💬 Join us to post & get advice from 50,000 HOA & Condo leaders.

Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in

LeticiaE (California)
Posts: 2
Posted:
My HOA is going to start up a website for the first time; we briefly tried whipping up something with volunteers but it didn't work out. Any tips on what we should look for in a website company, maybe some important services that they offer?
GlenL (Ohio)
Posts: 5,491
Posted:
You could try our host Community123.com there is a link on the left in the yellow box.

Studies show that 5 out of 4 people have problems with fractions
TimB4 (Tennessee)
Posts: 21,059
Posted:
Be sure to compare apples to apples.

Many hosting sites charge by bandwidth (which is similar to charging for minutes on a cell phone).
Therefore, make sure that the bandwidth is the same when doing comparisons. Most are monthly limits but there might be daily limits as well. We chose to go with unlimited bandwidth to avoid that problem.

It appears you are looking for a full service company that will manage the site and perhaps even design it for you. One quick way to find companies is to look at different web sites of Assocaitions whose pages you like and look within the small print who the site is hosted by.

There will typically be two reoccurring charges.

1 charge for you domain name (name of website)
1 charge for the hosting service

Typically one company will sell both (which can make it easier) but you are not required to use one company for both.

As a way to say thanks for hosting this site, don't forget to allow Community123.com to bid (no I'm not associated with them - just thought it's nice to recognize the sponsors of a site we all like).

Hope this helps,

Tim
JeanneK3 (Maryland)
Posts: 562
Posted:
Hosting companies have packages that are very easy to use. Don't get anything where you have to send content somewhere for someone else to upload. Costs a fortune. Of all the domain/hosting companies, GoDaddy is the cheapest.
Jeanne
MikeS1
Posts: 521
Posted:
As Glenn said - Don't try to reinvent the wheel.
LawrenceC1 (Georgia)
Posts: 480
Posted:
Leticia,

There are several elements to a community web site. How you address them is a matter of your available talent and the money you want to spend. The elements are:

1. A domain name
2. A hosting site
3. Construction of the web site structure
4. Maintenance of the web site and content updates

Our Association uses a company that provides us with only a domain name and hosting site. We had a talented volunteer build the structure of our web site, and use other volunteers to update the content (news items, contact links, community directory, calendar, etc.) This is very cheap for us and gives us everything we need.

Since you have already tried to do something with volunteers and failed, I suggest using a "full service" provider, such as Community123. There are others that you can find through Google. You should look at several and compare prices an features to find one tat fits for your Association.

A "full service" provider will cover all 4 items above, usually with a one-time charge for the construction of the web site, and periodic charges for the domain name, hosting, and site maintenance.

Most "full service" companies have templates for Association web sites that include areas for static information (such as the community description) plus dynamic features (such as a news section). Most also have a public portion of the site and a portion that is accessible only to members via a password. This private area may contain a community directory, an events calendar, a page to pay assessments on-line, a form for ACC requests, a files area for your governing documents and other documents, contact information for board members and committee chairpersons, and maybe even a message board like the one we are using here (but private for your own Association's issues).

A good web site can go a long way toward improving communication and furthering the goals of the Association.

JohnC46 (South Carolina)
Posts: 14,265
Posted:
Might I make a suggestion. I would not include a public discussion (chat talk) as part of your website. It will be open to spammers, disgruntled homeowners, and just plain fools. I have seen some well intentioned HOA sites turn into an ugly he said, never buy here, the BOD lies, etc.

Also post the CC&R's, Bylawa, and Rules and Regulations.

Make the site informational/read only and anything posted/shown must be approved by the BOD.
LawrenceC1 (Georgia)
Posts: 480
Posted:
Quote:
Posted By JohnC46 on 06/30/2012 5:56 AM
Might I make a suggestion. I would not include a public discussion (chat talk) as part of your website. It will be open to spammers, disgruntled homeowners, and just plain fools.

John,

You are absolutely correct about a discussion board being targeted by spammers. I was astonished how quickly the spam started to show up after we added this feature to our web site. Spammers can be addressed by putting the discussion board on the private, password-protected portion of the web site.

As to the "disgruntled homeowners and just plain fools" there is little that can be done. But these people are your neighbors and it's better to have their issues out in the open. A discussion board gives a place to people to vent, and often to see that their complaints may not be shared by the rest of the community. In our case, a discussion board has been a good thing and has increased communication, improved our sense of community, and led to the resolution of several contentious issues.

🎯 You've read this entire discussion

Join the conversation with 50,000 HOA & Condo Leaders:

  • ✓ Ask follow-up questions
  • ✓ Share your experience
  • ✓ Get expert advice
  • ✓ Access 350,000 discussions
Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in here