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FionaC1 (Washington)
Posts: 93
Posted:
Hello all,

I have had the weirdest week with HOA issues.. I know welcome to the board right?? LOL
This is no laughing matter though.

I have posted about the thefts and car thefts/ vandalism that has occured recently, people leaving remotes to garage doors in cars causing the issue more etc.

Today I personally was up at early.. to run errands. Our board posted two sets of notices.
The first one notifying everyone set ( 2) of car remotes were stolen, and the need to not have remotes in the cars, and the second indicating the recoding of our gates instructions on getting info etc. BOTH very important. These flyers were all over our property when I left this morning.

I came home to find the entire first set of flyers removed to the point they were ripped off the wall leaving tape and bits of paper, and the several second notices.

The lobby had a few removed today and I thought our cctv views would be easy to catch as it was such a short span of time.

Low and behold a renter who has had issues with rule obeyment in the past is seen ripping a flyer off the wall as she gets into the elevator. Her manner was peculiar as she walked passed it, then you see her arm reaching for notice as she enters the elevator, head down the entire time.. she was trying to be secretive about her body motion.. it's easily seen. It also leads me to beleive she must of remove the others that were missing, unfortunately the other area were not covered by camera.

I have asked the tenant and landlord to appear to our next meeting through the proper channels. I also sent the owner the clear image video of his tenant ripping our garage break in notice off the wall leaving what she did. While now rules were broken, is it a fair inquiry to ask the resident why they did this in such a manner?? It is obvious due to history there are issues with rule observance, but this one is bam bam on video.. I hope the owner finds this suspicious as the board does..

All the thefts reported as of late do not show any unusual entry via the cctv... so all we can do is speculate, why would a renter remove notification flyers??? yes, it was a renter...

MelissaP1 (Alabama)
Posts: 13,836
Posted:
Ripping down posters is that against the rules? Where is that noted? It's just "rude" behavior more than a rule one could argue. The owner is responsible for whatever the renter damages. However, for the owner they may not have it written in their lease that violation of HOA's rules is violation of the lease. That violation would in turn be grounds for eviction. Most owner's who have rental agreements use off the shelf kind or write their own without that part in it. Which binds the owner's hands and the HOA's from evicting the tenant. There are tenant's rights issues here. Some states the tenant can stay in a home up to a year without paying rent. Nothing an owner and definetlely not a thing the HOA can do about it.

So I would look into making sure this indeed is a rule violation. You all have a fining schedule and the ability to fine in place. Plus since most HOA's can not control rental agreements or kick out tenants, recommend strongly that owner's rental agreements have the clause about violation of HOA's rules are part of the eviction reasons.

You got video, you may have to take this to the police instead if it does not get resolved in your HOA. This can be considered destruction of private property or vandalism. Make sure it's understood this is not just a HOA violation issue. It's the law as well.

Former HOA President
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By FionaC1 on 10/09/2013 9:34 PM

Low and behold a renter who has had issues with rule obeyment in the past

Honestly, in my opinion, this isn't relevant.
Stick with the facts of the issue not the past acts of the individuals involved in the issue.

Quote:
Posted By FionaC1 on 10/09/2013 9:34 PM

It also leads me to beleive she must of remove the others that were missing, unfortunately the other area were not covered by camera.

No proof, no eye witness.
Stick with what can be proved. Ignore speculation.

Quote:
Posted By FionaC1 on 10/09/2013 9:34 PM

I have asked the tenant and landlord to appear to our next meeting through the proper channels.

For what goal?

Is removing notices a violation of the rules? If not, it can be frustrating but what is the basis of the issue.

You need to know what it is that you want to make you whole.
Cleaning of the tape in the lobby (remember there is no proof for the hallway)?
Paying to reprint the one or two notices you have proof of being removed (what, a whole 50 cents maybe)?

What is the result you want from the meeting?

Quote:
Posted By FionaC1 on 10/09/2013 9:34 PM

I also sent the owner the clear image video of his tenant ripping our garage break in notice off the wall leaving what she did.

Fair enough.

It can be asked that if no rules were broken why did the Board even bother to inform the landlord and incur that expense (as I'm sure that stamp cost more than the one or two notices you can prove).

