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CherylM6 (Illinois)
Posts: 15
Posted:
New member on a Board. Want to make sure money is being spent appropriately and all accountings presented are in accrual basis, and have no way to see actual amounts being paid out or taken in, and no copies of bank statements provided.

As board member do I have the right in Illinois to request a copy of the Quickbooks file kept on our Association by the Management Company as well as copies of the actual bank statements so that I may make sure all money is accounted for properly?
CarolR11 (Colorado)
Posts: 2,563
Posted:
Welcome, Cheryl.

I'm on the board too and our bylaws state that directors have complete access to all the HOA's books and records. It replicates the language found in CA Corporations Code.

So check your own docs first and if silent, look to your state's codes, probably corporate (assuming you're incorporated).
TimB4 (Tennessee)
Posts: 21,059
Posted:
Yes you should have access. If you are not serving as Treasurer, you should first ask your Treasurer. Otherwise, going directly to the MC could give the Treasurer the impression that you do not trust them and cause for issues on the Board.
CherylM6 (Illinois)
Posts: 15
Posted:
The Treasurer does not have access to the books and none of the other older Board members have ever seen a check, statement, invoice, contract. They have allowed the same management company to run things without any oversight for 20 years. Illinois law says I as a Board member have access to the books and records, but does this mean "looking" at copies of whatever he gives me, i.e., p&l statements, ledger accounts, etc., because everything is in accrual basis and thus nothing actually documents what's paid. I want to know if I have the right to the actual Quickbooks file.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
I want to know if I have the right to the actual Quickbooks file.


No, you do not have the "right"..... legally.

Although they could provide that file to you voluntarily, they don't "have" to. Its proprietary. They created it. They create many things to do their job, that you do not have the right to take from them just because they use these items to maintain your HOA and others. You have no more right to that file than the computer that it is on, the person that made it or the building it is in.

Unless..... your contract specifically states otherwise.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
They have allowed the same management company to run things without any oversight for 20 years.


Personally, I'd want to start seeing regular bank account statements, and more. It's possible the HOA has no money and the mgmt company is taking the money, paying for expenses and keeping the rest and printing up fake numbers for you. Bernie Madoff style.

Trust, but verify.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
p&l statements, ledger accounts, etc., because everything is in accrual basis and thus nothing actually documents what's paid.


Remember Berni Madoff's scam suceesed because he was able to create professional looking statements that were believable. People trusted these statements for decades. In reality, it was all made up. The money was gone.
CarolR11 (Colorado)
Posts: 2,563
Posted:
Say, Cheryl, while it'll cost some money, it seems to me that you need a professional audit of your books. Some states, e.g., CA, even require it.

20 years?? I'd say your board must have an audit done to meet your fiduciary obligations to your HOA members.
DavidW5 (North Carolina)
Posts: 565
Posted:
Who has signature authority on the bank account? If it is solely the management company you are asking for trouble. Insist that a board member have signature authority. Then have that board member direct the bank to provide duplicate bank statements directly to the HOA, not through the management company. This is the absolute minimum internal control measure to assure that the HOA knows where its money is.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By CherylM6 on 04/12/2013 5:03 PM

They have allowed the same management company to run things without any oversight for 20 years.

Shame on them.

I personally think the MC should only have limited access to the financial accounts. That access would be to deposit funds into the account, period.

The Board, and more specifically the Treasurer, should be the one keeping the financial income and expense statements, reconciling the accounts with the bank statements, transferring money between accounts when needed and issuing checks to pay the bills (and those checks should require two signatures).

The MC should be collecting the checks, maintaining the lot ledgers, provide delinquency reports to the Treasurer and make the initial collection letters for delinquent accounts. The Treasurer, using the deposit slips, should be verifying the lot ledgers and send out the 90 and 120 day letters.

Cheryl, go to the Board and tell them you would like to review the books on behalf of the Board. Once receiving board support, have the board instruct the MC to give you full access. If the MC doesn't want to comply, the Board needs to start taking control of the finances.
DebbieW2 (Tennessee)
Posts: 33
Posted:
I am having this same issue. I asked to see the bank statements and I was given the quickbooks P&L statement and quite frankly, that means nothing. Anyone can type anything into quickbooks and spit out a report. On our P&L statement, the treasurer indicated that the liability insurance cost was $1965.00 yet when I finally got a copy of it from the insurance company the cost of the policy was only $550. I was flat out denied the statements and no one will back me up, all the homeowners don't want to step in - not sure why everyone has their head in the sand. So what do we all do if we want to review costs, just bend over and take what ever they tell us?? This system is not fair - our only recourse is to hire an attorney and eat the cost of that. May as well just let the HOA over-charge us because either way we loose.

