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TigranA (Connecticut)
Posts: 3
Posted:
Hi,

We have a very small (25 units) community. We recently elected a fresh board and I would like to use / setup a website for our community to be used be the BOD and members.
Ideally the system will also handle the accounting (or at least most of it). We don't have a large budget, thus we need something inexpensive or an open source solution -- would be the best (I don't mind some work - I'm an IT person)

I was wondering if anyone can advise on such systems.
I see an advertisement on this site for Community123.com and there are already in my list (although I'd like to get feedback if anyone is using it).

I don't think you can post links in your replies, and doesn't seem there is a private message on this forum (surprising). This gives us just one option: please email me what can not be posted here at tiko_qeri [at] yahoo dot com.

Thank you for your help in advance!
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Tig

I also would be interested in the replies. Please feel free to Email me anything to AccuFitGolf(at)aol.com

I am interested in that we are an HOA about to be turned over to HOA control. We are 113 private home HOA with few amenities/common areas so not that complex to mnage and operate. We are looking at all ways of doing things from self management to hiring a management company. All have pros and cons.

Back on subject.

Some have advised that an interactive web site can turn into a bytching session (it only takes one or two) and maybe it is best to just set up a site that is informational (as in can only be viewed), not the type where one can reply as in not interactive. One where the BOD/Management can post notices, meeting minutes, documents, etc. but one where people cannot post. This way one might not even have to control who has access to it. Let anybody look.

Also some banks offer lock box services for collecting and tracking dues. Doing it ones self (the BOD) is nice until there is no longer interest and/or there are issues.

I aslo have seen smaller associations that hired a part time bookeeper/accountant to manage dues collection and tracking.

I am sounding like a pessimist but quite often I have seen issues arise as people simply did not look down the road. Typical example is an HOA heavily dependent on BOD participation then apathy sets in and no one wants to be on the BOD thus no one is left to do anything. Another common issue is where the operation/complexity of the place is so far beyond the ability/experience of the BOD Members thus they cannot properly operate the association.

TimB4 (Tennessee)
Posts: 21,059
Posted:
Tigran,

I would add the caution that what ever system or service you go with, that you consider that the next person to handle the website might not be an IT person. Therefore, plan accordingly.
TigranA (Connecticut)
Posts: 3
Posted:
Thank you Tim,

The ease of use of the system (or the final version, if I get something half done and need to extend it) will be essential for that reason.
Other features I am looking for are:
(1) Accounting - homeowners should see their personal history and status, public expenses, etc.
(2) Public (users only) Discussions - A discussion board type area will do.
(3) Public (users only) Documents - Bylaws, vendor contracts, announcements etc.
(4) Public (any visitor) Information - For anyone to see, basic public information about our community

I am sure that some self-managed associations have found systems to help them. Perhaps we can come up with a good list of required features for such system.

Please feel free to suggest features.

Thank you.
Tigran
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By TigranA on 05/14/2012 2:49 PM

(2) Public (users only) Discussions - A discussion board type area will do.

I understand the importance of a discussion board. In my opinion, this was the worst thing I could have done for our site as I spend 15-20 hours per month removing the forum spam (and this is with denying access from all non US IP addresses). Granted it was likely due to my inexperience in the area.

If I were to do this again, I would assign passwords to each lot rather then have an option for the member to register. Perhaps this could keep the SPAM from being posted.

Tim
TigranA (Connecticut)
Posts: 3
Posted:
Any other suggestions ?

I'm sure some of the self-managed HOAs here are using some kind of software to manage their accounting and HO communication needs.

Please suggest...
TimB4 (Tennessee)
Posts: 21,059
Posted:
Tigran,

We are self managed with 130 lots and use the following programs:

MS Word for newsletters, minutes, agendas, etc.
MS Excel for financial reports

Pen and Paper ledgers to track homeowner assessment payments
Pen and Checkbook Ledger to track expenditures (these are transferred into excel for reports)

We file and maintain all financial papers for 7 years.
We scan and maintain electronic copies of everything.

We use a company to host our website but the design and maintenance was done by volunteers.

Here are some links to threads on this site that discussed this issue in the past, perhaps they will help:

http://www.hoatalk.com/Forum/tabid/55/forumid/1/postid/119941/view/topic/Default.aspx

http://www.hoatalk.com/Search/ForumSearch/tabid/87/forumid/1/postid/26090/view/topic/Default.aspx

http://www.hoatalk.com/Search/ForumSearch/tabid/87/forumid/1/postid/78203/view/topic/Default.aspx

http://www.hoatalk.com/Search/ForumSearch/tabid/87/forumid/1/postid/5858/view/topic/Default.aspx

http://www.hoatalk.com/Search/ForumSearch/tabid/87/forumid/1/postid/49719/view/topic/Default.aspx

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