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DavidH23 (Oregon)
Posts: 2
Posted:
Hello, I'm a new home owner and we moved into a HOA. Love the Idea. Have been owned our house for 3 months now. I have now been elected to be Vice Chairman. Our Chairman has asked if we wanted to hire an outside service to run the HOA. But being a stay at home dad I believe I can do a lot of the task myself. Problem is being new to all this I kind of don't know where to start. I would love to take some of the stress off the other Board Members and off the HOA Budget.
Is there any advice on stuff like.....
Accounting - Is there a HOA Software? ( I've read in HOATalk.com about Quicken I might try that )
Member's - A simple and easy program that tracks Member info for easier contact info, etc...
Non-Cooperating Member's - Where to look for legal advice or HOA Advice on members who don't pay Due's, Mow Lawns, etc..
DavidW5 (North Carolina)
Posts: 565
Posted:
David,

If you really want to get up to speed here is a good place to start:

http://www.caionline.org/info/Pages/FreeDownloads.aspx

The Community Association Institute (CAI) has a wealth of information available. My association pays for CAI membership for each member of the board of directors. We have purchased a number of their publications to create a small library, available to all our members. This material will give you the background you need to then ask questions specific to your situation.
JeanneK3 (Maryland)
Posts: 562
Posted:
I agree with David. The CAI Bookstore is very well stocked to answer anyone's questions. The book I give, at my own expense, to new members to my Condo board is "New Neighborhoods" The Consumer's Guide to Condominium, Co-op and HOA Living." Very readable.
Jeanne
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
Problem is being new to all this I kind of don't know where to start.


This site is a good place to start. Use the search feature.

Quote:
Accounting - Is there a HOA Software? ( I've read in HOATalk.com about Quicken I might try that )


I recommend a simple excel sheet or google docs. HOA's typically don't have many expenses to track. No need to make your life overly complicated with un-necessary software. We use mint.com to track expenses and income then export it to excel or google docs. Really easy. I recommend google docs over excel because you can share it and any changes you make can be viewed live without emailing another file.

If you must, I recommend quickbooks over quicken. Most accountants can use your quickbook files. Not many would use quicken.

Quote:
Member's - A simple and easy program that tracks Member info for easier contact info, etc...


Excel or google docs. Again, I recommend google docs because of its superior sharing capabilities.

Quote:
Non-Cooperating Member's - Where to look for legal advice or HOA Advice on members who don't pay Due's, Mow Lawns, etc..


Legal advice should only come from a lawyer. If you want general advice, you can post problems here or search google, but they may not be specific answers that apply to your HOA. Every HOA has a custom designed sets of rules called CCR/Bylaws. No two are the same. Thus general advice may not apply to your HOA.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
David is so eager and optimistic. Two years from now he will hate everyone. LOL
GlenL (Ohio)
Posts: 5,491
Posted:
Considering all of the information Google collects, I am leery of using them.

Studies show that 5 out of 4 people have problems with fractions
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
Posted By GlenL on 08/27/2013 10:25 AM
Considering all of the information Google collects, I am leery of using them.


If your that worried, you shouldn't use the internet at all. The NSA collects all.
DavidH23 (Oregon)
Posts: 2
Posted:
Thanks guys, I am CAI place is very helpful. I really hope in 2 years I still like people lol. It seems this will be a very huge asset to our HOA.
MarilynN1 (Michigan)
Posts: 30
Posted:
That's so funny......I am new too and have been on my board almost 3 months and I am beginning to think the same as you. Thanks for the laugh!
MarilynN1 (Michigan)
Posts: 30
Posted:
That post was to SteveM9. LOL
KellyM3 (North Carolina)
Posts: 2,239
Posted:
David,

If you don't know where to begin, please hire an independent company for management. When experienced officers delegate such a job to a new board member, it means even they - with HOA institutional knowledge - can't or won't handle the job. They'll burn you out.
CwlW (Delaware)
Posts: 7
Posted:
Hi,

Wanted to mention several thoughts here. You didn't mention the size of your complex. If you live in a very small complex, let's say under 30 units, and few common areas to maintain, this may be possible. It might be to your advantage and learning curve to offer first, to work in conjunction with whomever is doing the self management at this time. Offer to be their assistant for 12 or 24 months, while you learn and go over several aspects of being self managed, as your learn how to be an effective board member first. If not, no matter how smart you are, no matter how fast you pick up HOA concepts, you will be taken advantage of. (Been there.)