What do the members do? Not fair at all.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
This system is not fair


Get control of the checking account. Pay the bills yourself.
CherylM6 (Illinois)
Posts: 15
Posted:
Hi Debbie,
It is not fair and I do not understand the other Board members - why be a Board member if you don't want to do the job? We did personally hire an attorney to advise us on how to proceed and I've been told if the Management company does not provide the documents and actual Quickbooks file on disk (not a printed report) that I can sue him, and unfortunately the Association will ultimately have to pay me back for the attorney fees. It's like I'm suing myself, but I guess that the only way to a) get the records; and b) to get the other homeowners and board members to share in the attorney fees - basically forecably. I had an accountant look over the reports and she told me the same thing - anyone can change anything before the report is printed. I hate to think anyone may be doing this, but I don't know.

I cannot believe how common this is across the country!
TimB4 (Tennessee)
Posts: 21,059
Posted:
Sometimes a simple letter from the attorney can produce the records.
A lot cheaper than full blown legal action.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
I've been told if the Management company does not provide the documents and actual Quickbooks file on disk (not a printed report) that I can sue him


Although the management company will have to turn over the HOA docs such as bills, bank statements, etc, it's unlikely it will be required to turn over the QuickBooks file. Its property of the mgmt company.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Steve,

The data is not the property of the MC. The program yes, but not the data.
DebbieW2 (Tennessee)
Posts: 33
Posted:
Whether it is a mgmt co doing the books or the treasurer of the HOA, the data and the bank statements ARE property of the HOA. HOW can you think it is not? HOw can any checks and balances (audit) be done if we cannot see the bank statement and cross reference it to the QB file. In my case the other Board members do not want to be in the board. We only have 11 homes in the assoc, so no one wants to get involved. EVEN if they DID want to get involved - if the treasurer on the account won;t show the QB data AND the bank statements, we effectively screwed the pooch!!

Fact is that if you appoint or hire someone to do the books, you should be allowed to see them - period! I have been asking since March 28 and I was told by the treasurer that there is no reason for me to review the bank statements and all she is "required by law" to give me is the QB P&L file. I am in Tennessee but most laws indicated that members can see "records" but most laws do not specify exactly what those records are. The laws should be changed to help the members. If I was the treasurer and someone wanted to double check me, all I have to do is send them the statements and the QB report and off ya go! How hard is taht with technology these days?
CherylM6 (Illinois)
Posts: 15
Posted:
I agree - state laws need to be changed to specify what exactly needs to be provided to the Board members. I have been told here in Illinois by an attorney specializing in Condo law that the Quickbooks actual program is proprietary, but all the data entered into it is not, and that should be available to any Board member requesting it if held by the Management Company. That's what I'm waiting for from the MC as I have made that formal request. I don't get why Board members fight and why we can't be all on the same page for the best of all Homeowners... isn't that our job??
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
I have been told here in Illinois by an attorney specializing in Condo law that the Quickbooks actual program is proprietary, but all the data entered into it is not,


This is just an opinion. Not backed by a court decision.

The mgmt company is the creator of these files, thus the owner. It is proprietary data. Unless you have "Data Ownership Policy" in writing with the mgmt company that states the working computer files they use such as quickbooks, excel in regards to your HOA are yours and shall be given to you upon request, you really have no right to them. The mgmt company can simply print out the records from quickbooks and mail the pages to you.

Typically you hire the mgmt company to produce reports from quickbooks, excel, etc and provide them to the HOA. Unless you have this stated otherwise in the contract, principles of trade secret laws would apply.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
I agree - state laws need to be changed to specify what exactly needs to be provided to the Board members.


You don't need a law to do that, just include it in your contract with the mgmt company.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
I was told by the treasurer that there is no reason for me to review the bank statements and all she is "required by law" to give me is the QB P&L file.


Your treasurer has no idea what she is talking about, and you're taking her statement as fact. Time for a new treasurer.
RogerB (Colorado)
Posts: 5,067
Posted:
Steve has provided an excellent answer "include it in your contract with the mgmt company." Attached is a management agreement which could be used as an example for amending the current management agreement.
Refer to: IV - Services, 1.D - Accounting Reports and 4.D - Association Records.
📎 Attachments (1):

⏸ Downloads temporarily unavailable

📝1424263212371.doc(44 KB)
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By SteveM9 on 04/24/2013 7:57 AM
I agree - state laws need to be changed to specify what exactly needs to be provided to the Board members.


You don't need a law to do that, just include it in your contract with the mgmt company.

Good advice.
CherylM6 (Illinois)
Posts: 15
Posted:
Roger,
Great Contract - I plan to use it as an example. Thank you so much.
CarolR11 (Colorado)
Posts: 2,563
Posted:
Roger's contract does look good, Cheryl. I only skimmed it so I may have missed it, but our MC contract states that the MC is "not obligated" to follow instructions from the board that oppose the governing documents or state laws.

