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PeterB5 (Colorado)
Posts: 9
Posted:
I did search this, but can't find anyone from Colorado asking this, and I'm not sure were to actually get this info, so that is why I'm asking this question here.
First, my wife is a double MBA (finance and accounting) and is an accounting supervisor. I'm 2 semesters away from getting my masters degree in accounting. That is our background.
Ok, we just got a letter today from our HOA saying that because of a hail storm we had a few months ago, they want to repair the shingles on the roof. We live in a townhouse complex.
This is all well and good, except that they are requesting and that each homeowner pays $100 to help them cover the cost of their insurance deductible.
Naturally, this raised my wife's and my eyebrows. Shouldn't the HOA be responsible enough to carry enough capital to cover their insurance deductible?
Their response is: "Per the Amended and Restated Declaration, Section 6.4, the Board may levy a Special Assessment, without the vote of the owners, to cover certain costs of restoration or replacement as set forth in the Insurance section of this Declaration."
This right there says that they are being very cavalier with their spending and are mismanaging their (our) dues. Our dues are $215/month with 36 units in the complex. Upkeep has been non-existent, so our money has to be going somewhere.
So, do I have the right to go over their books? I want to find out why they don't keep enough cash on hand to cover their own insurance deductibles. I have a real problem when it comes to being under an HOA if the HOA can't even manage it's own money responsibly.
What sort of financial/accounting records would my wife and I be allowed to review? Again, it isn't like we are just upset homeowners trying to be difficult, we have a valid reason, and the master degrees (mine almost done) to back up our concern and requests for records.

Thanks for your time

Pete
TimB4 (Tennessee)
Posts: 21,059
Posted:
Peter,

You didn't specify if you were a condominium development or not. However, since your Association is responsible for the roofs, I'm under the expectation that the development is a condominium and that CONDOMINIUM OWNERSHIP ACT applies.

CO 38-33-107 addresses this issue which specifies:

"The manager or board of managers, as the case may be, shall keep detailed, accurate records of the receipts and expenditures affecting the general and limited common elements. Such records authorizing the payments shall be available for examination by the unit owners at convenient weekday business hours."

Therefore, you should be able to review all expenses for the Association. You should also be able to review your personal assessment account but not those of your neighbors. However, you should be able to see the total income received.

I'm not positive if the Colorado Common Interest Ownership Act would apply or not. If it does, Section 38-33.3-317, Association records gives more detailed information.

Hope this helps,

Tim

MelissaP1 (Alabama)
Posts: 13,836
Posted:
You may be overthinking this a bit. There is a difference between book-learning and reality. Once you get into the HOA world you learn this quickly. It would seem that dues would cover such and expense on the surface and in theory. The reality is a different story...

I don't think the $100 special assessment is out of line at all. It's probably to cover the insurance deductible costs. Those can be extremely high. HOA insurance isn't cheap and often a HIGH deductible is needed to keep the costs manageable. I would dare say 60%+ do NOT keep enough money in savings/reserves to cover their insurance deductibles. With the power to levy a special assessment, they may not see a reason to keep that amount on hand at all times.

A HOA is ONLY funded by it's owners by it's owners. Whatever the HOA takes in is what they should spend out. This doesn't always work this way. No matter how well a HOA manages their money. It's not a mis-management issue as much as ups and downs of owners paying their dues. A HOA typically doesn't have a 100% co-operation on paying dues on time. There are various reasons including foreclosures, angry owners, and economic reasons...

My HOA had $5K a month in bills it had to meet each month. We had 2K in savings. The dues were $50 a month. Late fees $20. We had 107 homes. The average that paid consistently on time was 90 - 95 homes. (90X50 =4,500). That is money we could depend on. Atleast 5 homes paid late (5X70 =350). That means we had 4,850 income a month. The other 5 - 7 home were continous NON-Payers. A few of them with liens on them. We basically did get enough in each month to just pay our bills. Any extra we put toward next month's amount and any emergency repairs. Our insurance deductible was several thousand dollars. Our HOA wasn't being mis-managed at all. However, we wouldn't have had enough money to pay the deductible if the time came. Getting a majority vote to increase the dues was nearly impossible. We were allowed to increase the dues by 2-3% each year if the board chose but nothing higher unless the majority of owner's agree.

You have the right to see the books. The collections may be a different story. You may or may not be allowed to see OTHER's people's accounts. YOu can see your own. However, you should be able to know how much is collected a month in general terms. Expense reports should always be available. We used them to discuss at our meetings. Which is where you should also attend to get an understanding...

Former HOA President
BradP (Kansas)
Posts: 2,640
Posted:
Based on the information you gave I would say your board is at best inept. If they do not have enough money in their reserves to cover their deductible then some serious changes need to be made. I would be curious to see the history of the Amended and Restated Declaration, how did that come to pass? Our HOA has to have owner approval for a special assessment. I think the money skills of your board leave a lot to be desired.
SusanW1 (Michigan)
Posts: 5,202
Posted:
A Balance Sheet would have given you info on whether there was an Emergency Fund that had $$ in it.

