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PaulT6 (California)
Posts: 409
Posted:
I requested our administration to provide me with our members email list so I could invite members to our on-line Forum. My request was denied . In the process of doing an on-line survey a staff person accidentally posted the email addresses of all of those members that replied to the survey, several hundred. I have that list and am considering using it to invite members to join our forum. Would I be subject to any sort of legal action against me for using the list?

Thanks, Paul T
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Yes and no...Email addresses fall into those privacy type issues. It's not like printing one's phone number and address in a phone book. It is private information one has control in giving it out. It is NOT owned by the HOA or it's membership. It is owned by the individual providing the information.

If you get sued that is up to the individual. They may sue the HOA because they released this information without permission. That means you and all the members of the HOA face a lawsuit. Whether or not it is valid will be up to the courts to decide.

If you want to invite people to your forum then post the information in a HOA public access area with permission. Go to a meeting and share the information at the meetings. You can mail the letters to everyone on your dime. It is ILLEGAL to put anything inside a mailbox without a stamp on it. So do NOT put things in people's mailboxes. Be careful of posting it on doors as well. May have a no solicitation rule in your HOA. Your information is on that sheet.

There are better ways of getting your information out. I would be upset to be contacted by email if I never gave you my email address. It would raise many security questions and possible uproar that could be expensive to recover from. The damage caused could be endless.

Former HOA President
PaulT6 (California)
Posts: 409
Posted:
Melissa,

Thanks for the reply. You are right, the debris really hit the fan when the email addresses "hit the street". The poor staff person had to make a public apology and later lost his job, not exactly sure why but I am sure it didn't help his career. We have tried virtually all means except this one, letters to the editor and so on, with fair results. Your "yes and no" answer has me thinking it may be risky business, our HOA has over 6,000 members and lots of money to spend on legal services.

Thanks, Paul T
MelissaP1 (Alabama)
Posts: 13,836
Posted:
No they don't have lots of money to spend on legal purposes. It is YOUR and your neighbors money!!! do you want them to have to waste your monies on legal reasons? Then don't put you all in a position to do so.

It is not hard to get addresses of the membership. Just walk down the street. It is public information. The names are private. Since you have so many homes then arrange a bulk mailing through your Postal service. Keep in mind if this is an optional personal forum then the members of that forum have to pay for it NOT the HOA.

Does your HOA have a website> You may find it better to modify or create one WITH your HOA than against it. There are plenty of old post in regards to websites. I'd suggest loking through them...

Former HOA President
PaulT6 (California)
Posts: 409
Posted:
Mellisa,

Oh, yes!!, I am well aware where the money comes from, only one place, us. Yes, the HOA has a website and on-line "Member News" but has rejected all of our requests to list our forum on any of the HOA mediums. Our Forum considered a direct mailer but couldn't come up with the $2,000 to fly it. The HOA will give us the US Mail mailing list but not the email list. That is one reason I am concerned about using the email list the HOA accidentally released. To the best of my knowledge I wouldn't be breaking any laws, but there is always that "intent" thing to be wary of?

Thanks, Paul T
LarryB13 (Arizona)
Posts: 4,099
Posted:
Quote:
Posted By PaulT6 on 08/29/2012 9:35 AM
I requested our administration to provide me with our members email list so I could invite members to our on-line Forum. My request was denied . In the process of doing an on-line survey a staff person accidentally posted the email addresses of all of those members that replied to the survey, several hundred. I have that list and am considering using it to invite members to join our forum. Would I be subject to any sort of legal action against me for using the list?

Thanks, Paul T

Paul:

If I were in your place, I would use that list in a heartbeat. You did nothing wrong in obtaining it and I assume that your invitation to your forum is a one-time non-commercial use. Use the BCC option so no one knows who else being invited.

The chances of anyone taking legal action are so close to zero that I would lose no sleep over it.

On the other hand, what's wrong with plain old snail-mail invitations? My association has an official website and a member-run forum. I first learned about the forum because it was printed in an early association newsletter.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Paul

Many list are "salted" with a few names/address that once anything is sent to them (Email, US Mail, etc.) it is a pointer to what list the names came from.