Quote:
Posted By FionaC1 on 10/09/2013 9:34 PM

While now rules were broken, is it a fair inquiry to ask the resident why they did this in such a manner??

A fair question or not, does it matter why?

Yes, people like to understand why someone would do something that is seen outside the actions of the general public. However, in my opinion, the reason behind an action like this is not going to help the Board. Instead, the Board should be asking what can be done to prevent such action in the future. Here are a couple of suggestions I have that can be done to prevent this issue in the future:

1. Mail or deliver notices (perhaps by sliding under the door) to the residents vs. posting them in the hallways.

2. Purchase lockable bulletin boards to be mounted in specific locations. This allows the board to post notices without the need to worry that someone will take the notice down.

LarryB13 (Arizona)
Posts: 4,099
Posted:
Fiona,

Normally I would treat ripping posters down as a somewhat trivial matter. But not this time because you have a non-member tenant interferring with the operation of your association. The posters were put up to communicate important information to all residents and this moron took it upon herself to prevent that from happening.

Skip the notices and nice-guy nonsense and go for the jugular! This tenant and her landlord need a wakeup call of the highest magnitude. Have your attorney file for an injunction naming the tenant and her landlord as co-defendants. Seek an order to prevent them from interferring with association business. Levy an assessment against the unit owner to cover your legal costs. Let the landlord and tenant duke it out as to who will pay how much of that assessment. Since the tenant will likely be moving out in somewhat of a hurry, be sure to seek a bond to cover the damage she will undoubtedly do as she leaves.

That oughta frost a few pumpkins!

MichelleC7 (California)
Posts: 108
Posted:
Quote:
Posted By LarryB13 on 10/10/2013 3:52 AM
Fiona,

Normally I would treat ripping posters down as a somewhat trivial matter. But not this time because you have a non-member tenant interferring with the operation of your association. The posters were put up to communicate important information to all residents and this moron took it upon herself to prevent that from happening.

Skip the notices and nice-guy nonsense and go for the jugular! This tenant and her landlord need a wakeup call of the highest magnitude. Have your attorney file for an injunction naming the tenant and her landlord as co-defendants. Seek an order to prevent them from interferring with association business. Levy an assessment against the unit owner to cover your legal costs. Let the landlord and tenant duke it out as to who will pay how much of that assessment. Since the tenant will likely be moving out in somewhat of a hurry, be sure to seek a bond to cover the damage she will undoubtedly do as she leaves.

That oughta frost a few pumpkins!


None of this is helpful... I can see that there is far better advice to be read..
MichelleC7 (California)
Posts: 108
Posted:
Quote:
Posted By MichelleC7 on 10/10/2013 6:11 AM
Posted By LarryB13 on 10/10/2013 3:52 AM
Fiona,

Normally I would treat ripping posters down as a somewhat trivial matter. But not this time because you have a non-member tenant interferring with the operation of your association. The posters were put up to communicate important information to all residents and this moron took it upon herself to prevent that from happening.

Skip the notices and nice-guy nonsense and go for the jugular! This tenant and her landlord need a wakeup call of the highest magnitude. Have your attorney file for an injunction naming the tenant and her landlord as co-defendants. Seek an order to prevent them from interferring with association business. Levy an assessment against the unit owner to cover your legal costs. Let the landlord and tenant duke it out as to who will pay how much of that assessment. Since the tenant will likely be moving out in somewhat of a hurry, be sure to seek a bond to cover the damage she will undoubtedly do as she leaves.

That oughta frost a few pumpkins!

sorry wrong response was quoted.

None of this is helpful... I can see that there is far better advice to be read..

CarolR11 (Colorado)
Posts: 2,563
Posted:
We have a rule against damage to HOA property. If you have a similar one, call the owner to a hearing. In our case, we can fine $50 for the violation plus any expenses for clean up/repair. Owners are responsible for their renters' conduct, which I assume is in your governing docs. It does not matter if the owner didn't properly notify the tenant of the rules

There's no point, as Tim mentions, dealing with the tenant, asking about her "motives," etc. She shouldn't even attend the hearing. Instead make it clear to the Owner that the tenant has violated yet another rule (I assume you have written evidence of previous violations) and the tenant's behavior is unacceptable. If your docs permit, tell the owner that future violations of any kind will lead to a suspension of amenity privileges. Examples might be pool use, even parking for the tenant's visitors (if you can enforce it). If your docs permit, tell the owner that further violations will lead to doubling of fines.