Our HOA is supposed to keep enough $$$ in this fund to cover the deductible(s) for any emergency.

PetunkaM (Florida)
Posts: 1,009
Posted:
Ok, we just got a letter today from our HOA saying that because of a hail storm we had a few months ago, they want to repair the shingles on the roof. We live in a townhouse complex. ..Shouldn't the HOA be responsible enough to carry enough capital to cover their insurance deductible? .. I want to find out why they don't keep enough cash on hand to cover their own insurance deductibles. I have a real problem when it comes to being under an HOA if the HOA can't even manage it's own money responsibly. .. What sort of financial/accounting records would my wife and I be allowed to review? Again, it isn't like we are just upset homeowners trying to be difficult, we have a valid reason, and the master degrees (mine almost done) to back up our concern and requests for records. [Peter]

Peter,

Who is ‘they’ and ’their own insurance’? Is not that your insurance also? Why are you so detached from the HOA? How do you know the HOA does not manage money responsibly? You do not seem to be even certain what your budget covers, what the Associations responsibilities are and what the owners’ rights are.

Typically, HOAs reserve funds cover repair and replacement and may not include natural disasters. Or, is it mandatory for your HOA to include ‘insurance deductible fund’? Natural disasters such as hail storms, hurricanes are usually covered by special assessments even if there is money in reserves (different color of money). And, if the insurance proceeds are not sufficient to cover the estimated cost of repair the association is obligated to levy a special assessment for that purpose. I expect Irene will force many HOA to levy special assessments.

IF you are not a condominium and own your townhouse fee-simple, please know that such insurance policies can be very expensive, complicated and difficult to obtain. Sometimes these policies are even written incorrectly.

Perhaps, you may want to review all your insurance policies, determine if they comply with your covenants, compute how much money such insurance deductible fund would require and then propose it at the annual meeting. This is usually how any ‘special’ reserve fund is established if approved by the membership. You master degrees would qualify you to do that, am sure.

PS: In fact, there may even be an article in your covenants that ALL insurance policies are to be approved by the owners to determine what is in the best interest of the association. Such approval would give you a choice between lower deductibles and higher premiums or vice versa. Something to think about, perhaps.

PeterB5 (Colorado)
Posts: 9
Posted:
My wife and I bought this townhome in January, and have been remodeling ever since (total gut job as it was in horrible condition).
I haven't been able to attend any board meetings because certain classes that I need to take are only offered at night, and the night that I have class is the night that they have meetings.
I go to school year round, so it isn't like during the summer months I can attend. I still take my classes in the summer to bust out this degree as quickly as possible.
I called to see when the meetings were and was given a very wishy-washy answer. I know what you're gonna say. You're gonna say "how can you get a wishy washy answer for a date?" Easy!
HOA office contact: "3rd thursday of each month."
Me: "oh, so three days from now?"
HOA Office Contact: "No, it's already happened."
Me: "but the 3rd thursday isn't for a few more days."
HOA Office Contact: "Well, it can change sometimes."

So as you can see, this HOA is mismanaged and/or completely unprofessional. Unfortunately, there isn't much I can do if other owners don't vote them out. They've been the HOA for more than a year, so they are apparently being re-voted in.
When my wife's school is finished in October (she is an overachiever and loves getting more degrees), she will start attending these meetings. I was really just curious to see what we would be entitled to look at when it comes to their financials.
Any good business plan would have a mandatory fund that can cover deductibles. Like BradP said, they should have the money. Whether or not they choose to invest that money in a short term investment (those that can be easily turned to cash)
so they can make money on that fund is up to them, but they NEED to be abel to cover their liabilities.
Would I be able to look at their Income Statement, Balance Sheet, Cash Flow, Journal/Ledgers, Insurance policies, etc? The numbers won't lie, and because I don't have any ties to them, I will sniff out any attempts to "cook the books" by them trying to pull any Enron/World-Com shenanigans.

Also, to answer any other questions... "They" and "their" would be the HOA. "Me, our, my" would be Me/my family.

Thanks guys
PeterB5 (Colorado)
Posts: 9
Posted:
Oh, and yes, this is a Condominium Act
RogerB (Colorado)
Posts: 5,067
Posted:
Peter, you can request reviewing all records of your HOA except those related to legal and personnel matters.
You might want to read the link given to CCIOA by another poster. More important than reviewing the financials is to review the association's Policies and Procedures on their Reserve Fund. A competent Board will always have a Reserve Fund with a contingency item to cover an unexpected expense such as an insurance deductable.

