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ChrisB4 (West Virginia)
Posts: 175
Posted:
I live in WV in a self managed HOA. There has been some talk that certain people within our community are trying to have our community turned over to a management company.

The HOA president assured me that to do that we would have to dissolve "the corporation" that is our HOA. To do that would require 100% of the eligible vote of the HOA.

There is nothing in our By-Laws that addresses this issue.

WV law might address this but I'm hoping that someone knows as Chapter 36B that deals with HOA's in WV is long and I'm feeling a bit lazy

My feeling is that getting 368 lots to agree on ANYTHING would be like, well, impossible.

GloriaM (North Carolina)
Posts: 829
Posted:
Chris:

A management company is hired just like the landscaper. The MC is hired as the managing agent by the association. There are no votes needed, nor dissolving the HOA. You were misinformed.
ChrisB4 (West Virginia)
Posts: 175
Posted:
You said:

"The MC is hired as the managing agent by the association."

Who is "the association?" Are you saying the BoD could hire a management company by a simple vote of the BoD majority?
GloriaM (North Carolina)
Posts: 829
Posted:
Yes, Chris, the Board of Directors could vote in favor of hiring a management company without membership's vote or even input. However since many HOA's are self-managed, some boards may want to do a questionnaire to see what the membership would want. But they are not obligated to do this, an MC is hired just like any other subcontractor.
JoeW1 (New York)
Posts: 728
Posted:
ChrisB4 - you've been misinformed by the Pres. to say the least. The last thing that would happen is to dissolve the HOA. As is always the case, check your by-laws, because the board may be limited in their spending a certian amount over and above the current budget. In that event, a vote of the owners would be needed, your by-laws should spell this out. the first thing you should do is get your hands on the budget. then ask some questions like how much it would cost. If you have 368 lots I'm leaning towards a management company. however, it depends on the elements that need to be maintained. it's always important to remember that an MC is only as good as a strong board.
ChrisB4 (West Virginia)
Posts: 175
Posted:
One of the former Presidents of our HOA has opened his own management company, and is now running for our BOD. The current president has the association convinced that his company cannot take over (the current president is not running for re-election).

Something stinks....

Any idea where I could get information that would clearly show what your saying?
ChrisB4 (West Virginia)
Posts: 175
Posted:
I was part of the committee that re-wrote our by-laws (the originals were horrid).....I'm also very fimilar with our budget. There is nothing that addresses the question of management companies....
RogerB (Colorado)
Posts: 5,067
Posted:
Chris, the management company does not "take over". The MC is professional help hired to do specific duties as are defined by the Board of Directors. I agree with the current president - the management company of a current Board member should not be employed as your MC. That could easily create a conflict of interest.
RogerB (Colorado)
Posts: 5,067
Posted:
Chris, one item which should have be included in the By-laws under the duties and powers of the Board was:

j) hire and terminate a managing agent or other contractors as they deem necessary, and to prescribe their duties. All of the powers and duties granted to the Board hereunder may be delegated to a managing agent; provided however that such delegation shall not relieve the Board of Directors of responsibility thereof;
JM2 (Oregon)
Posts: 439
Posted:
Hi Chris:

If your community is currently self-managed, there are some questions:
1) Do you have your own employees who work for the HOA, such as a professional manager, person who handles billing/paying bills, etc. or is this done by the board? If this is currently handled by the Board, I could see why they would want to hand off tasks to a management company. If you have a hired manager, is the board dissatisfied with current work, etc.?
2) A management company is going to cost money to hire. If there is no current management (i.e. totally volunteer operation) this will likely put a big dent in the budget. I can't imagine that the management fee would be less than $1000.00 per month (more likely about 1.5 to 2 times that) which would raise assessments around $35-70 per year per Lot. If you have paid staff that will be replaced by a management company, you may end up paying unemployment until the current employees find work.
3) How does the community look? Are people following the CC&R's? Do owners pay their assessments on a timely basis? Answers to these may point toward why a board would want to hire a management company. If there is dissatisfaction with the way things are currently running, then moving to a management company might be a good choice.

