of their homes for days. We are currently having our management company call the landlord and arrange pickup that day so it doesn't stay out here until garbage pick up. Our management company informed me that he doesn't know a tenant is moving until he gets the new lease from the landlord.

The Board wants to put procedures in place that landlord needs to inform management company as soon as he is notified by tenant. Tenants cannot move in after a certain time (in accordance with our bylaws and the noise ordinance of our township). Garbage needs to be picked up on day of move in and move out.

Is other development facing these type of issues with rentals in their communities.

thanks,
Maureen
CarolR11 (Colorado)
Posts: 2,563
Posted:
Maybe these will help you get started, Maureen.

A Week Prior to Moving In:

The date of the move must be delivered to the property manager in person, by email at xxxx or by FAX, xxx xxx.

A completed Resident’s Information Form for the new resident must be given to the Property Manager at xxx for emergency contact purposes.
---------------------------------
Moving hours are restricted to xxx- xxx on weekdays and xxx - xxx on weekends and holidays.

Residents or movers must remove cartons/trash/discards from the premises (or visible from the street, or?) within XX hours of the move. Failure to abide by this rule will result in a call to a hearing and a fine to the to the property owner in the amount that xxx HOA must pay for trash removal service.

Any damage to the common areas that results from the move will be assessed to the homeowner after a call to hearing.

I pulled the above from our move policies, which are very detailed because we're a high rise elevator HOA. Note, it's good, I think, to use the language of "residents" so that owners know that they must abide by them too.

You also might want to have your PM deliver whatever rules you put in place to the residence in case the landlord fails to do so. Other posters may have good ideas for detached home communities.

As you know, you'll need to follow your HOA's rules or (it sounds like) bylaws and/or state codes about the procedure for making new rules in your HOA, and about hearing, and fine schedules.
CarolR11 (Colorado)
Posts: 2,563
Posted:
Maybe these will help you get started, Maureen.

A Week Prior to Moving In:

The date of the move must be delivered to the property manager in person, by email at xxxx or by FAX, xxx xxx.

A completed Resident’s Information Form for the new resident must be given to the Property Manager at xxx for emergency contact purposes.
---------------------------------
Moving hours are restricted to xxx- xxx on weekdays and xxx - xxx on weekends and holidays.

Residents or movers must remove cartons/trash/discards from the premises (or visible from the street, or?) within XX hours of the move. Failure to abide by this rule will result in a call to a hearing and a fine to the to the property owner in the amount that xxx HOA must pay for trash removal service.

Any damage to the common areas that results from the move will be assessed to the homeowner after a call to hearing.
------------------------------------------
I pulled the above from our move policies, which are very detailed because we're a high rise elevator HOA. Note, it's good, I think, to use the language of "residents" so that owners know that they must abide by them too.

You also might want to have your PM deliver whatever rules you put in place to the residence in case the landlord fails to do so. Other posters may have good ideas for detached home communities.

As you know, you'll need to follow your HOA's rules or (it sounds like) bylaws and/or state codes about the procedure for making new rules in your HOA, notice of hearings, and fine schedules.
AnnH5 (Florida)
Posts: 304
Posted:
Quote:
Posted By MaureenM1 on 10/19/2013 1:48 PM
I am the President of a 40 home HOA. Unfortunately the builder sold 15 of his homes to investors who rent. Most rent for year and leave. The Board wants to create move in & out procedures. We had someone move in at 2 am and now a POD is parked in someone's driveway who may be moving out. When the renters move they leave piles of junk in front of their homes for days. We are currently having our management company call the landlord and arrange pickup that day so it doesn't stay out here until garbage pick up. Our management company informed me that he doesn't know a tenant is moving until he gets the new lease from the landlord.

The Board wants to put procedures in place that landlord needs to inform management company as soon as he is notified by tenant. Tenants cannot move in after a certain time (in accordance with our bylaws and the noise ordinance of our township). Garbage needs to be picked up on day of move in and move out.

Is other development facing these type of issues with rentals in their communities.

thanks,
Maureen

Unless a lease is being broken, I would think the management company would be able to anticipate when a lease is up, if they were being notified of a new lease in the first place. Most leases are annual (which explains why most of the renters are leaving after a year). It shouldn't be difficult for your management company to keep track of 15 rental homes & maintain effective communication with the owners of those 15 homes without Board intervention. Just my opinion.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
Unfortunately the builder sold 15 of his homes to investors who rent. Most rent for year and leave.


Unfortunately, no amount of red tape or rules will solve this. People are going to come and go as they please.

Quote:
and now a POD is parked in someone's driveway who may be moving out.


Its the new way to move. Accept it. Pods are in, moving trucks with paid staff are out.

Quote:
When the renters move they leave piles of junk in front of their homes for days. Garbage needs to be picked up on day of move in and move out.