Given your long-term MC, another related clause might be the within its areas of authority, the MC must comply with the governing documents and state laws. Or some such. I may have missed that wording in Roger's too an I'm sure it can be better stated than my version.
MoM1 (Massachusetts)
Posts: 56
Posted:
If your MC is geographically convenient for you, make an appointment and bring your own thumbdrive and just make a back up of your association's data file.

Larry B from AZ usually has good advice on these matters.
CherylM6 (Illinois)
Posts: 15
Posted:
Thanks - the more details like that the better the contract.
CarolR11 (Colorado)
Posts: 2,563
Posted:
MoM--yes Larry from AZ does often offer good insights, but he's been silent for quite a while now. Hope he's OK.
CherylM6 (Illinois)
Posts: 15
Posted:
Well just heard from the MC and he is invoking the 30 day provision that applies to Unit Owners for copying records for me, as well as a charge. Why is it so difficult to "do the right thing" - and expensive as I need to consult an attorney?
EllieD (Vermont)
Posts: 446
Posted:
CherylM6,

Didn't you post that you were a Board Member?
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
Why is it so difficult to "do the right thing" - and expensive as I need to consult an attorney?


Well you only need an attorney if you dont know how to do something. So you either learn for free, or pay someone else. Your choosing to pay.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Did you think the copies were going to be for free? It costs money to make copies and it's coming NOT from the HOA but the MC. Even if it were coming from the HOA, they could charge you for copies. I don't see why you need an attorney. The problem here seems to be perception. The other board members don't seem to see a problem if they are comfortable with the bills being paid and not having to raise the dues. Why stand up on the boat to scream the boat has a hole in it and it's on dry land?

Former HOA President
CherylM6 (Illinois)
Posts: 15
Posted:
Yes I am a Board member.
CherylM6 (Illinois)
Posts: 15
Posted:
But the dues were raised, and the Unit Owners are very concerned that they are not being heard, and our association dues are 1/3 more than the condos in the complex next to ours, which is much better maintained. The problem is not that the other board members are happy with the MC and bills being paid, as they have not taken the time to look at anything. They don't want to be involved - I don't know why they are on the Board! I know my next option is simply to wait until next election, but the MC's contract is up now - actually he's had no contract for years. Literally there was no signed contract.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
The problem here seems to be perception. The other board members don't seem to see a problem if they are comfortable with the bills being paid and not having to raise the dues.


Seems she is the ONLY one paying attention. The mgmt company could be robbing the HOA blind and no one would have a clue. Trust...... but verify.
CherylM6 (Illinois)
Posts: 15
Posted:
And that's what I am trying to do - verify - but if I can't get my hands, as a Board member, on the bank statements, etc., I cannot do that.
DebbieW2 (Tennessee)
Posts: 33
Posted:
Cheryl - I feel your pain, trust me. The law in all aspects of this protect the ones on the bank account, not the members. I am only a member but I should be able to see the bank statements at least once a year upon request. With modern technology, scanning and email is free. Let the members see the actual transactions - what is the big deal unless there is a cover up? Really? I can't understand those here in this forum indicating otherwise. Our meeting is tomorrow and I will face our current treasurer and ask her face to face to see the statements. I already talked to the court clerk in the local jurisdiction and she indicated something sounds fishy if the one in charge of the books won;t let you see statements. She even indicated that the QB reports mean nothing, the bank statements are the holy grail.

FYI - I am not an attorney and do not take this as legal advice. it is NOT hard to file a Summons and Complaint( for Specific Performance) in your local court. You can do it "pro per" and the court has blanket summons to fill out. You don't always have to file a lawsuit for money, you can sue for actions (performance). the only penalty of course is money but once the HOA is served with papers, I can bet you'll get the statements and then you can dismiss the case (again, the court has all these blanket forms). You can ask the court for your filing fee and service of process as a damage if you want but for that little cost to gain a peace of mind is well worth it. Some are going to respond that you are suing your self if you do this - we can agree to disagree on that observation.

The clerk whispered to me that I should call the State Attorney General....
TimB4 (Tennessee)
Posts: 21,059
Posted:
Cheryl,

Since your Board isn't supporting your efforts, the MC is treating your request as if a member is requesting the info. It's a shame that this is happening and, as you know, the real problem appears to be the rest of the Board.

Instead of having them give you copies, I'd suggest that you request to inspect the files. Then show up with a laptop and scanner and start making copies yourself. Have a new thumb drive (open it in front of them so they can't claim virus possibility) or blank CD-R and copy the file yourself. This will take more of your time but it won't cost you money up-front.

Of course, another option would be to make a motion that since it's a board member requesting the info and the MC is charging that the Association reimburse you for your expense. Perhaps that will wake the other Directors up.

Tim
CherylM6 (Illinois)
Posts: 15
Posted:
Great idea! Maybe I will take that advice.

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