Although some board members transition into community management, to be successful they need to understand the different role of the community manager vs. board member.

If your board is looking at hiring a current (or future) board member, there is a huge potential for a conflict of interest.

J. Patrick Moore, CMCA

ChrisB3 (West Virginia)
Posts: 7
Posted:
Patrick,

Thanks for talking your time to answer and ask questions....

First we have an all volunteer board and no one on our board is paid for their services.

Our dues are currently just over $10 a month. Frankly this amount is WAYYYY to low to provide the standard that we live by at this time.

Our community is relitivly new, the average age of our lots is 6yrs (oldest are 10yrs newest are 2 years old).

The community looks ok, mostly because our largest asset, our roads, havent aged enough to need resurfacing, though I have assured our residents that the time will come, in about 4-7 years when we will need to resurface the roads and wont have the money to pay for it. I have worked hard to bring this to the attention of our residents. I'm running for the board (member-at-large) in hopes that I can reach a wider audience.

The issue for this post is that a member of our community is running for the BoD (as president) who owns a management company (I belive he is the only employee of his company). The current President (not the same guy as the guy who is running for prez) has convinced our membership that they have nothing to worry about (that is that his management company could never take over) because, as I stated in my first post, it would take a full vote of the association to turn our community over to a management company.

I don't like the misinformation......

It's not that I have ruled out a management company, I think it's possible that there could be positive benefit, but if we are to have one, I think the membership should press the BoD to complete an exhaustive search of possibilities before choosing such a company.
JM2 (Oregon)
Posts: 439
Posted:
Chris:

Here is a link to an article you might find helpful.

http://realtytimes.com/rtcpages/20070117_exploremanage.htm
LanceT (Alabama)
Posts: 121
Posted:
It takes money to hire a Management company. That means the residents would have to raise the dues to pay for this service. A HOA is ONLY funded by it's members FOR it's members. It only has the money everyone puts into it!
MOST HOA's board members ARE UNPAID volunteers. There may be liability insurance (again paid by the HOA with dues money) that would "protect" board member from being sued PERSONALLY for their actions. That's about it as for "benefits".
This guy running for president with his own management company would "worry" me a bit. That's because because he would be a "PAID" participant in the HOA. Normally, Presidents are NOT paid. However, if the members are paying the management company, and he owns the company, the members would be paying his salary. He would still have to pay dues like everyone else. Board members should NEVER be paid nor be exempt from paying dues.
This scenerio also is dangerous due to the fact that the management company could/would run the budget of the HOA. That means that the management company could "validate" raising the dues to accommodate their agenda. It would need board approval of course. However, the president is their owner. Who do you think would vote down the management companies raises?
I admit I thought about opening my own management company and running my former HOA. However, in my case the HOA would have to legally disband for it to be turned over to a management company. That makes a difference than having BOTH managment company/board member being the same entity.
Keep reading posts in here. It will give you some great education in running a HOA. I think it could help you in educating others in your community as well.

Recovering Ex-President of a HOA
JoeW1 (New York)
Posts: 728
Posted:
ChrisB3 - there is a conflict of interest in the member of your community managing the community and running for the BOD. in this case it should take the whole community to vote because it would be self-management of a different form. the hoa would not be disolved unless the whole community, or a by-law percentage of the community, wanted it to. the expected life-span of asphalt is 15 years, so if it was paved 10 years ago you are right, 4-7 years from today the expense will be required.
ChrisB4 (West Virginia)
Posts: 175
Posted:
I called the current Prez after taking the time to look up WV code on common interest communities and I found a section I believe deals with this subgect...

WVC 36 B- 3 - 102 (http://www.legis.state.wv.us/WVCODE/36B/masterfrmFrm.htm)

This section is under "ยง36B-3-102. Powers of unit owners' association."

"(3) Hire and discharge managing agents and other employees, agents, and independent contractors;"

This is part 3 of several other parts none of which I believe have anything to do with the hiring of managing agents....

