MelK (Texas)
Posts: 2
Posts: 2
Posted:
We're a relatively new HOA. Recently, we added a professional pool monitoring service at our community pool in response to a lot of complaints about the behavior of neighborhood kids, trespassers, etc. This service has been a little overly aggressive in its interaction with our residents so we're trying to come up with a policy of enforcement that we can all approve of. Any input would be most welcome. Also, if anyone has a policy that's working well, I'd love to see it. This is what we have so far:
Preferred enforcement process for pool monitors:
1. Politely ask a resident in violation of the rules to change behavior. In case of a child
accompanied by an adult, also ask that adult politely to correct the childβs offending behavior.
2. If needed, repeat first request one time and include notice that another episode may result in
the resident being asked to leave the premises for the safety of all.
3. If there is still no compliance, politely and firmly ask the resident to leave until s/he can abide by
the community rules as posted.
4. Should the resident refuse to comply, ask politely a second time and inform that the police will
be called if they continue to refuse to leave the premises.
5. If there is still no compliance, do not confront the resident further. Call the police and your HOA
board contacts.
*At no time is physical force to be used by a pool monitor unless there is imminent danger to a
resident.
**In case of non-resident trespassers, give one warning to leave at once then call the police and your
HOA board contact.
Preferred enforcement process for pool monitors:
1. Politely ask a resident in violation of the rules to change behavior. In case of a child
accompanied by an adult, also ask that adult politely to correct the childβs offending behavior.
2. If needed, repeat first request one time and include notice that another episode may result in
the resident being asked to leave the premises for the safety of all.
3. If there is still no compliance, politely and firmly ask the resident to leave until s/he can abide by
the community rules as posted.
4. Should the resident refuse to comply, ask politely a second time and inform that the police will
be called if they continue to refuse to leave the premises.
5. If there is still no compliance, do not confront the resident further. Call the police and your HOA
board contacts.
*At no time is physical force to be used by a pool monitor unless there is imminent danger to a
resident.
**In case of non-resident trespassers, give one warning to leave at once then call the police and your
HOA board contact.