When the owner leaves the hearing, make sure that all of your threats, backed by your docs, are in writing and are sent to the owner.

Tim also gives you some solutions. We have two elevator towers and each of our elevators have secure notice holders in which go important notices, such as the two you describe. Extremely important notices go under doors of the affected units, e.g., "The water will be shut off from floors xx to xx on date x from hours xx to xx for maintenance. We apologize for the inconvenience."

We also have secured notice holders in our two mailrooms, where important notices also are posted, as well as board meeting notices. (Also in the mailrooms are bulletin boards for residents to use. Most common are furniture for sale, and those with deeded parking spaces to rent or residents seeking parking space to rent.)

Now, such notice holders are not cheap, so you might need to budget for them.

I think that Larry's solution goes too far.
KevinK7 (Florida)
Posts: 1,343
Posted:
I think there would be no need for a meeting. Contacting the owner and supplying them with the image and details of the situation should be enough. The landlord would hopefully step up and reign in their tenant. If not, put in place some consequences for such vandalism. Right now you just have a nuisance case.
AnnH5 (Florida)
Posts: 304
Posted:
Just my two cents, I think posting notices is a terrible way to communicate with property owners. You have no guarantee that all property owners will read or even (as evidenced by the notices being ripped down) see these notices. If this is information that is critical, it should have been mailed out as a formal notice from the Association. If you formally mail such information then you do not leave any room for excuses (ie "I was never informed of..."). Notices should be mailed to property owners AND to tenants.

My other thought is what was printed on this notice. Did the notice specifically state that a renter had their remote stolen or lost? You can notify the property owner that their tenant ripped down a notice but it sounds to me like something else is going on.

LarryB13 (Arizona)
Posts: 4,099
Posted:
Quote:
Posted By CarolR11 on 10/10/2013 9:09 AM
We have a rule against damage to HOA property. . . . I think that Larry's solution goes too far.

The issue here is not property damage. The association should be able to absorb the loss of 50 cents worth of paper without going into bankruptcy.

The issue is interference with the operation of the association. A non-member has unilaterally decided what information the association may communicate and how it may disseminate it. God only knows what her beef is but since when does the association need the permission of this tenant to act on anything?

This association has had past problems with the same tenant. They tried the namby-pamby approach before and they still have problems. The solution that the majority of you offer is to do the same thing all over again and expect a different outcome; that is one definition of insanity. You all seem to think that you can reason with an unreasonable person.

The route that I suggested is heavy-handed but it is the only way the association can exercise any direct control over the tenant and the scumbag landlord who rented to her. Basically, it buries them both in legal process and expenses while obtaining authority to toss their butts in jail if they don't knock it off. My guess is that if such action were initiated that the tenant would be gone almost immediately and the landlord will be a little more careful about who he rents to in the future. It's the old thing about when you got them by the *****, their hearts and minds will surely follow.
PatriciaH4 (Texas)
Posts: 42
Posted:
I should think it would be cost-prohibitive to do a mail-out for every notice. Email is a much better alternative. For our subdivision, it would cost $350 for postage alone, not to mention copies, man-power used to stuff envelopes, etc. Unless it's an annual meeting or annual assessment invoice, our HOA tries to avoid doing mass mailouts - too time consuming and expensive.
CarolR11 (Colorado)
Posts: 2,563
Posted:
Well, Larry, Fiona did not say if the owner has been called to hearing(s) previously for the tenant's alleged violations and/or fined. We do not know how the previous alleged violations were treated at all.

Abusing HOA property can include tearing down notices. We would treat it that way. IMO, the point is not the expense but the behavior.

I see your point Ann. We also post notices on our website. We also send such notices out by e-blast. In elevator buildings, the people most affected see our notices in the elevators and in the mailrooms. We do mail out information is some cases, but it's pretty rare. Certain info must be sent US mail by CA law.
LarryB13 (Arizona)
Posts: 4,099
Posted:
This association has made a lawful decision on how to post notices to inform its members. The fact that there are alternatives is not relevant.