IMO well planned budgeting would eliminate most special assessments.
First, I would review their budgets starting with a long range (20 or more years) Reserve Plan. The long range Reserve Plan incluedes line item replacement of capital expenditures which will need to be addressed in the future (may include contingency fund); the life span of each of these items; average annual inflation rate; and funds transferred from the annual assessment income into the Reserve Fund. Based on the long range Reserve Plan the annual budgets for income and expenses should be developed each year. This includes an operating budget of income and expenses and a reserve budget of income and expenses. The annual income in the reserve plan which needs to be transferred should be determined in the long range Reserve Plan.
PetunkaM (Florida)
Posts: 1,009
Posted:
Peter,

Look, I do not want to argue, I am just trying to say that many small associations do not have insurance deductible fund for a number of reasons. Owners may vote against it or, if the money is tight the board tries to keep annual assessments as low as possible. Some also argue that high annual assessments turn-off potential buyers.

You seem to be upset about $100, but I can assure that after a disaster special assessment can be in thousands of $. Talking about money, some large condominiums in Florida were assessed $40K after the hurricanes. As to the short term investment, I do not know what you mean.

‘I will sniff out any attempts to "cook the books" by them trying to pull any Enron/World-Com shenanigans. ‘

You ain’t exactly Enron. Your annual income is now only $93K/year and only IF everyone pays, that is. You should now how much is eaten by the operating expenses and how much goes to reservers. You can always propose to increase monthly fees from $215/month to $300 or $400 to beef up your reserves. Would that satisfy your concern?

When it comes to Fiscal management, insurance policies and the procedures to inspect the association official records you first must read your docs and possibly even applicable Colorado statute. Some docs are association specific. Here, the knowledge counts. If any articles are not clear, do ask.

Aren't notices for the BOD meetings posted in advance?
CharlesB17
Posts: 112
Posted:
There are some high and mighty people on this forum / dis- cuss ion (intentionally spelled like this) board that will attack you, criticize you, and cook you for not being involved.They will dissect your every word and demand you explain to them what you mean by they or our. When they know damned well what you are saying. They play symantecs. They will spend more time and effort telling you how wrong you are instead of just answering the question.Those same people will dissect and scrutinize every word, including your typing and spelling skills, rather than trying to help you solve the issue. They are "Professionals" at running HOAs, POAs and COAs. If you don't believe me ask them or read their post.Some do not understand that some people do the best they can with what they have and try to improve their positions. Such as you and your wife furthering your education. Congrats on doing so!

To answer your question, you are entitled to make the request and view the books. But, that doesn't mean you will find the answers you are wanting.
Suggestion, since you are made aware of the problem, suggest that you and your wife do an independent audit of the books, since you and her have the credentials. And offer your services to your association. This will seem you two are contributing to helping your community, while getting a handle on your situation. After the audit, you could make suggestions, as at this point you would be well educated on the financial position of your COA.
That is my suggestion to you and your wife.
As I read your post, I do not think it is $100 you are yelling about as much as it is your concern about not having the funds in reserve to cover the deductible.

This post was ran through a spell check and gramar check before copying and pasting to the Dis-cussion board. If there is a mispelled word or something that is not gramatically correct, tell MicroSoft about it, because I don't care!

Hope this helped.
KellyM3 (North Carolina)
Posts: 2,239
Posted:
Pete,

I'll side you with you on this debate regarding feelings your HOA board isn't spending its (your) dues payments very effectively. There's a difference in ineffective budgeting/spending and illegal activity. Being inept isn't illegal, yet.

Regarding insurance premiums and deductibles - YES, the HOA should have enough cash reserves to pay a deductible.

But HOA boards operate on the 80/20 principle, from my experience. Because board members show up at a monthly meeting doesn't mean they're engaged or even prepared to competently represent the business-side of your community. Your skills would be a tremendous asset because I bet the comfortable lethargy of cutting monthly checks and gliding along has created situations where, if you re-bid your insurance coverage and other services, you'd easily save enough annual cash to pay a deductible.

Another challenge I faced when becoming my board's president was the fact that previous boards would not keep their dues rate in line with inflationary costs of running the property. Your community, in spite of what seems to a fair monthly rate, may have property demands that exceed the structural ability to raise funds. You're paying the bills but the board doesn't think building a cash reserve fund is the same as paying a bill. It is.

