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BradP (Kansas)
Posts: 2,640
Posted:
In our attempt to collect past dues, one very delinquent person decided to ask for our records, citing the recently enacted KS House bill 2472. His request is below...two issues I see, first he didn't ask for a specific request and as I read this bill his request has to be specific and not generic. Secondly, due to some major previous board issues a lot of these records don't exist. How should this request be handled?

1. The first section of the records provision contains a laundry list of records that the CIC must retain for five years, including copies of:

a. all receipts and expenditures;
b. minutes of all meetings except executive sessions;
c. names of all owners, in alphabetical order, with addresses;
d. the declaration, bylaws and rules;
e. financial statements and tax returns, (though only for 3 years);
f. names and addresses of current Board members;
g. the CIC’s most recent annual report, if any;
h. copies of current contracts to which the CIC is a party;
i. records of architectural approvals, if any; and
j. ballots, proxies and other records relating to voting by unit owners for one year after the election, action or vote to which they pertain.

2. All records except those that may be withheld (see subsection 3 below) must be available for inspection and copying by the owners or their agents upon 10 days written notice reasonably identifying the specific records of the association that were requested, though the CIC is not obligated to compile or synthesize information and may charge a reasonable fee for copying.

3. Records that need not be shown or copied include:

a. personnel, salary or medical records;
b. commercial contracts being negotiated;
c. documents relating to existing or potential legal proceedings;
d. documents relating to existing or potential governmental enforcement actions;
e. communications with legal counsel;
f. records of executive sessions of the Board;
g. individual owners’ files; and
h. any document the disclosure of which would violate some other law.

JohnO6 (Georgia)
Posts: 424
Posted:
Brad - Don't know the specifics of your situation, but I have a few random thoughts about this. Take 'em for what they may be worth.

1). If his request was just a "cut & paste" from the new law, it MAY be specific enough to meet the law's standards?
2). If not, I would return his request asking for which specific records he wants to see.
3). Regarding missing records, you simply can't produce what you don't have. Maybe you wouldn't have to anyway. You allude to the fact that this law was recently enacted. I wouldn't think that it could "mandate backwards in time" the records you must keep. Seems to me if you're required to keep "x type records" for a period of, say, 3 years but haven't been doing that, it would seem that the new law really starts when it was enacted.
4). If this person persists, one option is to agree to have a Board member meet with him at the site of the records storage at a mutually agreeable time. He can then ask for specific records which the Board member could then produce (if required) for the person to look over. I suspect it wouldn't take too long before (s)he'd get pretty bored with that routing and give up.
5). If this person wants copies of the records, I would charge $0.25 per page (or some other locally reasonable standard) and basically offer to provide as many copies as (s)he can afford. It will add up pretty quickly.
PetunkaM (Florida)
Posts: 1,009
Posted:
His request is below...two issues I see, first he didn't ask for a specific request and as I read this bill his request has to be specific and not generic. Secondly, due to some major previous board issues a lot of these records don't exist. How should this request be handled?’

Brad, where is his request? And, where does the Bill state the request must be specific? Perhaps I am misreading your post? Here is what the Bill says:

Subject to subsections (c) through (g), all records retained by an association must be available for examination and copying by a unit owner or the owner’s authorized agent:
(1) During reasonable business hours or at a mutually convenient
time and location; and
(2) upon 10 days’ written notice reasonably identifying the specific records of the association requested.
.........(d) An association may charge a reasonable fee for providing copies of any records under this section and for supervising the unit owner’s
inspection.
BradP (Kansas)
Posts: 2,640
Posted:
this is where I get the specific from:

2) upon 10 days’ written notice reasonably identifying the specific records of the association requested.

As for his request, he simply copied and pasted the law and said I want that...
GlenL (Ohio)
Posts: 5,491
Posted:
As others have said, you can't provide what you don't have. Let him make an appointment to review the records you have. If he wants copies, charge him BEFORE you copy them.

Studies show that 5 out of 4 people have problems with fractions
PetunkaM (Florida)
Posts: 1,009
Posted:
Brad, are you saying he wants all the Association records? What is 'that'? Or, are you implying some of the ‘financial records’ regarding delinquencies, etc. are missing? I cannot imagine he’d be interested in anything else or, is he?
BradP (Kansas)
Posts: 2,640
Posted:
What I am saying is he copied the law and sad that was his request...in an attempt to try to get him to narrow it down he wouldn't saying that was his request. We have the financials except past receipts, most everything else is gone though. Apparantly he wants everything on the list...in reality he is way behind on dues and in my opinion wants to make life difficult for us.
PetunkaM (Florida)
Posts: 1,009
Posted:
Brad,

The BOD may want to whip out a letter ASAP to all owners describing the status of the Association records, what is missing and why. This would protect you in the future also. Once you do that you can deal with the owner.
BruceF1 (Connecticut)
Posts: 2,535
Posted:
Quote:
Posted By PetunkaM on 10/04/2011 8:28 AM
His request is below...two issues I see, first he didn't ask for a specific request and as I read this bill his request has to be specific and not generic. Secondly, due to some major previous board issues a lot of these records don't exist. How should this request be handled?’

