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DorothyO (Washington)
Posts: 293
Posted:
Hi All,
My Treasurer just sent me this e-mail. I know that before I became President my HOA filed a Lien on a homeowner's property for unpaid assessments, (after their third and final violation notice), but the assessments and fees were paid and the Lien released, all within a matter of a few months, not years.

Here is her e-mail: "I have a coworker that just took over as Treasurer for her HOA here in WW. There happens to be 2 homeowners who are delinquent on their annual assessments, one by 3 years and one by 2 years. She wanted to know if we have ever turned a homeowner over to collections. I shared with her that from my understanding, we file a lien on the property when a property owner is severely past due, and we will be paid when they sell the home. Although I didn't believe we have ever had this happen. I suggested she call the homeowner as they could be just unorganized and don't open their mail, or haven't paid attention to it, especially if it hasn't been pressed in the past.

I told Sharon I would check with you to see if you have ever heard of sending a homeowner to a collection bureau."

So, the question is: Do HOA's use collection agencies to pursue payment of unpaid assessments? Our Bylaws, of course, outline the Lien procedure for unpaid assessments, but they also say at the end of the Article, "The remedies provided herein or cumulative and the Board may pursue them, and any other remedies which may be available under the law, although not expressed herein, either concurrently or in any order." What this says to me is that we certainly could go the collection agency route rather than a lien. What say y'all?

Dorothy
TimB4 (Tennessee)
Posts: 21,059
Posted:
Dorthy,

Our Association has never used a collection agency. We utilize liens but, like your Association, prefer to work directly with the homeowner to work out a payment plan.

I have heard of collection agencies being used. We have just never entertained that option.
DorothyO (Washington)
Posts: 293
Posted:
Tim,
Hey there. I wonder about the "three or two years" time period of unpaid assessments. I don't know what this associations records are as to whether or not they contacted the delinquent owners or what. I did just find it interesting why, in my view, the more draconian choice of placing a lien on someone's property was preferred over just getting a collection agency to do the deed.

Dorothy
SheliaH (Indiana)
Posts: 6,964
Posted:
We've never used them and from what I've heard, they may not be a good idea because they take a percentage of the money owed as their fee and since there are several consumer protection laws, such as the Fair Debt Collection Act, a homeowner could simply say "don't call me again' and that would stop the collection agency (of course, they could sue at that point).

Liens are good because, as you note, they have to be satisfied if the house is sold, but on the other hand, if the mortgage company forecloses, the HOA's lien will likely be worthless because in most states the mortgage company's interest in the property supersedes the Association and nearly everyone else (except for a tax lien). Hopefully you're in a state with some sort of superlien law that would require the HOA to get something.

If filing a lien is all your community has done, but the person still lives in the home, you really need to consider filing a lawsuit against them. It's true lawsuits have their pros and cons (legal expenses can be hefty and suing someone isn't the same as actually collecting anything, which is what you're really after).

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
MelissaP1 (Alabama)
Posts: 13,836
Posted:
This should have been done by certified mail and sent to the homeower's address in the HOA. If they use the property as rental then another courtesy letter should be sent to that address if known. However, the letter does need delivered to the HOA's resident home address. Whether they open it or not is irrelevant as long as there is a record of them denying receipt.

We had a person who we sent the lien certified mail who wouldnn't open it. We used the unopened returned mail as evidence and pursued foreclosing on the home. Which we were successful in doing AND getting the owner's attention. All they had to do was pay the money they owed but they refused and lost the house.

Former HOA President
LarryB13 (Arizona)
Posts: 4,099
Posted:
Dorothy,

People who work in collections are cannibals and you are the barefoot pilgrims they will eat for lunch.

I have heard of collection agencies that offer to collect a debt for 1/3 of the amount owed. They aggressively go after the debtor and collect the first third, all of which they claim as their fee. After that, they have no incentive to collect the rest. Collection agents are the scum of the earth and there is no way they are going to play fair with a bunch of tenderfoots from an HOA.

An alternative path is to file a civil suit. In my state, the HOA has to obtain a civil judgment before initiating a foreclosure action.