If someone is moving out, not only do they not care about what they leave behind, they also do not care about the day the trash gets picked up. Think a renter who is leaving is going to schedule thier move around trash day? Think again. They are leaving and dont care about your HOA anymore and will never see any of you again.

Quote:
Our management company informed me that he doesn't know a tenant is moving until he gets the new lease from the landlord.


Many landlords dont even know the tennant is moving out. Some just leave town and still owe rent.

Rules are only good for people who care. An exiting renter does not care.
CarolR11 (Colorado)
Posts: 2,563
Posted:
That's why, Steve, any rules, fines, etc. should be directed at the owners and their pocketbooks. Then, they may become more responsible.

We have a lot of moves here and the rules with fines attached to them are extremely effective. Our owners charge fairly high refundable deposits. They will withhold the amount that they (the owners) is fined if tenants don't follow the move in/out rules. Most tenants don't want to risk a big chunk of their deposit being withheld.

With an HOA Maureen's size, Ann, I don't think they have a full-time onsite PM, but they might. In any case if it's not in the PM's contract to do all you suggest, I don't think s/he will jump at the chance to deal with the 15 homes in the way you suggest.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Guess it all depends on what quality renter were talking about. If the renter has already stiffed the landlord for 3 months rent and left trash everywhere. They are not too worried about the deposit.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Maureen,

I recall reading about a high-rise condo that has a $1000 fee to both move in and move out. (Ouch!) The fee was to cover the costs of damage that is normally done when people move.

While that fee seems a bit high, you might consider charging fees for moving both in and out or taking a deposit. If a renter had to post a $1000 deposit when he moves in he will have some incentive to clean up when he moves out.

The time-of-day issue may be the most difficult to enforce. Over the years there have been times when I found myself with a truck load of furniture that needed to be unloaded at 2 in the morning because the truck needed to be returned a few hours later. If someone showed up complaining at that time he would not have survived the encounter because I was in no mood to be civil. No one plans to unload in the middle of the night; it happens because things have gone very wrong earlier in the move. This is one rule that you will enforce at your peril as you are likely to find people in a really bad mood and plenty of blunt instruments at hand. If there is a township ordinance, then let the township police handle the matter.

MaureenM1 (PA)
Posts: 344
Posted:
Larry,

Does the HOA Association charge the fee you are referring to?

Maureen
MaureenM1 (PA)
Posts: 344
Posted:
thanks Carol. Do you have any restrictions about PODS or moving trucks, Uhaul's etc. being on property and for how long can they stay parked on property. Our development is gated and we have are private roads.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Quote:
Posted By MaureenM1 on 10/20/2013 5:10 AM
Larry,

Does the HOA Association charge the fee you are referring to?

Maureen

Maureen,

In the case of the $1,000 move-in/move-out fee, the fee was charged by the association. This was in a swanky high-rise condo that required everything to be moved in through the lobby, into an elevator, and then down a hallway, so even professional movers have plenty of opportunity to damage something.

I do not know whether the association collects the fee directly from the tenant or from the unit owner.

While I think that fee is a bit excessive, it would have the effect of discouraging short-term rentals as the fee had to be paid both when moving in and when moving out.

My recollection is that this condo was located along the riverfront in Portland, Oregon.
CarolR11 (Colorado)
Posts: 2,563
Posted:
Our situation is as Larry describes. There are floor runners & elevator pads. The refundable damage deposit is $300 and is paid to the PM. There's a pre-post inspection of the move path. There also is a $175 fee to the PM to hire extra security officer to stand at the propped open door to the lobby to make sure no unauthorized people enter.

Moving trucks, U-hauls, etc. are parked on the public streets at the entrance to each of our 2 tower lobbies. The gated entrance has a 24/7 officer who does not let such vehicles into our circular drive or underground parking. Gotta go--more later

CarolR11 (Colorado)
Posts: 2,563
Posted:
So, Maureen, trucks park on the street entrances to our 2 lobbies. The curbs are red and the trucks are left alone by the police, but I'm certain they'd be ticketed if they stayed past 5:30, which also is when the move must be complete per our rules. Moves may not start till 8:30AM. 80% of our condos average 1200sq. ft. so it's not as if there are a lot of possessions.

If a mover can't finish in one day (which I've never seen happen), they'd have to drive away and return the next day.

The reason for strict reservations an notice in advance is so that the 2 elevators aren't tied up in one tower. We have no freight elevators nor do most high rises in our urban area.

Our own truck was delayed when we moved in almost exactly 9 years ago. They'd have arrived way too late to unload by 5:30. They stayed somewhere out of town and came the next day. Lucky for us, the elevator was not reserved for that day!

But, Maureen, the 8:30-5:30 moving time is so that residents aren't disturbed in the late night or early AM hours and so that the busy elevator times aren't a problem because one's occupied by a move. There are 100+ units in each tower. In your detached homes setting, it seems hours could be more flexible.

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