As an example. In a former business association, we had several family members of the BOD listed "funny" (like mispelled names, someone that had same last name but not the same first name, etc.) so if they received mail from an advertiser and/or concerning our business, we knew the advertiser was improperly using our mail list.

A question. Are you looking to start an anti-BOD, anti- management company chat board?

Thanks.

RichardP13 (California)
Posts: 1,767
Posted:
Paul,

If I were using that list, I would give the members, through the email the opportunity to opt-out.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By PaulT6 on 08/29/2012 9:35 AM

Since your in CA, use of the list is governed by Davis-Stirling act. Based on this information, Penalty for Misuse. Any person who misuses a membership list is liable for any damage caused by the misuse, including punitive damages for a fraudulent or malicious misuse. Corp. Code §8338(b).

Therefore:

If your talking this forum - I wouldn't do it as it may be considered SPAM (and I've never met anyone happy to receive SPAM).

If your talking about your Associations forum - That is a decision for the Board to make.

PaulT6 (California)
Posts: 409
Posted:
Larry, We were going to do a direct mailing of invitations but for over 6.000 members we couldn't come up with the $2,000 cost. Our HOA management refuses to let us buy paid advertising or post anything in our Newsletter Magazine.
Our Forum is Member driven only with no involvement from the HOA. From Tim's post:

"Since your in CA, use of the list is governed by Davis-Stirling act. Based on this information, Penalty for Misuse. Any person who misuses a membership list is liable for any damage caused by the misuse, including punitive damages for a fraudulent or malicious misuse. Corp. Code §8338(b). "

I think our Board & GM would consider the Forum's use of the list as "misuse" regardless how the list was obtained and would have no hesitation to make an example of me.

John, We already have about 145 Forum members. Our Board and GM are very pro-growth, planning on spending an estimated
$12 MILLION on two new ski lodges that we don't need. Based on Forum posts it appears that many Forum Members dis-agree with the direction the Board & GM are taking us in. The Forum has been polite and respectful.

Richard, The more I dig into it the less likely I am inclined to use the list as it was denied to me originally. The GM, who has a LOT of influence on the Board, and I have very differing management styles, if you get my drift.

Tim, Yes I have read the Davis-Sterling Act and although it may be subject to "interpretation" The Board & GM would see it as "mis-use" and with the Association's deep pockets (our money) they would take me to the wall in a heartbeat and enjoy every minute of it, in my opinion.

Many thanks to all of you for your interest.

Paul T
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Paul. As you said:

John, We already have about 145 Forum members. Our Board and GM are very pro-growth, planning on spending an estimated
$12 MILLION on two new ski lodges that we don't need. Based on Forum posts it appears that many Forum Members dis-agree with the direction the Board & GM are taking us in. The Forum has been polite and respectful.


Bottom line is, it is anti-BOD discussion forum and while presently polite and respectful, I can assure you it will soon turn into a horror show simply because out of 6,000 people there are bound to be some real wierdos, freaks, cheapos, whatever.

I encourage you to go for it, but also accept if you cannot generate enough interest (money) to make a case, then accept you all are the "fringe" element.

In a different discussion, it would take 5% of members (300 out of 6,000) to even call a special meeting to discuss issues. Personally, I think 5% is a fringe element. I would raise the bar to about 20%, but that is just me.