Civil suits have risks of their own. First you must be able to locate the owner of the property. If you cannot find him you cannot serve him and if you cannot serve him, your lawsuit is dead in the water. Second, you must be reasonably certain that the owner has the assets to satisfy a judgment, otherwise the judgment is just another piece of paper.

If the amounts are small enough, an officer of your association may be able to represent the HOA in court. If you hire an attorney, you will be on the hook for hundreds and likely thousands in legal fees whether your suit is successful or not. In theory, you should be able to recover what you pay the attorney but in reality paying an attorney is just throwing good money after bad. The odds of winning are almost 100% as there are few defenses to non-payment of assessments but the odds of collecting all that is owed are pretty low.

JeanneK3 (Maryland)
Posts: 562
Posted:
I agree with Larry.
Collection agencies get very nasty and will ignore consumer protection laws to get their fee. You might be getting into more trouble than you'd like if you go this route.
Jeanne
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Dorothy

Our HOA has tried several ways to collect back dues in that we talk to people, try and arrange payment plans, waive late fees ,etc. but it get to a point where they ignore us or do not honor their promises. We felt that by this time we had no "weight" with them so we needed an alternative.

We have had discussion with a real estate law firm (not a collection firm) that has a division within it that specializes in owner associations. They use a multi step process to collect. To the best of my recollection it will go like this:

1. After 30 and 60 days late we send polite letters from the HOA. In the next quarterly bill, the HOA sends notice reminding the owner they are 90 days late and asks for back and present dues or a payment schedule acceptable to the HOA within 30 days or we will turn the account over to a law firm for collection. It is now almost 150 days since we have seen a payment.

2. The law firm sends a letter informing the homeowner that they have received the case and are prepared to file a lien and commence to foreclose unless owed dues are paid or a payment schedule is arranged with the HOA within 30 days. The firm charges the HOA $65.00 for this letter.

The law firm then backs off and awaits further notification from the BOD. It is now back in the BOD's lap. The BOD then tries once again to reach an agreement. In several case, not all this was enough for them to make arrangements to pay. If no arrangement are made thent we turn it over to the law/collection firm again.

3. Law firm sends a letter saying a lien has been filed (which it has)and foreclosure has commenced. It will now cost the homeowner $495.00 (to the law firm) plus owed dues to the HOA to stop the process. No charge to the HOA.

4. Law firm files some paperwork with the court about foreclosure and notifies the homeowner that foreclosure has begun and it will cost $995.00 (to the law firm) plus back dues to the HOA to stop the process.

5. The next step would be the HOA pays the law firm $400.00 and foreclosure commences. The process is completely stoppable at this point by the HOA, the HOA would still have a lien, and the law/collection firm is owed $995.00

We do not want to be in the real estate business as in we have no wish nor desire to foreclose. I am not saying all should not foreclose but our decision is not to.

We have not gone past Step 3.

We have had three foreclosures via lenders. Two took about one year to settle and both units were sold but the HOA saw no money from our liens as there was none there to be had. We have one home where the owner died and the home is tied up in his estate but we have seen no payments for almost a year now.

Hope this helps.
DorothyO (Washington)
Posts: 293
Posted:
Thanks everyone. I condensed and passed on all the information to my Treasurer to share with her friend, another Treasurer who apparently has inherited the whole mess. I am grateful beyond belief that in the twenty years we have been in existence, none of the Boards shirked the unpleasant responsibility of enforcing covenants immediately upon violation. As President going on seven years now, I've been accused and called all manners of names by those who feel covenant enforcement is kin to a "police state," "the Gestapo," "elitism," "witch-hunts," "harassment," and so forth. My response: you either enforce them or you don't, t'aint no middle ground. Thanks again.
JH3 (Maryland)
Posts: 67
Posted:
Just to add to that, the board has a responsibility to enforce the rules, and are required to by the docs. Being in any place of authority in an association is a thankless job, but it has to be done.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Snn,

Welcome to the forum. Keep in mind that this thread is over 2 years old. It's best not to reactivate old threads as laws change and what may have been good advice in 2013 may be bad advice in 2015.

