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JoyceS1 (Indiana)
Posts: 140
Posted:
A homeowner requested e-mail addresses of all homeowners be published and provide them to all homeowners.

This particular homeowner, when serving on the board a couple years ago, undermined the board and operated separately, not together with the board. He even attempted to circulate a petition to dissolve the association, which ultimately fell through thankfully. I'm uncomfortable with his having access to everyone's e-mail address to be potentially used as a source to facilitate his personal agenda.

If individuals want to provide their e-mail address to him that is their choice, but I do not believe the information should be provided from the HOA Board.

Agree or disagree?

PetunkaM (Florida)
Posts: 1,009
Posted:
Joyce,
in some states it is prohibited for HOAs to publish e-mail addresses without owners’ written consent. I would not give it to him even if the law is not clear. Now, the question is, how did you obtain all e-mail addresses and how do you use them? I do not need to know but ask in the event you are challenged? The owner wants to dissolve the Association? What in the world is his problem? Never mind.
JoyceS1 (Indiana)
Posts: 140
Posted:
While serving as president of the HOA, I helped collect them for the property manager. The property manager and I are the only ones who currently have the information.

I have not discussed this yet with the PM since this request only came to light yesterday. I trust the PM will make the prudent decision not to publish them, but wanted to see how other HOA's function in this regard.

Thanks for your input.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
That is personal information that is even optional to give to the board or the PM as well. I don't think people want their email addresses made public which essentially what you are doing by publishing or making them available. If the person wants to give them their email address that is okay. Otherwise the HOA is not a steward to that information. They have it for their own communication purposes and use. Which that individual provided voluntarily for them to use.

I created a webpage once. On it I had a forum with access by password only. That forum people could post questions similar to this. That may be an option in the technology based world to offer a web page for the residents. It still shouldn't reveal email addresses there unless the poster directly puts it on their post for contact. Otherwise it is a NO to this information and get it yourself if you want it...

Former HOA President
BruceF1 (Connecticut)
Posts: 2,535
Posted:
Joyce,

I would not recommend releasing or publishing homeowners' email addresses any more than I would recommend releasing or publishing their telephone numbers. It should be up to the individual homeowner to decide if he/she wants that kind of information given out. I believe you could risk incurring a liability if you give such information out without permission.
JamesC (Maryland)
Posts: 282
Posted:
The email addresses for all of our homeowners are on our community web site.
Only board members (9) are authorized to access certain portions of the site where the addresses are located. Even then, not all board members are granted the security needed to locate the addresses.
The Management Company requested we give them a list for notification purposes, but we declined their request. Community123.com who created our web site told us if homeowners begin to receive irrelevent emails originating from the Association, Management Company or anyone else they could opt out on receiving any emails at all. Once we would lose them, they would probably not re-register on the site.
Our site is set up to allow homeowners to make suggestions, which when posted goes out to everyone at the same time. The suggestion forum allows homeowners to post their opinions amongst one another. Much the same as HOATalk.
Only board members can make Announcements which go out to everyone.Homeowners cannot post answers to announcements.

No email address should be given to another person without consent. It bothers me when I receive an email from friends who have forwarded them from their friends, and on and on. Just by right clicking on all the prior senders you have their email address. Then everyone wonders why they receive so much spam.

Jim
FredS7 (Arizona)
Posts: 927
Posted:
We distribute a spreadsheet with names and most of the emails. I suppose some don't provide an email address to the association but I was not asked (and I don't mind) if mine is published in the spreadsheet.

> He even attempted to circulate a petition to dissolve the association,

That's just democracy in action. The barriers to dissolving the association are very high. The decision to provide emails to all residents should be made for other reasons.

Think about this: having emails available makes it easier to OPPOSE an initiative of this type.
BradP (Kansas)
Posts: 2,640
Posted:
Emails are not association records and should not be distributed...I think the association should have an email list but that should be closely guarded with only one or two people having access to it.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By JoyceS1 on 09/14/2011 6:11 AM

A homeowner requested e-mail addresses of all homeowners be published and provide them to all homeowners.

Agree or disagree?

The Association must do what it is legally obligated to do. This is irregardless of a board members personal opinion. If the governing documents or State law requires the information to be released, then the Association must comply.

Typically the only member information required to be maintained by Associations is the name, address and lot # of the property owned, mailing address if a non-resident owner.

If an association keeps phone numbers or e-mail addresses they become part of the records. As part of the records, depending on State law, members may be able to review them. Some Associations publish neighborhood directories but being included in them is typically voluntary.

