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MaryS27 (California)
Posts: 5
Posted:
Hi,

I wrote earlier about my sewer backup problem. Well, due to our HOA being sued with a huge mechanics lien not to mention other problems, none of our board members wanted to run again. So we've got a new board including myself. There's a lot of issues to address including care and maintenance of common space facilities and services. The sewer lines were finally cleaned not without two more backups though I'm playing do se do with the property manager about whether or not the lines were cammed after being hydrojetted.

Anyway, on to swimming pools. We have two of them and the pool man informed me that both were leaking after I queried about dropping water levels and aerating returns on both of them. Both had autofill issues. Both were losing about an inch a day requiring a lot of additional water to fill them to mid-skimmer height. I brought my concerns to the board and the manager was researching the issue. He talks to pool man's boss who says no leaks, it's normal for pools to lose six inches of water a week (I had no idea it was six but this number likely wasn't random) and as soon as the autofills are fixed, or replaced then the pool levels will be just fine. Okay, so one gets replaced, one fixed and now both pools are aerating. One constantly (though not sure if that's the system or the new weir which doesn't move at all just lies flat) and the other about every 30 seconds. Both have water levels that were dropping an inch in less than a day until they reach about a centimeter above the bottom of the skimmer mouth. They are sixty households for two pools but they really only get serious use on the weekends yet are still losing an inch a day during the week.

I did research. Found that the pools had new weirs, one new pump basket and equalization valves installed as the manager said, to pass a health inspection from the county (and all are required in "commercial pools") but we still failed in one pool because of issues with the pool light. They say there was no leakage during the winter months but that was when the autofills were supposedly working.

Lower pool had a skimmer leak before from separation from pool surface. Jacuzzi near upper pool had a skimmer leak and a motor replacement I'm assuming possibly from burnout.

All I wanted was these things:

1) find out why our water bills increased a lot. Chlorine's costs monthly up too though the pool man's boss said the levels were the same.

2) why the pool man and his boss are 180 on this. Boss hasn't come out to look at the pools yet though he was supposed to do that.

3) Concerns about the aeration and its effect on the pumps' motors.

4) any concerns about if water's leaking where it's going.

Property manager's a huge concern of current board for all kinds of reasons. But his flip flop on this troubles me. Can't do simple basic tests, i.e. a bucket test or dye tests on the skimmers (which are cracked though that might not necessarily cause problems)but turn on autofill which doesn't address any potential leak issues. But it turns out, autofill's not doing much to stop one pool from leaking an inch a day and aerating.

I don't feel good about this situation and will call the pool guy's boss, get his butt out here and show me the pool and why these problems aren't problems. Why he disagrees with the pool man. That'd be a good start. But it's been frustrating.

Anyone face similar problems?

MelissaP1 (Alabama)
Posts: 13,836
Posted:
I had tons of problems with our pool...Pump blowing up twice, a leak,and people wanting bury it in to get rid of it.... We are lucky as we have some good pool people who offer pool care classes. You can sign up early summer and take a class. Some may charge for this while others offer it free. I would recommend a few calls to see if anyone offers such courses.

It sounds like maybe some shopping around may help. Get other opinions. The management company should be doing what the board tells them to do not the other way around. they contractors of the HOA and can be replaced. May be time to check out more MC's too...

Former HOA President
JohnM48 (Pennsylvania)
Posts: 89
Posted:
We have a 70' x 30', 110,000 gallon pool and a very small baby pool. Neither pool loses any where near 6 inches per week - not even during the busiest, sunniest weeks.

Some water loss is to be expected. Losing the amount you are saying, will certainly push up the chlorine bills.

Association President

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