💬 Join us to post & get advice from 50,000 HOA & Condo leaders.

Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in

BridgettB (New Mexico)
Posts: 9
Posted:
I posted about my HOAs particular circumstances a few months back but cannot find the topic.

In a nutshell: I am the president of an HOA for a community of 8 units/condos. Only 3 units are up to date on their fees. Three units are behind and getting caught up. Two units are not paying at all. Collectively these two units owe the HOA $3200. We have left notices in their doors for months and still no effort on their part to pay. We have already placed a lien on one unit and will place a lien on the other but...neither of these residents have any intention of selling any time soon.

I read through some older topics about collection agencies and found that olddebts.com may suit our needs. Have any of you used this service to collect bad debts?

Any other ideas? Can an HOA file for bankruptcy? we may have too if these people don't pay.

Thanks all for your suggestions and thoughts.

Bridgett
LarryB13 (Arizona)
Posts: 4,099
Posted:
I would be wary of any internet-based collection agencies as they may not be licensed to operate in your state.

Be careful when dealing with any collection agency. I have heard of situations where the agency agrees to collect the debt for 1/3 of the amount owed. It sounds reasonable until they start collecting. Say someone owes you $3000 and they pay the agency installments. The agency then keeps the first $1000 it collects as its fee. Once the agency has been paid its fees, it has little incentive to collect the rest. In the end, the debtor owes $2000, the agency received $1000, and your association received zero.

Of the two units that refuse to pay, are they owner-occupied or are they rental units?

BridgettB (New Mexico)
Posts: 9
Posted:
Larry, these are owner-occupied units.

GlenL (Ohio)
Posts: 5,491
Posted:
Bridgett, we went with an attorney who specializes in collections, he adds his fees to the amount the person owes, so there is no upfront money from the HOA. This is not all rosy however, sometimes there simply is no money and the HOA ends up paying to foreclose. Yes I know foreclosure isn't an optimal situation for the HOA but sometimes it is necessary to get rid of a continual drain on the HOA and replace them with someone who will hopefully pay. Remember when you bring in outside collection sources they have to follow the Fair Debt Collection Act.

Studies show that 5 out of 4 people have problems with fractions
BridgettB (New Mexico)
Posts: 9
Posted:
I am hesitant to foreclose on one of the residents. She is, in all likelihood, dying of cancer. To me it is just bad kharma to put her out on the streets in that condition. However, that doesn't negate the fact that she owes us money. It is really a bad situation for us.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
You need to send notices by registered mail and NOT on their doors. Plus make sure they are owner occupied. You must send the registered letter to the HOA address. However, would also send one to the owner's other address if they have one outside of the HOA. Which can be found at the Tax Assessor's office by knowing the lot number of the property.

A lien is the best option and has the most teeth to it. It may take time to collect that is true, but it is more collectible than other options. Don't fall for any "collection insurance" companies out there as they are rip offs as the other poster has stated. A lien doesn't allow the owner to sell until it's paid off. Yes, there is a risk when it comes to foreclosure by a bank. However, some states allow for a "Super lien" that puts the HOA on the SAME level as the bank when the debt is paid by foreclosing. Otherwise the bank pretty much gets all the money with the HOA being next in line.

A lawsuit is just a "judgement" just like a lien. It doesn't go against the property and is not continous like a lien. Meaning if you sued for $2K in back dues but by the time it got to court the dues owed was $3K, then your most likely stuck at the $2K. Unless it can be modified during the court ruling. A lien would be perpectual with additonal legal fees attached. Plus a lawsuit judgement would allow the owner to move without ever paying the judgement. You don't get money in hand after a court case. You just basically get an "IOU". Which comes with options to collect of course such as wage garnishment, lien, or taking of something of value to sell to pay off debt. Which you must know the Social Security number of the party to get wage garnishment. Social security numbers aren't required in the entire process to have or to know. A lien option was your first option. Selling something to collect the money still means if you take a "car" to sell that any profit has to go back to the person. (Sell the car for $5K and they owed $3K, then $2K goes back to them).

My opinion is to stick with the lien and make sure to let them know it. Plus check to make sure it's in place and valid/up to date. Also have a strict lien policy in place. Such as 6 months behind in dues equals a lien. Need to have a line of when back dues are actually late.