After confronting our current HOA Prez with this information and the information I have obtained here he still insists there is another chapter that states that we need to dissolve the corporation with a 100% vote......

Interestingly I found another chapter that deals with dissolving the corporation, and the vote is 80% not 100%.....

Bottom line is I'm not blowing the whistle on some vague rule under 36B (see above) or someones opinion.....If I take the Prez on with this stuff Ill get creamed.....

I need something more definitive......

I really, really, appreciate everyones help, I just need some more......Think I'll try to call some local management companies...see what they say....

BrianB (California)
Posts: 2,820
Posted:
I don't understand what your prez is talking about with dissolving the corporation... you don't dissolve the HOA when you hire an MC. If you dissolve the HOA, there's no need to hire anyone, ever again!

LisaK1 (Georgia)
Posts: 2
Posted:
I am seriously considering bringing this up with our HOA and its BOD. Can someone direct me on how to find a Management Company in the Atlanta, GA area?
LanceT (Alabama)
Posts: 121
Posted:
BrianB,
If you dissolve a HOA it does NOT mean it still doesn't have to be managed. It's just that the HOMEOWNER's no longer are in control. If our HOA was to disband, we would be required to hire a management company to take over. The type and size of our property would require it to be managed/maintained. We are patio homes which are like condo's with small yards. A few houses are attached to eachother.
The real difference between having a HOA and having a management company is that the homeowner's are responsible for developing and setting up the rules. It's NOT a hired outside entity who can charge and enforce what they decide and NOT the residents.

Recovering Ex-President of a HOA
BrianB (California)
Posts: 2,820
Posted:
lance, i think we are working under two differing assumptions. I believe that when you dissolve an HOA, you sell all the assets that HOA is responsible for, close out the deed restrictions, and thus, what is there to manage? If you still have something to manage, then you can't dissolve the HOA.. you can go into receivership, you can disband the board, even stop electing boards, but the deed restrictions remain. So you are correct too, if "dissolve" simply means they are wanting to stop running an HOA, but still plan to have community property, assets, etc..

JM2 (Oregon)
Posts: 439
Posted:
Hi Lisa:

You can check with CAI's chapter there. http://www.cai-georgia.org/
check under "services."

J. Patrick Moore, CMCA
Compliance Coordinator
JoeW1 (New York)
Posts: 728
Posted:
LanceT - you stated, "The real difference between having a HOA and having a management company is that the homeowner's are responsible for developing and setting up the rules. It's NOT a hired outside entity who can charge and enforce what they decide and NOT the residents.".

in response to your statement, the homeowners are perpetually responsible for developing and setting up the rules. the management company enforces the rules and assists the board and community in voting to change the rules. the management company is not supposed to randomly enforce what it wishes.
LanceT (Alabama)
Posts: 121
Posted:
A management company is a HIRED contractor hired by the HOA to manage their accounts, keep records, and send notices of violations etc. They are ONLY given the power the board and the members of the HOA give them. They are to be "puppets" of the HOA/homeowners.
If a HOA disbands and turns over to a management company, THEN the Management companies role changes. The management company is then in "charge" and can make/enforce it's own conditions. Homeowner's are no longer involved in the decision making once it DISSOLVES and turns over contol to the management company.
There is a DIFFERENCE when the HOA has a management company and when a Management company runs a community establishment. This what my statement was in reference to.
Enforcement of the rules are only done by approval of the board. A Management company only ACTS on the behalf of the HOA request to send notice or take legal actions. A management company hired by the HOA can not arbitarly send out notices without board approval/knowledge. To say a management company enforces rules, isn't exactly accurate. They just do the real "dirty work" of notification. A person in violation technically has to appeal their case to the HOA and NOT the management company.

Recovering Ex-President of a HOA
RogerB (Colorado)
Posts: 5,067
Posted:
Lance,
I take offence with your statement "They (MC)are to be "puppets" of the HOA/homeowners." This is a rediculous statement. If the Board wants us to do anything which is not legal or proper we terminate the Agreement. As a Managing Agent we are professionals who provide services which are authorized under the management agreement. One function is to enforce the restrictions in the Covenants and the Rules and Regulations established by the Board or the Association.

