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JosephB9 (Oregon)
Posts: 4
Posted:
Hi All!

Brand new to this forum.

Interested in how fees(HOA)are determined. We live in a community of 120 plus residents and are interested in how we can save our neighbors money in this difficult economy. We have a diverse community of honored citizens some with limited incomes, some with difficult health challenges and some who do not have the ability to supplement their social security.

It appears to me that an HOA is a viable entity that can compliment its community however, its fee structure needs to fall into line with what its residents are able to afford. I recognize that there are those folks who have lived here for a period of time and have accepted the manner in which the HOA accomplishes its responsibilities. What I'm interested in is how to make dues/fees affordable so that the residents who appear to be financially challenged can feel comfortable in where they reside and not to 'feel' treatened that the fees can increase to a point that makes life unbearable.

I believe that HOA's are necessary however, they need to have an accountability as to its eagerness in setting guidelines in terms of fee structure in a manner that will afford everyones opportunity for livability.

Ours is a manufactured home community and am interested in how the fee structure is determined and what decides when fees 'need' to be increased? Has there ever been a time when fees have been reduced or rebates given for exceptional living?

We are looking forward to making a difference in the lives of our neighbors and hope that this is a area we can begin to see some change.

Kind regards,
Joseph
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
how the fee structure is determined and what decides when fees 'need' to be increased?


Fees go up because costs of services go up. Want less fees, vote for less services. Example: Electricity rates go up for street lights, your dues go up. Turn off all the street lights, dues go down.
JosephB9 (Oregon)
Posts: 4
Posted:


I understand the services end of HOA. What I'm interested in is how the fees can be possibly reworked and or restructured to minimize unnecessary costs. Maybe an example would be ammenities such as club house benefits. Since I'm not too familiar with HOA and new to this whole community cost idea I'm still learning how this whole concept works.
LarryB13 (Arizona)
Posts: 4,099
Posted:
Joseph,

I never recommend an HOA to those who are living β€œon the edge.” Actually I usually do not recommend homeownership to those same people.

Owning a home of any kind is expensive, in large part because maintenance costs are too unpredictable. When you own your own home outside of an HOA, you have the luxury of reducing some of the costs by doing your own maintenance and you can defer some items until you can afford them. A person who lacks the financial resources to pay for major repairs is not a good candidate for homeownership.

Having an HOA complicates the entire homeownership equation. The HOA is typically responsible for the maintenance of common areas, such as streets or parks. Someone has to pay for that and that someone is the HOA member. The HOA needs insurance. Guess who pays for that? If the HOA has not prepared itself for major repairs by establishing a reserve fund, each member may have to pay a special assessment to pay for an unplanned repair.

Even after all the things you pay the HOA to do, you are still responsible for the maintenance and repair of your own home. Depending on what maintenance is required, the HOA may demand that you make certain exterior repairs on their schedule whether you are prepared to or not. This why people in marginal circumstances should not put themselves in into an HOA.

I do not mean to be harsh but homeownership is not for everyone. HOA’s are not for everyone. The time to find that out is before buying a home and before buying one in an HOA.

Most HOA fees are calculated by dividing the total anticipated operating costs, including a reserve fund, by the number of owners. There is usually little wiggle room in these numbers and individual members have little choice but to pay up or move out.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Joseph,

The amenities which are to be provided and how the cost for those amenities, services and Reserves are divided are all determined on the language contained in the deed restrictions (aka Declaration of Covenants, Conditions and Restrictions).

If you want to change what amenities are provided and how they are paid for, you need to change the deed restrictions.

Typically, most Associations have language that requires an equal division of costs. Some condominiums have language that divide the costs based on the percentage of the building you own (size of unit).

If you are a developer, and you want to minimize the HOA costs, don't provide amenities and make an arrangement for all services (trash, recycling, roads, etc.) to be the responsibility of the City or County. Also limit the deed restrictions you place on the property.

Tim
BruceF1 (Connecticut)
Posts: 2,535
Posted:
Joseph,

Simply put, association fees are cost driven. To reduce fees, you need to reduce costs.

The first step is to look at your CCRs and see what common areas need to be maintained and the services needed to maintain them. You also need to determine what, if any, amenities the association is obligated to provide.