Former HOA President
BridgettB (New Mexico)
Posts: 9
Posted:
I am so mad I could scream but I am at work so I won't.

So really, there is nothing to be done about these folks but put a lien on their condos. This means that we will have to raise our fees on the other 6 tenants to make up the difference. Part of the problem is...we have master-meters. Meaning 4 units are connected to one gas and one electric meter. Our utility bills are paid out of the HOA fees. We are in danger of having our utilities turned off, for ALL residents not just those who are behind.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
You want to scream more? Try separating those meters and making it the responsibility of each owner...You think this is bad now? We did that with our water meters....Cost us over $20K in installation fees, another $3K in legal/collection fees, and over 2 years to collect signatures to change our documents to reflect that.

Sorry but a HOA is ONLY funded by it's members for it's members. It also takes money to make money. So it will cost you all money to go and collect. Which makes the decision sometimes to be Do we pay $400 to file a lien to collect $1000 + $400 filing fee or do we pay the $400 to an overdue utility bill? Hard decision that's best discussed openly amongst all the owners so they understand what cake they can eat.

Former HOA President
BridgettB (New Mexico)
Posts: 9
Posted:
Quote:
Posted By MelissaP1 on 12/13/2012 1:56 PM
You want to scream more? Try separating those meters and making it the responsibility of each owner...You think this is bad now? We did that with our water meters....Cost us over $20K in installation fees, another $3K in legal/collection fees, and over 2 years to collect signatures to change our documents to reflect that.

Sorry but a HOA is ONLY funded by it's members for it's members. It also takes money to make money. So it will cost you all money to go and collect. Which makes the decision sometimes to be Do we pay $400 to file a lien to collect $1000 + $400 filing fee or do we pay the $400 to an overdue utility bill? Hard decision that's best discussed openly amongst all the owners so they understand what cake they can eat.

LOL, thanks for the reality check. Yes, there is no way we could afford to separate the units as much as we would like too. This is just so frustrating. This has been an ongoing problem with these two residents for years now.

I am discussing this with the treasurer now but we will be having an emergency meeting with the unit owners within the next couple of weeks. I don't think we can avoid raising the fees on the members that are paying.

Thanks all for letting me vent and for your advice.
GlenL (Ohio)
Posts: 5,491
Posted:
Quote:
Posted By BridgettB on 12/13/2012 11:52 AM
I am hesitant to foreclose on one of the residents. She is, in all likelihood, dying of cancer. To me it is just bad kharma to put her out on the streets in that condition. However, that doesn't negate the fact that she owes us money. It is really a bad situation for us.

I understand, we had one woman in a similar situation come to the Board and explain why she was going to stop paying, and would catch up when her unit sold. As bad as we as fellow humans felt for her, we still went ahead and filed a lien to protect the HOA's interests, which she understood.

Studies show that 5 out of 4 people have problems with fractions
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Bridget....is the B for Bardot.....LOL

We have tried several ways to collect back dues in that we talk to people, try and arrange payment plans, waive late fees ,etc. but it gets to a point where they ignore us or do not honor their promises. We felt that by this time we had no "weight" with them so we needed an alternative.

We have had discussion with a real estate law firm that has a division within it that specializes in owner associations. They use a multi step process to collect. To the best of my recollection it will go like this:

1. After 30 and 60 days late we send polite letters from the HOA. In the next quarterly bill, the HOA sends notice reminding the owner they are 90 days late and asks for back and present dues or a payment schedule acceptable to the HOA within 30 days or we will turn the account over to a law firm for collection. It is now almost 150 days since we have seen a payment.

2. The law firm sends a letter informing the homeowner that they have received the case and are prepared to file a lien and commence to foreclose unless owed dues are paid or a payment schedule is arranged with the HOA within 30 days. The firm charges the HOA $65.00 for this letter.

The law/collection firm then back off and awaits further notification from the BOD. It is now back in the BOD's lap. The BOD then tries once again to reach an agreement. In several case, not all this was enough for them to make arrangements to pay. If no arrangement are made thent we turn it over to the law/collection firm again.

3. Law/collection firm sends a letter saying a lien has been filed (which it has)and foreclosure has commenced. It will now cost the homeowner $495.00 (to the law firm) plus owed dues to the HOA to stop the process. No charge to the HOA.