Check it out. I bet you could really help. If you've got to time to step in here and there, I think you can do it and should. Your neighbors would love you for it....your non-board member neighbors that is.
PeterB5 (Colorado)
Posts: 9
Posted:
Some of you guys have hit the nail on the head. It isn't the $100 that I care about. We can easily write a check for $100 and not have it impact our life/spending in the slightest. It's the perception that our HOA isn't allocating it's resources/cash in a responsible manner.
Dues were raised in January (when we bought the townhouse) to follow inflation etc... so I know they raised them from last year. I also beyond accounting have a minor in auditing, and I will be taking my CPA next year, so I'm confident I could help if they would take it.
I just have the problem with the HOA not doing anything outwardly that looks like any sort of maintenance, all the while still taking our dues. And then when they need to pay their insurance deductible, they have the audacity to tell us that we are required to pay up.
Like I said earlier, it wouldn't matter if it was 1 penny or 100 dollars, it's the perception that the HOA is mismanaged or mis-allocating it's funds. When they are so strict that I can not even change a tire in my parking spot, I expect them to have their stuff together enough
to cover an insurance deductible.
I don't want to sound like I'm whining (even though I kinda am). It's just frustrating, cause if I went to the board or the property manager and said "I can't pay my HOA dues this month, can you guys all pitch in $10 to help me cover it", they would scoff at the idea and put a
lein on my place as soon as the law allowed. I feel like this is the exact same situation, just in reverse. My wife's dad owns his own construction company which builds residential houses. My uncle owns his own construction company which does the masonry/pools/tile etc...
on residential houses, so it isn't as if we don't know the costs of up-keeping the exterior of the townhomes/lot.
I will call and politely request all this information from them next week when I get a chance to catch my breath with homework and actually go over their books. My wife and I want to eventually buy up all the townhouses in our complex as they go on sale and then kick the
HOA out and incorporate us to be the new HOA. We own multiple houses, and my wife was the head of the board of another HOA before we moved to Denver, so we know the game.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Peter,

You should consider that their might not be enough money because enough people are not getting involved with the running of the Association which requires funds to be spent on a management company vs. being self managed. There may be limits on how much the board can raise assessments without a membership vote - preventing enough funds to be available in a contingency fund to pay the deductible. When was the last reserve study done? Are the Reserves fully funded?

Tim
PeterB5 (Colorado)
Posts: 9
Posted:
Great point, and I have no idea. I'll try to get my wife to attend the next meeting (should be 3 or so weeks).
KellyM3 (North Carolina)
Posts: 2,239
Posted:
Peter,

If your HOA board is active enough to file liens and enforce covenants via verbal or written "threat," then I'm of the assumption that the board members don't possess the adequate skill set to tackle the issues you raise. I doubt they could competently answer your questions. To me, the board is controlling what it can control and flexing the phony political power all HOAs possess through enforcement while missing the boat that their dues payers want quality property maintenance in addition to fiscal prudence and transparency.

They need your help whether they want it or not. Otherwise, they need to take their hands out of your pocket.
PetunkaM (Florida)
Posts: 1,009
Posted:
Quote:
Posted By KellyM3 on 08/28/2011 3:59 PM
Peter,

If your HOA board is active enough to file liens and enforce covenants via verbal or written "threat," then I'm of the assumption that the board members don't possess the adequate skill set to tackle the issues you raise. I doubt they could competently answer your questions. To me, the board is controlling what it can control and flexing the phony political power all HOAs possess through enforcement while missing the boat that their dues payers want quality property maintenance in addition to fiscal prudence and transparency.

They need your help whether they want it or not. Otherwise, they need to take their hands out of your pocket.

Here goes other unsubstantiated accusation. The last time I checked people are innocent until proven guilty. No wonder people are reluctant to serve on the board in HOAs.
KellyM3 (North Carolina)
Posts: 2,239
Posted:
Petunka,

I'm confused by your interpretation of my point. I serve on a board where many of its past and present members would not keep dues raised to match inflation, increased landscaping expenses and launched projects that aren't core amenities. This board saved thousands of dollars by ignoring maintenance and even avoiding a discussion of operating expenses for proposed projects. That's a form of incompetence whether innocent or malicious. It led the HOA to 8 calendar years of loan payments following a pool failure that, itself, was followed by our clubhouse nearly losing insurance coverage because of non-maintenance.

That is how dues payers can pay on time, an HOA budget seem fine yet have no money. Over-extending the organization's expenses is easy and common to do, especially when a majority of the board cannot grasp the concept that a Reserve Fund isn't a holding tank for HOA "profits," it's an early payment on maintenance and repair bills that ARE coming in future months and years.

Peter is SPOT ON about wanting to know how his dues are expended and saved - especially when his HOA board cannot muster enough reserves to pay the insurance deductible (which tells me the insurance coverage may be less-than-stellar or has been abused with frivolous claims, spiking the deductible charged for the HOA's claims).

But, Peter should lend his talents because I believe most of the HOA dues payers would appreciate it. For purposes of this discussion, I'll get Peter the benefit of the doubt on his explanation - minus references to "cooking the books" and other quasi-legal stuff. That's likely too deep for the situation.

An insurance deductible should be covered with reserve fund savings or operating cash - no assessments. Actually, assessments reflect that an HOA is under-funded in its reserves UNLESS the member is seeking an expansion of HOA amenities and votes to increase dues to pay for the expansion.