For example, if the roads and parking areas are common property, the association will likely be responsible for caring for them, which could include snow plowing. If the common areas include lawns, they will have to be maintained (mowed, fertilized, stc.) In our community, the lawns surrounding each home are limited common elements and must be maintained by the association. This is true also of the mulch beds in the front and half way down one side of each home.

When seeking contractors to perform the necessary maintenance, you should try to get at least three bids. It is also important to make sure you are comparing apples with apples. For example, when seeking lawn maintenance bids, we specify how many mowings there are to be each year, how many fertilizer applications, pesticiedes, etc., to make sure each potential contractor is bidding on the same work. For the mulch beds, we specify the total square feet to be mulched, the depth of the mulch to be applied, and the grade and type of mulch to be used. Contractors are free to recommend less expensive alternatives.

You can also consider 1-year vs. 2- or 3-year contracts. Some contractors will offer a lower price per year if they are guaranteed work for the next few years. The down side is if the contractor performs poorly, you're stuck for the duration of the contract.

Also keep in mind that there's some truth in the old saying, "you get what you pay for." The lowest bidder may not always be the best choice. When awarding bids we always try to keep in mind the best value. Sometimes, when we checked with other associations about their experiences with the lowest bidder, we'd find they were not happy with the work. Sometimes the next highest bidder would turn out to be the better choice.
KellyM3 (North Carolina)
Posts: 2,239
Posted:
Bruce & Tim, are correct.

1. Read your By-Laws to see which HOA amenities the community is required to maintain. (My by-laws require my HOA to fund a pool operation but we also had installed fountains in our small lake at a time we were cash flow poor. The pool operation continued for us, the fountains were removed at first convenience w/ full transparency between the board, myself as president and any property owner who expressed concern over not having fountains)

2. Once you find those core costs that you can't dodge, review any contracts you may have with a property manager, groundskeeping, etc. These contracts, when not periodically reviewed, tend to see rates the creep slowly higher, sometimes to price points beyond market rates. Vendors who do a great job can get away with this and can deserve "bumps" in pay, but if your residents are strapped, your HOA can likely be very pleased received 4-star service at market rate as opposed to slightly more expensive 5-star service. Try to keep your word on contracts w/ vendors. It's okay not to renew them. Breaking contracts without good reason (not wanting to pay so much $$ isn't a reason).

You can save REAL money by taking those two steps, which will take a little time. But remember, you only set your dues rate once per year.

I would not cut back on mowing grass or street lights to save HOA dues. If you can't offer reasonable security (lighting) and can't mow the grass after a thorough review, it's pretty easy to inform your residents of the situation. If you're focused on cutting spare costs, act transparently and take care of your core operations, residents will understand.

You have a terrific approach to working with your HOA's finances but don't starve the neighborhood of maintenance and care to keep costs artificially low - a tempting strategy all too often.

Good Luck!
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Joseph

Let me add one thing, Capital Reserves. This is money set aide each month for anticipated down the road expenses. Let us say one obligation of your HOA is to roof each unit. Well we know roofing lasts for about 20 years. And let us say it will coost $2,000.00 to reroof a unit. This says we should be putting $100.00 per year into our Capital Reserve fund so in 20 years we have the $2,000.00 to reroof.

We will have to recarpet the clubhouse very 5 years at a cost of $2,500.00. We have to patch, reseal, and repaint the common parking areas every 10 years at a cost of $7,500.00 Need I go on?

Were does the HOA get this money? Well they get it from each and every homeowner as part of their dues and they set it aside in Capital Reserves and earmark it for the projects. Should the homeowners be setting aside money now to be spent later? Yes they should be. Do short sighted people like this? No they do not.

It is very typical for an HOA to get into trouble when they do not fund Capital Reserves. All of a sudden the roofs are leaking/rotting and there is no money to repair them. Why is there no money? Well we tried to keep the dues low all these years is the typical excuse.

Do not be penny wise and dollar foolish. It will come back to haunt you.
DavidW5 (North Carolina)
Posts: 565
Posted:
You asked how the dues are set. It surprises me that none of the answers so far has mentioned the budget process. That is how the fees are set. A budget must be prepared that explicitly estimates all of the expenses that the association must cover for the coming year. Then that amount is divided by the number of dues paying members and then divided by 12 to arrive at the monthly dues amount.