The question is who makes the decisions? The members through their board and officers or some piece of crap that a slumlord dragged in off the street?

The law provides a remedy for dealing with unreasonable people. Use it.

ValerieS2 (Michigan)
Posts: 244
Posted:
I would hate to see public tax dollars wasted on police officers getting involved in HOA squabbling. My hope is that they would flat out refuse to get involved.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Quote:
Posted By ValerieS2 on 10/10/2013 2:05 PM
I would hate to see public tax dollars wasted on police officers getting involved in HOA squabbling. My hope is that they would flat out refuse to get involved.

How much of a tax rebate do you get for taking the law into your own hands?

Besides, an injunction is a civil remedy and that parties pay their own expenses. Police do not get involved unless there is a violation of the court order.
AnnH5 (Florida)
Posts: 304
Posted:
A HOA can decide that they will slap up notices to "inform" property owners. Is that the best way to distribute information so as to make people accountable to that information? Not only that, it excludes landlords who may or may not be on site to even see the flyer or notice. If I own rental property but live 300 miles away, how would I be expected to be notified of anything important if it was something that was posted on a piece of paper in a parking garage or in an elevator? Not only that, if you were to not only send notice of the problem with the missing remote controls, but also information as to how much it has cost the property owners to rectify the problem, maybe you would get more buy-in from all stakeholders?
CarolR11 (Colorado)
Posts: 2,563
Posted:
I agree with you, Ann, that the gate recoding info should go out by US mail to all absentee owners (37% of our owners), and/or owners who only live on the property part time (about 10%) if members of either group haven't signed up for email-blasts.

Sending every little thing by US mail can be expensive and just isn't needed so much nowadays at least not in our elevator towers. Rule changes must go to Owners by US mail, at least in CA.

Right now and for the next week, we have new owners making a lot of construction noise two floors above us. For ARC approval, the Owners must notify all of us within a three-floor range, but our PM puts the notices under the doors. This project notice also is posted in our elevators.
FionaC1 (Washington)
Posts: 93
Posted:
Quote:
Posted By LarryB13 on 10/10/2013 1:44 PM
This association has made a lawful decision on how to post notices to inform its members. The fact that there are alternatives is not relevant.

The question is who makes the decisions? The members through their board and officers or some piece of crap that a slumlord dragged in off the street?

The law provides a remedy for dealing with unreasonable people. Use it.


Past violations? Yes. Inappropriate stored items in multiple areas, front door, garage, etc. Video'd renter sending her 7 year old daughter over the fence to the pool becuase they forgot keys this summer, Hosted a pool party that went over the city limit, took over a common area and breaking of civil code due to guests in pool ( over posted #) and propping locking gate open.

The owner was informed of a letter of each separate incident. However.. we are now looking at this as cumulative issue... this one bringing them in but we will rehash past issues at meeting..

I will come out and say it directly to the owner. Some people are NOT meant for communal living... and I'd like to know if he provided her with a list of our rules for which she is suppose to live by.

The owner is a nice guy, but is also a passive passive passive man.. I do not think many owners understand just how responsible they are for their tenants..
LarryB13 (Arizona)
Posts: 4,099
Posted:
Quote:
Posted By AnnH5 on 10/10/2013 2:38 PM
If I own rental property but live 300 miles away, how would I be expected to be notified of anything important if it was something that was posted on a piece of paper in a parking garage or in an elevator?

This is a chance you take when you buy rental property in a distant location. If you are not willing to take that risk then do not buy the property.
AnnH5 (Florida)
Posts: 304
Posted:
Quote:
Posted By LarryB13 on 10/10/2013 4:55 PM
Posted By AnnH5 on 10/10/2013 2:38 PM
If I own rental property but live 300 miles away, how would I be expected to be notified of anything important if it was something that was posted on a piece of paper in a parking garage or in an elevator?


This is a chance you take when you buy rental property in a distant location. If you are not willing to take that risk then do not buy the property.

