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CarmenF (New Jersey)
Posts: 11
Posted:
four residents who were on the finance committee, now dismissed by the Board, did get open competitive bids for our landscaping. We received about 6 bids. The lowest bid was about $ 30,000 lower than our existing landscaper. Yet the BOD is not moving or doing anything about it. My question is, if any one knows, would the D&O policy cover the Board if they ignore this $ 30,000 savings. I believe most all policies exclude intentional acts. Wouldn't this be an intentional act on the part of the Board, to ignore this savings? After all they now know that they can save the owners here $ 30,000 per year on our landscaping costs. To be negligent is one thing, to act in a offensive way intentionally is another, isn't it? Any views on this topic?
BradP (Kansas)
Posts: 2,640
Posted:
Carmen:

You can't judge bids on dollar amounts alone. There are so many factors that go into it such as the services provided, reputation, ease to work with, etc. As with any service you get what you pay for, that is usually what low bid is, usually low quality but not always. Where does the company you have fall in relation to the other bids? Are they the highest, middle of the road, etc? I think there is a lot of information you need to have before you can pass judgement on them. Ask to see a copy of each proposal, call around and check reference on each company.

We switched to a different landscaper last year who was more expensive. However, we felt the lower price and bad service was not worth it anymore and decided to pay more and I am a lot happier.
JM2 (Oregon)
Posts: 439
Posted:
Hi Carmen:

Brad is correct in saying that you get what you pay for. With that many bids, it would be worthwhile to throw out the highest and lowest bids and see what the rest look like.

Checking the reputation of the companies would be very important, as well as reviewing the bids to make sure that they are all bidding on the same level of service. [When I used to manage a portfolio of HOA's I would send out a request for bid to 4 companies I trusted, and then meet them all at the property to walk through, discuss issues there and answer questions so that they were all bidding on the same service with the same answers to questions.]

Also, check out the size of the companies and see how big the projects are that they've serviced before. I had one company that wanted to get into the HOA landscape business but they had never done anything near the size of the community I was managing; I recommended to the Board that they choose a company with experience similar in size to the Association's.

You might want to go to CAI's website, www.caionline.org, and check out the local chapter's website for vendors in the area; see if any of your bidders are on their list of vendor-members. That should give you a good idea of which companies have done the work similar to what you are asking.

Another issue is the availability of emergency work on nights/weekends when there is a leak, a stuck valve, etc. on an irrigation system. It's a lot easier if the company comes out to take care of it, rather than having a board member looking for where to turn things off.

Best of luck in the process. By the way, what is the range of bids? If you're looking at $30k vs. $60k, that's a lot different than $300k vs. $330k.

J. Patrick Moore, CMCA
RogerB (Colorado)
Posts: 5,067
Posted:
Yes, the D&O policy would cover the Board when they do not chose a contractor who's bid is $30,000 lower. That may be offensive to you but may be a sound decision by the Board.

Meanwhile, I strongly disagree with anyone who thinks just by paying more they will get better services. Many times I hire small companies at a lower cost and received more and better services than significantly higher bids.
CarmenF (New Jersey)
Posts: 11
Posted:
We compared apples to apples. The number of cuttings will be the same. we are now paying 94,000. Out of six bids, all of which was lower than $94,000, the lowest was $ 59,000. Same edgings. In fact we did interview their references and found them positive. The current landscaper got the account with no bidding and no reference checks. so we feel that it will be win/win by going to the lower cost landscaper. Ther is a clause in the contract to terminate with 30 days notice.
BradP (Kansas)
Posts: 2,640
Posted:
Carmen:

I would say if all bids covered the same services and you are with the highest bid then something needs to be done. Unless you can justify going to a higher bidder you should take the lower bid.
PatrickH (California)
Posts: 204
Posted:
Carmen,

If the amount of service is the same and the references and things check out, you should go with a lower bidder. As long as the new contract also has a termination provision, you can always go back and get new bids in 9-12 months if the new landscaper can't cut it, (pardon the pun!).
CarmenF (New Jersey)
Posts: 11
Posted:
the bod indicated that they intend to stay with the current landscaper in spite of the 30,000+ savings. However with the apathy of many residents, there seems to be nothing we four can do about it, right? Remember assume all things are equal here, in fact we interviewed the references of the $ 59,000 bidder, the current landscaper was never checked out, we were told.
CarmenF (New Jersey)
Posts: 11
Posted:
Good fiscal sense would dictate that we should go with the lowest responsible bidder, right? But if the BOD is stubborn and wants to stay with the current higher priced landscaper, what can we do about it legally? Any one know?
RogerB (Colorado)
Posts: 5,067
Posted:
Posted By CarmenF on 03/14/2007 8:08 AM
Good fiscal sense would dictate that we should go with the lowest responsible bidder, right? But if the BOD is stubborn and wants to stay with the current higher priced landscaper, what can we do about it legally? Any one know?


