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DennisS7 (Florida)
Posts: 32
Posted:
For more than 8 years the community has had a Citizen Observation Patrol (COP) program which is a volunteer program run by our Sheriff's department. However, until last month, these "volunteers" were paid by the HOA, under the guise they were reporting rule violations during their patrol. The Sheriff was notified of this by a disgruntle volunteer and told the HOA that the COPs could not report these violations as part of the COP duties. As they are considered volunteers and could not report these violations, the Board opted to stop paying these individuals. As a result, the COP volunteers have dropped from 24 to 8 and now patrol primarily between the hours of 8am and 11pm. Our documents are silent on security. Is it a fiduciary responsibility of the Board to provide security and to what level. We have had only a few thefts reported over the last 5 years, which occurred during daytime, and no major crime (thank goodness). However, given the economy there has been some increase in the County crime rate.
BrianB (California)
Posts: 2,820
Posted:
I believe it would be a fiduciary responsibility of the board to PROVIDE FOR the security of common areas and elements, to the extent necessary to protect them. In the case of a huge HOA, with pools, tennis courts, playgrounds, water features, etc., that duty may require them to pay for security personnel, or cameras, or other means of security. In the case of a more common HOA with a couple common lots for water retention/open play, and perhaps an entrance sign, that may extend to providing for proper lighting of the area to lower the risk of vandalism.

I don't think you will find too many that believe that a board is elected and has a responsibility to be paid semi-police. And certainly, it is not the board's responsibility to police MY home security, etc., until it infringes on the rights of others or breaks covenants (ie, my barbed wire perimeter fence and 24 hour spotlights).
MelissaP1 (Alabama)
Posts: 13,836
Posted:
This is wrongity wrongity to have EVER paid these volunteers. The HOA should NOT have involved itself in this manner. We have a similar program here called "Neighborhood Watch". It works with the police as a volunteer amongst the community. Participation level is up to the group. Although the Watch contains HOA members it is NOT part of the HOA. It is completely separate and has no business enforcing any of the HOA rules while participating.

If the HOA wants some people to volunteer to report HOA violations they should have a committee or what most have is an Archetectual Control Committee (ACC). It has it's own documentation and reports to the board. If there is no ACC then the board must act as one. Granting permission or issuing citations. Which by the way the HOA has to have an established fine schedule to do.

This is indeed a situation that should never had existed and I am sure it was done by a few who were a little greedy. The HOA's responsibility was to approve for the program to operate in it's common areas. It was NEVER EVER to support it with it's own funds as even the HOA board members should be considered volunteer as well. This situation concerns me and should be remedied by removing the paying of volunteers. If they want paid then they need to organize that amongst their own people NOT the HOA's.

Former HOA President
BruceF1 (Connecticut)
Posts: 2,535
Posted:
Dennis,

Sorry to muddy up the water even more, but I'm curious as to how you paid these individuals as well; as employees? (Did you provide W-2s and withhold SS taxes?) As private contractors? (Did you provide 1099-MISCs if the annual amount was over $600?)
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By BruceF1 on 03/24/2012 10:22 AM
Dennis,

Sorry to muddy up the water even more, but I'm curious as to how you paid these individuals as well; as employees? (Did you provide W-2s and withhold SS taxes?) As private contractors? (Did you provide 1099-MISCs if the annual amount was over $600?)

Bruce,

That's an excellent question.

Take worst case, someone on patrol injures another.
Since the Association was paying them to patrol, they could be considered an agent for the Association.
As an agent for the HOA, the HOA is responsible for their behavior and to provide appropriate training.
Failing to provide the training and/or have proof of such training, could be considered negligent in a court of law.
You see the thought process.

On the flip side, what if the paid "volunteer" was injured and claimed that they thought they were an employee. Now there is a legal issue over workman compensation insurance, liability insurance, perhaps IRS issues, etc.

Looking at it in this light, it's a good thing there was a disgruntled member who complained. It probably protected the Association from potential legal actions and was the best thing to happen.