PS

Proxies would count toward the 20%........LOL

PaulT6 (California)
Posts: 409
Posted:
John,

Agree on the member interest element. Out of the approximately 6,000 members about 80% are "part timers" with a fairly low level of Community interest. We barely reach a quorum, about 1,500 on each general election. I was the Chairman of our Covenants Committee which administered the C&R's, held hearings and applied fines for non-compliance issues, for 16 years, seen a whole lot of "interesting" things go on. Here is our website:

http://www.tahoedonner.com/

Thanks for your interest
JM10 (California)
Posts: 503
Posted:
Quote:
Posted By PaulT6 on 08/29/2012 6:03 PM
John,

Agree on the member interest element. Out of the approximately 6,000 members about 80% are "part timers" with a fairly low level of Community interest. We barely reach a quorum, about 1,500 on each general election. I was the Chairman of our Covenants Committee which administered the C&R's, held hearings and applied fines for non-compliance issues, for 16 years, seen a whole lot of "interesting" things go on. Here is our website:

http://www.tahoedonner.com/

Thanks for your interest

Hi, PaulT6:

I am also in California. The Davis-Stirling Act does provide that:

Civil Code §1363.03. Election Procedures, Secret Ballots, Inspectors of Election.

(a) An association shall adopt rules, in accordance with the procedures prescribed by Article 4 (commencing with Section 1357.100) of Chapter 2, that do all of the following:

(1) Ensure that if any candidate or member advocating a point of view is provided access to association media, newsletters, or Internet Web sites during a campaign, for purposes that are reasonably related to that election, equal access shall be provided to all candidates and members advocating a point of view, including those not endorsed by the board, for purposes that are reasonably related to the election. The association shall not edit or redact any content from these communications, but may include a statement specifying that the candidate or member, and not the association, is responsible for that content.

(2) Ensure access to the common area meeting space, if any exists, during a campaign, at no cost, to all candidates, including those who are not incumbents, and to all members advocating a point of view, including those not endorsed by the board, for purposes reasonably related to the election.

For these reasons, during an election or just prior to an election, you do have the opportunity to voice your opinion against candidates and include something about your forum.

In addition, you have a right to display signs, posters, flags and banners. §1353.6. Right to Display Signs, Posters, Flags and Banners

I went to your website and it seems that your complex earns money via offering services to tourists? I also see that you missed your opportunity to have your unredacted opinion about the candidates since the election was this summer.

You also have many groups. How about making presentations within the groups or announcements/flyers to present at the group events.

Until there is a ruling on the applicability of the Worldmark v. Wyndham Resort case, your HOA isn't required to give you email lists.

But after looking at the website, I have to wonder if your complex really should come under the non-profit corporation heading that is usually given to common interest developments.

PaulT6 (California)
Posts: 409
Posted:
JM,

Thanks for your interest. Everything following is to the best of my knowledge and/or my opinion:

1. Our General plan calls for the construction of two new ski lodges at an estimated $12 Million. Some of our Members feel it is warranted, some do not.

2. Our By-Laws require Membership approval(vote) for large project expenditures unless the funds have been previously accumulated. In this case a vote is not required but it is also not prohibited.

3. Many of us feel a vote, or at least a survey, should be taken on a project this size regardless of when the funds are collected. Our requests for a vote and/or a survey have been rejected.

4. Very little detailed information on these projects has been offered on a pro-active basis. The Administration is basically saying "the information is there if you want to find it yourself", or words to that effect.

5. The administration will not mention our Forum in any of their pro-active information mediums. They will not accept a paid advertisement about our Forum in our Newsletter.

6. I have posted flyer's on our bulletin boards which were immediately removed and posted on the Association's Facebook page which was immediately flagged.

7. I have decided not to use the Member's email addresses that were accidentally released by the administration. I feel they would see it as "mis-use" of a members list and take action against me as they originally rejected my request for the Member's email list.

Sometime back the issue of selling goods and services to the public may jeopardize our non-profit status. IIRC, our attorney advised that as long as our prices were not substantially lower than the surrounding private sector businesses we were in compliance.

Paul T

JM10 (California)
Posts: 503
Posted:
Quote:
Posted By PaulT6 on 09/01/2012 9:05 AM
JM,

Thanks for your interest. Everything following is to the best of my knowledge and/or my opinion:

1. Our General plan calls for the construction of two new ski lodges at an estimated $12 Million. Some of our Members feel it is warranted, some do not.

2. Our By-Laws require Membership approval(vote) for large project expenditures unless the funds have been previously accumulated. In this case a vote is not required but it is also not prohibited.