1. Get up a petition to hold a special members meeting to vote on removing each and every Board member and to elect new Board members to replace any removed for the remainder of their term.

2. Teminate the contact at such time as the contract will allow and replace with the low bidder IF it is verified they may do the same duties with quality work.

CarmenF (New Jersey)
Posts: 11
Posted:
There are two problems. 1 Apathy 2. No one wants the job as trustee. The five we have on the Board now are there by default. No opposition. there were five vacancies when the Bldr. turned over the Board to us residents and only five filed as a candidate, so there was no election. That is the problem. How do you deal with that?
RogerB (Colorado)
Posts: 5,067
Posted:
Posted By CarmenF on 03/15/2007 12:11 PM
There are two problems. 1 Apathy 2. No one wants the job as trustee. .....
That is the problem. How do you deal with that?


Carmen, these are major problems for most HOAs. Possible solutions are:
1. Make owners aware of how it affects their pocket book it could reduce apathy (just a little).

2. Hire a good MC to do the daily work and guide the Board. Just the one $30,000 saved could more than warrant the MC fees. This frees Board members to only manage and set polices, not handle daily duties. This will provide encouragement to those who are apprehensive of volunteering plus reduce burnout of the few people willing to volunteer.

DennisM1 (California)
Posts: 3
Posted:
Carmen,

Sadly, I agree with the other post here… I’ve learned that it is very difficult to get past community apathy as well.

We are an HOA community that has been around for over two decades. The current President has held this position for 21 years (I’m not joking, I’m very serious). I am the newer member of the BOD with others serving closer to ten or more years. So, what is my point in telling you all of this?

We had a landscaping company for approx. 18 years; it is my understanding in conversations with other members who have been here for a while, that for ten years of this time, the landscaping contractor was “supervised” by the Presidents son. In 2005 we were starting to have major problems with weed growth in the community, and to make a long story short. The BOD made a decision as to not renew that particular landscapers contract for the coming year.

Some options were tossed around in our monthly board meetings as to how we should best move forward. The President said that his son would be interested in doing the work, and if the BOD would give him a six-month “verbal” contract. This would be time for him to prove himself. The BOD agreed to this, thinking, if his son had been the supervisor for the past several years, who better than to put us back on the correct path, little did I know back then, and there were problems from the beginning.

Once the decision was made, I began to feel uneasy moving forward. I had believed things would be handled in a proper, ethical and business like manner. The more I voiced my opinion, the more opposition I received from the other board members. The following outline is meant to touch upon some of the problems that began to surface shortly after the board’s decision, and then to outline the current status.

1. The son who’s now providing landscaping services has no license or landscaping business. It is my understanding that he has no intentions of obtaining a business license, and in fact the board of directors voted to buy the landscaping equipment for him to get started (As stated at a board meeting by the President, “The equipment is a signing bonus”).

2. Has no insurance, workers comp or any type of liability coverage, so that by proxy is provided by the association now, which makes him an employee of the association.

3. Has one employee working for him (who is a great hard worker to his credit but there is 7 acres here). Yet bills the association for a greater amount than any other landscape company in the history of the community.

4. Has never produced a bid or contract in writing, which outlines any objectives or commitment or means to hold him accountable.

5. Does not address the BOD when buying plants or shrubs and decides on his own what they will be, and where they will go and how much to spend.

6. Has not produced (when asked by members of BOD) any receipts for plants or supplies.

7. Has now worked without a contract for a year, and to the best of my knowledge this has not been addressed at any meetings of the BOD.