Anyway, I'm gone. I'm a board president but wouldn't defend 85% of HOA board members. Too many fit the stereotype.
PetunkaM (Florida)
Posts: 1,009
Posted:
Kelly,
I know but you also have realize that Peter really does not know anything. He is just blowing smoke. And, that turned me off, right from the beginning.
PetunkaM (Florida)
Posts: 1,009
Posted:
Also, every reasonable person, would find the fact first before accusing the board of wrong doing This is all what I as saying. Also note his last commend. It says it all.
‘My wife and I want to eventually buy up all the townhouses in our complex as they go on sale and then kick the HOA out and incorporate us to be the new HOA. We own multiple houses, and my wife was the head of the board of another HOA before we moved to Denver, so we know the game.’
PetunkaM (Florida)
Posts: 1,009
Posted:
Also, every reasonable person, would find the fact first before accusing the board of wrong doing This is all what I as saying. Also note his last commend. It says it all.
‘My wife and I want to eventually buy up all the townhouses in our complex as they go on sale and then kick the HOA out and incorporate us to be the new HOA. We own multiple houses, and my wife was the head of the board of another HOA before we moved to Denver, so we know the game.’
CharlesB17
Posts: 112
Posted:
Like I said earlier, some people are professionals and know everything there is to know about every topic. And they Dissect every word and every syllable to find fault with someone. Instead of just answering the question. I have a cousin that reminds me of some people, he will argue with a flag pole!
PetunkaM (Florida)
Posts: 1,009
Posted:
Charles,

And if you ever have an original thought it will die of natural loneliness.
CharlesB17
Posts: 112
Posted:
And now why would you call me out on this? Is that the best you have? I have said nothing about you. Do you feel like I am pointing you out? Are you feeling a little like that post might discribe you? Only wear a shoe if it fits. Now, I guess it is my turn for you to say something about me as you have very post. You made accussations that were not true and it was to the point they posted about it to stop it. Once again, you single me out and I have not mentioned your name.
What is your beef?
TimB4 (Tennessee)
Posts: 21,059
Posted:
P,

I wouldn't say that Peter doesn't know anything. He may not be up to speed on all the in's and out's of how an Association or Condominium works but I would suspect that most members of Associations and some Board members are not up to speed on that either.

Based on actions by his Board, Peter perceived that his HOA wasn't allocating resources properly. He then, in what I think is an intelligent action, started to do research on the topic. Typically when someone starts researching HOA's on the internet a majority of the sites are horror stories. Those type of stories might strengthen any perception of Association wrong doing an individual might have started with.

Fortunately, Peter came across this forum. He then asked some basic but intelligent questions; What rights do I have to view documents? what documents am I not allowed to see? Should Associations have this or that? etc. Hopefully the responses were positive and helpful in answering the questions and helping Peter understand the process.

I personally believe that it's better to try and assist someone who is seeking information rather than to criticize the way a question is presented or be irked by something within the posting. By doing this I hope I can learn to express my thoughts better than I am currently doing and perhaps the individual I'm responding to will learn things in the process as well.

Irregardless of any personal opinions that might be formed based on the presentation of an individuals post or specific comments used, that doesn't indicate that the individual's concerns are not valid. I believe that those of us who serve on our Boards or Committees serve our Associations best when we remember that and address the issues/concerns vs. the way those issues were presented.

Tim
CharlesB17
Posts: 112
Posted:
Well said Tim,
Some people just don't get it. The only reason I post is to hep someone. But, it seems if I make a statement, someone will start som cr*p with me, When I don't even say anything to that individual.
And they seem to want to argue and tell someone else how wrong they are in their opinion. I guess they need a life where they can control something. Maybe they don't have a life and have to be important to post on every single topic as the authority.
Where do people get off like that?

I think the original poster of this thread asked some valid questions, as you do. And I agree with your post.
PetunkaM (Florida)
Posts: 1,009
Posted:
The numbers won't lie, and because I don't have any ties to them, I will sniff out any attempts to "cook the books" by them trying to pull any Enron/World-Com shenanigans. [Peter]
Tim
I truly honestly resent comments like this. Particularly if there is no prove of any wrong doing. Sorry about that. My opinion.Yryin to pull out Enron? In fact that statement sound sa little childish to me.

TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By PetunkaM on 08/28/2011 7:01 PM
The numbers won't lie, and because I don't have any ties to them, I will sniff out any attempts to "cook the books" by them trying to pull any Enron/World-Com shenanigans. [Peter]
Tim
I truly honestly resent comments like this. Particularly if there is no prove of any wrong doing. Sorry about that. My opinion.Yryin to pull out Enron? In fact that statement sound sa little childish to me.

I took something different from it. I got the perception from Peter's posting that he is very concerned that his board is not being good trustees of his money. If he read any of the HOA horror stories or info on any of the anti-HOA sites those concerns were probably strengthened.

