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Posted By MelissaP1 on 08/23/2011 11:05 AM
The unemployment angle is a consideration. Here's how we handled situations where I knew people were struggling. We had a policy that at 6 months behind in dues, we would file a lien. At a year or more (depending on the situation) we may start the threat of foreclosure or follow through with it. A foreclosure STOPS as soon as the debt is paid...
I worked a deal with the owners who were struggling to not get officially behind. They could pay 1/2 the dues for that month without late fees attached if paid on time. The next month or when they could pay, they could double the payments and catch up. It allows the accounting to balance the books better and we still had their money coming in. We wouldn't lien if they were trying and living up to their end. However, if they did stop paying, we could then lien them with proof of money owed. This also allowed the owner to keep their voting rights as a member in good standing. We pretty much said anyone without a lien on them is a member in good standing as there was always an amount of some kind showing up on the collection reports that wasn't always owed.
A HOA can indeed make payment arrangements. Just keep in mind even if a person files bankruptsy, HOA dues are not part of that and is still owed. It's much like utilities...You can't get out of them..
Not sure why anyone would use a collection agent after they filed a lien. If a person files bankruptcy all debt, both secured and not secured is part of that and HOA dues are secured debt. Depends on what they file and their plans but the HOA has to respond to the bankruptcy notice or it risks having the debt thrown out.
I would follow the steps set aside in your documents. Typically they are late fees follwed by fines followed by foreclosure. And I would also be very careful about decisions to deviate from your normal protocols, each deviation sets up a precedent which could be tricky. For example, if someone is unemployed and you waive late fees for them and wait on foreclosure then you better make sure you do that for all unemployed people in both good and bad times. It is important to have a heart, but remember you running a business and it isn't the HOA's job to extend loans and charity.