3. Many of us feel a vote, or at least a survey, should be taken on a project this size regardless of when the funds are collected. Our requests for a vote and/or a survey have been rejected.

4. Very little detailed information on these projects has been offered on a pro-active basis. The Administration is basically saying "the information is there if you want to find it yourself", or words to that effect.

5. The administration will not mention our Forum in any of their pro-active information mediums. They will not accept a paid advertisement about our Forum in our Newsletter.

6. I have posted flyer's on our bulletin boards which were immediately removed and posted on the Association's Facebook page which was immediately flagged.

7. I have decided not to use the Member's email addresses that were accidentally released by the administration. I feel they would see it as "mis-use" of a members list and take action against me as they originally rejected my request for the Member's email list.

Sometime back the issue of selling goods and services to the public may jeopardize our non-profit status. IIRC, our attorney advised that as long as our prices were not substantially lower than the surrounding private sector businesses we were in compliance.

Paul T


During an election, you are supposed to have the right to express your opinion. Every member does. You also have a right to be a part of the nomination process.

You say you have about 145 members in the forum. One or all of those people should somehow be involved in the nomination process. You should be given access to the association media to express your opinion. This means the board must allow all members to express their opinions if they allow any member to do so. That would include candidate statements. All candidates should have access to the meeting rooms.

So I would say you need to build a plan for each election. I would go to the meeting and ask for the board's guidelines for using all the HOA media. Also what are the guidelines for posting on the bulletin board. Get it in writing.

With the ski lodges, it would look less and less like a non-profit business for the members.
EW4 (West Virginia)
Posts: 95
Posted:
Paul -
I saw your original posting very late after the other comments, suggestions.
I am the current VP on my HOA and I have handled the website and email addresses for over 5 years.

We do not disclose email addresses, mailing addresses, phone numbers to anyone outside the board, we have posted strict terms and conditions on the website as well. The email addresses need to be treated with care, CANSPAM laws should be followed and an opt-out process (manual or automatic) in place. We had one incident of a board member sending an email to the entire community using To: and exposing everyone's email addresses. He did quit and his email was hacked two times after with members getting "Those Kinds" of emails.

If you are going to do an ad campaign to a very large group you will need their permissions and I suggest using a service like Mailchimp, Eloqua,... they are set up to follow the most current laws and will keep the association out of trouble.

If you don't us a service here are some pointers (advice only), have permission you will need to get from the HOA who will most likely not release the info.

Use BCC - this is were the email addresses of the recipients will go. This way everyone gets a copy without seeing everyone else's email address. In the TO: and CC: put your organization's email address. Satisfies SPAM filters. Provide an opt out statement a contact email address. If someone opt outs - remove them from all further emails FOREVER! Remember each email recipient can take legal action against you.

Here is a link on CAN-SPAM laws and penalties http://business.ftc.gov/documents/bus61-can-spam-act-compliance-guide-business

Our HOA uses the BCC method as we are not large enough to warrant a full use of one of the services I listed.
PaulT6 (California)
Posts: 409
Posted:
JM,

Thanks for your reply. About a year ago the "Letters to the Editor" column was removed from our Newsletter, which is mailed to all Members. It was then moved to a remote part of our website. So, people browsing through the Newsletter were no longer exposed to others opinions. Our Forum is not allowed to provide any information on any of the other information mediums, which include print and electronic, except on the website "Letters" link which is basically buried, in my opinion.

Candidates do not need to be nominated. All they have to do is to be in good standing and apply. Candidates statements are mailed to all members and posted on the website. Our Newsletter does not accept political advertising of any kind.

I requested the written policies you mentioned and was advised that there were no written policies except for the Letters to the Editor column.

Thanks,Paul T
PaulT6 (California)
Posts: 409
Posted:
Quote:
Posted By EW4 on 09/01/2012 10:51 AM
Paul -
I saw your original posting very late after the other comments, suggestions.
I am the current VP on my HOA and I have handled the website and email addresses for over 5 years.