If I was on his Board of Directors, I might resent that comment as well. However, I'm not on his Board, so I don't see it as a personal attack. I see it as a venting of frustration on what he perceives as a possible wrong doing by his board. Based on my own experiences with less than amazing actions from previous Boards within my own Association, I can see how how he might become frustrated as I certainly became frustrated with my BOD and vented it in many different ways. Fortunately, some of them were vented in a constructive way.

Hopefully, Peter won't vent his frustration to his Board as it could easily have them think it's a personal attack against them. If this happens, his Board members or Management company might not be able to separate the concern from the presentation.

Tim
CharlesB17
Posts: 112
Posted:
“I truly and honestly resent comments like this. Particularly if there is no proof of any wrong doing.” by PetunkaM(Florida) – Grammatically corrected
How hypocritical is this statement?

Observation of the human race; At some point some people should keep their mouth shut instead posting and confirming what an idiot they truly are.
CharlesB17
Posts: 112
Posted:
Suggestion, since you are made aware of the problem, I would suggest that you and your wife offer to do an independent audit of the books, since you and her have the credentials. And offer your services to your association. This will seem that you two are contributing to helping your community, while getting a handle on your situation. After the audit, you could make suggestions, as at this point you would be well educated on the financial position of your COA.
That is my suggestion to you and your wife. by Charles

Tim,
that is why I was suggesting he approach the board with the presentation that he and his wife would be an asset to the board with their education and background. Then he could look over the books and offer suggestions instead of making an attack on the BODs.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By CharlesB17 on 08/28/2011 7:38 PM

Tim,
that is why I was suggesting he approach the board with the presentation that he and his wife would be an asset to the board with their education and background. Then he could look over the books and offer suggestions instead of making an attack on the BODs.

I agree with that suggestion.

PetunkaM (Florida)
Posts: 1,009
Posted:
I did ask Peter if increasing monthly dues to fund the reserves would satisfy his concerns. No answer. The money has to come from somewhere. I refuse to accept the fact the bod is stealing money from a 37 unit condo as Peter implied. Not until there is proof.
PetunkaM (Florida)
Posts: 1,009
Posted:
Tim, last week I had a lunch with a friend who manages one fairly large community. She said she was scared to increase dues while on the board. People get really angry, she said. I can assure you that was not the case five years ago. I truly cannot figure out what is going on. Many associations suffer.
PeterB5 (Colorado)
Posts: 9
Posted:
Tim and Charles, you are right, I have read horror stories, and I'm not coming to anyone "guns a blazin'". I am simply concerned that the hoa isn't allocating money properly, and would like to see for myself where the fees are going and how they are being spent. There isn't a single accounting/finance person besides me and my wife in our community, so I haven't even bothered asking anyone, because that would be akin to a doctor coming to me for medical advice. When I'm frustrated, I'd much rather blow off steam here rather than to any member of the board or this community. I want to be kept in the good graces of everyone I have to be around.
As for Petunka, I already said fees were risen this year. What more do you want? Would I pay more if I saw actual upkeep such as a new dumpster gate that isn't broken, or grass not half dead, or parking spaces re striped, or the cement blocks that mark the spaces fixed so my wife doesn't tear $150 slacks on the exposed rebar? Sure, I'd allow a raise in dues. However, why are these things like this to begin with? There are no amenities to upkeep, so I have major concerns when $93,000 can't even put a $5 latch on the dumpster, and then demand $100 for an insurance deductible. See where I'm going with this?
MelissaP1 (Alabama)
Posts: 13,836
Posted:
All I can say is your in for an eye opening experience and one that takes you out of the classroom...A HOA is a small government as well as a corporation. It operates almost simulataneously that way. The members are the stockholders and also have the right to vote/run for office. You don't have "professionals" running the place. You have "Cubscout dad" and "Work aholic single mother" running it. They do the best they can with the resources available. It's VERY complicated.

I am sure you have learned about the "40,000" government hammer concept...That really can apply to HOA's. A lightbulb isn't just a lightbulb...It's a 3 month approval process and can end up costing $50 or more. All of which time people are complaining the lightbulb is burnt out...

It's really best to pay this assessment and then learn how to get more involved. Otherwise, that $100 can turn into thousands very easily...

Former HOA President
KellyM3 (North Carolina)
Posts: 2,239
Posted:
Peter,

It's fine to question your board about these matters. You cannot see, tangibly, how your dues are being spent and you're not receiving satisfactory explanations for the setting of monthly dues rates.

Many board members are so accustomed to being accused of "stealing money, " it creates a visceral reaction to hear the charge labeled. Your fiscal concerns, I'll bet you, are not the result of anything more than an inefficient board that may not have a board member available to handle small repairs or know where to get a handyman hired. It sounds simple. It isn't to many many people, especially residents who have lived, long-term, in communities where house maintenance is handled by someone else.