For the record, I do not own rental property. But it is my belief that an effective HOA will communicate with ALL members. What you are describing, as "a chance someone takes" is the hallmark of a poorly run HOA and speaks volumes about what is wrong with many HOAs. Buying a property in a HOA community should NEVER be about "a chance someone takes". Unfortunately, that is what is has boiled down to in many of these communities and it has caused the entire "HOA" concept to suffer. Sure, it is an extra expense to send a notification in the mail. But if you don't notify all property owners then don't expect the problem to be solved or expect any accountability for it.
CarolR11 (Colorado)
Posts: 2,563
Posted:
Fiona, don't you call owners to hearings and then levy fines? Or are these not in your governing documents. i agree with Larry, that letter after letter is indeed a "namby pamby" approach.

Since you are just now finally calling the owner to hearing, how much could you possibly fine him per your docs and/or state laws?? I'm pretty sure he'll be less "passive" if you fine him to every extent possible!

At least you have a per trail. Can you withhold pool privileges the next time a pool violation occurs? But if fines and withholding amenities are not in your docs, well . . .?
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By FionaC1 on 10/10/2013 4:40 PM

The owner was informed of a letter of each separate incident. However.. we are now looking at this as cumulative issue... this one bringing them in but we will rehash past issues at meeting..

If you insist on bringing in past issues, it needs to be done properly. Otherwise, the Association (or an individual on the Board) can be perceived as having a personal issue with this renter. That is never good.

I ask again, what is your goal by having this meeting?

Quote:
Posted By FionaC1 on 10/10/2013 4:40 PM

I will come out and say it directly to the owner. Some people are NOT meant for communal living...

As a Board member, you should not say anything close to that. This may very well be a valid personal opinion but at the meeting, the Board needs to stay clear of any such statements.

Quote:
Posted By FionaC1 on 10/10/2013 4:40 PM

and I'd like to know if he provided her with a list of our rules for which she is suppose to live by.

You can certainly ask, but it doesn't matter if the member did provide a copy or not. The member is responsible for the actions of their renter. All the Board can do is hold the member responsible for those actions.

Any repercussions between the member and the renter is not the Boards concern.

TimB4 (Tennessee)
Posts: 21,059
Posted:
Fiona,

I will add, that if you do want to bring up past activity bring in into the conversation as the Board considers this type of conduct under noxious or offensive activities. Typically CC&Rs have some sort of language or restriction on such activity. Additionally, the language is often vague enough that interpretation of what activity is noxious or offensive is left to the Board's discretion.

hope this helps,

Tim

FionaC1 (Washington)
Posts: 93
Posted:
Quote:
Posted By TimB4 on 10/10/2013 7:57 PM
Fiona,

I will add, that if you do want to bring up past activity bring in into the conversation as the Board considers this type of conduct under noxious or offensive activities. Typically CC&Rs have some sort of language or restriction on such activity. Additionally, the language is often vague enough that interpretation of what activity is noxious or offensive is left to the Board's discretion.

hope this helps,

Tim


I will come out and say it.. not everyone is meant for communal living.. was a comment I shared here. I am not stupid enough to comment that in a private meeting. yes, it's my opinion, and I think this renter and the yahoo owner are a pair of morons, but nobody outside our board and this forum would hear that comment.
FionaC1 (Washington)
Posts: 93
Posted:
Quote:
Posted By TimB4 on 10/10/2013 7:57 PM
Fiona,

I will add, that if you do want to bring up past activity bring in into the conversation as the Board considers this type of conduct under noxious or offensive activities. Typically CC&Rs have some sort of language or restriction on such activity. Additionally, the language is often vague enough that interpretation of what activity is noxious or offensive is left to the Board's discretion.

hope this helps,

Tim


I will come out and say it.. not everyone is meant for communal living.. was a comment I shared here. I am not stupid enough to comment that in a private meeting. yes, it's my opinion, and I think this renter and the yahoo owner are a pair of morons, but nobody outside our board and this forum would hear that comment.
FionaC1 (Washington)
Posts: 93
Posted:
Quote:
Posted By FionaC1 on 10/10/2013 9:27 PM
Posted By TimB4 on 10/10/2013 7:57 PM
Fiona,

I will add, that if you do want to bring up past activity bring in into the conversation as the Board considers this type of conduct under noxious or offensive activities. Typically CC&Rs have some sort of language or restriction on such activity. Additionally, the language is often vague enough that interpretation of what activity is noxious or offensive is left to the Board's discretion.

hope this helps,

Tim



I will come out and say it.. not everyone is meant for communal living.. was a comment I shared here. I am not stupid enough to comment that in a private meeting. yes, it's my opinion, and I think this renter and the yahoo owner are a pair of morons, but nobody outside our board and this forum would hear that comment.