Indiana Homeowner Association law appears to be silent on access to records. Per Indiana IC 32-25.5-3-1 does require the Association to keep a roster of e-mail addresses for those members who have voluntarily provided it. However, that same section of law is open for interpretation as to if the e-mail addresses must be released.

Indiana Condominium law does mention financial records access but does not mention access to other records.

Indiana Non-Profit Corporation Codes (applicable only if the Association is incorporated as a non-profit) does address what records are to be maintained under IC 23-17-27 . However, it also appears to be silent if members have the right to inspect the records.

Since State law appears to be open for interpretation if the member has a legal right to those addresses or not, the Board needs to review the Associations governing documents to see if they provide members rights not addressed within the State law. If the governing documents do not give a clear interpretation, and if the Board feels this might be a litigation issue they may want to seek a legal opinion.

Personally, if an Association released my e-mail address without permission I would immediately change the address and never provide it to the Association again.

I know that this doesn't provide much help. It's a shame that Indiana law wasn't more clear.

Tim

PetunkaM (Florida)
Posts: 1,009
Posted:
However, that same section of law is open for interpretation as to if the e-mail addresses must be released. (Tim)

Tim,

I just looked the section 1(a) you posted and I do read it a little differently. The association must maintain e-mail of those members who have consented (in writing) to receive notice by e-mail. BUT only the MAILING addresses must be made available to owners upon request.

IC 32-25.5-3-1
Roster of members; member addresses
Sec. 1. (a) A homeowners association shall maintain:
(1) a current roster of all members of the association; and
(2) the mailing address and legal description for each member of the association.
(b) The homeowners association shall also maintain any electronic mail addresses or facsimile (fax) numbers of those members who have consented to receive notice by electronic mail or facsimile (fax). Electronic mail addresses and facsimile (fax) numbers provided by a member to receive notice by electronic mail or facsimile (fax) shall be removed from the association's records when the member revokes consent to receive notice by electronic mail or facsimile (fax). However, the association is not liable for an erroneous disclosure of an electronic mail address or a facsimile (fax) number for receiving notices.
(c) The mailing addresses and legal descriptions maintained by a homeowners association under subsection (a):
(1) shall be made available to a member of the homeowners association upon request;
(2) may be used by a member of the homeowners association only for a purpose related to the operation of the homeowners association; and
(3) may not be used by a member of the homeowners association for personal reasons.
(d) Except as provided in subsection (c), a homeowners association may not sell, exchange, or otherwise transfer information maintained by the homeowners association under this section to any person.
FredS7 (Arizona)
Posts: 927
Posted:
>(c) The mailing addresses and legal descriptions maintained by a homeowners >association under subsection (a):
>(1) shall be made available to a member of the homeowners association upon request;
>(2) may be used by a member of the homeowners association only for a purpose >related to the operation of the homeowners association; and

This quoted section is from Indiana law and of course may not apply elsewhere. However. It DOES require that addresses be made available to any member on request. It says nothing about email addresses, very likely because email was not a significant means of communication at the time the law was written.

WHY would this be required? It seems to me that one good reason is that it facilitates any action on the part of the homeowners. Such as deposing an incompetent board of directors, petitioning for an election, etc. Or even (attempting) to dismantle an association. NOT to provide such information would make it very difficult to exercise democratic rights.

I don't see, then, a reason for a big distinction between mail and email addresses. Especially today, when we may be facing a collapse of the snail-mail postal sytem, maybe not right now but in a few years.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Fred,

The distinction would be that everyone property has a designated address. It may appear that most but not all individuals might have an e-mail address, twitter account and a face book account. However, this appearance might not be factual.

Since Associations deal with real property it's logical that every member would have an address that can receive deliveries from the U.S. Postal service. The laws were also written when the expectation was the Postal Service would always be there.

I found Indiana law (see links in previous post on this thread) to be unique. It specifics (in item a) the requirement for an Association to maintain the name, property description and mailing address of each member. Additionally, in a separate section (item b) it specifies that the Association shall maintain an e-mail list of those members who voluntarily provided it. This is one of the first States I've discovered that specifically addresses e-mail addresses.

Unfortunately, Indiana specified (item c) that a member has a right to receive a copy of the name, property description and mailing addresses (item a). The law did not specify one way or another about the e-mail addresses. Logically, this is probably due to the fact that the list of e-mail addresses would not be a complete membership list (since providing the e-mail address to the Association is voluntary).