Just get involved. You'll learn a lot and my discover that a little assistance will get jobs done that others stagnate in the planning & voting stages.
PeterB5 (Colorado)
Posts: 9
Posted:
Well, my wife has the "real world/non-classroom" experience with accounting and finance. She was the #1 budget analyst in the country for the government 3 years ago. Her entire state budget was off by less than $2. That's two dollars, barely enough to buy a bottle of coke, out of hundreds of billions of dollars.
She's also the supervisor now for an accounting firm. She knows her stuff, and is appalled by this as well. She said she'll get involved if she can find the time, and will really try to find the time.
What I'm saying is that we both know that HOAs are a "necessary evil" in most cases, but we also have seen well run HOAs and poorly run HOAs throughout our adult lives. We view this HOA as an extremely poor run HOA, so we want to get to the bottom of it and fix it by any means necessary.
There is no reason why the HOA shouldn't have a reserve fund to cover insurance deductibles. No reason at all. People can give me the "they don't always get dues on time" or "they're afraid to raise dues" till they are blue in the face, but I'm not buying it.
There is no swimming pool, no playground, not amenities at all that suck money out of reserve funds. From what I've seen in the 8 months that we have been here is an HOA that has hired a local guy with a snow plow on the front of his 1980 rusty ford truck to scrape 6" of snow from the parking lot exactly 2 times.
We've seen a maintenance man paint the trim board under the front doors of every unit. They in mid June, not May or anything, but June turn on the sprinkler system, of which MY ELECTRICITY pays for, so yes, I am paying for my entire bank of townhouses sprinkler system's electricity.
I also see a crew of 3 people come out every other week for 2 hours to cut grass if it needs it, and to blow leaves into a pile to throw away. There is also trash service (3 dumpsters) that get dumped twice weekly, and THAT IS IT.
It doesn't take more than a grade-school education to know that that doesn't add up to $93,000/year. Even with I'm sure the overpriced "office manager" (read overpaid receptionist) salary, it doesn't add up to $93,000. My wife just said yesterday "I wonder when the last time they were audited was?"
I said "I have no idea, but it's a good thing I have a minor in accounting auditing." She said "you need to audit their books, you love that type of thing." Basically, we want this HOA that we observe to be run extremely poorly to get up to snuff. We wouldn't mind paying higher dues as long as
we see tangible evidence of our money being put to work. Again, my wife will get involved, and I might be able to after this calendar year, but something has to be done. Someone is either getting grossly overpaid, or the contracts that the HOA has with maintenance people is ridiculous. Either way, something has to give.

Thanks again for listening to my whining/rambling/complaining. Sometimes I need to blow off steam before I confront people in order to not blow that steam off at the people I'm gonna talk to. Because of that, this place is worth its weight in gold.
I'm off to class. Funny, cause I'm in a legal class this morning, so maybe I'll ask my teacher (a lawyer) about this.

Pete
MelissaP1 (Alabama)
Posts: 13,836
Posted:
FYI: Our lawncare service cost us MONTHLY 2,100. They came out between April to October. Then come out during the winter to blow off street debris etc. I am sure your area pays alot more for lawncare. Venture to say that's it's not unusual to pay 3 - 5k a month in lawncare services on average. Maintenance people aren't cheap either. If they are employees of the association that's different amount than if they are contractors. We paid out $50 - 60 an hour for contractors in some cases. Which considering most pay about $45 an hour to a mechanic to work on their car, this isn't out of the whelm of reality.

Just suggesting you understand the real costs of what is supplied. This isn't even including materials that have to be supplied as well. Paint is atleast $20 a gallon etc...There is a difference between what is running in your head than when the bills come in. The HOA isn't an individual...it's a GROUP of individuals...So costs aren't going to correlate what you see in your single household.

Former HOA President
PetunkaM (Florida)
Posts: 1,009
Posted:
Mellissa,

I agree. It all adds up, like magic. And if the community has to carry more than one delinquent owner that really hurts. He is an example of our regular assessments:

Reserves 10%
Insurance policies 18% (used to be 30%)
Lawn maintenance, mulch, sprinkle system repairs 20%
Tree trimming and vegetation 10%
Utilities 25% (includes cable; water bill is high because we use city water for irrigation)
Bank fees, license fees, IRS tax return, 1%.
Directors’ fees 2%
Road, fences & building exterior maintenance 8%.
Administrative (postage, supplies) 1%
Legal fees 1%-2%
Operating Reserves 3 %-4%

PS: The pool area has a separate budget. Insurance $ are the biggest unknown when preparing operating budget. We carry one delinquent owner.