This typo should of said.. I will NOT come out and say it directly to the owner. Some people are NOT meant for communal living... and I'd like to know if he provided her with a list of our rules for which she is suppose to live by.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Fiona,

I didn't think you would have actually said "not everyone is meant for communal living" in that meeting. However, I know that if emotions enter into an issue people will sometimes do what they normally would not do. I could tell from your postings that you are a bit frustrated by this individual. Combine that with what was posted, I posted my reply.

I'm glad it was a typo and you clarified that you wouldn't bring that issue up in your meeting.

Tim
CarolR11 (Colorado)
Posts: 2,563
Posted:
I'll try again, Fiona. Is this the first time you've actually called the owner to a hearing about this tenant's rule-breaking? Are all of the issues you loisted actually part of your CC&Rs and/or rules? Or can your rules be interpreted to include them?

And I'll repeat what I wrote and what Tim said: it does not matter whether the loner gave the tenant a copy of the rules. what your board wants is the owner to put pressure on the tenant to comply.
PeterD3 (Florida)
Posts: 708
Posted:
This whole thing smells of a lone board member taking things into his or her own hands.

No mention of a BOD decision to post flyers or what the verbage should be.

This may make the victim feel singled out. A witch hunt if you will.

As others have said proper communication is likely requied to be via USPS first class.

Then geting up early to run errands. Really? What does that matter?

As others have said as well just stick to the facts.

i.e. A resident is seen removing (sanctioned?) flyers. What would you do?
LarryB13 (Arizona)
Posts: 4,099
Posted:
Quote:
Posted By PeterD3 on 10/12/2013 5:12 AM

This whole thing smells of a lone board member taking things into his or her own hands.

Or a lawfully appointed President taking a lawful action. Not everything requires a committee meeting. But if you had actually read the original post for this thread you might have found this: "Our board posted two sets of notices." Sounds like a board decision to me.

Quote:
Posted By PeterD3 on 10/12/2013 5:12 AM

This may make the victim feel singled out. A witch hunt if you will.

What "victim" are you referring to? The person who was seen taking down a flier down is not even a member of the association and has no standing to challenge what the association does.

Quote:
Posted By PeterD3 on 10/12/2013 5:12 AM

As others have said proper communication is likely requied to be via USPS first class.

Could you be so kind as to cite the Washington statute that says notices about recoding garage door openers must be sent by first class mail before speculating about what is "likely required?"

PeterD3 (Florida)
Posts: 708
Posted:
Oh Larry.

What proof do you have the OP is anything stated?

What information do you have on exactly what the verbage is on this flyer?

"All the thefts reported as of late do not show any unusual entry via the cctv... so all we can do is speculate, why would a renter remove notification flyers???..."

It may be subjective or otherwise suggestive of who is believed to be responsible for the inconveniences created by these incidents of crime.

Remember this: "Neighbors are asking who the idiot is that did this.. and they are being told. Not necessarily by me but the news is out who did it and renter is getting heat from homeowners."

No I can't cite a Washington statute?

Can you cite what it may say?

Don't bother, I'm not interested.

Besides, you can't legislate common sense.

If you wish to communicate matters described as "BOTH very important" to ALL members, and in so doing have proof all were notified, posting notes in ad hoc places is subjective.

I would find them annoying.

It has been well established in the OP a week or so ago regarding this issue that the HOA can and must deal with the rentee to resolve these problems.

Deliver the rentee with the vioation notice, allow due process, and resolve the issue in the way the law describes.

If that means: "I have asked the tenant and landlord to appear to our next meeting through the proper channels." then so be it.

If not, do what's required, stop wasting time and creating drama.

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