4. Law/collection firm files some paperwork with the court about foreclosure and notifies the homeowner that foreclosure has begun and it will cost $995.00 (to the law firm) plus back dues to the HOA to stop the process.

5. The next step would be the HOA pays the law firm $400.00 and foreclosure commences. The process is completely stoppable at this point by the HOA, the HOA would still have a lien, and the law/collection firm is owed $995.00

We do not want to be in the real estate business as in we have no wish nor desire to foreclose. I am not saying all should not foreclose but our decision is not to.

We have not gone past Step 3 with an one yet.

We have had three foreclosures. Two took about one year to settle and both units were sold but the HOA saw no money from our liens as there was none there to be had. Our present one is a result of the owners death. He had a 100% VA loan and the home is tied up in his estate.

To repeat: we use a law firm, not a collection agency.

Hope this helps.

BridgettB (New Mexico)
Posts: 9
Posted:
thank you for your help!

After talking with a couple of residents here, we will be looking for a lawyer.
LarryR3 (California)
Posts: 4
Posted:

Bridget,

I run an HOA collections firm in Northern California. Since New Mexico is a judicial foreclosure only state I concur with your assessment of seeking out an attorny and foreclosing on the individuals who are not paying. As a memeber of the Board, you have a fidiciary duty to protect the assets of the Association.

My only other advice is to try and get the delinquent homeowners into a payment plan. Offer to waive interest and late fees in exchange for a payment in full or a payment plan. If that tactic does not work, hire an attorney and foreclose on the units to get new paying members into your Association.

If you have any other questions feel free to PM me.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
Posted By BridgettB on 12/13/2012 11:52 AM
I am hesitant to foreclose on one of the residents. She is, in all likelihood, dying of cancer.


Although a sad story, just think of the largest population of people in america... the baby boomers. They are all getting old at the same time, and will all suffer health issues at the same time. Unfortunately, this story will become more and more common.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By BridgettB on 12/13/2012 11:52 AM
I am hesitant to foreclose on one of the residents. She is, in all likelihood, dying of cancer. To me it is just bad kharma to put her out on the streets in that condition. However, that doesn't negate the fact that she owes us money. It is really a bad situation for us.

We would gladly work with anyone behind that came to us and wanted to work on the issue. We sent letter after letter saying so. Health or not, ignoring us is not acceptable.

JohnC46 (South Carolina)
Posts: 14,265
Posted:
No edit.....

Give me a good enough reason and I might well pay your dues, but do not ignore us.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Quote:
Posted By SteveM9 on 12/15/2012 5:03 PM
Although a sad story, just think of the largest population of people in america... the baby boomers. They are all getting old at the same time, and will all suffer health issues at the same time. Unfortunately, this story will become more and more common.

Oh, God! Just when this aging Baby Boomer thought he knew all the pitfalls of growing old, add one more to the list. Thanks, Steve.

The very same group of people who caused classroom and teacher shortages in the 1950's and 60's and housing shortages from the 1970's until the bubble burst in 2008 will soon create a crisis in medical care as they begin to pack the nursing homes and hospitals. As Steve has pointed out, all those dying Boomers will also clog the courts with HOA foreclosures because their paltry social security checks will be eaten alive by the medical industry.

To those who will have to deal with our mess, remember that we Boomers were raised on bread that builds strong bodies 8 ways, Flintstone vitamins, and wonder drugs. As a group we are far healthier at age 65 than our parents and grandparents were and we are likely to have a larger percentage of us living into our 80's and 90's. This means that our children and grandchildren will be dealing with us well into the middle of this century. On the bright side: they are going to get some smoking real estate deals!

BridgettB (New Mexico)
Posts: 9
Posted:
Well, our treasurer gave residents too options (without asking me first). Don't pay our electric bill for two months or raise our fees by $20 a month.

Since when is not paying our bills been an option! ugh.
BridgettB (New Mexico)
Posts: 9
Posted:
An update:

on Dec 23 I mailed to letter via registered mail to the delinquent parties. I gave them a deadline of January 4 to provided a payment plan. We have had not response from the delinquent parties. Off the lawyer we go.

🎯 You've read this entire discussion

Join the conversation with 50,000 HOA & Condo Leaders:

  • ✓ Ask follow-up questions
  • ✓ Share your experience
  • ✓ Get expert advice
  • ✓ Access 350,000 discussions
Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in here