EllieD (Vermont)
Posts: 446
Posted:
DennisS7,

You wrote that “Our documents are silent on security.” So I assume that you have carefully read them all. I comment because I have seen words such as (possibly more applicable to Condominiums than HOAs):

Each Owner and every occupant of a Unit, and their respective guests and invitees, shall be responsible for their own personal safety and the security of their property

The Association is not an insurer or guarantor of safety or security nor shall it be liable for any loss or damage by reason of failure to provide adequate security or the ineffectiveness of any security measures undertaken.

The Association may, but shall not be obligated to, maintain or support certain activities designed to enhance the level or safety or security
DennisS7 (Florida)
Posts: 32
Posted:
In response to some of your questions or issued you raised:

1. The "volunteers" were paid as employees of the HOA to include the HOA paying salary, withholding taxes and paying workman's comp.

2. The community is large (1900 homes). The common areas are well lighted and have alarmed doors and windows, as well as cameras.

3. I have read our documents many times having been on rules committee and now the Board.

The problem is a few resident now feel they are less secure because the COPs have been reduced in number and do not patrol after 11pm. We have one road in and out and no gate. The total area covered by 1 patrol car is approx. 22 miles. I feel these residents have a false sense of security thinking that if something happened the COPs would be there to call 911. That is the limit of their intervention other than observing from a safe distance. This is a community of 55 and older.

May question is really what is extent of the Board fiduciary responsibility regarding security. I understand being responsible for the HOA property but how about the well being of the individual residence in their home? To what extent should the HOA pay.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Dennis

Go to this chat's home page and read the article about Florida HOA's Warned.

As you know the recent shooting of a young man by a "Neighborhood Watch" person in FL will more then likely come back to legally haunt/cost that association.

A very touchy subject right now and one I might give a wide berth to.

Hope this helps.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
The HOA can pay to protect it's common elements such as the pool, clubhouse, or other shared amenity. It does NOT pay for patrols of the neighborhood or personal home security. It is a false sense of security to believe the HOA is responsible for anyone's personal safety. Unless your HOA lives in that mythical magical eutopian glass domed society shut off from the real world, security is what you make of it.

Let me tell a story...We had a Sheriff deputy renting a home in our HOA. She parked her car right close to the front entrance. Clearly visible when entering and exiting our HOA. Never saw her in person for months. People suddenly felt safer because of her car parked there. It was for naught. We had a rash of mailbox robberies. We had a central mailbox house with keyed mailboxes. It sat only a 100 yards or so from that cop car. I was the one who had to call the police and then postal inspectors. One of my paychecks got stolen. The Sheriff deputy lost a child support check. The Sherrif deputy did nothing and didn't even socialize with the people.

So it was a false sense of security but people lived with it until it was proven otherwise. That is what is happening here. False sense of security has been exposed. It's now panic time for those who's eyes were opened. It's time to establish bounds now.

Former HOA President
AnnJ1 (Florida)
Posts: 122
Posted:
Hi Dennis..
I'm so glad you brought up this matter!
Our association's declaration is very clear on this subject (see attached snippet from our docs) and we have a Neighborhood Watch Program in place. We recently (the Board) had discussions with the NW regarding language used in their E-blasts or other communications and in particular regarding any inference of their efforts making us more SECURE!

An interesting read from Attys Becker and Poliokoff's website adresses this with the following position....