8. Before the six-month trial period ended. I produced bids from landscaping companies which have been in business for 25-30 years, each having major commercial contracts on their resume. I did a walk down of the community with each landscape contractor on different days. They came back with bids and almost identical numbers, which were 10,000 dollars less than what we are paying to a non licensed, uninsured person who we now understand is not even close to being a landscape professional. When I presented the bids to the other board members. The president said, “the bids are low ball, my son is staying, he’s earned it.” That was over 8 months ago, and the bids have been taken off the table completely.

For those of you who are experienced in HOA law, as well as the importance of community service, I will answer your question before you ask. No, there was no disclosure. The community members were not allowed to vote as to if this is ethical, or for that matter, a reasonable thing to do. To date, the board has never addressed this as a conflict of interest. Interestingly enough, the president selected the inspector of election this year as well. I’ll save that for another day.

If you’ve made it this far, thank you for reading. My real point in all of this is to assure you that you are not alone, and although I am new here to this site. In what I’ve read so far, there are some great people here with a lot of knowledge and background regarding HOA’s. In my 4 years, 3 as a V.P. and now as a Member At Large. I have learned many things as well…

The direction and advice in regard to your post is very accurate, D&O’s will cover the board’s decision making, however. Most board members understand very well if they are operating on an ethical and responsible level, and to that end, so do the keepers of the policy. They may foot the bill, so to speak today; however, with more and more laws changing to protect the homeowners in HOA’s across the nation. I would imagine that somewhere in the near future, there would be investigations of BOD’s by the policy holders to protect themselves… “The times, they are a changing.”
CarmenF (New Jersey)
Posts: 11
Posted:
My problems seem pale compared to Dennis' s problems. The HOA Boards have too much power. No checks and balances If you sue them you are only suing yourself as your assessment may rise due to large lagal fees. But Dennis you can try this: Your BOD has D&O policy I assume. Now they know that they can get their landscaping $ 10,000 cheaper. If they ignore these bids is this an intentional act ? Many policies EXCLUDE intentional acts. So if they are sued any legal defense and awards may have to come out of their pockets. Have the Insurance checked out or tell your BOD, they may think twice after they learn of this possibility. They may reconsider in light of this information.
CarmenF (New Jersey)
Posts: 11
Posted:
My problems seem pale compared to Dennis' s problems. The HOA Boards have too much power. No checks and balances If you sue them you are only suing yourself as your assessment may rise due to large lagal fees. But Dennis you can try this: Your BOD has D&O policy I assume. Now they know that they can get their landscaping $ 10,000 cheaper. If they ignore these bids is this an intentional act ? Many policies EXCLUDE intentional acts. So if they are sued any legal defense and awards may have to come out of their pockets. Have the Insurance checked out or tell your BOD, they may think twice after they learn of this possibility. They may reconsider in light of this information.
DennisM1 (California)
Posts: 3
Posted:
Greetings Carmen, you are correct the board does have a D&O policy. The problem is, there are not enough members who are willing to tuff it out and get to the heart of the matter. Some members using the newer laws which were passed in 2006 asked for all the boards records of payment, invoices and so on. They never got half of what they had been trying to research. Even so, they found invoices for close to 200 dollars where the "board" had a meeting. The invoice was for their dinner charges. There are 5 members on our board of directors and I know where they went to eat. It's not 40 dollars a person. And I was the VP at the time, I never knew about the meeting and there were no minutes. In fact the MC rep. didn't even know about it (she was let go by the way). In a nutshell, if you voice a concern, you start to get letters and fines from the MC. It's typical HOA run a muck. It's really to bad that adults just can't act that way.

Regarding the landscaping, there have been some who came to the meetings and complained, then, at the next board meeting, there will be a cheerleader for the landscaping crew (of one). Those who have complained in the past have waited weeks to have their lawns mowed. The issues here are many. The concern that I have is that none of this is legal. The board never goes to a members vote, even if they are spending one hundred thousand dollars. The landscaping is just one of many things. I've gained a lot of knowledge regarding HOA's over the past 4 years. I'm still learning, but the more I know, the greater the resistance I get from the other board members. I mean think about this, there are members of our board who have been there for 21, 13, 10 years. Who sits on a non-profit board for two decades? Ok, I'm venting now... sorry, but I'm sure you can understand my point. One of which is how come there are no time limits to board members serving as officers, it makes not sense to me.

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