Quote:
Posted By AnnS11 on 08/29/2015 4:04 AM
Please clarify about the fees payable to the law firm. It seems $400 is charged to homeowner for the lien and the threat of foreclosure.

Typically, all costs of collection are charged to the member who is behind in paying their assessment.

Quote:
Posted By AnnS11 on 08/29/2015 4:04 AM

Can a statement that foreclosure has begun be made and not actually be commenced?

The foreclosure process, technically, begins when the lien is filed. This is, as I understand it, because you are unable to foreclose without a lien on the property or a judgement from the courts.

Since step 1 of the foreclosure process, the recording of a lien, has begun.

Actually, one could argue that turning the process over to the attorney is starting the foreclosure process as well.

Quote:
Posted By AnnS11 on 08/29/2015 4:04 AM

at some point the homeowner is told they owe the law firm $400, then $495, then $995.

Different costs for different services.
Additionally, some law firms will collect fees differently. Some want full payment from the HOA. Some will take some payment from the HOA and wait to collect the rest from the owner or foreclosure process.

Although I am not the author of the post you refer to, JohnC is, I know from dealing with collections in my Association that there are several things that occur at the attorneys office. John is pointing out that they have negotiated with the attorney to limit the services provided until additional instruction is provided by the Association.

The first action (of writing the letter) likely required verifying ownership with the property records and drafting the letter (hence the small cost).

The second action (of filing the lien and notifying the owners of the lien) likely included an asset search of the owners, verifying military status, drafting the lien, filing costs, letters to the owner, the Association and associated postage, recalculating the Associations figures of what is owed, etc.

The third step, per John, is getting paperwork in line to be able to foreclose. This requires additional paperwork with the courts, more records search, notice requirements, etc.

The fourth step is the actual foreclosure.

Quote:
Posted By AnnS11 on 08/29/2015 4:04 AM

and the result of a lien only, the HOA owes the law firm $995 after already paying law firm $495 for the lien and the threat of foreclosure?

Actually, depending on the step completed, it may be a simple letter, a filing of a lien, the approval from courts to foreclose or the actual final act of foreclosing.

Again, paying for each level/step of service as it goes forward.

Quote:
Posted By AnnS11 on 08/29/2015 4:04 AM

I have forgotten the order here, but ....It just seems the threat cannot be made unless actually followed through with

Threats can always be made. Failure to follow through with the threat may lead to future doubts when the threat is made again.

Quote:
Posted By AnnS11 on 08/29/2015 4:04 AM

the threat cannot be made unless actually followed through with ....otherwise the lawyer would be in violation of the FDC ACT??

Again, the filing of a lien is, technically, starting the process of foreclosing.

Quote:
Posted By AnnS11 on 08/29/2015 4:04 AM

Or would the attorney acting on behalf of the HOA requesting payment directly to the HOA not be a debt collector for the act's purposes?

No you were correct. Once the attorney starts collection efforts on behalf of the Association, they are considered a debt collector for the purposes of the Fair Debt Collection Practices Act (FDCPA)

Quote:
Posted By AnnS11 on 08/29/2015 4:04 AM

Also, if a lien is filed/recorded with Probate, would the lien expire and be void if no foreclosure action commenced at some point relatively soon thereafter?

Laws vary by State. Some require a lien to be renewed every so often. Others allow the lien to remain until removed by the debt being paid or discharged by the courts (bankruptcy/probate/etc.).

TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By TimB4 on 08/29/2015 4:42 AM

Snn,

Oops, ment to type Ann, Sorry about that.
CyrstalB (Maryland)
Posts: 457
Posted:
As hard as this is to do, you do have to do it so that you set precedence to the fact that no one can just ignore the assessments. It sucks, but it does have to be done. We are doing this now and we do not expect to ever see the money again, but at the same time, I do not want someone to say later that I didn't do my due diligence.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Also, if it goes to foreclosure, the members are likely behind in other bills as well. Therefore, as was pointed out, the Association may or may not ever see the money owed.
What foreclosure does do is stop the bleeding.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
We have seen a drastic increase in our late payers paying once they have been contacted by our law firm. They needed a kick in the butt/threat to do so. Of the worst 6, 3 got caught up within a few months. One made a one year payment arrangement. One is trying to make payment arrangements (their initial offer was absurd). One is under a bank foreclosure and ignores our attorney's letters. If you do not bring legal pressure, people will not pay attention to you.
RichardP13 (California)
Posts: 3,868
Posted:
In California, a couple of different procedures are used.

1) Pre-Liens and Liens can be done by a management company or a HOA (if self-managed, and they follow the law to a T). With the proper software, management can start the collection process, generally working with the Board setting up payment plans.

2) If that doesn't work, you can look at lien companies that also do collections. These are often off-shoots of an attorney, so the fees are slightly lower. If the homeowner files BK or is foreclosed on, the association eats the charges. Same goes with using an attorney.

3) Another option, once the homeowner is no longer in the community, is utilize a straight out collection agency. Yes, they work on a percentage, BUT, something is better than nothing. NEVER use them while the owner is still in their home.

I just saw the delinquencies for the HOA I used to live in, $235K!! Please don't say you have problems unless you can top that.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Richard

I believe the national average for late dues (beyond one or two payment cycles) is about 3%. I always said an association should build in a 3-5% dues default rate.

I have found that letters from non-legal sources (especially the HOA itself) do not have the weight/threat that those from an attorney have thus I advocate to go this route sooner then later.

Our attorney letters do throw around "credit ratings" wording. I believe this in itself makes many sit up and take notice.
RichardP13 (California)
Posts: 3,868
Posted:
John

The steps I outlined have worked in managing associations. The key is nip it at the bud and be consistent.

In the association I lived in, if you offered suggestions, you're labeled a troublemaker. Being in debt by $235K is a result of their OUTSTANDING efforts.
AnnS11 (Alabama)
Posts: 5
Posted:
Thank you for reposes!

As I think this through more, I am wondering if this is best or most fruitful route to go... That is recording the claim of HOA lien..What's the benefit, if any, of in the alternative, filing suit in district court to collect about $3660 and then hopefully getting and then recording a money judgment against homeowner in Probate. As opposed to solely recording the homeowners associations claim of a lien in probate? I am thinking the HOA lien recorded only attaches to the specific property at issue whereas a judgment for money recorded would attach to any property or llc interest the homeowner has in the county. Wouldn't this also affect the homeowners ability to refi or sell or tranfer title on all or any of their other propert until the HOAs judgment against homeowner has been satisfied?
RichardP13 (California)
Posts: 3,868
Posted:
Quote:
Posted By AnnS11 on 08/31/2015 4:19 PM
Thank you for reposes!

As I think this through more, I am wondering if this is best or most fruitful route to go... That is recording the claim of HOA lien..What's the benefit, if any, of in the alternative, filing suit in district court to collect about $3660 and then hopefully getting and then recording a money judgment against homeowner in Probate. As opposed to solely recording the homeowners associations claim of a lien in probate? I am thinking the HOA lien recorded only attaches to the specific property at issue whereas a judgment for money recorded would attach to any property or llc interest the homeowner has in the county. Wouldn't this also affect the homeowners ability to refi or sell or tranfer title on all or any of their other propert until the HOAs judgment against homeowner has been satisfied?

I would defer to Melissa, our expert in Alabama law.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Ann,

Best to start a new topic as this thread is two years old.
RichardP13 (California)
Posts: 3,868
Posted:
Quote:
Posted By TimB4 on 08/31/2015 5:25 PM
Ann,

Best to start a new topic as this thread is two years old.

But Tim, you gave a very lengthy response two days ago, why the change?
AnnS11 (Alabama)
Posts: 5
Posted:
Okay - I understand! Can i simply re post my question under a new thread/ discussion?
TimB4 (Tennessee)
Posts: 21,059
Posted:
Sounds like a plan.

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