As I posted earlier, the law is certainly open for interpretation. I can see how an argument could be made either way (releasing the e-mail addresses or not). Fortunately, I'm not the one that has to make that decision. Unfortunately, Indiana law left it open for interpretation.

Hopefully the OP governing documents will be more specific then Indiana law was.

PetunkaM (Florida)
Posts: 1,009
Posted:
found Indiana law (see links in previous post on this thread) to be unique. It specifics (in item a) the requirement for an Association to maintain the name, property description and mailing address of each member. Additionally, in a separate section (item b) it specifies that the Association shall maintain an e-mail list of those members who voluntarily provided it. This is one of the first States I've discovered that specifically addresses e-mail addresses. (TIM)

T, Florida says the same thing..

(g) A current roster of all members and their mailing addresses and parcel identifications. The association shall also maintain the electronic mailing addresses and the numbers designated by members for receiving notice sent by electronic transmission of those members consenting to receive notice by electronic transmission. The electronic mailing addresses and numbers provided by unit owners to receive notice by electronic transmission shall be removed from association records when consent to receive notice by electronic transmission is revoked. However, the association is not liable for an erroneous disclosure of the electronic mail address or the number for receiving electronic transmission of notices.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By PetunkaM on 09/14/2011 12:58 PM

Tim,

I just looked the section 1(a) you posted and I do read it a little differently. The association must maintain e-mail of those members who have consented (in writing) to receive notice by e-mail. BUT only the MAILING addresses must be made available to owners upon request.


That's the way I read it also. This is why I looked at the other laws to see if they could provide insight.

Unfortunately, Indiana law is very vague on a members right to records in general. Their HOA laws mention access to membership lists only but fails to mention access to any other records. Their COA laws mention access to financial records but fails to mention access to membership lists or other records. Their Corporate laws specify what records the Association must keep but fails to mention if a member of the Corporation has free access to those records. Personally, I think they are some of the worst laws I've read concerning Homeowner/Condo Associations.

Because of Indiana law being unclear on a members right to inspect Association records and without knowing if the OP Governing documents allow members access to the records of the Association it's difficult to offer better advice.

PetunkaM (Florida)
Posts: 1,009
Posted:
Tim,

I may be wrong, but this may not be the entire act, just a revision which applies to HOAs formed after 2009.

In any event, the bottom line is that Joyce does not have to release e-mail addresses and this was her question/concern.

TimB4 (Tennessee)
Posts: 21,059
Posted:
P,

I'm fairly positive that this is the whole act.

Based on what was available in the law, I agree that it appears that the Association has the choice on releasing the information or not. However, until Joyce reviews her Associations governing documents to see if they give a member the right to the information I don't think a definitive yes or no can be given.

Bottom line, it will depend on what the governing documents say.
PetunkaM (Florida)
Posts: 1,009
Posted:
T,

I respectfully disagree. The act does not state this provision can be trumped by the By-laws. Nor does the Florida act. In this instate state statute prevails

PetunkaM (Florida)
Posts: 1,009
Posted:
T,

and as I said in the original reply to Joyce: 'the question is, how did you obtain all e-mail addresses and how do you use them? I do not need to know but ask in the event you are challenged? '

If the Association does not have a written consent to use e-mail for notice they should not use it anyway. If we all manage to stay on the subject matter we can figure out what has to be done, maybe.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Indiana State laws didn't prohibit the release of that information and didn't prohibit members from inspecting and/or copying all the records. Therefore, if the governing documents specified that a member does have the right to inspect and/or copy all the records of the Association there would be no conflict. It isn't a question of one document having control over the other.

Even if you were to look at privacy laws, since Indiana law did specify that the e-mail list is part of Association records, I don't believe privacy would come into play. In my opinion, this is because the Association would be responding to a request vs. openly publishing them. As you pointed out, the question would be if the Association is required to release that information. Since Indiana laws doesn't require or prohibit the information from being released, the next logical step would be to review the governing documents to see if the member has a right to the information or if releasing the information is left up to the desecration of the Board. Since we don't have access to those documents, I don't believe that we have all the facts to provide a definitive yea or no.

Granted, State laws vary. I am specifically basing my opinion on my interpretation of Indiana laws and the fact that we do not know what the governing documents specify.

Petunka, I suppose that we will just have to agree to disagree.

