Running Tickler with Management??

Hi everyone.

Our management company here took over our HOA about 3 months ago. They are doing great and I have to ask due to previous horrific managment our BOD really had to ride the PM's tail to get things done in a semi decent manner of time.

This management company seems alot better but has had some misses with simple work orders.

ALthought I don't get a response I have emailed our PM weekly asking for status on some issues that literally have gone unresolved for months. Meeting minutes constantly show discussion, but result show no action.

Example We had a broken exit sign that needed repair. It was initially mentioned in March. ( I was not on the BOD at that time ) 3 months later no repair, but every months meeting minutes reflected same homeowner bringing it up.

I emailed our pm and told them this needs to be done, and gave them a list of basic maintenance. I also think that regular contact weekly in between HOA meetings willhelp keep them on task.

How follow up done with other PM and HOA's? I see our HOA would usually let the PM do whatever between mtg, no follow up hence the exit sign example.

Along with Melissa, Fiona, make sure you read and understand your contract with the MC.

Next, can any director give orders to the PM?? In my HOA only the Board acting at meetings can give the MC directions. Often, this takes more than "discussion" at a meeting but alos a vote. The board president follows through with our PM if the work doesn't get done.

So it sounds like there may be a misunderstanding about giving directions to your MC. Get it straightened out.