If an HOA may be dissolved (usually a manditory HOA can not be dissolved) there is no HOA; and with no HOA there can be no management company. If the HOA goes into receivership it is not dissolved. In which case a managing Agent could be assigned by a judge and authorized to perform all management functions under the supervision of the court.
LanceT (Alabama)
Posts: 121
Posted:
The term "puppets" is in regards to the fact that a HOA board usually holds the "strings" of the management company. The management company has an agreement to do what the HOA board requests/requires them to do. (NOT counting anything illegal/morally wrong). Sorry you were offended by the "puppets" statement. That' why I put it in paranthesis as an example and NOT a term.
In my HOA's case, if we did dissolve the documents mandate we turn over to a management company. We have no choice but to be controlled by someone. Be it the homeowner's or a management group. There are many HOA's and even condo's that can never NOT be managed due to various reasons. With condo's its because they could all be in the same building. Other homes like ours, it's because no one owns the property around their house.
My point is that as a homeowner, I would rather be involved setting up and running my HOA with the help of a management company THAN dissolving and having an outside management company do the job.

Recovering Ex-President of a HOA
RogerB (Colorado)
Posts: 5,067
Posted:
Lance, I presume by dissolved you mean not having a Board of Directors but still having a common interest community which is managed by a managing Agent. The association and the documents remain intact, it is only the Board which no longer exists.

Perhaps "strings" and "puppets" reflect your attitude but would not reflect the attitude of a client with whom we would chose to work. One important service a managing Agent can provide is the expertise and continuity to guide Board members.
LanceT (Alabama)
Posts: 121
Posted:
Ironically, I considered becoming the "Management Company" for our HOA. The condition of the HOA became so bad after I left that disbanding was a real option. I may have had the oportunity to convince the majority of residents to go with a "disbanding" and hiring myself as the "Property manager". I would have to negotiate a "Purchase price" of the property and buy it. It was more of a win-win situation for everyone involved if it had happened due to many circumstances. It meant that I would be PAID and I could adequately control the budget appropriately to meet the needs of the members. Decisions would go through much faster as there no longer would be the need to "vote" and wait months between decisions/votes. The bureacracy would have been eliminated.
When I was in charge, I basically did run the place like I was the "management company". So I did research the matter. However, I found it may be too much of a "conflict of interest" and didn't follow through with it. I did have support from several members on the idea. A few even brought the idea up to me! It wasn't a "secret" plan or anything. It was an option I openly discussed. The HOA members clearly saw that I was able to run the place in their best interest and not my own.
So a HOA could be "bought out" by a management company. The effect could mean less "government" style of running and more "corporate" style of operation. It's much easier to run a corporation than a government IMO.;)

Recovering Ex-President of a HOA
BrianB (California)
Posts: 2,820
Posted:
Lance, i think you just mentioned part of the entire problem with many HOA's. People think they are mini-governments, and treat them as such, when in fact, they are COMPANIES. An HOA is a not for profit CORPORATION, and as you mention, should be run as a corporation. They should be managed in a business like manner, with the goal of making the shareholders happy.

LanceT (Alabama)
Posts: 121
Posted:
BrianB, you got it! However, I caution that HOA's are also mini-governments to the point where they can create rules/enforcements. So it is easy for people to get lost in the point that it's a mini-government. The structure is setup similar to a government. Meetings and decisions are corporate but the voting process and rule enforcement is government. Hence why HOA's are naturally run in chaos!

Recovering Ex-President of a HOA
PaulM (Pennsylvania)
Posts: 1,347
Posted:
chrisB4;
Go on the website to the right of this menu page shown in yellow--Community Associations Network. It is a wealth of information. Just key in your state at the top and bring up Planned Community document, creation, etc. You will read the state requirements for the HOA in your state. You may find what you are looking for and that there is a difference between:
having a management company manage your community association
(process and how-to should be stated in your covenant docs)
vs.
a legal process to turn over your association to 'receivorship'
as Roger stated.