One issue is whether the association has created a reasonable expectation in its residents that it will provide security from criminal activity. There have been cases in Florida where a community was specifically marketed as safe and secure and the association provided security guards, sometimes armed, so that members reasonably expected the association had assumed some duty to protect them. In those cases, when criminal activity occurred, the court found that the association was liable because it had assumed the duty to protect its residents. Therefore, one preventative step that we advise associations to take to reduce the likelihood of being held liable for some criminal act is that the association not provide “security”, but provide only “access control”. Moreover, well-written governing documents of an association have a disclaimer provision in all capital letters and bold
type advising all residents that the association is not responsible for their personal security. While these steps may help the association to deflect liability, there is no guarantee that these disclaimers will completely insulate the association.
In fact, case law has been established in the landlord-tenant situation, as well as in other, similar situations where the courts have determined that a special relationship exists between tenants and the landlord. The courts have determined that there is a duty for the landlord to protect persons, or at least to warn persons of potential dangers, whether or not the landlord has done anything to create a reasonable expectation that it would
protect the persons in question. While this “special relationship” concept has not, to my knowledge, been extended to community associations, it is possible that a court may declare that a special relationship exists between associations and its residents at some time in the future. In any event, where there is known, past criminal activity, it is very likely that the association has at least a duty to warn residents, and possibly a duty to take extra steps to protect residents and their property. In the situation that you describe, perhaps extra access control personnel who patrol the perimeter would be in order. Ideally, the local police agency will
assist with these extra security measures.

Full article.... http://www.becker-poliakoff.com/pubs/articles/adams/adams_2008_10_19.pdf

Hope this doesn't muddy the waters for you...... my intent is to offer some "food for thought"

Ann

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DennisS7 (Florida)
Posts: 32
Posted:
Ann,

Thanks. I did read that article from Becker and Poliokoff. Guess I'll be dealing with issue over the next few months. There are people in here who want security but when you mention cost they are reluctant to pay. Can't see how you can it both ways but apparently they feel they can.

I also wish to thank everyone else who passed on their thoughts and ideas regarding this matter. Looks like a topic that might be worth addressing further.
BruceF1 (Connecticut)
Posts: 2,535
Posted:
Dennis, Tim -

Dennis, at least you did the employee and tax thing OK.

But, Tim raises a valid point. Does your insurance provide coverage if a volunteer (employee) injures another person (or property)?

There's an interesting article on the home page of this site you might want to check out: "Homeowner Groups Warned."
LarryB13 (Arizona)
Posts: 4,099
Posted:
Quote:
Posted By DennisS7 on 03/24/2012 9:05 AM
Is it a fiduciary responsibility of the Board to provide security and to what level.

Since, as you said, your documents are silent as to the matter of security then it becomes a question of what the law requires. If your state law does not require your association to provide security, then there is no duty to do so.

Performing security is inherently risky and your BOD was foolish in subjecting itself to those risks if it was not required to do so.

JanetB2 (Colorado)
Posts: 4,219
Posted:
Hi Dennis:

Potentially the HOA has a fiduciary duty regarding items in the governing documents. This also can pertain to some categories regarding “reasonable judgment” regarding whether to allow owners to install certain items such as exterior lights, etc. for safety reasons, if requested by the owner.

Now I prefer HOA’s which have minimal items in the documents for items already covered by local government, animal control, police, etc. An example I have used before is most Cities will have ordinances where all dogs must be on a leash. Yet the HOA will also have the same rule. Now if a neighbor’s dog is off of a leash and bites someone there are two potential scenarios:

1. The individual bit can call local police and animal control and maybe seek legal litigation against the dog owner regarding the pet’s actions. In this instance the HOA does not regulate leash issue in governing documents and leaves the responsibility on the local authority.

2. If the HOA has a rule about dogs being on a leash and the dog was not on a leash, then the individual bit could possibly also sue the HOA. This would be due to the fact the dog owner violated the governing documents and the HOA is legally responsible for enforcing everything within those CCR’s.

If your documents are silent regarding security then one of the reasons you pay Taxes is to pay for your local police.

If the neighbors want to have a neighborhood watch after the last incident in Florida then it potentially should be the neighbors deciding and doing this task and not involving the HOA entity. If it is an HOA corporation sponsored neighborhood watch then the HOA is potentially taking on the legal responsibility. As John and Bruce noted be sure to read the News Article regarding the recent teen killed … his family is considering suing the HOA for the neighbor’s actions because it was an HOA sponsored neighborhood watch. Be careful when taking on certain legal responsibilities not required by the governing documents.

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