In rereading the original post, Joyce did not specify if she is a member of the Board or not (so this decision might not be hers to make). She is simply asking the question if we agree or disagree if the info should be released. I stand by my initial posting:

"The Association must do what it is legally obligated to do. This is irregardless of a board members personal opinion. If the governing documents or State law requires the information to be released, then the Association must comply. "

I will add to this that if I was on the Board and had the option of releasing the list or not, I would vote against releasing it. It appears that Indiana law provides the option. However, to reiterate, depending on the governing documents, the board may not have this option available to them.

PetunkaM (Florida)
Posts: 1,009
Posted:
Since Indiana laws doesn't require or prohibit the information from being released’ (Tim)

Tim,

I cannot follow you. Please do understand what the intent of THIS law is and do not think of anything else for a moment.

The law says: I CAN give my consent to the Board to use my private e-mail for notices. It does not mean that the Board can vote to give it to anyone else or, to include it in the Association records. Not at all.

Could a written consent say: May the Board release your e-mail to owners? __Yes __ No.. NOW that is another story and NOT subject to this law or the By-laws. (And, if you want to administer such a nightmare be my guest. )

PS1: If Joyce is on the BOD or not is not relevant… you are throwing too many things into a kitchen sink.

TimB4 (Tennessee)
Posts: 21,059
Posted:
P -

I believe that the intent of the law is to allow the board to deliver notices, etc. electronically if the member agrees to it.

The language of the law specifies that the Association shall maintain the list if e-mail address are given. Therefore, I believe that logically this would become a record of the Association. Based on this logic, the question becomes: does a member of this Association have a right to review all of the records of the Association or just some of them.

Earlier threads have already discussed if a member has the right to all Association records or not and discussed it into the ground. I have no desire to start that discussion up again.

I agree to disagree.

PS. I agree that Joyce being on the board or not isn't necessarily relevant to the discussion. It was just an observation that she may or may not be part of the decision process.

PetunkaM (Florida)
Posts: 1,009
Posted:
Here are just a few exclusions listed in Florida law. Indiana law implies the same, since the e-mail provision is identical (see #5). None of these records are open to inspection:

2. Information obtained by an association in connection with the approval of the lease, sale, or other transfer of a parcel.

3. Personnel records of the association’s employees, including, but not limited to, disciplinary, payroll, health, and insurance records.

4. Medical records of parcel owners or community residents.

5. Social security numbers, driver’s license numbers, credit card numbers, ELECTRONIC E-MAIL ADDRESSES, telephone numbers, emergency contact information, any addresses for a parcel owner other than as provided for association notice requirements, and other personal identifying information of any person, excluding the person’s name, parcel designation, mailing address, and property address

FredS7 (Arizona)
Posts: 927
Posted:
> Indiana law implies the same, since the e-mail provision is identical (see #5).

Umm, I am not a lawyer, but I don't think you get anywhere in a court by saying that something is implied.

I read the Indiana law (not as a lawyer, but just as a guy who tries to read what's there) as not saying anything at all about distribution of email addresses.

My personal view is that the Florida rule will, in time, become unworkable.

"Things will change"

PetunkaM (Florida)
Posts: 1,009
Posted:
Yes, Fred, things do change and we happily publish our Association directory including phone numbers and e-mail addresses. The phone numbers and e-mail addresses are of course provided with owners’ consent. The fact is that the law is protecting certain records from 'the right to inspect'. I am able not to explain it any better and in fact am not even sure what the argument is any longer.
PetunkaM (Florida)
Posts: 1,009
Posted:
I read the Indiana law (not as a lawyer, but just as a guy who tries to read what's there) as not saying anything at all about distribution of email addresses. (Fred)

Yes, this is what I read. And, this is what I keep saying.

TimB4 (Tennessee)
Posts: 21,059
Posted:
P,

I don't recall Indiana law having any exclusions. To post that one State law implies exclusions because it's similar language to a law in another State that does specify exclusions I believe is poor advice.

Lets be honest. The problem is that the Indiana laws are poorly written.

Based on Indiana law (scroll up to find links within this thread) one could argue that members of COAs are allowed access to financials based IC 32-25-8-8 but because IC 32-25.5 is silent, members of HOAs are not allowed this same access. Similarly, since IC 32-25.5-3-1 specifies members of HOAs are allowed membership lists and IC32-25 is silent, members of COAs are not allowed membership lists.