You can't hide behind a computer program, you will need some people skills here with this new adventure. Your neighbors will be the KEY, IMHO, to getting some historical information, that is absolutely needed to be a fair, efficient board member. Also, IMHO, you can NOT be an effective board member by staying inside your home, and sending emails. Don't need anyone to argue with me on this one, diplomatic, cordial contact with the members is a must, IMHO. But never "lie" to a member, some of my co-board members have found out first hand how damaging that can be, once it's made public, and it will be.

If, your HOA has been organized, and can provide you with previous day to day documents to go over, all past meeting minutes, that would also be a good idea to go over those documents for some history. I have pulled my hair out so many times with our lost records, and poor financial decisions made by my HOA, as a result and lack of any kind of historical documents and/or records. In my complex, we just blew $7,000.00 on a repeat expense in 12 months time......due to lack of research and proper record keeping on the boards part. And no, we don't have the $7,000.00 to throw down the drain, making the same mistakes. This mistake is now costing us $8,000.00 more to correct the wasted $7,000.00 project, geeez.

Start going over ALL of your governing documents, and get familiar with all of them. Go over and at least become familiar with, all of your city, county, state and federal laws/statutes that out rank your HOA's legal documents.

This next thought helped me in every aspect of being a fair, open minded and legally efficient board member. Talk to everyone you can, be patient and listen well to what your neighbors have to say. You may not agree with them, their demands may be petty or even ridiculous......however this will give you much needed insight into the dynamics of your board members, and how they interact with the residents, or how they have treated the residents. Take special note here, I said residents.....not just the owners, include all residents. Here, where I live, we have a problem with selective enforcement....let me say it real clear, historically RENTERS have been discriminated against by receiving excessive violations. Yes, I have addressed this fact.

There is a lot to go over and understand, learn as much as you can, before taking on more than you can chew!!

I wish you the best, keep us posted
TimB4 (Tennessee)
Posts: 21,062
Posted:
David,

First and Foremost, welcome to the forum and thank you for volunteering to serve in the running of your Association.

I'm going to echo a lot of what has already been said.

1) You should read and understand your Governing Documents. Here is a link to a page that gives a good general description of what each document does:
http://www.hoa-usa.com/statelaws/or.aspx

2) You should do a general reading of any applicable State laws so you know how each relates to your Association and where to verify if your Association is in compliance.

Oregon Revised Statutes

Chapter 65 — Nonprofit Corporations applicable if your Association is Incorporated (most are) and typically address organizational and administrative procedures.

Chapter 100 — Condominiums applicable if your in a condominium.

Chapter 94 — Real Property Development starting at 94-550, planned communities, and applicable if you are not a condominium.

To help you better understand the laws you read, you may want to look at this thread within HOATalk: Subject: How to read a statute (law)

3) Be aware that if you are incorporated, you need to file an annual report with your States corporation commission:

Oregon Corporation Division Website

4) You should not overstep your authority.

It's great that you want to make life easier for others who are also serving. Concentrate on learning the job you are currently assigned to before offering to help others.

5) Watch for burnout.

6) Using software vs. pen and paper has it's advantages and disadvantages. Here is an earlier thread from this site on that topic: Subject: HOA Management Software

7) Actual Legal advice should only come from the Associations Attorney who would be knowledgeable in the applicable laws and have access to your own governing documents.

There are a lot of free and paid resources on the web that may assist you.
When I have more time, I'll try to list a few of them that haven't already been listed.

Hope this helps,

Tim

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