Now clearly, the board of directors has a considerable leeway to determine what expenses will be planned in the budget. Some association expenses are discretionary and some are not. There are usually some efficiencies that can be gained by doing the things mentioned in earlier posts. If it is known that some members will likely not be able to pay their full dues, an expense line in the budget should be included for "uncollectable dues". However you should recognize that such an expense will result in the calculated dues being higher to cover amounts not collected.

In some ways dues are like taxes. You have to pay them. If you don't like the tax level you have to "vote the bums out".
JosephB9 (Oregon)
Posts: 4
Posted:
Appreciate the responses relative to these fees.

I understand the budgetary requirements as well as many of the charges necessary to maintain services. What concerns me are the amenities that appear unnecessary. For example keeping the community lodge open beyond 5pm unless special engagements are scheduled. Likewise, fees attributed to peoperty management i.e. landscape, roof maintenance, street safety. I can understand there are certain requirements necessary to require fees.

What I am trying to understand is the validity of many of these 'amenities' that seemed to be a necessary charge. Like I related earlier we have a large segment of seniors who don't use nor require some of these services as probably the rest of us yet are continuing to be required to pay for them. We would have a better relationship with these folks I believe if we were more considerate of there needs and their ability to afford these luxuries when really all they want are the necessities. Let me add that we live in a 55+ manufactured home community. Very very nice area I might add.

I'm ok with the fees to a limit. The question is how to communicate these concerns to the HOA board in an understandable manner where they will listen and at least consider changes where necessary.

Really appreciate the discussion.
Joseph
KellyM3 (North Carolina)
Posts: 2,239
Posted:
Because dues payers don't use an offered amenity doesn't necessarily mean they should be exempt from paying to support those amenities. Just so the opportunity exists to use the amenity.

What's a "necessary" versus a discretionary amenity will be determined by your future conversations with your dues payers. If they want it all, then they'll have to pay for it. You've got a necessary discussion ahead, one that's important and, if constructive, will lead to a better informed dues paying public.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By JosephB9 on 03/04/2012 5:40 PM

What I am trying to understand is the validity of many of these 'amenities' that seemed to be a necessary charge. Like I related earlier we have a large segment of seniors who don't use nor require some of these services as probably the rest of us yet are continuing to be required to pay for them. Let me add that we live in a 55+ manufactured home community. Very very nice area I might add.

Joseph,

As posted earlier, the amenities that are required to be provided are stipulated in the CC&Rs. If you want to eliminate those amenities, you must amend the CC&Rs.

If you want to limit the hours those amenities are open, unless the CC&Rs the Articles of Incorporation and/or bylaws specify the hours, the Board of Directors should be able to change the hours.

Quote:
Posted By JosephB9 on 03/04/2012 5:40 PM

I'm ok with the fees to a limit. The question is how to communicate these concerns to the HOA board in an understandable manner where they will listen and at least consider changes where necessary.

I would approach it as way to minimize expenses which will keep assessments low.

JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By KellyM3 on 03/04/2012 5:49 PM
Because dues payers don't use an offered amenity doesn't necessarily mean they should be exempt from paying to support those amenities. Just so the opportunity exists to use the amenity.

What's a "necessary" versus a discretionary amenity will be determined by your future conversations with your dues payers. If they want it all, then they'll have to pay for it. You've got a necessary discussion ahead, one that's important and, if constructive, will lead to a better informed dues paying public.

Kelly is right. In my last HOA I never used the pool nor tennis courts but I was happy we had them as they added value to my property.
FredB4 (Ohio)
Posts: 375
Posted:
"I'm ok with the fees to a limit. The question is how to communicate these concerns to the HOA board in an understandable manner where they will listen and at least consider changes where necessary "

Joseph,
I take it from the above sentance that you are not on the board. Although you may understand the underlying process, it is difficult to understand current financial needs and obligations of your particular community if you are not involved in the process.

I can't add much to the good advice above but ...
One of the things that we have done is to go over our budget and examine every expense line by line. Sometimes expenses that were necessary at one particular time may not be necessary now. For example we were having dumpster pick up twice a week. We watched the dumpsters and found that it no longer needed pick up twice a week.

Keeping the same contractor or insurance provider may be costing you more than needed. We had the same insurance company for a number of years. Searching around we found a higher rated company with better coverage for $1000 a year savings.