We do not disclose email addresses, mailing addresses, phone numbers to anyone outside the board, we have posted strict terms and conditions on the website as well. The email addresses need to be treated with care, CANSPAM laws should be followed and an opt-out process (manual or automatic) in place. We had one incident of a board member sending an email to the entire community using To: and exposing everyone's email addresses. He did quit and his email was hacked two times after with members getting "Those Kinds" of emails.

If you are going to do an ad campaign to a very large group you will need their permissions and I suggest using a service like Mailchimp, Eloqua,... they are set up to follow the most current laws and will keep the association out of trouble.

If you don't us a service here are some pointers (advice only), have permission you will need to get from the HOA who will most likely not release the info.

Use BCC - this is were the email addresses of the recipients will go. This way everyone gets a copy without seeing everyone else's email address. In the TO: and CC: put your organization's email address. Satisfies SPAM filters. Provide an opt out statement a contact email address. If someone opt outs - remove them from all further emails FOREVER! Remember each email recipient can take legal action against you.

Here is a link on CAN-SPAM laws and penalties http://business.ftc.gov/documents/bus61-can-spam-act-compliance-guide-business

Our HOA uses the BCC method as we are not large enough to warrant a full use of one of the services I listed.

EW,

A Staff member did exactly the same thing as your Board Member did by mistake. The result was hundreds of Members email addresses broadcast out there for all to see, not good. I have access to that "list" that was created in error and was considering using it to invite Members to our Forum. However, based on some of the feedback I received here and the fact that our administration denied my original request for the total Membership email list I have decided not to use it as the administration would probably consider it "mis-use of a list and take action against me. Everything I was planning on doing was strictly on my own with no involvement of the Association.

Thanks for your input, Paul T
JM10 (California)
Posts: 503
Posted:
Quote:
Posted By PaulT6 on 09/01/2012 12:34 PM
JM,

Thanks for your reply. About a year ago the "Letters to the Editor" column was removed from our Newsletter, which is mailed to all Members. It was then moved to a remote part of our website. So, people browsing through the Newsletter were no longer exposed to others opinions. Our Forum is not allowed to provide any information on any of the other information mediums, which include print and electronic, except on the website "Letters" link which is basically buried, in my opinion.

Candidates do not need to be nominated. All they have to do is to be in good standing and apply. Candidates statements are mailed to all members and posted on the website. Our Newsletter does not accept political advertising of any kind.

I requested the written policies you mentioned and was advised that there were no written policies except for the Letters to the Editor column.

Thanks,Paul T

I think your forum members should attempt to become candidates and include their opinions within their candidate statements.

If you have candidates, then you should also be able to post on the bulletin boards regarding meetings.

PaulT6 (California)
Posts: 409
Posted:
Quote:
Posted By JM10 on 09/04/2012 2:49 AM
Posted By PaulT6 on 09/01/2012 12:34 PM
JM,

Thanks for your reply. About a year ago the "Letters to the Editor" column was removed from our Newsletter, which is mailed to all Members. It was then moved to a remote part of our website. So, people browsing through the Newsletter were no longer exposed to others opinions. Our Forum is not allowed to provide any information on any of the other information mediums, which include print and electronic, except on the website "Letters" link which is basically buried, in my opinion.

Candidates do not need to be nominated. All they have to do is to be in good standing and apply. Candidates statements are mailed to all members and posted on the website. Our Newsletter does not accept political advertising of any kind.

I requested the written policies you mentioned and was advised that there were no written policies except for the Letters to the Editor column.

Thanks,Paul T


I think your forum members should attempt to become candidates and include their opinions within their candidate statements.

If you have candidates, then you should also be able to post on the bulletin boards regarding meetings.


Right, short of a direct mailer at our expense, the candidate statement is the only way to get the message out. I ran for the Board last June but another ex-Board member with the same platform also ran. So, as to not split the "Responsible Spending" vote, I withdrew. Unfortunately, he lost by about 70 votes out of about 1,600. Will try again next June. "They" have effectively silenced our opinion through any of the pro-active Association information mediums.

Paul T

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