Brad, where is his request? And, where does the Bill state the request must be specific? Perhaps I am misreading your post? Here is what the Bill says:

Subject to subsections (c) through (g), all records retained by an association must be available for examination and copying by a unit owner or the owner’s authorized agent:
(1) During reasonable business hours or at a mutually convenient
time and location; and
(2) upon 10 days’ written notice reasonably identifying the specific records of the association requested.
.........(d) An association may charge a reasonable fee for providing copies of any records under this section and for supervising the unit owner’s
inspection.

Petunka,

I think you answered your own question when you quoted the part of the law that says the "specific" records have to be identified:

and
(2) upon 10 days’ written notice reasonably identifying the specific records of the association requested.

PetunkaM (Florida)
Posts: 1,009
Posted:
Bruce, yes, my mistake.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
I would say they can see all the expenditure reports and receipts but limit access to collections. Meaning they can see their own collection records on their account but NOT of all the owners. However, a general collection amount could be subsituted without individual names. Such as "this is how much we collect on average, this is how many are late, and this is the amount we need to collect each month etc." I don't think the other members would appreciate someone having access to their own private records between the HOA and themselves.

So let them see the records at an appointed time and place. It's just basically a witch-hunt on their behalf anyways. Obvisously they are just trying to distract ya from the real issue and probably even themselves. I'd try to find out what their "Real" issue is and work from there if possible. It's not really the record viewing but an issue they are having with the HOA overall.

Former HOA President
TimB4 (Tennessee)
Posts: 21,059
Posted:
I would respond that the having copies of everything he wants could cost a few hundred dollars which must be paid prior to the copies being provided. Therefore, to minimize the costs he would have to pay, if he could be more specific as to what documents or for what year/s he is requesting copies, the Board could then give an exact cost. If the member would like to just review the records, arrangements can be made and there would be no cost.

BTW - this is a separate issue from them being delinquent in payments. Each issue should be treated separately.

FredS7 (Arizona)
Posts: 927
Posted:
You could proceed as follows:

State the ORDER in which you will comply with the request. Easiest (and least interesting) things first.

Make the first 200 pages or so of copies. Have them in hand and offer them in exchange for $.25 per page. Don't give them unless you get the cash. Proceed in this manner until he gets tired.

Be responsive, but "work to rule."
BB5 (Missouri)
Posts: 145
Posted:

If there are missing financials couldn't you get copies of bank statements and reconstruct as best as possible? Our HOA uses the "Missing" as an excuse they do not want some of the homeowners to know what is being done hence a lawsuit has been filed.
FredS7 (Arizona)
Posts: 927
Posted:
> If there are missing financials couldn't you get copies of bank statements and reconstruct as best as possible?

Perhaps this could be done. Whether it is a sensible use of resources depends on the interpretation of this request. According to the description it sounded like an irresponsible homeowner is trying to be as difficult as possible. The request for an extremely broad set of files tends to confirm that.

PetunkaM (Florida)
Posts: 1,009
Posted:
Both, the Boards and the members sometimes play games when it comes to doc inspections.

I believe that every Association should amend the Rules and Regulations describing a 'reasonable' inspection policy.

BradP (Kansas)
Posts: 2,640
Posted:
It appears he has backed down...i sent him electronically our documents and all minutes I had. I also told him that he was welcome to view any financial information but would have to set up a time to do that. I also invited him to have a meeting with me to work out whatever issues were going on. After all that he replied that this has taken up more time than he wanted, consider his request fulfilled and a check was in the mail!
PetunkaM (Florida)
Posts: 1,009
Posted:
Brad,
I like happy endings and I want to believe most people are reasonable. Throwing hundreds of dollars for copying would just add a fuel to a fire. I was hoping you would not do that. Congratulations.
BradP (Kansas)
Posts: 2,640
Posted:
No, never had an intention of doing that and was happy to send him information I had electronically...but was going to make him come to me for financials and I kept throwing the invitation to talk and meet at him. Don't think he had any interest in that and when I kept putting more effort at him it wasn't worth it to him anymore.
DS (Washington)
Posts: 6
Posted:
Our HOA attorney told us several years ago to charge AT LEAST $1/page for hard copies of any HOA records or documents. Your time is worth something, and it tends to make people think a little bit about exactly what they do want copies of. This is the same as our County Records Dpartment charges if you want a copy of some recorded document from their files.

Could you e-mail things to them?

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