Going over each contract can save money. Some lawn services may be providing more services than you need or more lawn treatments than needed.

I'm guessing that you don't have a management company but for those that do, you should go over the maintenace charges line by line and add up the cost for each individual service. We were being charge thousands for unnecessary services or ones that could be quickly done by owners if you have any that would be willing to help lower costs.

JosephB9 (Oregon)
Posts: 4
Posted:
I continue to appreciate the information, the experience and the insightful comments that you all have shared throughout this discussion.

In order for me to be able to carry the conversation in an HOA meeting I appreciate gleaning the undestanding of how all this works and what to anticipate as well as what needs to be discussed and explained for clarity.

I have in previous years watched a fair share of HDTV and their House Hunter programs and others that involved the mention of HOA's. Many of those programs conveyed a nominal to very cost-favorable HOA fee. In order for folks to be able to walk in and begin a new life the rates were very accomodating. Granted in most instances this was condominium living.

Since we live in a manufactured home community my wife continues to share with me the difference between the former and the later. She believes there is a distinct difference between the two since they are two different living situations.

Like I related in an earlier post I pretty much accept the terminology, application and wording that goes into this whole process of HOA fees. My greatest concern are my peers. As far as I can ascertain there is ample reason to understand why the fees are in place for each particular reason. What I am having difficulty with is the perceived difference in fee structure that there seems to been in terms of the difference between condominium living and manufactured home community living.

Granted various age groups live in both types of economies and can accept, deal with and survive the fees and the increases that occur. Most folks it seems to me enjoy there later years and can live quite nicely and still afford this particular life style. When it comes to manufactured home living at least in my experience it appears to me that there are factors involved that create a different type of fee structure than the typical condo experience. I'm trying to understand the great divide between the two since there seems to be to be a great gulf in fees and their charges. So when it comes to a 55+ community I stand back and say whoa help me understand why this is the way it is and how can we agree to fine-tune this a bit to accomdate the older folks who are taking a hit. I'm realizing that my older peers are here because this is there home and why should it cost an arm and a leg to enjoy ones later life.

I know that there are others who would agree with me as well as those who would yawn profusely. However, I'm not the odd one out I guess since I've always been taught to look out for those who've earned their stripes since they have obviously earned then through the years. So my question is how do I approach this whole HOA thing that will benefit them and everyone else. I believe they need to enjoy there standard of living just as everyone else would. I'm sure there is a level playing field here I would just like to know how to play upon it and give everyone a chance to enjoy their later years.

Appreciate you reading and following my thinking. I apologize for the lengthyness of this post just really interested in how I can help these folks.

PS. Condo rates can be as low as $150 monthly. Some communities such as ours can be as high as $650. As you can see there is quite a bit a discrepency. Since the difference could be as much as $500 what on earth appears to be needed that we cannot be content to live without. I could drive a Ford Fusion I don't need a Lexus.

JanetB2 (Colorado)
Posts: 4,219
Posted:
Hi Joseph:

Can you please list the amenities and other items which your fees are used to maintain? This may help us to better address your question or concerns.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Joseph,

You can not compare Association to Association as the amenities/services provided and the number of members are (typically) never exact.

I agree with Janet. If you can provide some specifics by listing the amenities and services your Association must provide, then identify what you would like to reduce or eliminate, we can probably be more helpful.

Tim
FredB4 (Ohio)
Posts: 375
Posted:
Your fee does seem high but I also would like to know what amenities and expenses you are supporting on that fee and how much of that goes into your reserve account for future capital needs.

You should have been provided with an end of year (2011) profit and loss statement listng all the actual costs for last year and a proposed budget for 2012 which lists the estimated cost of running all of your services and amenities for the coming year.

Somewhere on the staement there should be a line item for "reserve contributions" or something similar that will tell you how much is being collected for future needs.

If you didn't get those statements ask for them.

Some communities are run on a shoe string budget that puts owners at risk of large unexpected special assesments because there are no funds to replace large items in the future. Some communities just keep raising fees to cover costs and don't look for ways to cut costs. Some communities try to save money by letting minor repairs go until they become major repairs.

Pools, club houses,security guards, extensive landscaping etc. etc. can add up but also add value to your property.

As your wife points out the two types of communities are quite different but the finincial principals of operating them are basically the same. They also have distinct differences in the pros and cons for chosing one over the other.

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