Mind you, I don't agree with those arguments. I'm just trying to demonstrate how the law could be interpreted many ways. If someone believes that the intent of the law is opposite of what is written, or if there are multiple interpretations, they should seek a legal opinion. If they do not agree with the legal opinion then the appropriate course of action would be to request a ruling of interpretation from the courts.

Tim

For others that may be interested, a previous thread on this forum provided some links on how to read a Statute.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By PetunkaM on 09/14/2011 6:20 PM

in fact am not even sure what the argument is any longer.

As I understand it:

You are of the opinion that the e-mail addresses did not have to be released based on Indiana law.

I am of the opinion that Indiana law didn't exclude the records from being released therefore the deciding factor would be contained within the governing documents. If the documents grant access to all Association records then the e-mail list needs to be released. If the governing documents are silent or allows the list to be excluded, then releasing the info is at the discretion of the Board.

RichardP13 (California)
Posts: 1,767
Posted:
Below is reference to California Corporation Codes which most HOA's are corporations and are governed in California by both Civil Code and Corporation Code. The case below involves a Hotel Resort, but its is a corporation, and as is stated, the Court of Appeals expanded the definition of address.

As a property manager, I am in the process of developing language for HOA's to opt-in to accepting emails as the new form of communication, whether it be billing statements, annual disclosures, agendas, newsletters; areas that potentially can reduce an Association's cost of doing business.

Membership Emails
The Court of Appeals expanded the definition of "address" to include email addresses for purposes of inspection and copying rights. Worldmark v. Wyndham Resort. Although the ruling involved Corp. Code §8330(a), HOAs are governed by a similar provision in Civil Code §1365.2(a)(1)(I)(1) which allows members to inspect and copy "Membership lists, including name, property address, and mailing address."

PetunkaM (Florida)
Posts: 1,009
Posted:
If the governing documents are silent or allows the list to be excluded, then releasing the info is at the discretion of the Board. [Tim]

T,
This is where I disagree 1000%. I sign consent that Board can use my e-mail for notice; I sign consent the Board can use my private cell for emergencies only. When I revoke consent the Board can no longer use it. Nowhere, did I give the Board any permission to distribute my e-mail or cell number to anyone else. I cannot understand how you concluded that Board has the authority to distribute this info to others? IN fact Indiana law prohibits it.

Please read the last a paragraph and tell if you still disagree:

‘ Except as provided in subsection (c), a homeowners association may not sell, exchange, or otherwise TRANSFER information maintained by the homeowners association under this section to ANY PERSON.’

Note: Subsection (c) is about mailing addresses. I think the provision is quite clear.
SheliaH (Indiana)
Posts: 6,964
Posted:
As far as your original question goes, I agree that it’s one thing if homeowner #1 willingly gives his/her email address to homeowner #2 for whatever reason, but for the Association to disclose it is another matter.

Since the 2009 law applies to HOAs formed after 7/1/09, your Board may have to put together a policy on this. I gather your HOA is older and the 2009 law would apply only if such a HOA choose to fall under those guidelines. That would require amending your governing documents and we all know how easy that is, don’t we?????

In the meantime, I’d ask this guy why he wants the information – if he refuses to explain why, I see no reason to disclose the information. You might also want to poll the homeowners and see what they think about disclosing the information, presenting the pros and cons – if the vast majority says no, put together a policy

(TimB4, you’re right – there are parts of this law that are badly written and I think within the next few years HOAs in this state will find that out and it won’t end well)

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
PetunkaM (Florida)
Posts: 1,009
Posted:
Shelia,

Yes, Florida 2010 statute was almost identical to Indiana. It allowed HOA to use e-mail addresses for notices but did not permit to distribute those to owners under any circumstances. However, this law was amended and the 2011 law now permits HOAs to publish a directory with e-mail addresses providing the members agree. Finally, the legislature realized that it is up to the owner to release his/hers personal information and e-mail is considered just that.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By PetunkaM on 09/15/2011 5:28 AM

Please read the last a paragraph and tell if you still disagree:

‘ Except as provided in subsection (c), a homeowners association may not sell, exchange, or otherwise TRANSFER information maintained by the homeowners association under this section to ANY PERSON.’

Nope. That section is very clear. The e-mail addresses are not to be available to the membership.

NoO (Alaska)
Posts: 21
Posted:
There is always an argument about Federal law superseding State laws. However, that being said, Federal law states that it is illegal to "spam" your E-Mail. Spam is defined as un-solicited mailings. So, if a person gets an E-Mail from this person with out his / her permission, that would violate Federal communication laws.

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