I would suggest you question the Board and ask them to again define the term 'turn over' and its explanation as they understand it.
Best of Luck.

PaulM
ChrisB4 (West Virginia)
Posts: 175
Posted:
Paul,

That link points me to Chapt 36B of the WV code, which I have had my head buried in for weeks....It's not entirely clear (codes always seem to be written vaguely so the lawyers have a job). There is a provision that allows the association to "hire managing agents and employees.....". I assume that is the provision that would allow the board to hire an MC.

Lance and Roger,

Thanks for the spirited conversation.....

I think what I'm heiring is that the HOA can be turned over entirely to a MC where the members have little say, or an MC can be hired to do the tasks to which it is assigned by the BoD.... The former would require dissolving the corp, where the latter would require a simple vote of the BoD.

Sound right?
LanceT (Alabama)
Posts: 121
Posted:
by george I think you got it! Good job! Hiring a MC may be your best choice instead of dissolving . That way, in the future when things get straightened out and understood, the homeowners still have the option of running things and making decisions.

Recovering Ex-President of a HOA
GlenL (Ohio)
Posts: 5,491
Posted:
Posted By ChrisB4 on 02/14/2007 12:58 PM

I live in WV in a self managed HOA. There has been some talk that certain people within our community are trying to have our community turned over to a management company.

The HOA president assured me that to do that we would have to dissolve "the corporation" that is our HOA. To do that would require 100% of the eligible vote of the HOA.

There is nothing in our By-Laws that addresses this issue.

WV law might address this but I'm hoping that someone knows as Chapter 36B that deals with HOA's in WV is long and I'm feeling a bit lazy

My feeling is that getting 368 lots to agree on ANYTHING would be like, well, impossible.



Chris disbanding the HOA and hiring a MC are two very different things. Your BOD can hire a MC and decide on the amount of control they have over the MC. For instance your BOD can ask for three bids on lawn care and the MC would get them and give them to the BOD who decides on which company to hire or they can just tell the MC to hire a landscaper. In that case the MC would hire whoever they wished and if you read the posts that can cause problems because not every MC is as reputable as Roger's appears to be. In this scenario, your BOD remains in control.

If you look at the HOA as a business (which it is) it would be analogous to hiring a controller; the Board sets the policies and the controller implements them. Or if you prefer to compare the HOA to government (which it also is) it would be like your city council hiring a city manager to look after the day to day operation of the city.

Now if for some reason your BOD does not want to remain in control either full or partial they can petition the court to appoint a receiver. This person would then hire a MC or person to oversee the day to day operation of the HOA (search for receiver at the top of the main page) and be well compensated with YOUR money to do so.

Or in your CC&R's there should be a way of disbanding your HOA. If you have single free standing homes you would deed the common elements (streets, pool, retention ponds, etc.) to the local government (if they'll take them) and you would not need a MC at all.

Studies show that 5 out of 4 people have problems with fractions
PaulM (Pennsylvania)
Posts: 1,347
Posted:
Chris:
'to hire managing agents and employees...' means what it says--the association (BoD signs the contract) can hire a managing agent (employee/s) to do certain tasks. Check out the link Roger sent which describes all that an agent can do, but not necessarily all
they must do. That's between your BoD and the agent and what your association is willing to pay for. It probably will require an increase in monthly fees required from the residents.

I would caution you to bring this before the BoD at a special meeting for community vote since it would require an additional line item to the budget. If your budget for 2007 has already been approved, all the more reason to bring it before the community. I am sure if the BoD explains the value an agent can bring to their association, the residents will see the value in hiring them. Once hired, you could even ask the agent to come and speak at a community meeting--introduce themselves, give their contact number, advise what resident issues they can alert the agent about, and generally promote goodwill.

As I heard a lawyer once state, ...'just because the Board can, does not mean they should...' If BoDs would just adhere to this adage, there would be fewer problems between residents and BoD members after the 'dreaded deed' was done. ...And I'm not talking about the BoD resorting to micro-managing either.
Good Luck!
PaulM

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