BradP (Kansas)
Posts: 2,640
Posted:
Quote:
Posted By PeterB5 on 08/27/2011 4:11 PM
Shouldn't the HOA be responsible enough to carry enough capital to cover their insurance deductible?
Their response is: "Per the Amended and Restated Declaration, Section 6.4, the Board may levy a Special Assessment, without the vote of the owners, to cover certain costs of restoration or replacement as set forth in the Insurance section of this Declaration."
This right there says that they are being very cavalier with their spending and are mismanaging their (our) dues. Our dues are $215/month with 36 units in the complex. Upkeep has been non-existent, so our money has to be going somewhere.
So, do I have the right to go over their books? I want to find out why they don't keep enough cash on hand to cover their own insurance deductibles. I have a real problem when it comes to being under an HOA if the HOA can't even manage it's own money responsibly.
What sort of financial/accounting records would my wife and I be allowed to review?
Pete

I think we have gotten way off base on this topic, especially with the childish finger pointing. If you look at Peter's first question above "shouldn't the HOA be responsible enough to carry enough capital to cover their insurance deductible" and in my opinion the answer is yes and in Peter's opinion the answer is yes. With that red flag raise you can see his other questions, he just wants to know his rights to review the books.

People steal all the time, they steal from under your nose and even in front of your nose and they steal when you are an HOA that doesn't pay attention. I should know, living it right now. A good board and a competent board should have a financial plan for everything...if a tornado or hurricane blows through and does this how are we going to pay for it? Our expenses keep going up yearly we need to raise dues to match that. All the other BS associated with this topic is that, Peter has a right to review his books and has a right to demand answers because in my opinion his board has not acted in good faith with regards to the financial health and well being of the association.
PetunkaM (Florida)
Posts: 1,009
Posted:
Brad,

please understand that it is not always as it seems. We had a $400K building damages but the insurance paid only $250K. Our deductible was $9K. We had to do special assessments for $150K. We were actually quite lucky; some communities were faced with much, much higher assessments.
And still, many communities do not have 'emergency reserve funds' because it is not required and members simply vote against it.

I feel for the guys hit by Irene.
BradP (Kansas)
Posts: 2,640
Posted:
I know that and also understand there are extenuating circumstances for everything. But in the essence of doing good business a prudent board must look at the worst case scenario and be prepared to act on it. I understand if members vote against it but unless the board educates them how will they know.
PeterB5 (Colorado)
Posts: 9
Posted:
I should add that I don't live in Florida, Oklahoma, Kansas, or California. As such, please don't come at me with "hurricane x or Earthquake of 2010 or F5 Tornado ripped us to shreds and caused x amount of damages." That type of thing just isn't applicable.
These townhomes were built in 1975. We bought ours which needed to be gutted cause it was in such poor condition for $76,000. The HIGH price of these places (pre-housing crisis) was $138,000. Do you now kinda get the picture here? I'm not talking about
fantastic places. We are doing this because we buy places and then rent them out. There isn't stucco on the outside, it's siding, which is old and paint is chipped all over the place. The roof isn't tiled, it is normal shingles (non-wood). The lawns in front are about
the size of a king size mattress, so it isn't like there needs to be a huge grounds crew. Is the picture starting to get clearer in some of your heads? This is why I have a HUGE problem hearing that we need to pay for the deductible. It isn't like there are palm trees
or swimming pools, or parks, or anything else that needs upkeep. Because of this, I think that the HOA is being managed extremely poorly, because I just do not see any of the money being put into action, and I surely don't see why they wouldn't have enough
cash to cover the insurance deductible from a hail storm that really wasn't bad and I see very few shingles that were damaged.
Because of the people who wanted to help me know my rights and what I can request, I am going to request all the information I can get my hands on. For those of you who seem to want to point out the exceptions, and far fetched scenarios, just do yourself
a favor and not post. It is because of those posts that this topic has gone so far off the intended and original theme.
Thanks to those who helped, I really appreciate it, and I will be updating with what I find and what happens (if we all pay this $100 and they replace 10 shingles in the entire community, there will be heads rolling, and lawsuits if applicable).

Pete
KellyM3 (North Carolina)
Posts: 2,239
Posted:
Peter,

You're falling into a familiar trap found on these discussion forums. Glean the advice previously posted and move from there. You're only feeding a fire that's ready to extinguish.

Good luck and I hope you'll consider getting involved with your HOA's business. It's your money and you care about it - that's enough reason to get involved. Too many HOA board members simply join out of boredom.
PeterB5 (Colorado)
Posts: 9
Posted:
Yeah, I can see the trap, it's just so hard not to try to make people see your way. lol
And yes, my wife will try to attend meetings starting in September (next month), and I *should* be able to start attending in January. We want to find out what is going on and why things are the way they are.
CharlesB17
Posts: 112
Posted:
Peter,
Offer your and your wifes services, get educated and make the informed recommendations to your BODs or management company. Maybe even, get elected on the BODs and help steer the BODs and or MC.

Secondly, Advice on here is free, take what you want or need and discard the rest. I think you are on the correct path to resolving your issues. Please keep us posted.

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